DDI_UZB_2005_ES_v01_M_WB Antonina Redko <_value> NADA Version 01 Enterprise Survey 2005 ES 2005 UZB_2005_ES_v01_M_WB World Bank European Bank for Reconstruction and Development NADA World Bank European Bank for Reconstruction and Development Enterprise Survey [en/oth] Firm-level surveys have been conducted since 1998 by different units within the World Bank. This survey is part of the third round of the Business Environment and Enterprise Performance Survey (BEEPS III), a joint initiative of the World Bank Group ("WB") and the European Bank for Reconstruction and Development ("EBRD"). The initial goal of the study is to better understand conditions for doing business in the targeted country and how they compare to other countries. The ultimate goal of the research is to advise governments on ways to change policies and practices that impose a burden on private firms and to develop new projects and programs that strengthen support for enterprise growth. This research was conducted in Uzbekistan from March 10 to April 20, 2005, as part of the third round of the Business Environment and Enterprise Performance Survey. The objective of the study is to obtain feedback from enterprises in client countries on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through face-to-face interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. The survey topics include firm characteristics, information about sales/suppliers, competition, infrastructure services, judiciary/law enforcement collaboration, security, government policies/laws/regulations, financing, overall business environment, bribery, capacity utilization, performance and investment activities, and workforce composition. Uzbekistan National The primary sampling unit of the study is the establishment. The manufacturing and services sectors are the primary business sectors of interest. Sample survey data [ssd] Synovate The information below is taken from "The Business Environment and Enterprise Performance Survey (BEEPS) 2005: A brief report on observations, experiences and methodology from the survey" prepared by Synovate, a research company that implemented BEEPS III instrument. The general targeted distributional criteria of the sample for BEEPS III countries were to be as follows: 1) Coverage of countries: The BEEPS III instrument was to be administered to approximately 9,500 enterprises in 28 transition economies: 16 from CEEE (Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, FR Yugoslavia, FYROM, Hungary, Latvia, Lithuania, Poland, Romania, Slovak Republic, Slovenia and Turkey) and 12 from the CIS (Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine and Uzbekistan). 2) Sector: In each country, the sectoral composition of the sample in terms of manufacturing (including agro-processing) (1) versus services (including commerce) (2)was to be determined by their relative contribution to GDP. Firms that operate in sectors subject to government price regulation and prudential supervision, such as banking, electric power, rail transport, and water and waste water, were to be excluded from the design of the sample. 3) Size: At least 10% of the sample was to be in the small (3) and 10% in the large size categories. Firms with only one employee or more than 10,000 employees were to be excluded. 4) Ownership: At least 10% of the firms were to have foreign control (4) and 10% state control (4). 5) Exporters: At least 10% of the firms were to be exporters (5), meaning that some significant share of their output is exported. 6) Location: At least 10% of firms were to be in the category "small city/countryside" (6). 7) BEEPS 2002 sample coverage: The BEEPS III survey instrument was to be administered to a given proportion of respondents who participated in BEEPS 2002 and had agreed in principle, at that time, to participate in future rounds of the BEEPS. Enterprises, which began operations in 2002, 2003 and 2004, were to be excluded from the survey. (1). Mining and quarrying (Section C: 10-14), Construction (Section F: 45), Manufacturing (Section D: 15-37) (2). Transportation, storage and communications (Section I: 60-64), Wholesale, retail, repairs (Section G: 50-52), Real estate, business services (Section K: 70-74), Hotels and restaurants (Section H: 55), Other community, social and personal activities (Section O: selected groups) (3). Small=2-49 employees, Medium=50-249, Large=250 - 9,999 (4). More than 50% shareholding (5). Exports 20% or more of total sales (6). Population under 50,000 inhabitants 8) The following sources of information were used to prepare the sample frame for Uzbekistan: Single State Register or Enterprises and Organizations (SSREO); Municipal Statistics Department of Tashkent. Face-to-face [f2f] The current survey instruments are available: - Screener and Main Questionnaires. The survey topics include firm characteristics, information about sales/suppliers, competition, infrastructure services, judiciary/law enforcement collaboration, security, government policies/laws/regulations, financing, overall business environment, bribery, capacity utilization, performance and investment activities, and workforce composition. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data. The surveys were implemented following a two-stage procedure. In the first stage, a screener questionnaire was applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview took place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent called company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey. All Enterprise Surveys are conducted in the local languages. In Uzbekistan the number of targeted interviews was 300; 300 interviews were completed. A minimum of 30% call-back checks (100% in Russia and the Asian Republics) were made in order to verify and clarify responses. Data entry and first checking and validation of the results were undertaken locally. Final checking and validation of the results were made at Synovate Head Office. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Uzbekistan-2005--full data-5 The file contains the cleaned, raw database. 300 419 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 300 Unique ID for each observation Serial number 300 300 1 FYROM 2 Yugoslavia 3 Albania 4 Croatia 5 Turkey 6 Bosnia 7 Slovenia 8 Poland 9 Ukraine 10 Belarus 11 Hungary 12 Czech Rep. 13 Slovakia 14 Romania 15 Bulgaria 16 Moldova 17 Latvia 18 Lithuania 19 Estonia 20 Georgia 21 Armenia 22 Kazakhstan 23 Azerbaijan 24 Uzbekistan 26 Russia 27 Tajikistan 28 Kyrgyzstan If Serbia and Montenegro 300 1 Serbia 2 Montenegro Sysmiss 300 1 Capital 2 Other, over 1 MLN 3 Other, 250K-1MLN 4 Other, 50K-250K 5 Under 50K City/town/village 300 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 27 28 29 30 31 32 34 35 36 37 38 39 40 42 43 44 45 47 48 49 50 51 52 53 54 55 56 57 58 Region/oblast 300 1 2 3 Panel enterprise interviewed in BEEPS 2002 300 1 Yes 2 No IF THIS FIRM WAS INTERVIEWED IN BEEPS 2002, WRITE DOWN ITS SERIAL NUMBER IN 2002 FROM THE PANEL DATABASE PROVIDED Serial number of firm in BEEPS 2002 28 272 COMPLETE TABLE 6 AND TABLE 7 IF ENTERPRISE IS INCLUDED IN THE MANUFACTURING OVERLAY SURVEY, IN ARMENIA, AZERBAIJAN, POLAND, HUNGARY, ROMANIA, MOLDOVA, AND KAZAKHSTAN 300 1 Armenia 2 Azerbaijan 3 Poland 4 Hungary 5 Romania 6 Moldova 7 Kazakhstan Sysmiss COMPLETE TABLE 6 AND TABLE 7 IF ENTERPRISE IS INCLUDED IN THE MANUFACTURING OVERLAY SURVEY, IN ARMENIA, AZERBAIJAN, POLAND, HUNGARY, ROMANIA, MOLDOVA, AND KAZAKHSTAN 300 1 Region A 2 Region B 3 Region C 4 Region D Sysmiss INTERVIEWER: COMPLETE FOR POLAND AND MOLDOVA ONLY 300 Sysmiss INTERVIEWER: COMPLETE FOR POLAND AND MOLDOVA ONLY 300 Sysmiss IF THIS FIRM WAS INTERVIEWED IN THE MANUFACTURING OVERLAY BEEPS IN 2003, WRITE DOWN ITS SERIAL NUMBER IN 2003 FROM THE MANUFACTURING OVERLAY PANEL DATABASE PROVIDED Serial number of firm in manufacturing overlay BEEPS in 2003 300 Sysmiss Good morning/afternoon/evening We have been commissioned by the European Bank of Reconstruction and Development, in cooperation with the World Bank to carry out a survey of business in our country. They want to understand better the conditions for doing business in your country. I am calling from ……………a market research company. Could I please speak to the person who normally represents the company for official purposes, that is who normally deals with banks or government agencies/institutions? IF PERSON IS UNAVAILABLE, ARRANGE A CONVENIENT TIME AND CALL BACK. WHEN PUT THROUGH, CONTINUE. Good morning/afternoon/evening. I am …… from ……. a market research company. We are carrying out a survey of business like yours on behalf of the European Bank of Reconstruction and Development in cooperation with the World Bank. For classification purposes, could you please answer some preliminary questions? Thank you. Do you normally represent this company when dealing with banks or government institutions? 1) GO TO S.1a 2) ASK TO BE PUT THROUGH TO CORRECT PERSON AND REINTRODUCE 300 1 In what year did your firm begin operations in this country? INTERVIEWER: IF THE FIRM BEGAN OPERATIONS IN 2002, 2003 OR 2004 THANK AND TERMINATE 300 1900 1910 1930 1932 1936 1938 1940 1943 1944 1945 1948 1950 1952 1953 1955 1956 1958 1959 1960 1961 1962 1963 1965 1966 1967 1968 1969 1970 1971 1972 1974 1975 1976 1977 1978 1982 1983 1984 1985 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 What is the legal status of this company? 300 1 Single proprietorship 2 Partnership 3 Cooperative 4 Corporation, privately held 5 Corporation listed on a stock exchange 6 Other private sector 7 State/municipal/district-owned enterprise 8 Corporatised state-owned enterprise 9 Other state owned What is the legal status of this company? 300 1 2 How would you best describe your firm’s main area of activity in terms of annual sales? 300 1 Mining 2 Construction 3 Manufacturing 4 Transport 5 Trade 6 Real estate 7 Hotels and Restaurant 8 Other services What percentage of your firm’s annual sales come from the main area of activity you mentioned above? 300 52 100 98.097 7.435 Could you please specify your firm’s main product line or main line of service in terms of sales? 300 1010 9303 4752.557 1826.506 How many full-time employees work for this company today? 300 1 2-10 2 11-49 3 50-99 4 100-249 5 250-499 6 500-999 7 1000-9999 How many full-time employees work for this company today? 300 1 2-49 2 50-249 3 250-9999 READ OUT OPTIONS What percentage of your firm is owned by: Private domestic individual(s)/ company(s)/organization(s) 300 100 79.887 34.077 READ OUT OPTIONS What percentage of your firm is owned by: Private foreign individual(s)/ company(s)/organization(s) CHECK “FOREIGN OWNERSHIP” QUOTA INTERVIEWER: IF IN S.5 FOR PRIVATE FOREIGN IS NOT EQUAL TO 0 GO TO S.6, ELSE GO TO S.7 300 100 9.023 22.837 READ OUT OPTIONS What percentage of your firm is owned by: Government/State 300 100 10.763 27.755 READ OUT OPTIONS What percentage of your firm is owned by: Other 300 33 65 MULTIPLE ANSWERS ALLOWED What is the nationality of this foreign Individual(s) company(s)/organization(s)? 46 254 8 10 12 16 17 21 23 33 34 38 42 46 99 110 138 2046 3825 3842 4246 Sysmiss 46 254 8 10 12 16 17 21 23 25 33 34 38 42 46 99 99 or more Sysmiss 6 294 1 20 38 42 99 99 or more Sysmiss 300 99 99 or more Sysmiss What is the nationality of this foreign Individual(s) company(s)/organization(s)? Other 8 292 1 4 5 7 11 12 Sysmiss Does your firm currently sell its products or services directly to customers outside the country? 