metadata-alb-threshold-jan12-v1.1 DDI_ALB_2008_MCC-TPE_v01_M Millennium Challenge Corporation 2014-03-27 Nesstar Publisher Focus group with large companies and SMEs, with seven participants in Tirana (August 16, 2012); focus group with small businesses, with eight participants in Tirana (August 16, 2012); and focus group with small businesses, with eight participants in Korça (August 17, 2012). Albania Threshold Capacity Building and Institutional Development (Cap Bldg & Inst Dev) Thresholds I and II Performance Evaluation 2008-2012 MCC-TPE 2008-12 ALB_2008_MCC-TPE_v01_M Social Impact, Inc. Nesstar Publisher Millennium Challenge Corporation Monitoring & Evaluation Division Independent Performance Evaluation Anonymized dataset for public distribution Corruption Performance Evaluation Corruption Albania National coverage Individuals, focus groups, businesses, government data, documents Other Institute for Development Research and Alternatives Millennium Challenge Corporation Melikyan, Lilit. Social Impact, Inc. Albania Threshold Programs Final Evaluation Report. 2012. business_impact_survey_2008.NSDstat 297 97 Nesstar 200801 business_needs_survey_2007.NSDstat 300 134 Nesstar 200801 id nr serial 297 0 501 833 city 297 0 1 tirane 237 3 durres 18 6 fier 10 10 other cities 32 Type of Taxpayer's Office: Large (LTO) or Tirana (TTO) 297 0 1 large tp 150 2 tirana tp 147 what is your job title? 297 0 1 chief executive/president 31 2 owner/proprietor 32 3 partner 8 4 director 12 5 general manager 29 6 manager 30 7 finance officer 155 which of the following sectors best describes your company activity (largest sal 297 0 1 industry 41 2 construction 58 3 transport & communication 18 4 trade 104 5 services 76 which of the following best describes your company ownership (based on the large 297 0 1 domestic company 248 2 foreign owned company 22 3 state company 3 4 joint-venture (domestic and foreign) 17 5 branch of a foreign company/representative office 7 6 other 0 q5 in what year (range) was the company established? 297 0 1 1958-1991 7 2 1992-1994 52 3 1995-1999 83 4 2000-2004 102 5 2005-2007 44 9999 dk/ no response 9 sold domestically 297 0 0 100 exported 297 0 0 100 what is the legal form of your company? 297 0 1 sole proprietorship 9 2 limited liability company 252 3 joint-stock company 32 4 branch or representative office of foreign company 4 5 collective company 0 6 commandite company 0 7 other 0 how many full-time employees does your company have? (check one box) 297 0 1 self-employed 4 2 1 – 5 employees 50 3 6 – 20 employees 128 4 21 – 50 employees 61 5 51 – 80 employees 25 6 81 – 100 employees 6 7 over 100 employees 23 do you have at your company offices: (one answer only) 297 0 1 full internet access 250 2 email access only 9 3 neither of the these 38 what kind of connection do you use to get access to internet? 250 47 0 don’t know 11 1 dial up 62 2 antenna / wireless 31 3 adsl / direct cable 129 4 satellite connection 13 5 other 4 Sysmiss 47 do you have intranet (local network) at your offices? 250 47 1 yes 157 2 no 93 Sysmiss 47 157 140 0 2- 19 1 3- 29 2 4- 41 3 7- 34 4 15- 34 5 121- 0 Sysmiss 140 why don't you have internet access at your company offices? 49 248 1 don’t need internet 17 2 cannot access internet from this area/there are no providers 9 3 it is expensive 7 4 it is very low speed 1 5 other 15 6 other 0 Sysmiss 248 is your company using on-line banking services? 297 0 1 yes 80 2 no 217 what is your main source of information about the tax system in albania, includi 297 0 1 gdt web site 162 2 visits to tax office 81 3 visits by tax employees to your office 1 4 direct mail 8 5 telephone 0 6 through outside accounting service 17 7 official gazette 27 8 media (newspaper, tv, radio) 1 9 publications 0 10 other 0 have you used the gdt website during the last three months? 297 0 1 yes 241 2 no 56 if yes how often do you use the website? 241 56 1 several times per week 58 2 once a week 64 3 once per two weeks 57 4 once per month 55 5 less than once per month 7 Sysmiss 56 how would you evaluate the quality of the gdt website? 241 56 0 refuse to tell 3 1 very good 50 2 good 119 3 medium 57 4 poor 11 5 very poor 1 6 dk / no answer 0 Sysmiss 56 how do you usually obtain information about the status of your tax account (i.e. 297 0 1 visits to tax office 187 2 visits by tax employees to your office 14 3 direct mail 42 4 telephone 7 5 through outside accounting service 19 6 gdt website 25 7 other 3 how often, on average, do you meet with tax department per month? 