1) If answer is Yes then GO TO S.8 2) If answer is No or Don't Know then GO TO S.9 300 1 Yes 2 No What percentage of your total sales do such exports represent? CHECK “EXPORTER” QUOTA 42 258 1 100 49.048 38.94 READ OUT OPTIONS Can you please tell me where the headquarters of the firm are located? 300 1 At this site 2 Elsewhere in this countrry 3 In a foreign country How many establishments (separate operating facilities) including this one does your firm have in this country? 300 1 2 3 4 5 8 9 40 99 99 or more Does your firm have holdings or operations in other countries? 300 1 Yes 2 No 3 Don't know 53 247 1 2 3 4 5 12 Sysmiss 296 4 1 2 3 4 5 Sysmiss 1 299 1 Sysmiss 300 Sysmiss 300 Sysmiss The purpose of this survey is to better understand constraints that hinder the development of businesses like yours. This study is being conducted for 28 countries by the European Bank for Reconstruction and Development and the World Bank. The initial goal is to better understand conditions for doing business in your country and how they compare to other countries. The ultimate goal of this research is to advise governments on ways to change policies and practices that impose a burden on private firms and to develop new projects and programs that strengthen support for enterprise growth. Your answers should reflect only your perception and experience of doing business in your country. I would like to assure you, that the information obtained here would be treated strictly anonymously and confidentially. Neither your name nor the name of your firm will be used in any document based on this survey. Neither the European Bank for Reconstruction and Development nor the World Bank nor any Governmental organisation will be informed of any individual firm’s responses or participation in this survey. I WOULD LIKE TO START BY ASKING SOME GENERAL QUESTIONS ABOUT YOU AND THIS ORGANISATION. What is your job title? Please note that even if you have more than one job title we are interested in the title/responsibilities that you regard as the most important. INTERVIEWER: IF NOT ONE OF THE ABOVE, STOP AND ASK TO SEE THE APPROPRIATE PERSON 300 1 Chief Executive/President/Vice President 2 Owner/proprietor 3 Partner 4 Director 5 General Manager 6 Manager 7 Finance Officer What percentage of your sales comes from the following sectors in which your establishment operates? Mining and quarrying 300 100 2 14.023 100 What percentage of your sales comes from the following sectors in which your establishment operates? Construction 300 100 12.107 32.269 6 20 55 60 92 99 100 What percentage of your sales comes from the following sectors in which your establishment operates? Manufacturing 300 100 23.253 41.719 8 45 48 70 80 90 95 100 What percentage of your sales comes from the following sectors in which your establishment operates? Transport storage and communication 300 100 7.667 26.651 100 What percentage of your sales comes from the following sectors in which your establishment operates? Wholesale, retail, repairs 300 100 35.457 46.705 2 10 20 25 30 40 52 60 62 70 80 90 92 94 100 What percentage of your sales comes from the following sectors in which your establishment operates? Real estate, renting and business services 300 100 10.127 29.938 5 10 30 90 98 100 What percentage of your sales comes from the following sectors in which your establishment operates? Hotels and restaurants 300 100 6.753 24.246 8 20 38 40 70 75 80 95 100 What percentage of your sales comes from the following sectors in which your establishment operates? Other 300 100 2.637 15.622 1 5 10 70 100 What percentage of your firm does the largest shareholder(s) own? 300 2 100 74.393 29.896 2 8 10 11 15 20 24 25 26 27 29 30 32 33 34 35 37 38 40 44 45 47 49 50 51 52 53 54 55 56 57 58 60 62 63 65 66 68 70 71 72 74 75 76 78 80 84 85 87 90 91 95 96 97 98 100 How many shareholders hold this percentage share of the firm? Please give me the number 298 2 1 2 3 4 5 6 25 50 99 99 or more Sysmiss INTERVIEWER: SHOW CARD: - MULTIPLE ANSWER CARD - Q.4a Individual Family General public Domestic company Foreign company Bank Investment fund Managers of the firm Employees of the firm Government or government agency Which of the following best describes the largest shareholder(s) in your firm? INTERVIEWER: IF THE LARGEST SHAREHOLDER IS AN INDIVIDUAL OR FAMILY MEMBER (CODES 01 OR 02) ASK Q.4b ELSE GO THE INSTRUCTION BEFORE Q.5 300 1 2 3 4 5 7 9 10 11 510 300 1 2 3 4 5 7 9 10 11 1 299 5 Sysmiss 300 Sysmiss 300 Sysmiss Which of the following best describes the largest shareholder(s) in your firm? Other INTERVIEWER: IF THE LARGEST SHAREHOLDER IS AN INDIVIDUAL OR FAMILY MEMBER (CODES 01 OR 02) ASK Q.4b ELSE GO THE INSTRUCTION BEFORE Q.5 300 Sysmiss Is the individual or family member also the manager/director of this firm? 198 102 1 Yes 2 No Sysmiss Is the principal owner (or one of the principal owners) a female? 198 102 1 Yes 2 No Sysmiss 1) INTERVIEWER: ASK Q.5 IF COMPANY IS PRIVATE (I.E SCREENER QUESTIONNAIRE QUESTION S.2 CODES 1-6) ELSE GO TO Q.7 2) INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD – Q.5 Privatisation of a state-owned firm Originally private, from time of start up (i.e., no state-owned predecessor) Private subsidiary of a formerly state-owned firm Joint venture with foreign partner(s) How was your firm established? If answer is 1 then GO TO Q.6 If answer is 2 or 3 or 4 or 5 then GO TO Q.7 269 31 1 Privatisation of a state-owned firm 2 Originally private, from time of start up 3 Private subsidiary of a formerly state-owned firm 4 Joint venture with foreign partner(s) 5 Other Sysmiss 1) INTERVIEWER: ASK Q.5 IF COMPANY IS PRIVATE (I.E SCREENER QUESTIONNAIRE QUESTION S.2 CODES 1-6) ELSE GO TO Q.7 How was your firm established? 300 Sysmiss What year was the privatisation completed? 54 246 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2003 2004 Sysmiss I WOULD NOW ASK SOME QUESTIONS ABOUT THE SALES OF YOUR FIRM AND ITS SUPPLIERS What percentage of your firm’s sales are sold domestically, exported directly, exported indirectly through a distributor? Sold domestically INTERVIEWER: IF IN Q7 THE FIRM EXPORTS DIRECTLY, ASK Q.8, ELSE GO TO Q.9 300 100 92.943 22.384 2 5 24 26 35 45 48 55 59 60 61 65 68 70 78 80 85 88 90 92 93 95 96 98 99 100 What percentage of your firm's sales are sold domestically, exported directly, exported indirectly through a distributor? Exported directly INTERVIEWER: IF IN Q7 THE FIRM EXPORTS DIRECTLY, ASK Q.8, ELSE GO TO Q.9 300 100 6.867 22.328 1 2 4 5 7 8 10 12 22 30 32 35 39 40 41 45 52 55 65 74 76 95 98 100 What percentage of your firm's sales are sold domestically, exported directly, exported indirectly through a distributor? Exported indirectly through a distributor INTERVIEWER: IF IN Q7 THE FIRM EXPORTS DIRECTLY, ASK Q.8, ELSE GO TO Q.9 300 32 0.19 2.035 5 10 32 INTERVIEWER: IF THE ENTERPRISE EXPORTS DIRECTLY ASK: In which year did your firm first export directly? 38 262 1990 2004 1990 1992 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 Sysmiss INTERVIEWER: IF THE ENTERPRISE EXPORTS INDIRECTLY THROUGH A DISTRIBUTOR ASK: In which year did your firm first export indirectly? 4 296 1994 2002 1994 2000 2002 Sysmiss What was the average and the longest number of days over the last 12 months that it took from the time your goods arrived in their point of exit (eg, port, airport) until the time they cleared customs? On average INTERVIEWER: IF IN Q.7 THE RESPONDENT SAID ZERO DOMESTIC SALES GO TO Q15 42 258 1 20 5.071 4.128 1 2 3 4 5 6 7 8 10 12 15 20 Sysmiss What was the average and the longest number of days over the last 12 months that it took from the time your goods arrived in their point of exit (eg, port, airport) until the time they cleared customs? The longest time over the last 12 months INTERVIEWER: IF IN Q.7 THE RESPONDENT SAID ZERO DOMESTIC SALES GO TO Q15 42 258 1 48 9.286 10.803 1 2 3 4 5 6 7 8 10 15 25 30 40 48 Sysmiss What percentage of your domestic sales are to: Government or government agencies (excluding state-owned enterprises) 290 10 100 2.679 13.173 5 10 15 20 25 40 50 52 80 90 100 Sysmiss What percentage of your domestic sales are to: State owned or controlled enterprises 290 10 100 17.028 33.401 1 5 10 15 19 20 25 30 40 50 60 65 68 80 90 94 95 98 100 Sysmiss What percentage of your domestic sales are to: Multinationals located in your country (not including your parent company, if applicable) 290 10 70 0.979 6.632 1 8 10 20 25 50 60 70 Sysmiss What percentage of your domestic sales are to: Your firm’s parent company or affiliated subsidiaries 290 10 100 1.807 12.445 5 7 10 35 70 98 99 100 Sysmiss What percentage of your domestic sales are to: Large private domestic firms (those with approximately 250 plus workers) (not including your parent company, if applicable) 290 10 100 5.869 18.193 2 5 10 15 19 20 25 30 35 40 50 60 70 80 84 87 90 100 Sysmiss What percentage of your domestic sales are to: Small firms and individuals 290 10 100 71.603 39.89 1 2 5 6 7 10 12 15 16 20 25 30 32 38 40 50 54 60 65 70 75 80 85 90 95 100 Sysmiss What percentage of your domestic sales are to: Other 290 10 10 0.0345 0.587 10 Sysmiss INTERVIEWER: SHOW CARD: – ONE ANSWER ONLY CARD - Q.10 Not important Slightly important Fairly important Very important Extremely important These products cannot be imported How important is competition from imports in the market for your main product line or main line of services in the domestic market? 285 15 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 These products cannot be imported 7 Don’t know Sysmiss INTERVIEWER: SHOW CARD: – ONE ANSWER ONLY CARD – Q11 Our customers would continue to buy from us in the same quantities as now Our customers would continue to buy from us, but at slightly lower quantities Customers would continue to buy from us, but at much lower quantities Many of our customers would buy from our competitors instead Now I would like to ask you a hypothetical question. If you were to raise your prices of your main product line or main line of services 10% above their current level in the domestic market (after allowing for any inflation) which of the following would best describe the result assuming that your competitors maintained their current prices? 287 13 1 continue to buy, same quantities 2 continue to buy, slightly lower quantities 3 continue to buy, much lower quantities 4 would buy from competitors Sysmiss Does your firm compete in the national market (i.e. whole country) for its main product line or service? If answer is Yes then GO TO Q12b If answer is No then GO TO Q13a 290 10 1 Yes 2 No Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.12b & 13b None 1-3 4 or more How many competitors in the national market do you currently face for your main product line or service and how many did you face 36 months ago? Currently If answer is 1 then GO TO 13a If answer is 2 or 3 then GO TO 12c 64 236 1 None 2 1-3 3 4 or more Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.12b & 13b None 1-3 4 or more How many competitors in the national market do you currently face for your main product line or service and how many did you face 36 months ago? 36 months ago If answer is 1 then GO TO 13a If answer is 2 or 3 then GO TO 12c 64 236 1 None 2 1-3 3 4 or more Sysmiss Please give me the exact number of your competitors in the national market Currently 51 249 1 98 8.725 16.183 1 2 3 4 5 6 7 8 12 18 19 20 23 30 60 98 99 99 or more Sysmiss Please give me the exact number of your competitors in the national market 36 months ago 42 258 1 98 8.738 15.647 1 2 3 4 5 8 9 10 11 15 16 20 25 30 98 99 99 or more Sysmiss Does your firm compete in the local market (i.e. region, city, or neighborhood) for its main product line or service? If answer is Yes then GO TO Q13b If answer is No then GO TO Q14 290 10 1 Yes 2 No Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.12b & 13b None 1-3 4 or more How many competitors in the local market do you currently face for your main product line or service and how many did you face 36 months ago? Currently If answer is 1 then GO TO 14 If answer is 2 or 3 then GO TO 13c 282 18 1 None 2 1-3 3 4 or more Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.12b & 13b None 1-3 4 or more How many competitors in the local market do you currently face for your main product line or service and how many did you face 36 months ago? 36 months ago If answer is 1 then GO TO 14 If answer is 2 or 3 then GO TO 13c 282 18 1 None 2 1-3 3 4 or more Sysmiss Please give me the exact number of your competitors in the national market Currently 226 74 1 99 8.73 15.944 1 2 3 4 5 6 7 8 9 10 12 13 14 15 16 20 30 98 99 99 or more Sysmiss Please give me the exact number of your competitors in the national market 36 months ago 196 104 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 20 25 30 40 60 99 99 or more Sysmiss Considering your main product line or main line of services in the domestic market, by what margin does your sales price exceed your operating costs (i.e., the cost material inputs plus wage costs but not overheads and depreciation) 283 17 5 100 20.636 11.125 5 7 8 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 37 38 39 40 43 49 50 54 62 70 100 Sysmiss What percentage of your firm’s material inputs and supplies are: Purchased from domestic sources INTERVIEWER: IF IN Q15 THE FIRM IMPORTS DIRECTLY, ASK Q.16, ELSE GO TO Q.17 297 3 100 90.572 24.121 3 10 15 20 30 40 49 50 55 60 65 70 75 80 85 86 90 92 95 100 Sysmiss What percentage of your firm’s material inputs and supplies are: Imported directly INTERVIEWER: IF IN Q15 THE FIRM IMPORTS DIRECTLY, ASK Q.16, ELSE GO TO Q.17 297 3 100 6.835 19.685 8 10 14 15 20 30 35 40 45 50 51 60 70 80 85 90 97 100 Sysmiss What percentage of your firm’s material inputs and supplies are: Imported indirectly through a distributor INTERVIEWER: IF IN Q15 THE FIRM IMPORTS DIRECTLY, ASK Q.16, ELSE GO TO Q.17 297 3 100 2.593 15.141 5 20 30 90 100 Sysmiss What was the average and the longest number of days over the last 12 months that it took from the time your goods arrived in their point of entry (e.g. port, airport) until the time you could claimed them from customs? On average 42 258 1 30 8.738 6.995 1 2 3 4 5 6 7 10 12 15 16 20 25 30 Sysmiss What was the average and the longest number of days over the last 12 months that it took from the time your goods arrived in their point of entry (e.g. port, airport) until the time you could claimed them from customs? The longest time over the last 12 months 42 258 1 60 15.286 13.243 1 2 3 4 5 6 7 8 10 12 14 15 18 20 25 30 35 40 54 60 Sysmiss At the time you receive delivery of your most important input or supply, how many days of stock do you typically have on hand? 246 54 1 180 23.98 23.786 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 18 20 21 25 30 31 35 40 42 45 50 60 90 120 180 Sysmiss INTERVIEWER: SHOW CARD: - ONE ANSWER ONLY CARD - Q.19 My firm will continue to buy from the supplier in the same quantities as now My firm would continue to buy from the supplier but at slightly lower quantities My firm would continue to buy from the supplier, but at much lower quantities My firm would buy from other suppliers instead Now I would like to ask you another hypothetical question. If your main supplier were to raise the price of its main product line or main line of services 10% above its current level in the domestic market (after allowing for any inflation) which of the following would best describe your firm’s reaction assuming that other suppliers maintained their current prices? 294 6 1 same supplier, same quantities 2 same supplier, slightly lower quantities 3 same supplier, much lower quantities 4 buy from other suppliers Sysmiss Has your company undertaken any of the following initiatives during the last 36 months? Changed the identity of the main material input supplier 300 1 Yes 2 No Has your company undertaken any of the following initiatives during the last 36 months? Changed the identity of the main customers (>20% of sales) 300 1 Yes 2 No Has your company undertaken any of the following initiatives during the last 36 months? Exported to a new country 300 1 Yes 2 No 1) INTERVIEWER: SHOW CARD CARD- Q20 Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED “YES” ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Changed the identity of the main material input supplier 77 223 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD CARD- Q20 Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Changed the identity of the main customers (>20% of sales) 53 247 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD CARD- Q20 Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Exported to a new country 10 290 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Family and friends 292 8 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Former employees who now work for a potential customer or supplier 279 21 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Prior employment of managers by a potential customer or supplier 263 37 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Existing customers or suppliers 287 13 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Government agencies 270 30 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Business associations/chambers of commerce 267 33 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Trade fairs and other public sources of information 268 32 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Family and friends 291 9 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Former employees who now work for a potential customer or supplier 283 17 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Prior employment of managers by a potential customer or supplier 268 32 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Existing customers or suppliers 287 13 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Government agencies 265 35 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Business associations/chambers of commerce 268 32 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Trade fairs and other public sources of information 270 30 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss I WOULD NOW LIKE TO ASK YOU SOME QUESTIONS ABOUT INFRASTRUCTURE SERVICES How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Power outages or surges from the public grid (Days) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 300 120 8.03 16.223 1 2 3 4 5 6 7 10 12 15 17 20 21 24 25 27 30 36 40 45 48 50 55 60 70 75 90 120 How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Insufficient water supply (Days) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 300 200 2 3 4 5 7 10 12 15 20 30 40 60 80 84 200 How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Unavailable mainline telephone service (Days) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 300 150 4.027 17.012 2 3 5 6 7 10 15 18 20 30 60 80 100 150 How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Power outages or surges from the public grid (Average duration (hours/day)) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 119 181 1 24 6.361 4.648 1 2 3 4 5 6 7 8 12 15 16 24 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Insufficient water supply (Average duration (hours/day)) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 32 268 1 24 7.844 5.968 1 2 3 4 5 6 7 8 10 12 24 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Unavailable mainline telephone service (Average duration (hours/day)) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 42 258 2 24 10.048 7.268 2 3 4 7 8 10 12 24 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Power outages or surges from the public grid (% of total sales lost) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 81 219 1 18 3.235 4.051 1 2 3 4 5 6 7 8 10 16 18 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Insufficient water supply (% of total sales lost) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 13 287 1 15 3.615 4.331 1 2 3 5 10 15 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Unavailable mainline telephone service (% of total sales lost) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 10 290 1 2 1.3 0.483 1 2 Sysmiss Does your firm regularly use in its interactions with clients and suppliers any of the following? Fixed line telephone 300 1 Yes 2 No Does your firm regularly use in its interactions with clients and suppliers any of the following? Fax 300 1 Yes 2 No Does your firm regularly use in its interactions with clients and suppliers any of the following? Mobile telephone 300 1 Yes 2 No Does your firm regularly use in its interactions with clients and suppliers any of the following? Email 300 1 Yes 2 No Does your firm regularly use in its interactions with clients and suppliers any of the following? Internet 300 1 Yes 2 No Based on the experience of your firm over the last 36 months, how many days did you wait from the date of application to obtain each of the following? A fixed line telephone connection 77 223 1 180 17.364 30.674 1 2 3 4 5 6 7 8 10 14 15 20 25 30 45 73 90 180 Sysmiss Based on the experience of your firm over the last 36 months, how many days did you wait from the date of application to obtain each of the following? An electrical connection 56 244 1 200 11.964 28.743 1 2 3 4 5 6 7 8 10 15 20 30 90 200 Sysmiss What percentage of the value of products your establishment shipped over the last 12 months was lost while in transit due to breakage, spoilage or theft? Products shipped and sold in the domestic market INTERVIEWER: IF THE RESPONDENT SAID NO LOSSES - WRITE 000 286 14 10 0.213 1.273 1 3 5 7 8 10 Sysmiss What percentage of the value of products your establishment shipped over the last 12 months was lost while in transit due to breakage, spoilage or theft? Products exported directly by your firm INTERVIEWER: IF THE RESPONDENT SAID NO LOSSES - WRITE 000 47 253 100 3.404 16.189 10 50 100 Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Fair and impartial 263 37 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Honest/uncorrupted 248 52 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Quick 250 50 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Affordable 251 49 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Able to enforce its decisions 243 57 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Strongly disagree Disagree in most cases Tend to disagree Tend to agree Agree in most cases Strongly agree To what degree do you agree with this statement? “I am confident that the legal system will uphold my contract and property rights in business disputes”. 