297 0 1 less than once per month or not at all 14 2 once per month 88 3 twice per month 87 4 three times per month 59 5 more than three times per month 49 availability and timeliness of information 295 2 0 dk/no response 0 1 very good 38 2 good 118 3 satisfactory 92 4 unsatisfactory 47 Sysmiss 2 quality of information 296 1 0 dk/no response 0 1 very good 41 2 good 126 3 satisfactory 99 4 unsatisfactory 30 Sysmiss 1 during the last 6 months, overall treatment your company has received during int 294 3 0 dk/no response 0 1 very good 51 2 good 142 3 satisfactory 76 4 unsatisfactory 25 Sysmiss 3 during the last 6 months, courtesy of the gdt employees during interactions 292 5 0 dk/no response 0 1 very good 74 2 good 131 3 satisfactory 68 4 unsatisfactory 19 Sysmiss 5 during the last 6 months, professionalism showed by gdt employees during interac 290 7 0 dk/no response 0 1 very good 65 2 good 116 3 satisfactory 82 4 unsatisfactory 27 Sysmiss 7 monthly, how much time on average do company employees spend in preparing and fi 297 0 1 less than 2 hours 40 2 2 – 4 hours 75 3 4 – 8 hours 59 4 1 – 2 days (9-16 hours) 55 5 43 6 more than 5 days 25 thinking of unofficial payments or gift that a firm like yours would make in a g 297 0 1 never 241 2 sometimes 43 4 usually 10 5 always 3 how much time on average do company employees spend in preparing and filing the 297 0 1 up to 1 week 24 2 2 weeks 70 3 1 month 121 4 more than 1 month 82 understand the tax laws and procedures 297 0 1 very confident 242 2 fairly confident 55 3 not confident 0 calculate tax liability 297 0 1 very confident 257 2 fairly confident 40 3 not confident 0 use the gdt web site 297 0 1 very confident 244 2 fairly confident 53 3 not confident 0 have you heard about the possibility of filing tax payments online? 297 0 1 yes 283 2 no 14 has your company received classroom training in e-filing offered through the pro 297 0 1 yes 131 2 no 166 what is the total number of tax payments you made last year for the corporate in 297 0 1 0 - 24 52 2 25 - 49 214 3 50 - 75 27 4 more than 75 4 what proportion of your company's revenues are from sales of goods, works and se 297 0 0 none 207 1 all 20 2 more than 50% 9 3 25 to 50% 16 4 less than 25% 45 has your company ever participated in a public tender? 297 0 1 yes 108 2 no 189 what does your company offers in public tenders? goods 59 238 1 goods 59 Sysmiss 238 what does your company offers in public tenders? works 21 276 2 works 21 Sysmiss 276 what does your company offers in public tenders? services 44 253 3 services 44 Sysmiss 253 how many public tenders has your company submitted during the most recent three 108 189 0 7 1 more than 10 41 2 5 to 10 19 3 2 - 5 27 4 1 14 Sysmiss 189 when was the last time that your company participated in a public tender? year 108 189 1 before 2000 2 2001 1 2002 3 2003 2 2004 1 2005 1 2006 10 2007 24 2008 62 9999 no answer 2 Sysmiss 189 to what agencies has your company submitted tenders? (check all that apply) remo 40 257 1 government ministries 40 2 government institutions 0 3 local government 0 5 prefectures 0 6 public companies 0 7 other 0 Sysmiss 257 to what agencies has your company submitted tenders? (check all that apply) remo 53 244 1 government ministries 0 2 government institutions 53 3 local government 0 5 prefectures 0 6 public companies 0 7 other 0 Sysmiss 244 to what agencies has your company submitted tenders? (check all that apply) remo 34 263 1 government ministries 0 2 government institutions 0 3 local government 34 5 prefectures 0 6 public companies 0 7 other 0 Sysmiss 263 to what agencies has your company submitted tenders? (check all that apply) remo 0 297 1 government ministries 0 2 government institutions 0 3 local government 0 5 prefectures 0 6 public companies 0 7 other 0 Sysmiss 297 to what agencies has your company submitted tenders? (check all that apply) remo 3 294 1 government ministries 0 2 government institutions 0 3 local government 0 5 prefectures 3 6 public companies 0 7 other 0 Sysmiss 294 to what agencies has your company submitted tenders? (check all that apply) remo 11 286 1 government ministries 0 2 government institutions 0 3 local government 0 5 prefectures 0 6 public companies 11 7 other 0 Sysmiss 286 to what agencies has your company submitted tenders? (check all that apply) remo 9 288 1 government ministries 0 2 government institutions 0 3 local government 0 5 prefectures 0 6 public companies 0 7 other 9 Sysmiss 288 how do you obtain information about public procurement procedures? 68 229 1 ppa web site 68 2 visits to government offices 0 3 public announcement bulletin (buletini i prokurimeve) 0 4 official gazette 0 5 publications 0 6 media 0 7 other 0 Sysmiss 229 how do you obtain information about public procurement procedures? 20 277 1 ppa web site 0 2 visits to government offices 20 3 public announcement bulletin (buletini i prokurimeve) 0 4 official gazette 0 5 publications 0 6 media 0 7 other 0 Sysmiss 277 how do you obtain information about public procurement procedures? 34 263 1 ppa web site 0 2 visits to government offices 0 3 public announcement bulletin (buletini i prokurimeve) 34 4 official gazette 0 5 publications 0 6 media 0 7 other 0 Sysmiss 263 how do you obtain information about public procurement procedures? 31 266 1 ppa web site 0 2 visits to government offices 0 3 public announcement bulletin (buletini i prokurimeve) 0 4 official gazette 31 5 publications 0 6 media 0 7 other 0 Sysmiss 266 how do you obtain information about public procurement procedures? 