271 29 1 Strongly disagree 2 Disagree in most cases 3 Tend to disagree 4 Tend to agree 5 Agree in most cases 6 Strongly agree 7 Don't know Sysmiss What percentage of your firm’s sales’ to customers in value terms over the last 12 months were Paid before the delivery of your products or services 299 1 100 34.542 40.345 5 10 12 15 20 25 30 40 50 70 80 85 90 95 96 100 Sysmiss What percentage of your firm’s sales’ to customers in value terms over the last 12 months were Paid on delivery of your products or services 299 1 100 58.94 43.162 4 5 10 15 20 25 30 40 50 60 70 75 80 85 88 90 95 97 99 100 Sysmiss What percentage of your firm’s sales’ to customers in value terms over the last 12 months were Sold on credit (payment due after the time of delivery of your products or services) 299 1 100 6.518 19.639 1 3 5 10 20 25 30 35 40 45 50 70 85 90 95 100 Sysmiss What percentage of your firm’s purchases of material inputs or services in value terms over the last 12 months were: Paid before the delivery of your products or services from your supplier 297 3 100 57.825 43.124 5 10 15 20 25 30 35 40 50 55 60 66 70 75 80 85 90 98 100 Sysmiss What percentage of your firm's purchases of material inputs or services in value terms over the last 12 months were: Paid on delivery of your products or services from your supplier 297 3 100 36.293 42.431 2 5 10 15 20 25 30 34 40 45 50 55 60 65 70 80 85 90 93 100 Sysmiss What percentage of your firm's purchases of material inputs or services in value terms over the last 12 months were: Purchased on credit (payment due after the time of delivery of your products or services from your supplier) 297 3 100 5.882 17.934 2 5 10 20 25 30 40 50 60 70 75 85 100 Sysmiss Have you had to resolve any overdue payments in the last 36 months? If answer is Yes then GO TO Q.31b If answer is No then GO TO Q.31e 300 1 Yes 2 No How many cases of overdue payments did your firm have to resolve in the past 36 months? 103 197 1 99 9.175 14.846 1 2 3 4 5 6 7 8 10 11 12 13 15 16 20 24 25 26 30 31 40 45 60 99 99 or more Sysmiss How long did it typically take (in weeks) to resolve an overdue payment? 103 197 1 52 6.194 7.604 1 2 3 4 5 6 7 8 10 12 14 15 16 20 21 24 28 52 99 99 or more Sysmiss Of these disputes over payments, how many were resolved by court action? INTERVIEWER: IF THE RESPONDENT SAID NONE – WRITE 00 103 197 40 2.767 5.798 1 2 3 4 5 6 7 9 10 12 15 20 30 40 99 99 or more Sysmiss Number of cases Number of cases Number of cases Number of cases Number of cases How many cases in civil or commercial arbitration courts have involved your firm either as a plaintiff or defendant in the last 36 months? Plaintiff INTERVIEWER: IF THE RESPONDENT SAID NO CASES - WRITE 00 298 2 1 2 3 5 6 10 11 12 70 99 99 or more Sysmiss Number of cases Number of cases Number of cases Number of cases Number of cases How many cases in civil or commercial arbitration courts have involved your firm either as a plaintiff or defendant in the last 36 months? Defendant INTERVIEWER: IF THE RESPONDENT SAID NO CASES - WRITE 00 297 3 20 0.37 1.612 1 2 3 4 5 7 10 20 Sysmiss Do you pay for security (e.g., equipment, personnel, or professional security services)? 300 1 Yes 2 No % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Do you pay for security (e.g., equipment, personnel, or professional security services)? If yes, what percent of your total annual sales do you pay? 300 8 0.359 0.967 0.100000001490116 0.200000002980232 0.300000011920929 0.400000005960464 0.5 0.600000023841858 0.699999988079071 0.800000011920929 0.899999976158142 1 1.29999995231628 1.5 1.89999997615814 2 2.09999990463257 2.29999995231628 2.5 2.70000004768372 3 5 7 8 Amount paid Amount paid Amount paid Amount paid Amount paid INTERVIEWER: IF THE RESPONDENT CAN NOT TELL YOU THE PERCENTAGE ASK FOR THE VALUE Do you pay for security (e.g., equipment, personnel, or professional security services)? If yes, what percent of your total annual sales do you pay? 149 151 1 0.00671 0.0819 1 Sysmiss Do firms in your line of business pay for protection payments (e.g., to organised crime to prevent violence or property damage)? 300 1 Yes 2 No % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Do firms in your line of business pay for protection payments (e.g., to organised crime to prevent violence or property damage)? If yes, what percent of total annual sales are customarily paid? 152 148 5 0.0493 0.421 0.100000001490116 0.300000011920929 1 5 Sysmiss Amount paid Amount paid Amount paid Amount paid Amount paid INTERVIEWER: IF THE RESPONDENT CANNOT TELL YOU THE PERCENTAGE ASK FOR THE VALUE Do firms in your line of business pay for protection payments (e.g., to organised crime to prevent violence or property damage)? If yes, what percent of total annual sales are customarily paid? 146 154 Sysmiss Have you had any losses as a result of theft, robbery, vandalism or arson against your firm over the last 12 months? 300 1 Yes 2 No Losses as a % of total sales over the last 12 months Losses as a % of total sales over the last 12 months Losses as a % of total sales over the last 12 months Losses as a % of total sales over the last 12 months Losses as a % of total sales over the last 12 months Have you had any losses as a result of theft, robbery, vandalism or arson against your firm over the last 12 months? If yes, what were your estimated losses as a percent of your sales over the last 12 months? 299 1 50 0.349 3.463 0.100000001490116 0.200000002980232 1 3.09999990463257 10 30 50 Sysmiss 1) NOW I WOULD LIKE YOU TO THINK ABOUT THE GOVERNMENT POLICIES, LAWS AND REGULATIONS GOVERNING YOUR BUSINESS 2) INTERVIEWER: SHOW CARD Strongly disagree Disagree in most cases Tend to disagree Tend to agree Agree in most cases Strongly agree To what degree do you agree with the following statements? Information on the laws and regulations affecting my firm is easy to obtain 284 16 1 Strongly disagree 2 Disagree in most cases 3 Tend to disagree 4 Tend to agree 5 Agree in most cases 6 Strongly agree 7 Don't know Sysmiss INTERVIEWER: SHOW CARD Strongly disagree Disagree in most cases Tend to disagree Tend to agree Agree in most cases Strongly agree To what degree do you agree with the following statements? Interpretations of the laws and regulations affecting my firm are consistent and predictable 274 26 1 Strongly disagree 2 Disagree in most cases 3 Tend to disagree 4 Tend to agree 5 Agree in most cases 6 Strongly agree 7 Don't know Sysmiss What percent of senior management’s time over the last 12 months was spent in dealing with public officials about the application and interpretation of laws and regulations and to get or to maintain access to public services? INTERVIEWER: IF THE RESPONDENT SAID NO TIME WAS SPENT – WRITE 00.0 300 60 3.189 6.743 0.100000001490116 0.5 1 2 3 5 6 10 12 15 20 25 30 36 38 60 Over the last 12 months did your firm employ an outside consultant to deal with public officials about the application and interpretation of laws and regulations and to get or to maintain access to public services? 300 1 Yes 2 No INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often is the following statement true? “If a government agent acts against the rules I can usually go to another official or to his superior and get the correct treatment without recourse to unofficial payments/gifts.” 282 18 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss Is your firm a member of a business association or chamber of commerce? If answer is Yes then GO TO Q.36b If answer is No then GO TO Q.37 300 1 Yes 2 No INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? “Critical value to your firm” should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Lobbying government 52 248 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Resolution of disputes (with officials, workers or other firms) 65 235 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Information and/or contacts on domestic product and input markets 74 226 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Information and/or contacts on international product and input markets 70 230 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Accrediting standards or quality of products; reputational benefits 61 239 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Information on government regulations 67 233 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss Thinking about national laws and regulations enacted over the last 12 months that had a substantial impact on your business, did your firm seek to influence the content of laws or regulations affecting it? 300 1 Yes 2 No Thinking about local or regional laws and regulations enacted over the last 12 months that had a substantial impact on your business, did your firm seek to influence the content of laws or regulations affecting it? 300 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Tax inspectorate 300 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Labour and social security 300 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Fire & building safety 300 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Sanitation/ Epidemiology 300 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Municipal police 300 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Environmental 300 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Customs agency 300 1 Yes 2 No Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Tax inspectorate 201 99 1 30 3.453 5.23 1 2 3 4 6 8 10 11 12 20 30 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Labour and social security 73 227 1 40 2.082 4.743 1 2 3 4 5 12 40 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Fire & building safety 187 113 1 25 2.401 3.27 1 2 3 4 5 6 10 12 15 20 25 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Sanitation/ Epidemiology 154 146 1 35 2.987 4.216 1 2 3 4 5 6 7 12 20 35 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Municipal police 42 258 1 25 6.238 6.128 1 2 3 5 7 10 12 15 20 25 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Environmental 73 227 1 12 1.534 1.915 1 2 3 4 12 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Customs agency 25 275 1 96 5.68 18.947 1 2 3 12 96 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Tax inspectorate 202 98 1 98 7.639 9.814 1 2 3 4 5 6 7 8 9 16 30 40 48 56 70 98 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Labour and social security 73 227 1 16 5.397 3.295 1 2 3 4 5 6 7 8 15 16 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Fire & building safety 186 114 1 80 4.591 6.809 1 2 3 4 5 6 7 8 16 24 35 80 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Sanitation/ Epidemiology 154 146 1 80 4.831 7.355 1 2 3 4 5 6 7 8 16 40 80 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Municipal police 41 259 1 30 3.976 4.932 1 2 3 4 5 6 8 30 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Environmental 73 227 1 24 4.685 3.869 1 2 3 4 6 8 16 24 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Customs agency 25 275 1 8 4.76 2.65 1 2 3 4 5 6 7 8 99 99 or more Sysmiss 1) WE NOW WANT TO ASK YOUR OPINION ON “UNOFFICIAL PAYMENTS” TO OFFICIALS IN THIS COUNTRY. CAN I PLEASE REASSURE YOU THAT: We are interested in your opinions in a personal capacity We do not imply in any way that your company makes unofficial payments/gifts We recognise that your company neither approves of nor condones the use of unofficial payments/gifts The responses that you give will be aggregated and presented in purely statistical terms; any comments you give me cannot be attributed to either you or your company 2) INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking about officials, would you say the following statements are always, usually, frequently, sometimes, seldom or never true? “It is common for firms in my line of business to have to pay some irregular “additional payments/gifts” to get things done ” with regard to customs, taxes, licenses, regulations, services, etc. 276 24 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking about officials, would you say the following statements