10 287 1 ppa web site 0 2 visits to government offices 0 3 public announcement bulletin (buletini i prokurimeve) 0 4 official gazette 0 5 publications 10 6 media 0 7 other 0 Sysmiss 287 how do you obtain information about public procurement procedures? 14 283 1 ppa web site 0 2 visits to government offices 0 3 public announcement bulletin (buletini i prokurimeve) 0 4 official gazette 0 5 publications 0 6 media 14 7 other 0 Sysmiss 283 how do you obtain information about public procurement procedures? 6 291 1 ppa web site 0 2 visits to government offices 0 3 public announcement bulletin (buletini i prokurimeve) 0 4 official gazette 0 5 publications 0 6 media 0 7 other 6 Sysmiss 291 have you heard about the possibility of on-line procurement (electronic procurem 108 189 1 yes 96 2 no 12 Sysmiss 189 have you/your company participated in e-procurement (online procurement)? 108 189 1 yes 20 2 no 88 Sysmiss 189 have you heard of the procurement advocate office? 108 189 1 yes 79 2 no 29 Sysmiss 189 and if so, how did you hear about it? 13 284 1 newspaper 13 2 tv 0 3 radio 0 4 friend 0 5 other 0 Sysmiss 284 and if so, how did you hear about it? 50 247 1 newspaper 0 2 tv 50 3 radio 0 4 friend 0 5 other 0 Sysmiss 247 and if so, how did you hear about it? 2 295 1 newspaper 0 2 tv 0 3 radio 2 4 friend 0 5 other 0 Sysmiss 295 and if so, how did you hear about it? 19 278 1 newspaper 0 2 tv 0 3 radio 0 4 friend 19 5 other 0 Sysmiss 278 and if so, how did you hear about it? 14 283 1 newspaper 0 2 tv 0 3 radio 0 4 friend 0 5 other 14 Sysmiss 283 do you intend to participate in a public tender during the next 12 months? 297 0 1 yes 121 2 no 176 how receptive would you be to submission of public tenders through the internet 121 176 1 very receptive 79 2 somewhat receptive 34 3 not receptive 6 4 unsure 2 Sysmiss 176 how confident are you in your company's ability to understand the public procure 121 176 1 very confident 99 2 fairly confident 22 3 not confident 0 Sysmiss 176 how confident are you in your company's ability to prepare and submit public ten 121 176 1 very confident 108 2 fairly confident 11 3 not confident 2 Sysmiss 176 how confident are you in your company's ability to use the ppa web site and othe 121 176 1 very confident 101 2 fairly confident 19 3 not confident 1 Sysmiss 176 how would you like to receive public procurement system information in the futur 110 187 1 ppa website 110 2 business associations 0 3 training seminars 0 4 public announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 0 Sysmiss 187 how would you like to receive public procurement system information in the futur 15 282 1 ppa website 0 2 business associations 15 3 training seminars 0 4 public announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 0 Sysmiss 282 how would you like to receive public procurement system information in the futur 31 266 1 ppa website 0 2 business associations 0 3 training seminars 31 4 public announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 0 Sysmiss 266 how would you like to receive public procurement system information in the futur 43 254 1 ppa website 0 2 business associations 0 3 training seminars 0 4 public announcement bulletin 43 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 0 Sysmiss 254 how would you like to receive public procurement system information in the futur 34 263 1 ppa website 0 2 business associations 0 3 training seminars 0 4 public announcement bulletin 0 5 email updates/ e-newsletters 34 6 newspapers 0 7 other 0 Sysmiss 263 how would you like to receive public procurement system information in the futur 10 287 1 ppa website 0 2 business associations 0 3 training seminars 0 4 public announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 10 7 other 0 Sysmiss 287 how would you like to receive public procurement system information in the futur 0 297 1 ppa website 0 2 business associations 0 3 training seminars 0 4 public announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 0 Sysmiss 297 when firms in your industry do business with government, what percent of the con 121 176 0 none / nothing would be paid 99 1 up to 2% 4 2 2-4% 5 3 4-6% 2 4 more than 6% 11 Sysmiss 176 thinking of unofficial payments or gifts that a firm like yours would make in a 121 176 1 never 101 2 sometimes / rarely 8 3 approximately in half of the cases 1 4 usually 6 5 always 5 Sysmiss 176 a have you attended a formal training for new public procurement law 121 176 1 yes 31 2 no 90 Sysmiss 176 a have you attended a formal training for e-tendering (e-procurement system) 121 176 1 yes 29 2 no 92 Sysmiss 176 why are you not planning to participate in public tenders? 77 220 1 we don’t make/produce anything that government buys 77 2 there is not enough profit doing business with government 0 3 we already sell everything we can produce to private customers (we are operating at full capacity) 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 220 why are you not planning to participate in public tenders? 20 277 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 20 3 we already sell everything we can produce to private customers (we are operating at full capacity) 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 277 why are you not planning to participate in public tenders? 42 255 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we already sell everything we can produce to private customers (we are operating at full capacity) 42 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 255 why are you not planning to participate in public tenders? 43 254 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we already sell everything we can produce to private customers (we are operating at full capacity) 0 4 tendering is a complicated and time consuming process 43 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 254 why are you not planning to participate in public tenders? 24 273 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we already sell everything we can produce to private customers (we are operating at full capacity) 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 24 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 273 why are you not planning to participate in public tenders? 34 263 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we already sell everything we can produce to private customers (we are operating at full capacity) 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 34 7 other 0 Sysmiss 263 why are you not planning to participate in public tenders? 5 292 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we already sell everything we can produce to private customers (we are operating at full capacity) 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 5 Sysmiss 292 how receptive would you be to business registration through the internet (on-lin 297 0 1 very receptive 224 2 somewhat receptive 47 3 not receptive 15 4 unsure 11 have you heard about the national registration center (one-stop shop for busines 297 0 1 yes 286 2 no 11 considering that the current fee for business registration services does not cov 297 0 1 100 leke 130 2 200-500 leke 121 3 500-1,000 leke 23 4 more than 1000 leke 23 gender 297 0 1 male 135 2 female 162 what is your age? 297 0 1 18 - 25 27 2 26 - 40 138 3 41 – 55 116 4 56 – 70 16 5 over 70 0 what is your education? 297 0 1 no education 0 2 elementary school (completed) 2 3 secondary school (completed) 30 4 university degree (completed) 254 5 master or phd degree 11 which is your internet service provider? 297 0 0 do not have internet 45 1 abcom / icc 67 2 abissnet 49 3 adanet 10 4 albania online 30 5 interalb 1 6 other / dk 65 7 alb telecom 30 Tirana or Non-Tirana? 297 0 1 tirane 237 2 not tirane 60 Tirana or Non-Tirana? 300 0 1 tirana 192 2 non tirana 108 id city 300 0 1 tirana 191 2 durres 33 3 elbasan 12 4 fier 22 5 korca 10 6 shkodra 10 8 vlora 18 10 other cities 4 id nr serial 300 0 101 919 q1. what is your job title? 300 0 1 chief executive/president 40 2 owner/proprietor 44 3 partner 17 4 director 18 5 general manager 32 6 manager 28 7 chief of finance/financial manager 121 q1. what is your job title? 300 0 1 chief executive/president 40 2 owner/proprietor 61 3 partner 0 4 director 0 5 general manager 78 6 manager 0 7 chief of finance/financial manager 121 q2. which of the following sectors best describes your company activity (larges 300 0 1 industry 43 2 construction 91 3 transport & communication 10 4 trade 114 5 services 42 q4. which of the following best describes your company ownership (based on the l 300 0 1 domestic company 222 2 foreign owned company 34 3 state owned company 11 4 joint-venture (domestic and foreign) 26 5 branch of a foreign company/representative office 7 6 other 0 q4. which of the following best describes your company ownership (based on the l 300 0 1 domestic company(private or state) 233 2 foreign owned company/joint-venture/branch 67 6 other 0 q5 in what year (range) was the company established? 300 0 1 1945-1960 6 2 1991-1994 67 3 1995-1999 115 4 2000-2004 86 5 2005-2007 26 year of establishment 300 0 1 before 1990 6 2 from 1991 to 1997 132 3 after 1997 162 300 0 0 15 1 1 7 1 30 1 50 1 70 3 71 1 74 1 75 2 80 6 86 1 88 1 90 7 95 8 97 1 98 5 99 4 100 236 999 not specified 5 300 0 0 236 1 4 2 5 3 1 5 8 10 7 12 1 14 1 20 6 25 2 26 1 29 1 30 3 50 1 70 1 93 1 99 1 100 15 999 not specified 5 q.7. what is the legal form of your company? 300 0 1 sole proprietorship 4 2 limited liability company 225 3 joint-stock company 64 4 branch or representative office of foreign company 3 5 collective company 4 6 commandite company 0 7 other_ 0 q.8. how many full-time employees does your company have? 300 0 1 self-employed 3 2 1 – 5 employees 29 3 6 – 20 employees 101 4 21 – 80 employees 112 5 over 80 employees 55 q.8. how many full-time employees does your company have? 300 0 1 self-employed 0 2 1 – 5 employees 32 3 6 – 20 employees 101 4 21 – 80 employees 112 5 over 80 employees 55 q.9 do you have at your company offices: 300 0 1 full internet access 252 2 email access only 2 3 neither of them 46 q.9 do you have at your company offices: 300 0 1 full internet access 252 2 email access only 48 3 neither of them 0 q.10 what kind of connection do you use to get access to internet? 