are always, usually, frequently, sometimes, seldom or never true? “Firms in my line of business usually know in advance about how much this ‘additional payment/gifts’ is 241 59 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss On average, what percent of total annual sales do firm’s like yours typically pay in unofficial payments/gifts to public officials? INTERVIEWER: IF THE RESPONDENT SAID NO PAYMENTS ARE MADE – WRITE 00.0 299 1 10 0.99 2.318 0.100000001490116 0.200000002980232 0.400000005960464 0.5 1 2 2.5 3 4 5 10 Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To get connected to and maintain public services (electricity and telephone) 287 13 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To obtain business licenses and permits 287 13 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To obtain government contracts 266 34 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with occupational health and safety inspections 277 23 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with fire and building inspections 282 18 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with environmental inspections 275 25 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with taxes and tax collection 285 15 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with customs/imports 263 37 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with courts 255 45 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To influence the content of new legislation rules decrees etc. 259 41 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss When firms in your industry do business with the government, what percent of the contract value would be typically paid in additional or unofficial payments/gifts to secure the contract? INTERVIEWER: IF THE RESPONDENT SAID NO PAYMENTS/GIFTS ARE PAID – WRITE 00.0 150 150 10 1.404 3.068 0.100000001490116 0.5 1 2 3 5 8 10 Sysmiss Recognising the difficulties that many firms face in fully complying with taxes and regulations, what percentage of total annual sales would you estimate the typical firm in your area of business reports for tax purposes? 294 6 40 100 97.031 8.84 40 50 60 70 75 80 85 90 92 95 100 Sysmiss Recognising the difficulties that many firms face in fully complying with labour regulations, what percentage of total workforce would you estimate the typical firm in your area of business reports for tax purposes? 294 6 50 100 97.908 7.626 50 60 70 80 90 95 100 Sysmiss Recognising the difficulties that many firms face in fully complying with labour regulations, what percentage of the actual wage bill would you estimate the typical firm in your area of business reports for tax purposes? 294 6 40 100 95.272 12.669 40 45 50 60 70 80 85 90 100 Sysmiss INTERVIEWER: SHOW CARD No impact Minor impact Moderate impact Major impact Decisive impact It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on your business. Private payments/gifts or other benefits to Parliamentarians to affect their votes 262 38 No impact 1 Minor impact 2 Moderate impact 3 Major impact 4 Decisive impact 5 Don't know Sysmiss INTERVIEWER: SHOW CARD No impact Minor impact Moderate impact Major impact Decisive impact It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on your business. Private payments/gifts or other benefits to Government officials to affect the content of government decrees 262 38 No impact 1 Minor impact 2 Moderate impact 3 Major impact 4 Decisive impact 5 Don't know Sysmiss INTERVIEWER: SHOW CARD No impact Minor impact Moderate impact Major impact Decisive impact It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on your business. Private payments/gifts or other benefits to local or regional government officials to affect their votes or content of government decrees 261 39 No impact 1 Minor impact 2 Moderate impact 3 Major impact 4 Decisive impact 5 Don't know Sysmiss Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) 1) I WOULD NOW LIKE TO ASK SOME QUESTIONS ABOUT THE FINANCING OF YOUR FIRM 2) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm’s working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Internal funds/Retained earnings 300 100 95 15.953 5 10 11 30 46 50 60 70 80 85 88 90 93 95 98 99 100 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Equity (i.e. issue new shares) 300 20 0.183 1.842 15 20 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from local private commercial banks 300 100 2.25 11.448 2 5 7 10 15 20 25 30 40 50 89 100 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from foreign banks 300 10 0.05 0.645 5 10 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from state-owned banks, including state development banks 300 50 1.157 6.29 1 2 5 10 12 16 25 40 45 50 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Loans from family/friends 300 30 0.133 1.824 10 30 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Money lenders or other informal sources (other than family/friends) 300 60 0.333 3.733 10 20 60 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Trade credit from suppliers 300 60 0.403 4.255 30 31 60 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Trade credit from customers 300 50 0.267 3.156 10 20 50 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Credit cards 300 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Leasing arrangement 300 7 0.0233 0.404 7 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? The government (other than state-owned banks) 300 50 0.2 2.942 10 50 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Other (SPECIFY SOURCES) 300 New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Internal funds/Retained earnings 114 186 100 95.211 18.879 11 50 60 80 88 90 95 100 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Equity (i.e. issue new shares) 114 186 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from local private commercial banks 114 186 100 4.202 18.58 10 20 50 89 100 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from foreign banks 114 186 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from state-owned banks, including state development banks 114 186 40 0.456 3.902 12 40 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Loans from family/friends 114 186 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Money lenders or other informal sources (other than family/friends) 114 186 10 0.132 1.043 5 10 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Trade credit from suppliers 114 186 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Trade credit from customers 114 186 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Credit cards 114 186 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Leasing arrangement 114 186 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? The government (other than state-owned banks) 114 186 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Other (SPECIFY SOURCES) 114 186 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Other 300 Sysmiss 300 Accounting book-keeping auditing activities tax Activities of other transport agencies Activities of travel agencies tour operators; tourist Advertising Agents involved in the sale of a variety of goods Architectural engineering related technical consultancy Bars Business and management consultancy activities Catering Construction of water projects Dispensing chemists Freight transport by road Funeral and related activities General construction buildings & civil engineering work Hairdressing and other beauty treatment Hotels and motels, with restaurant Hotels and motels, without restaurant Installation of electrical wiring and fittings Joinery installation Legal activities Letting of own property Maintenance and repair of motor vehicles Maintenance and repair of office, Manufacture of bearings, gears,driving elements Manufacture of bread; fresh pastry goods and cakes Manufacture of bricks, tiles & construction products Manufacture of builders carpentry and joinery Manufacture of carpets and rugs Manufacture of cast iron tubes Manufacture of cocoa; chocolate and sugar confectionery Manufacture of concrete products for construction Manufacture of crude oils and fats Manufacture of distilled potable alcoholic beverages Manufacture of electric domestic appliances Manufacture of electric motors, generator & transformer Manufacture of engines and turbines Manufacture of fertilizers and nitrogen compounds Manufacture of footwear Manufacture of ice cream Manufacture of industrial gases Manufacture of instruments and appliances for measuring Manufacture of jewellery and related articles n.e.c. Manufacture of knitted and crocheted pullovers Manufacture of made-up textile articles, except apparel Manufacture of other agricultural and forestry machinery Manufacture of other chemical products n.e.c. Manufacture of other electrical equipment n.e.c. Manufacture of other furniture Manufacture of other general purpose machinery n.e.c. Manufacture of other outerwear Manufacture of paints, varnishes and similar coatings Manufacture of parts and accessories for motor vehicles Manufacture of pharmaceutical preparations Manufacture of plastic packing goods Manufacture of plastics in primary forms Manufacture of refined oils and fats Manufacture of soap and detergents, cleaning & polishing Manufacture of underwear Manufacture of wines Manufacture of workwear Manufacture rusks, biscuit; preserved pastry goods, cake Mining and agglomeration of hard coal Mining of clays and kaolin Mining of non-ferrous metal ores, exc. uranium & thorium Motion picture and video distribution Motion picture and video production Motion picture projection Non-specialized wholesale of food, beverages & tobacco Operation of dairies and cheese making Operation of gravel and sand pits Other building installation Other computer related activities Other construction work involving special trades Other retail sale in non-specialized stores Other retail sale in specialized stores Other scheduled passenger land transport Other wholesale Painting and glazing Plastering Preparation and spinning of woollen-type fibres Processing and preserving of fruit and vegetables n.e.c. Production and preserving of meat Publishing of books Quarrying of stone for construction Radio and television activities Real estate agencies Renting of automobiles Repair of electrical household goods Restaurants Retail sale in non-special store food beverage tob Retail sale of alcoholic and other beverages Retail sale of automotive fuel Retail sale of books, newspapers and stationery Retail sale of bread cakes flour sugar confectionery Retail sale of electrical household appliances TV Retail sale of furniture lighting equip household Retail sale of hardware, paints and glass Retail sale of medical and orthopaedic goods Retail sale via stalls and markets Sale of motor vehicles Software consultancy and supply Telecommunications Test drilling and boring Transport via railways Wholesale of alcoholic and other beverages Wholesale of clothing and footwear Wholesale of hardware, plumbing and heating equipment Wholesale of pharmaceutical goods Wholesale of wood, construction materials Does your establishment have a checking or savings account? A checking account 300 1 Yes 2 No Does your establishment have a checking or savings account? Savings account 300 1 Yes 2 No Thinking of the most recent loan you obtained from a financial institution, did the financing require collateral? If answer is Yes then GO TO Q.46b If answer is No then GO TO Q.46d If answer is No loan then GO TO Q.47a 102 198 1 Yes 2 No 3 No loan Sysmiss MULTIPLE ANSWERS ALLOWED What kind of collateral (e.g., land, buildings, machinery, your home) was required? 