252 48 0 don’t know 4 1 dial up 74 2 antenna/wireless 38 3 adsl/direct cable 104 4 satellite connection 30 5 other 2 Sysmiss 48 q.11 do you have intranet (local network) at your offices? 252 48 1 yes 147 2 no 105 Sysmiss 48 q.12 if yes, how many computers do you have connected in your local network? (in 147 153 0 2- 28 1 4- 17 2 5- 30 3 7- 42 4 16- 30 5 201- 0 Sysmiss 153 q.13 why don't you have internet access at your company offices? 48 252 1 don’t need internet 18 2 cannot access internet from this area/there are no providers 10 3 it is expensive 4 4 it is very low speed 3 5 other 13 6 other 0 Sysmiss 252 q.14 is your company using on-line banking services? 300 0 1 yes 67 2 no 233 q15. what is your main source of information about the tax system in albania, in 300 0 1 tax department web site 33 2 visits to tax office 147 3 visits by tax employees to your office 5 4 direct mail 47 5 telephone 2 6 through outside accounting service 19 7 official gazette 44 8 media (newspaper, tv, radio) 1 9 publications 2 10 other _________________________(specify) 0 q16. how do you obtain the tax forms that you submit monthly? 300 0 1 visit to tax office 215 2 download from tax dept. website 12 3 other 73 q.17 how do you usually obtain information about the status of your tax account 300 0 1 visits to tax office 194 2 visits by tax employees to your office 18 3 direct mail 78 4 telephone 4 5 through outside accounting service 6 6 other 0 q18.1 availability and timeliness of information 299 1 0 dk/no resp. 0 1 very good 25 2 good 86 3 satisfactory 141 4 unsatisfactory 47 Sysmiss 1 18.2 quality of information 299 1 0 dk/no resp. 0 1 very good 20 2 good 86 3 satisfactory 144 4 unsatisfactory 49 Sysmiss 1 18.3 efficiency of the assessment procedures 297 3 0 dk/no resp. 0 1 very good 11 2 good 73 3 satisfactory 151 4 unsatisfactory 62 Sysmiss 3 18.4 fairness of the assessment procedures 295 5 0 dk/no resp. 0 1 very good 20 2 good 68 3 satisfactory 139 4 unsatisfactory 68 Sysmiss 5 18. 5 efficiency of audit procedures 294 6 0 dk/no resp. 0 1 very good 20 2 good 76 3 satisfactory 141 4 unsatisfactory 57 5 n/a, no such experience 0 Sysmiss 6 18.6 fairness of audit procedures 294 6 0 dk/no resp. 0 1 very good 24 2 good 71 3 satisfactory 146 4 unsatisfactory 53 5 n/a, no such experience 0 Sysmiss 6 18. 7 efficiency of appeals procedures 159 141 0 dk/no resp. 0 1 very good 13 2 good 38 3 satisfactory 58 4 unsatisfactory 50 5 n/a 0 Sysmiss 141 18.8 fairness of appeals procedures 159 141 0 dk/no resp. 0 1 very good 14 2 good 52 3 satisfactory 48 4 unsatisfactory 45 5 n/a 0 Sysmiss 141 18.9 overall treatment your company has received during interactions with tax au 297 3 0 dk/no resp. 0 1 very good 21 2 good 105 3 satisfactory 135 4 unsatisfactory 36 Sysmiss 3 q.19 monthly, how much time on average do company employees spend in preparing a 300 0 1 less than 2 hours 11 2 2 – 4 hours 21 3 4 – 8 hours 40 4 1 – 2 days (9-16 hours) 82 5 2-5 days (17-40 hours) 76 6 more than 5 days 70 q.20 how much time on average do company employees spend in preparing and filing 300 0 1 up to 1 week 12 2 2 weeks 36 3 1 month 127 4 more than 1 month 125 q21.1 understand the tax laws and procedures 300 0 0 don't know/ no response 0 1 very confident 251 2 fairly confident 48 3 not confident 1 q21.2 calculate tax liability 300 0 0 don't know/ no response 0 1 very confident 265 2 fairly confident 34 3 not confident 1 q21. 3 use the gdt web site 300 0 0 don't know/ no response 3 1 very confident 200 2 fairly confident 75 3 not confident 22 q22.1 download tax forms and instructions 300 0 1 very receptive 225 2 somewhat 41 3 not receptive 30 4 not sure 4 q22.2 submit monthly vat declarations 300 0 1 very receptive 221 2 somewhat 40 3 not receptive 34 4 not sure 5 q22.3 submit annual profits declarations 300 0 1 very receptive 190 2 somewhat 51 3 not receptive 51 4 not sure 8 q22.4 submit withholding declarations for personal income tax and social insurance contributions 300 0 1 very receptive 214 2 somewhat 41 3 not receptive 41 4 not sure 4 q22.5 make tax payments through the online banking system 300 0 1 very receptive 202 2 somewhat 49 3 not receptive 42 4 not sure 7 q23.1 general tax department website 244 56 1 general tax department website 244 2 business associations 0 3 training seminars 0 4 specialized accounting/consulting firms/experts 0 5 publications 0 6 email updates/electronic newsletters 0 7 media (newspapers, tv, radio) 0 8 other 0 Sysmiss 56 q23.2 business associations 37 263 1 general tax department website 0 2 business associations 37 3 training seminars 0 4 specialized accounting/consulting firms/experts 0 5 publications 0 6 email updates/electronic newsletters 0 7 media (newspapers, tv, radio) 0 8 other 0 Sysmiss 263 training seminars 81 219 1 general tax department website 0 2 business associations 0 3 training seminars 81 4 specialized accounting/consulting firms/experts 0 5 publications 0 6 email updates/electronic newsletters 0 7 media (newspapers, tv, radio) 0 8 other 0 Sysmiss 219 specialized accounting/consulting firms/experts 84 216 1 general tax department website 0 2 business associations 0 3 training seminars 0 4 specialized accounting/consulting firms/experts 84 5 publications 0 6 email updates/electronic newsletters 0 7 media (newspapers, tv, radio) 0 8 other 0 Sysmiss 216 publications 104 196 1 general tax department website 0 2 business associations 0 3 training seminars 0 4 specialized accounting/consulting firms/experts 0 5 publications 104 6 email updates/electronic newsletters 0 7 media (newspapers, tv, radio) 0 8 other 0 Sysmiss 196 email updates/electronic newsletters 100 200 1 general tax department website 0 2 business associations 0 3 training seminars 0 4 specialized accounting/consulting firms/experts 0 5 publications 0 6 email updates/electronic newsletters 100 7 media (newspapers, tv, radio) 0 8 other 0 Sysmiss 200 media (newspapers, tv, radio) 20 280 1 general tax department website 0 2 business associations 0 3 training seminars 0 4 specialized accounting/consulting firms/experts 0 5 publications 0 6 email updates/electronic newsletters 0 7 media (newspapers, tv, radio) 20 8 other 0 Sysmiss 280 other 2 298 8 2 Sysmiss 298 q.24 would your company be interested in participating during the next 12 months 300 0 1 yes 270 2 no 30 q.25 what proportion of your company's revenues come from sales of goods, works 300 0 0 none 210 1 all 10 2 more than 50% 17 3 25 to 50% 14 4 less than 25% 49 q26. has your company ever participated in a public tender? 300 0 1 yes 120 2 no 180 q27. how many public tenders has your company submitted during the most recent t 120 180 0 none ( not applied in last 3 years) 11 1 more than 10 49 2 5 to 10 17 3 2 - 5 32 4 1 11 Sysmiss 180 120 180 0 no answer 7 1 before 2000 1 2 february 0 3 march 0 4 april 0 5 may 0 6 june 0 7 july 0 8 august 0 9 september 0 10 october 0 11 november 0 12 december 0 2002 1 2004 4 2005 9 2006 24 2007 74 Sysmiss 180 q29. what agencies has your company submitted tenders to? - reponse 1 120 180 0 no answer/ dont know 1 1 ministries 75 2 municipalities 12 3 communes 5 4 district (qarku) 0 5 prefectures 2 6 state owned companies 17 7 other 8 Sysmiss 180 q29. what agencies has your company submitted tenders to? - reponse 2 24 276 0 no answer/ dont know 0 1 ministries 0 2 municipalities 11 3 communes 3 4 district (qarku) 0 5 prefectures 0 6 state owned companies 9 7 other 1 Sysmiss 276 q29. what agencies has your company submitted tenders to? - reponse 3 12 288 0 no answer/ dont know 0 1 ministries 0 2 municipalities 0 3 communes 7 4 district (qarku) 3 5 prefectures 0 6 state owned companies 2 7 other 0 Sysmiss 288 q29. what agencies has your company submitted tenders to? - reponse 4 6 294 0 no answer/ dont know 0 1 ministries 0 2 municipalities 0 3 communes 0 4 district (qarku) 3 5 prefectures 2 6 state owned companies 0 7 other 1 Sysmiss 294 q30. how do you obtain information about public procurement procedures? (multipl 120 180 1 ppa web site 63 2 visits to government offices 10 3 public procurement agency announcement bulletin 29 4 official newspaper 7 5 publications 3 6 media 4 7 other 4 Sysmiss 180 q31.1 availability and timeliness of public information about tenders 118 182 0 dk/no response 0 1 excellent 22 2 good 42 3 satisfactory 41 4 unsatisfactory 13 Sysmiss 182 q31.2 responsiveness to inquiries 117 183 0 dk/no response 0 1 excellent 8 2 good 45 3 satisfactory 47 4 unsatisfactory 17 Sysmiss 183 q31.3 fairness of award procedures 120 180 0 dk/no response 4 1 excellent 7 2 good 27 3 satisfactory 49 4 unsatisfactory 33 Sysmiss 180 q31.4 fairness of appeals procedures 107 193 0 dk/no response 0 1 excellent 2 2 good 14 3 satisfactory 28 4 unsatisfactory 21 5 42 Sysmiss 193 q31.5 efficiency and accuracy in administration of contracts 120 180 0 dk/no response 7 1 excellent 6 2 good 38 3 satisfactory 48 4 unsatisfactory 18 5 n/a 3 Sysmiss 180 q.32 do you intend to participate in a public tender during the next 12 months? 300 0 1 yes 148 2 no 152 q33.1 goods 71 229 1 goods 71 2 works 0 3 services 0 Sysmiss 229 q33.2 works 52 248 1 goods 0 2 works 52 3 services 0 Sysmiss 248 q33.3 services 57 243 1 goods 0 2 works 0 3 services 57 Sysmiss 243 148 152 1 very receptive 76 2 somewhat receptive 36 3 not receptive 27 4 not sure 9 Sysmiss 152 q35.1 understand the public procurement laws and procedures 148 152 1 very confident 125 2 fairly confident 20 3 not confident 3 Sysmiss 152 q35.2 prepare and submit public tenders 148 152 1 very confident 128 2 fairly confident 19 3 not confident 1 Sysmiss 152 q35.3 use the ppa web site and other information sources 148 152 1 very confident 116 2 fairly confident 27 3 not confident 5 Sysmiss 152 q36.1 ppa website 123 177 1 ppa website 123 2 business associations 0 3 training seminars 0 4 ppagency's announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 0 Sysmiss 177 q36.2 business