74 226 1 Land 2 Buildings 3 Machinery and equipment including movables 4 Accounts receivable 5 Inventories 6 Personal assets of owner 7 Other 12 23 25 31 35 45 125 135 345 612 2345 Sysmiss 74 226 1 2 3 4 5 6 Sysmiss 16 284 1 2 3 4 Sysmiss 5 295 1 3 6 Sysmiss 1 299 2 Sysmiss 300 Sysmiss What kind of collateral (e.g., land, buildings, machinery, your home) was required? Other 300 Sysmiss What was the approximate value of the collateral required as a percentage of the loan value? 70 230 100 200 123.557 12.858 100 103 110 115 117 118 120 122 125 130 135 140 150 200 Sysmiss What is the loan’s annual cost (i.e., rate of interest)? 92 208 1.6 45 22.903 8.691 1.60000002384186 8 9 9.5 10 11 12 14 15 18 19 20 21 22 23 24 25 26 29 30 34 36 45 Sysmiss What is the duration of the loan in months? 94 206 2 300 21.298 32.119 2 4 6 8 12 20 24 36 48 60 300 Sysmiss Was the loan denominated in local or foreign currency? 93 207 1 Local currency 2 Foreign currency Sysmiss Month loan received Month loan received Month loan received Month loan received Month loan received On what date was the loan received? 95 205 1 2 3 4 5 6 7 8 9 10 11 12 Sysmiss Year loan received Year loan received Year loan received Year loan received Year loan received On what date was the loan received? 95 205 2000 2001 2002 2003 2004 2005 Sysmiss How many days did it take to agree the loan with the bank from the date of application? INTERVIEWER GO TO Q.48 94 206 1 180 19.085 27.941 1 2 3 4 5 7 10 14 15 16 18 20 22 25 30 60 180 Sysmiss If your firm does not currently have a loan, what was the reason? 198 102 1 Did not apply for a loan 2 Application was turned down 3 Application is still pending Sysmiss INTERVIEWER: SHOW CARD - MULTIPLE ANSWERS CARD - Q.47b Does not need a loan Application procedure of bank loans are too burdensome Collateral requirements for bank loans are too strict Interest rates are too high It is necessary to make informal payments to get bank loans Did not think it would be approved If your firm did not apply for a loan, what were the main reasons? INTERVIEWER: GO TO Q.48 189 111 1 Does not need a loan 2 Application procedures are too burdensome 3 Collateral requirements are too strict 4 Interest rates are too high 5 It is necessary to make informal payments 6 Did not think it would be approved 7 Others (Specify) 12 13 14 15 23 24 25 34 35 36 45 125 234 235 245 Sysmiss 189 111 1 2 3 4 5 6 Sysmiss 28 272 1 2 3 4 Sysmiss 7 293 1 2 Sysmiss 300 Sysmiss 300 Sysmiss CARD - Q.47b Does not need a loan Application procedure of bank loans are too burdensome Collateral requirements for bank loans are too strict Interest rates are too high It is necessary to make informal payments to get bank loans Did not think it would be approved If your firm did not apply for a loan, what were the main reasons? Other INTERVIEWER: GO TO Q.48 300 Sysmiss INTERVIEWER: SHOW CARD – MULTIPLE ANSWER CARD - Q.47c Lack of acceptable collateral Perceived lack of profitability of the firm Inadequate credit history of the firm Incompleteness of the loan application If the loan application of your firm was rejected, what were the main reasons? 3 297 1 Lack of acceptable collateral 2 Perceived lack of profitability of the firm 3 Inadequate credit history of the firm 4 Incompleteness of the loan application 5 Others (Specify) 15 Sysmiss 3 297 1 5 Sysmiss 1 299 1 Sysmiss 300 Sysmiss INTERVIEWER: SHOW CARD - MULTIPLE ANSWER CARD - Q.47c Lack of acceptable collateral Perceived lack of profitability of the firm Inadequate credit history of the firm Incompleteness of the loan application If the loan application of your firm was rejected, what were the main reasons? Other 300 Sysmiss Does your firm use international accounting standards (IAS) as provided by the International Accounting Standards Board or US GAAP or national accounting standards as provided by the Ministry of Finance or securities regulator? International Accounting Standards 252 48 1 Yes 2 No 3 Don't Know Sysmiss Does your firm use international accounting standards (IAS) as provided by the International Accounting Standards Board or US GAAP or national accounting standards as provided by the Ministry of Finance or securities regulator? US GAAP 246 54 1 Yes 2 No 3 Don't Know Sysmiss Does your firm use international accounting standards (IAS) as provided by the International Accounting Standards Board or US GAAP or national accounting standards as provided by the Ministry of Finance or securities regulator? National Accounting Standards 300 1 Yes 2 No 3 Don't Know Does your firm have its annual financial statement checked and certified by an external auditor? 298 2 1 Yes 2 No 3 Don't Know Sysmiss What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Cash 300 100 45.343 45.682 1 2 5 8 10 12 15 17 20 25 30 40 45 50 60 70 72 80 81 85 88 90 95 97 100 What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Through bank (electronic transfers of cash/cheques/credit cards, etc..) 300 100 54.423 45.531 3 5 10 12 15 19 20 28 30 40 50 55 60 70 75 80 83 85 88 90 92 95 98 99 100 What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Bills of exchange (e.g., veksels) 300 What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Debt swaps or offsets 300 10 0.1 0.909 5 10 What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Exchange of goods for goods 300 20 0.133 1.63 20 What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Other 300 What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Cash 297 3 100 18.66 34.953 5 10 15 20 30 40 45 50 60 65 70 72 80 85 90 100 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Through bank (electronic transfers of cash/cheques/credit cards, etc..) 297 3 100 81.158 34.892 10 15 20 28 30 35 40 50 55 60 70 80 85 90 95 97 99 100 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Bills of exchange (e.g., veksels) 297 3 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Debt swaps or offsets 297 3 10 0.0943 0.884 3 5 10 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Exchange of goods for goods 297 3 20 0.0875 1.196 1 5 20 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Other 297 3 Sysmiss Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Utilities 300 1 Yes 2 No 3 Don't Know Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Taxes 300 1 Yes 2 No 3 Don't Know Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Employees 300 1 Yes 2 No 3 Don't Know Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Material input suppliers 300 1 Yes 2 No 3 Don't Know % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Utilities 9 291 1 10 2.333 2.958 1 2 3 10 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Taxes 17 283 1 60 16.118 17.489 1 4 5 8 10 15 19 22 30 50 60 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Employees 22 278 1 30 8.727 6.977 1 2 4 5 7 10 15 20 30 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Material input suppliers 32 268 1 45 10.25 10.442 1 2 3 5 10 13 15 20 21 30 31 45 Sysmiss Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? National government 300 1 Yes 2 No 3 Don't Know Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? Regional or local government 300 1 Yes 2 No 3 Don't Know Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? EU sources 300 1 Yes 2 No 3 Don't Know Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? Other (SPECIFY) 296 4 1 Yes 2 No 3 Don't Know Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? National government 300 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? Regional or local government 2 298 1 67 34 46.669 1 67 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? EU sources 300 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? Other (SPECIFY) 300 Sysmiss 1) I WOULD NOW LIKE TO ASK YOU QUESTIONS ABOUT THE OVERALL BUSINESS ENVIRONMENT IN YOUR COUNTRY AND HOW IT AFFECTS YOUR FIRM 2) INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Access to financing (e.g., collateral required or financing not available from banks) 272 28 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Cost of financing (e.g., interest rates and charges) 262 38 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Telecommunications 278 22 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Electricity 293 7 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Transportation 289 11 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Access to land 247 53 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Title or leasing of land 227 73 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Tax rates 290 10 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Tax administration 281 19 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Customs and trade regulations 250 50 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Business licensing and permits 275 25 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Labour regulations 271 29 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Skills and education of available workers 259 41 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Uncertainty about regulatory policies 269 31 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Macroeconomic instability (inflation, exchange rate) 273 27 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Functioning of the judiciary 226 74 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Corruption 214 86 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Street crime, theft and disorder 225 75 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Organised crime/mafia 204 96 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Anti-competitive practices of other competitors 255 45 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Contract violations by customers and suppliers 265 35 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Other 300 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Other 300 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss I WOULD NOW LIKE TO ASK YOU SOME QUESTIONS ABOUT THE PERFORMANCE OF YOUR FIRM AND ITS INVESTMENT ACTIVITIES Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Sales 300 1 Increase 2 Decrease 3 No change Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Exports 44 256 1 Increase 2 Decrease 3 No change Sysmiss Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Fixed assets (e.g., land, buildings, machinery and equipment) 300 1 Increase 2 Decrease 3 No change Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Material inputs 300 1 Increase 2 Decrease 3 No change Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Sales 241 59 1 400 36.344 41.45 1 5 6 7 8 10 11 12 13 14 15 16 18 20 23 25 26 28 30 33 35 40 45 50 55 56 57 60 62 65 67 68 70 80 100 105 110 120 125 200 250 300 400 Sysmiss Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Exports 30 270 1 300 38.467 59.437 1 9 10 11 16 17 18 19 20 25 27 29 30 40 70 100 150 300 Sysmiss Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Fixed assets (e.g., land, buildings, machinery and equipment) 101 199 1 120 29.04 26.56 1 2 3 4 5 10 11 12 16 17 18 20 22 25 28 30 35 40 50 53 60 70 80 90 100 120 Sysmiss Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Material inputs 221 79 1 400 34.475 45.131 1 2 4 5 6 7 8 9 10 11 12 13 14 15 16 18 20 21 22 23 24 25 27 29 30 34 38 40 45 47 50 60 65 70 80 92 98 100 120 130 160 180 200 260 300 400 Sysmiss Over the last 36 months has your firm merged with or acquired another firm or