associations 23 277 1 ppa website 0 2 business associations 23 3 training seminars 0 4 ppagency's announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 0 Sysmiss 277 q36.3 training seminars 21 279 1 ppa website 0 2 business associations 0 3 training seminars 21 4 ppagency's announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 0 Sysmiss 279 q36.4 public announcement bulletin 69 231 1 ppa website 0 2 business associations 0 3 training seminars 0 4 ppagency's announcement bulletin 69 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 0 Sysmiss 231 q36.5 email updates/ e-newsletters 50 250 1 ppa website 0 2 business associations 0 3 training seminars 0 4 ppagency's announcement bulletin 0 5 email updates/ e-newsletters 50 6 newspapers 0 7 other 0 Sysmiss 250 q36.6 newspapers 19 281 1 ppa website 0 2 business associations 0 3 training seminars 0 4 ppagency's announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 19 7 other 0 Sysmiss 281 q36.7 other 1 299 1 ppa website 0 2 business associations 0 3 training seminars 0 4 ppagency's announcement bulletin 0 5 email updates/ e-newsletters 0 6 newspapers 0 7 other 1 Sysmiss 299 q37. would your company be interested in participating in training relating to n 148 152 1 yes 134 2 no 14 Sysmiss 152 q38.1 we don't make/produce anything that government buys 59 241 1 we don’t make/produce anything that government buys 59 2 there is not enough profit doing business with government 0 3 we are operating at full capacity 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 241 q38.2 there is not enough profit doing business with government 6 294 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 6 3 we are operating at full capacity 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 294 q38.3 we already sell everything we can produce to private customers (we are ope 44 256 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we are operating at full capacity 44 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 256 q38.4 tendering is a complicated and time consuming process 22 278 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we are operating at full capacity 0 4 tendering is a complicated and time consuming process 22 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 278 q38.5 the public procurement system is unfair 27 273 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we are operating at full capacity 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 27 6 we don’t want to deal with government bureaucracy 0 7 other 0 Sysmiss 273 q38.6 we don't want to deal with government bureaucracy 33 267 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we are operating at full capacity 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 33 7 other 0 Sysmiss 267 q38.7 other _________________________ ( specify) 26 274 1 we don’t make/produce anything that government buys 0 2 there is not enough profit doing business with government 0 3 we are operating at full capacity 0 4 tendering is a complicated and time consuming process 0 5 the public procurement system is unfair 0 6 we don’t want to deal with government bureaucracy 0 7 other 26 Sysmiss 274 q.39 where was the company registered originally? (one answer only) 300 0 1 tirana district court 259 2 local district court______________(where) 40 3 other location________________(specify) 1 q.40 does your company need any licenses to operate? 300 0 1 yes 198 2 no 102 q41.1 ministry of finance 58 242 1 ministry of finance 58 2 ministry of economy, trade and energy 0 3 ministry of agriculture 0 4 ministry of environment 0 5 ministry of defense 0 6 ministry of public works transport and telecommunications 0 7 ministry of education and science 0 8 ministry of interior 0 9 ministry of health 0 Sysmiss 242 q41.2 ministry of economy, trade and energy 44 256 1 ministry of finance 0 2 ministry of economy, trade and energy 44 3 ministry of agriculture 0 4 ministry of environment 0 5 ministry of defense 0 6 ministry of public works transport and telecommunications 0 7 ministry of education and science 0 8 ministry of interior 0 9 ministry of health 0 Sysmiss 256 q41.3 ministry of agriculture 9 291 1 ministry of finance 0 2 ministry of economy, trade and energy 0 3 ministry of agriculture 9 4 ministry of environment 0 5 ministry of defense 0 6 ministry of public works transport and telecommunications 0 7 ministry of education and science 0 8 ministry of interior 0 9 ministry of health 0 Sysmiss 291 q41.4 ministry of environment 27 273 1 ministry of finance 0 2 ministry of economy, trade and energy 0 3 ministry of agriculture 0 4 ministry of environment 27 5 ministry of defense 0 6 ministry of public works transport and telecommunications 0 7 ministry of education and science 0 8 ministry of interior 0 9 ministry of health 0 Sysmiss 273 q41.5 ministry of defense 0 300 1 ministry of finance 0 2 ministry of economy, trade and energy 0 3 ministry of agriculture 0 4 ministry of environment 0 5 ministry of defense 0 6 ministry of public works transport and telecommunications 0 7 ministry of education and science 0 8 ministry of interior 0 9 ministry of health 0 Sysmiss 300 q41.6 ministry of public works transport and telecommunications 83 217 1 ministry of finance 0 2 ministry of economy, trade and energy 0 3 ministry of agriculture 0 4 ministry of environment 0 5 ministry of defense 0 6 ministry of public works transport and telecommunications 83 7 ministry of education and science 0 8 ministry of interior 0 9 ministry of health 0 Sysmiss 217 q41.7 ministry of education and science 0 300 1 ministry of finance 0 2 ministry of economy, trade and energy 0 3 ministry of agriculture 0 4 ministry of environment 0 5 ministry of defense 0 6 ministry of public works transport and telecommunications 0 7 ministry of education and science 0 8 ministry of interior 0 9 ministry of health 0 Sysmiss 300 q41.8 ministry of interior 0 300 1 ministry of finance 0 2 ministry of economy, trade and energy 0 3 ministry of agriculture 0 4 ministry of environment 0 5 ministry of defense 0 6 ministry of public works transport and telecommunications 0 7 ministry of education and science 0 8 ministry of interior 0 9 ministry of health 0 Sysmiss 300 q41.9 ministry of health 17 283 1 ministry of finance 0 2 ministry of economy, trade and energy 0 3 ministry of agriculture 0 4 ministry of environment 0 5 ministry of defense 0 6 ministry of public works transport and telecommunications 0 7 ministry of education and science 0 8 ministry of interior 0 9 ministry of health 17 Sysmiss 283 other______________specify) 15 285 10 15 Sysmiss 285 other______________specify) 0 300 Sysmiss 300 other______________specify) 0 300 Sysmiss 300 q42. how many times has the company updated business registration information du 300 0 0 none 172 1 once 55 2 twice 26 3 three times 17 4 more than three times 30 q43 in what year (range) was the company established? 300 0 1 1945-1960 6 2 1991-1994 68 3 1995-1999 114 4 2000-2004 86 5 2005-2007 26 availability of business registration information 138 162 0 dk/no resp 0 1 excellent or very good 15 2 good 63 3 satisfactory 49 4 unsatisfactory 11 Sysmiss 162 time required to register a business 136 164 0 dk/no resp 0 1 excellent or very good 9 2 good 54 3 satisfactory 40 4 unsatisfactory 33 Sysmiss 164 cost required to register a business 137 163 0 dk/no resp 0 1 excellent or very good 14 2 good 54 3 satisfactory 51 4 unsatisfactory 18 Sysmiss 163 time required to update business registration 133 167 0 dk/no resp 0 1 excellent or very good 10 2 good 44 3 satisfactory 56 4 unsatisfactory 23 Sysmiss 167 q45.1 lawyer 47 253 1 lawyer 47 2 notary 0 3 accountant 0 4 courts 0 5 other 0 Sysmiss 253 q45.2 notary 17 283 1 lawyer 0 2 notary 17 3 accountant 0 4 courts 0 5 other 0 Sysmiss 283 q45.3 accountant 83 217 1 lawyer 1 2 notary 0 3 accountant 82 4 courts 0 5 other 0 Sysmiss 217 45. 4 courts 9 291 1 lawyer 0 2 notary 0 3 accountant 0 4 courts 9 5 other 0 Sysmiss 291 45. 5 other 2 298 1 lawyer 0 2 notary 0 3 accountant 0 4 courts 0 5 other 2 Sysmiss 298 141 159 1 myself 20 2 the staff 74 3 outside lawyer, notary or accountant 47 4 other 0 Sysmiss 159 q.47 how receptive would you be to business registration through the internet (o 300 0 1 very receptive 204 2 somewhat receptive 56 3 not receptive 26 4 unsure 14 q.48 do you intend to change anything in your business registration information 300 0 1 yes change the business registration info 28 2 yes register a new business 23 3 both (change and register a new business) 6 4 none of above 243 q49.1 understand the business registration laws: 57 243 1 very confident 49 2 fairly confident 8 3 not confident 0 Sysmiss 243 49.2 prepare business registration documents 57 243 1 very confident 47 2 fairly confident 10 3 not confident 0 Sysmiss 243 q49.3 use websites 57 243 1 very confident 43 2 fairly confident 11 3 not confident 3 Sysmiss 243 q50. have you heard about the national registration center(one -stop shop for bu 57 243 1 yes 30 2 no 27 Sysmiss 243 q51.1 tv 14 286 1 tv 14 2 newspapers 0 3 company lawyer 0 4 employee or personal contact 0 5 seminars/trainings 0 6 meetings of business associations 0 7 other 0 Sysmiss 286 q51.2 newspapers 11 289 2 11 Sysmiss 289 company's lawyer 4 296 3 4 Sysmiss 296 employee or personal contact 10 290 4 10 Sysmiss 290 seminars/trainings 3 297 5 3 Sysmiss 297 meetings of business associations 4 296 6 4 Sysmiss 296 other 5 295 7 5 Sysmiss 295 q.52 how would you like to receive business registration system information in t 57 243 1 29 2 business associations 8 3 training seminars 6 4 publications 7 5 email update/e-newsletter 7 6 other 0 Sysmiss 243 q.53 would your company be interested in training relating to new business regis 57 243 1 yes 52 2 no 5 Sysmiss 243 d1. gender 300 0 1 male 189 2 female 111 d2. what is your age? 300 0 1 18 - 25 17 2 26 - 40 131 3 41 – 55 137 4 56 – 70 15 5 over 70 0 d3. what is your education? 300 0 1 no education 0 2 elementary school (completed) 3 4 high school (completed) 31 5 university degree (completed) 253 6 master or phd degree 13