sold one or more of its existing establishments? Merged with another firm 300 1 Yes 2 No 3 Don't Know Over the last 36 months has your firm merged with or acquired another firm or sold one or more of its existing establishments? Acquired another firm 299 1 1 Yes 2 No 3 Don't Know Sysmiss Over the last 36 months has your firm merged with or acquired another firm or sold one or more of its existing establishments? Sold one or more of your firm’s existing establishments 299 1 1 Yes 2 No 3 Don't Know Sysmiss For classification purposes and for 2004, please could you tell me: The estimate of your firm’s total sales INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 239 61 8 46242 1023.787 3788.25 For classification purposes and for 2004, please could you tell me: The estimate of the replacement value of the physical production assets owned and used by your firm (land, buildings, equipment) INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 68 232 2 8642 339.926 1091.72 For classification purposes and for 2004, please could you tell me: The estimate of the total operating costs (material inputs bought in components/services, labour costs, energy, fuel, repairs, depreciation & administration expenses etc.) INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 237 63 5 37250 842.354 3070.027 For classification purposes and for 2004, please could you tell me: Of which the estimate of the material input costs and bought in components/services corresponding to your firm’s total sales INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 237 63 1 22354 459.692 1822.773 For classification purposes and for 2004, please could you tell me: Of which the estimate of your total cost of labour (permanent and part-time employees) wages, salaries, and benefits INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 238 62 1 3854 116.798 306.588 For classification purposes and for 2004, please could you tell me: Of which the estimate of your total energy and fuel costs INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 200 100 1 1210 50.085 135.275 Could you please tell me how much did your firm spend in 2004 on each of the following: New buildings, machinery and equipment INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 218 82 325 14.977 40.871 Could you please tell me how much did your firm spend in 2004 on each of the following: Research and development (including wages and salaries of R&D personnel, R&D materials, R&D related education and R&D training costs) INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 164 136 200 3.244 20.684 Could you please tell me how much did your firm spend in 2004 on each of the following: Advertising and marketing (including wages and salaries for in-house advertising & marketing personnel) INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 165 135 600 8.709 48.353 What percentage of your total profits in 2003 were invested in the firm in 2004? INTERVIEWERS IF THE RESPONDENT DID NOT INVEST ANY OF THE PROFITS WRITE 000 274 26 100 38.015 43.022 2 3 4 5 7 8 10 11 12 14 15 16 18 19 20 21 22 23 25 26 27 28 30 34 40 45 50 60 70 80 90 95 100 Sysmiss What percentage of your total profits in 2003 were invested in the firm in 2004? INTERVIEWERS IF THE RESPONDENT DID NOT INVEST ANY OF THE PROFITS WRITE 000 25 275 1 No profit in 2003 Sysmiss Has your company undertaken any of the following initiatives over the last 36 months? Developed successfully a major new product line/service 300 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Upgraded an existing product line/service 300 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Discontinued at least one product (not production) line/service 300 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Agreed to a new joint venture with foreign partner 300 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Obtained a new product licensing agreement 300 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Outsourced a major production activity/service that was previously conducted in-house 300 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Brought in-house of a major production activity/service that was previously outsourced 300 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Obtained a new quality accreditation (ISO 9000, 9002 or 14,000, AGCCP, etc) 300 1 Yes 2 No 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED “YES” ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Developed successfully a major new product line/service 48 252 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Upgraded an existing product line/service 52 248 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Discontinued at least one product (not production) line/service 33 267 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Agreed to a new joint venture with foreign partner 5 295 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Obtained a new product licensing agreement 39 261 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Outsourced a major production activity/service that was previously conducted in-house 3 297 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Brought in-house of a major production activity/service that was previously outsourced 2 298 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Obtained a new quality accreditation (ISO 9000, 9002 or 14,000, AGCCP, etc) 26 274 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss Has your firm acquired new production technology over the last 36 months? If answer is Yes then GO TO Q.61b If answer is No or Don't know then GO TO Q.62 299 1 1 Yes 2 No 3 Don't Know Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.61b Embodied in new machinery and equipment Hired key personnel/consultants with the technological expertise New license or turnkey operations from international sources New licensing or turnkey operation from domestic sources Developed or adapted with the firm Transferred from the parent company Developed in cooperation with customers Developed in cooperation with suppliers Obtained from a business or industry association Obtained from universities or public institutions What was the most important way your firm acquired this new technology, choosing from the list below? 64 236 1 Embodied in new machinery and equipment 2 Hired key personnel/consultants with the technological expertise 3 New license or turnkey operations from international sources 4 New licensing or turnkey operations from domestic sources 5 Developed or adapted within the firm 6 Transferred from the parent company 7 Developed in cooperation with customers 8 Developed in cooperation with suppliers 9 Obtained from a business or industry association 10 Obtained from universities or public institutions Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY My firm is organised in much the same way as it was 36 months ago My firm has had some reallocation of responsibility & resources between departments My firm has had major reallocations of responsibility & resources between departments My firm has had a completely new organisational structure Which of the following best describes the organisation of departments (in terms of the allocation of responsibilities, budgetary resources and staff) within your firm over the last 36 months? 297 3 1 My firm is organised in much the same way as it was 36 months ago 2 My firm has had some reallocation of responsibility and resources between departments 3 My firm has had major reallocations of responsibility and resources between 4 My firm has had a completely new organisational structure 5 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to “Developing new products or services and markets”: Pressure from domestic competitors 284 16 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to "Developing new products or services and markets": Pressure from foreign competitors 232 68 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to "Developing new products or services and markets": Pressure from customers 274 26 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to “Reducing the production costs of existing products or services”: Pressure from domestic competitors 279 21 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to "Reducing the production costs of existing products or services": Pressure from foreign competitors 230 70 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to "Reducing the production costs of existing products or services": Pressure from customers 274 26 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss Current capacity of utilisation Current capacity of utilisation Current capacity of utilisation Current capacity of utilisation Current capacity of utilisation In your judgement, what is your firm’s current output in comparison with the maximum output possible using its facilities/man power at the time? If you are using the facilities/man power to the full, answer 100%; if output was 60% of capacity, answer 60%. What was the capacity utilisation 36 months ago? 299 1 10 100 86.94 21.681 10 11 15 20 25 30 31 33 35 40 41 50 54 60 65 70 75 76 78 80 85 88 90 92 95 96 100 Sysmiss Capacity utilisation 36 months ago Capacity utilisation 36 months ago Capacity utilisation 36 months ago Capacity utilisation 36 months ago Capacity utilisation 36 months ago In your judgement, what is your firm’s current output in comparison with the maximum output possible using its facilities/man power at the time? If you are using the facilities/man power to the full, answer 100%; if output was 60% of capacity, answer 60%. What was the capacity utilisation 36 months ago? 299 1 20 100 89.468 17.966 20 30 32 35 37 38 40 50 59 60 65 68 70 75 76 80 85 90 92 95 98 99 100 Sysmiss How many hours per week does this establishment operate now and how many did it operate 36 months ago? Now 299 1 8 168 48.488 22.208 8 10 16 28 30 32 35 36 38 40 41 42 45 47 48 50 52 54 56 60 63 65 66 70 72 84 96 98 120 144 168 Sysmiss How many hours per week does this establishment operate now and how many did it operate 36 months ago? 36 months ago 300 30 168 49.16 21.706 I WOULD NOW LIKE TO ASK YOU SOME QUESTIONS ABOUT THE EMPLOYEES OF YOUR FIRM How many permanent, full-time employees does your firm have now and how many did it have 36 months ago? (give an estimate number). Now 300 2 2642 87.14 222.106 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 27 28 29 32 34 35 38 40 45 48 49 50 52 53 55 58 60 61 63 64 65 66 67 68 72 75 78 81 86 92 100 108 112 113 120 123 130 133 140 142 150 154 155 168 178 185 186 190 200 211 221 229 230 233 250 252 256 258 259 261 280 282 336 440 445 452 500 532 548 643 650 669 741 776 780 815 847 929 1070 2642 How many permanent, full-time employees does your firm have now and how many did it have 36 months ago? (give an estimate number). 36 months ago 299 1 1 2785 101.314 242.953 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 23 25 27 28 29 30 32 34 35 36 38 39 40 42 47 48 50 54 55 58 60 61 63 64 65 67 68 70 75 76 81 82 86 95 96 100 110 113 120 121 130 135 150 152 170 178 180 185 193 215 230 240 250 251 253 270 300 304 307 310 314 350 357 360 400 450 500 560 600 640 700 724 740 820 831 860 923 957 963 1010 1050 2785 Sysmiss How many part-time or temporary employees does your firm have now and how many did it have 36 months ago? (give an estimate number) Now INTERVIEWER: IF IN ANY OF THE YEARS THE RESPONDENT SAID NO PART-TIME – WRITE 00000 WHERE APPLICABLE 300 400 6.713 36.702 1 2 3 4 5 6 7 8 10 12 14 15 20 21 22 23 38 40 45 50 70 80 160 300 330 400 How many part-time or temporary employees does your firm have now and how many did it have 36 months ago? (give an estimate number) 36 months ago INTERVIEWER: IF IN ANY OF THE YEARS THE RESPONDENT SAID NO PART-TIME – WRITE 00000 WHERE APPLICABLE 299 1 780 7.625 51.792 1 2 3 4 5 6 8 10 11 12 20 24 27 29 32 45 50 67 69 75 120 160 250 285 780 Sysmiss Managers Now Managers Now Managers Now Managers Now Managers Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Managers (excluding those involve in shop floor supervision) 300 100 15.907 14.413 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 19 20 21 22 23 25 28 29 30 32 33 34 40 43 50 100 Professionals Now Professionals Now Professionals Now Professionals Now Professionals Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Professionals (e.g., accountants, engineers, scientists) 300 94 20.437 18.721 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 24 25 26 27 28 29 30 32 33 34 37 38 40 44 50 52 67 72 75 80 85 90 94 Skilled workers Now Skilled workers Now Skilled workers Now Skilled workers Now Skilled workers Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Skilled workers 300 95 48.503 27.258 1 3 5 9 10 11 14 15 17 18 20 21 23 24 25 28 29 30 31 33 34 39 40 42 43 44 45 46 47 48 49 50 51 52 53 54 55 57 58 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 82 83 84 85 86 88 90 92 93 94 95 Unskilled workers Now Unskilled workers Now Unskilled workers Now Unskilled workers Now Unskilled workers Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Unskilled workers 300 81 6.287 12.624 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 19 20 21 22 24 25 26 28 29 30 31 33 35 36 48 50 58 62 63 64 81 Non-production workers Now Non-production workers Now Non-production workers Now Non-production workers Now Non-production workers Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Non-production workers (e.g., administration, sales) 300 91 8.867 12.738 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 28 30 34 37 38 40 43 48 66 67 90 91 Managers 36 months ago Managers 36 months ago Managers 36 months ago Managers 36 months ago Managers 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Managers (excluding those involve in shop floor supervision) 299 1 100 15.833 15.276 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 20 22 25 28 29 32 33 40 50 100 Sysmiss Professionals 36 months ago Professionals 36 months ago Professionals 36 months ago Professionals 36 months ago Professionals 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Professionals (e.g., accountants, engineers, scientists) 299 1 90 19.86 18.253 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 27 28 30 32 33 34 36 37 40 49 50 52 53 60 67 68 75 78 80 85 90 Sysmiss Skilled workers 36 months ago Skilled workers 36 months ago Skilled workers 36 months ago Skilled workers 36 months ago Skilled workers 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Skilled workers 299 1 96 48.589 27.147 3 7 8 10 11 15 16 17 20 21 22 23 25 28 30 32 33 34 35 36 37 38 39 40 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 87 88 89 90 94 95 96 Sysmiss Unskilled workers 36 months ago Unskilled workers 36 months ago Unskilled workers 36 months ago Unskilled workers 36 months ago Unskilled workers 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Unskilled workers 299 1 84 7 13.404 1 2 3 4 5 6 7 8 9 10 11 13 14 15 16 17 18 19 20 21 22 23 25 29 30 32 33 34 39 40 45 50 56 58 60 63 67 70 84 Sysmiss Non-production workers 36 months ago Non-production workers 36 months ago Non-production workers 36 months ago Non-production workers 36 months ago Non-production workers 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Non-production workers (e.g., administration, sales) 299 1 87 8.719 12.406 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 33 34 37 38 40 43 50 66 67 80 87 Sysmiss Primary school Now Primary school Now Primary school Now Primary school Now Primary school Now What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Up to primary school 300 54 2.08 7.162 1 3 4 5 6 8 9 10 11 12 13 14 15 17 18 20 22 25 27 34 42 50 54 Vocational qualification Now Vocational qualification Now Vocational qualification Now Vocational qualification Now Vocational qualification Now What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Vocational qualification 300 100 32.67 27.821 1 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 21 22 23 25 26 27 28 30 31 32 33 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 56 58 60 61 62 63 64 65 66 67 68 69 70 71 72 75 78 80 82 83 84 86 89 90 92 97 100 Secondary school qualification Now Secondary school qualification Now Secondary school qualification Now Secondary school qualification Now Secondary school qualification Now What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Secondary school qualification 300 100 35.733 29.438 2 3 4 5 7 8 10 11 12 13 14 15 16 17 20 21 22 24 25 26 28 29 30 31 32 33 34 36 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 55 56 57 58 59 60 62 63 64 65 66 67 68 69 70 71 73 74 75 76 77 78 80 82 83 84 85 86 87 90 91 92 93 94 100 Some university education or higher Now Some university education or higher Now Some university education or higher Now Some university education or higher Now Some university education or higher Now What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Some university education or higher 300 100 29.517 27.976 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 43 44 47 50 57 60 65 67 71 75 76 78 80 83 85 87 89 90 93 100 Primary school 36 months ago Primary school 36 months ago Primary school 36 months ago Primary school 36 months ago Primary school 36 months ago What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Up to primary school 299 1 63 1.9 6.922 1 2 3 4 5 6 7 9 10 11 12 13 15 17 18 19 20 25 30 36 45 50 63 Sysmiss Vocational qualification 36 month ago Vocational qualification 36 month ago Vocational qualification 36 month ago Vocational qualification 36 month ago Vocational qualification 36 month ago What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Vocational qualification 299 1 100 33.686 27.516 1 4 5 6 7 8 9 10 11 12 14 15 16 17 18 19 20 21 22 25 26 27 28 30 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 49 50 51 52 54 56 57 58 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 78 79 80 81 82 83 84 87 88 89 90 92 97 100 Sysmiss Secondary school qualification 36 months ago Secondary school qualification 36 months ago Secondary school qualification 36 months ago Secondary school qualification 36 months ago Secondary school qualification 36 months ago What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Secondary school qualification 299 1 100 35.084 28.587 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 24 25 26 27 28 29 30 31 32 33 34 36 37 39 40 41 42 43 44 45 46 47 48 50 52 53 54 55 56 57 58 59 60 62 63 65 66 67 68 69 70 71 73 74 75 77 80 81 82 83 85 86 89 90 95 100 Sysmiss Some university education or higher 36 months ago Some university education or higher 36 months ago Some university education or higher 36 months ago Some university education or higher 36 months ago Some university education or higher 36 months ago What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Some university education or higher 299 1 100 29.331 27.426 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 19 20 21 22 23 24 25 26 27 28 29 30 32 33 34 36 37 38 39 40 44 47 50 60 65 67 71 72 75 76 78 80 83 85 87 90 91 92 100 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Manager (excluding those involve in shop floor supervision)? 243 57 1 28 1.572 2.959 1 2 3 4 5 10 12 18 20 22 28 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Professional (e.g., accountants, engineers, scientists)? 267 33 1 20 1.61 2.095 1 2 3 4 5 6 7 8 10 12 20 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Skilled worker? 246 54 1 16 1.407 1.66 1 2 3 4 5 8 10 12 16 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Unskilled worker? 106 194 1 5 1.113 0.504 1 2 3 5 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Non-production worker (e.g., administration, sales)? 181 119 1 20 1.149 1.451 1 2 3 5 20 Sysmiss Does your firm offer formal training to your employees? Skilled workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS – WRITE 000 257 43 1 Yes 2 No 3 Don't Know Sysmiss Does your firm offer formal training to your employees? Unskilled workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 111 189 1 Yes 2 No 3 Don't Know Sysmiss Does your firm offer formal training to your employees? Non-production workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 188 112 1 Yes 2 No 3 Don't Know Sysmiss % Trained % Trained % Trained % Trained % Trained Does your firm offer formal training to your employees? If yes, what percent of employees in each category received training over the last 12 months? Skilled workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 256 44 100 4.961 16.708 4 5 9 10 20 21 22 25 30 40 50 100 Sysmiss % Trained % Trained % Trained % Trained % Trained Does your firm offer formal training to your employees? If yes, what percent of employees in each category received training over the last 12 months? Unskilled workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 111 189 100 2.631 13.906 8 10 20 24 30 100 Sysmiss % Trained % Trained % Trained % Trained % Trained Does your firm offer formal training to your employees? If yes, what percent of employees in each category received training over the last 12 months? Non-production workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 15 285 2 100 35.467 36.326 2 3 10 20 27 50 100 Sysmiss How many working days did your firm lose over the last 12 months due to: Strikes or other labour disputes? INTERVIEWER: IF NO DAYS LOST – WRITE 000, WHERE APPLICABLE 300 2 0.00667 0.115 2 How many working days did your firm lose over the last 12 months due to: Civil unrest? INTERVIEWER: IF NO DAYS LOST – WRITE 000, WHERE APPLICABLE 300 Now, I would like to ask you a hypothetical question. If you could change the number of regular full-time workers your firm currently employs without any restrictions (i.e. without seeking permission, making severance payments etc.), what would be your optimal level of employment as a percent of your existing workforce? (e.g., 90% implies you would reduce your workforce by 10%, 110% means you want to expand by 10%) 300 60 160 105.407 16.533 60 70 75 80 90 95 96 98 100 105 110 114 115 116 120 125 130 135 140 150 160 If you can recall, did we interview you personally in the previous BEEPS survey, which we conducted in 2002? INTERVIEWER THANK RESPONDENT: Thank you very much for having taken the time to complete this questionnaire. The information on your perceptions is a very important input for the evaluation of conditions in the business environment and private sector relations with government, as well as for the formulation of policy advice. 300 1 Yes 2 No INTERVIEWER: READ TO THE RESPONDENT: WE MAY REPEAT THIS SURVEY IN ABOUT 2-3 YEARS TIME IN ORDER TO SEE HOW THE BUSINESS ENVIRONEMENT HAS CHANGED. TO THIS END, WE WOULD LIKE TO ESTABLISH A PANEL OF COMPANIES AND WOULD ASK FOR YOUR PERMISSION TO INCLUDE YOUR COMPANY’S NAME, ADDRESS, AND TELEPHONE NUMBER IN A COFIDENTIAL DATABASE. THIS INFORMATION MAY BE USED BY OUR COMPANY OR A DIFFERENT RESEARCH AGENCY IN ORDER TO INTERVIEW YOU AGAIN IN 2-3 YEARS TIME. DO WE HAVE YOUR PERMISSION TO INCLUDE THE ABOVE-MENTIONED COMPANY DETAILS IN OUR DATABASE? 300 1 Permission granted 2 Permission refused