DDI_TLS_2009_ES_v01_M_WB Antonina Redko <_value> NADA Version 01 Enterprise Survey 2009 ES 2009 TLS_2009_ES_v01_M_WB World Bank NADA World Bank Enterprise Survey [en/oth] An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted every three to four years across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries. The Enterprise Survey initiative includes two types of surveys: Enterprise Surveys and Indicator Surveys. This study is an Indicator Survey. An Indicator Survey, which is similar to an Enterprise Survey, is implemented for smaller economies where the sampling strategies inherent in an Enterprise Survey are often not applicable due to the limited universe of firms. The survey instrument is limited to just those questions which form the basis of the global indicators as presented on the Enterprise Surveys website https://www.enterprisesurveys.org. This research is an Indicator Survey conducted in Timor-Leste from Aug. 20 to Oct. 30, 2009, as part of the Enterprise Survey initiative. An Indicator Survey, which is similar to an Enterprise Survey, is implemented for smaller economies where the sampling strategies inherent in an Enterprise Survey are often not applicable due to the limited universe of firms. The objective of the survey is to obtain feedback from enterprises on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. Questionnaire topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, land and permits, taxation, business-government relations, and performance measures. Timor-Leste National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities-sectors. Sample survey data [ssd] Nova Estrela Unipesoal Lda The sample for Timor-Leste was selected using stratified random sampling. Two levels of stratification were used in this country: industry and establishment size. Industry stratification was designed in the way that follows: the universe was stratified into 23 manufacturing industries, and one services sector as defined in the sampling manual. Size stratification was defined following the standardized definition for the rollout: small (5 to 19 employees), medium (20 to 99 employees), and large (more than 99 employees). For stratification purposes, the number of employees was defined on the basis of reported permanent full-time workers. This seems to be an appropriate definition of the labor force since seasonal/casual/part-time employment is not a common practice, except in the sectors of construction and agriculture. Regional stratification did not take place as all interviews took place in and around Dili. The sample frame used in Timor-Leste was obtained from the National Statistics Directorate (by way of Peace Dividend Trust (PDT) Master Database) (Apr., 2009). The sample frame was reviewed and duplicate establishments or establishments with ineligible characteristics (industry sector, number of employees, geographic location) removed from the list. The modified sample frame was used to select the sample of establishments for the full survey. This database contained the following information: -Name of the firm -Contact details -ISIC code -Number of employees. Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 40% (132 out of 329 establishments). Breaking down by industry, the following numbers of establishments were surveyed: Manufacturing - 21, Services - 129. Face-to-face [f2f] The current survey instruments are available: - Services Questionnaire - Manufacturing Questionnaire - Screener Questionnaire. The Services Questionnaire is administered to the establishments in the services sector. The Manufacturing Questionnaire is built upon the Services Questionnaire and adds specific questions relevant to manufacturing. The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data. The Enterprise Surveys are usually implemented following a two-stage procedure. In the first stage, a screener questionnaire is applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview takes place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent calls company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey. All Enterprise Surveys are conducted in the local languages. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Timor-Leste Implementation 2009" in "Technical Documents" folder. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Timor-Leste Implementation 2009" in "Technical Documents" folder. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Timor_Leste 2009-full data- The file contains the cleaned, raw database. 150 188 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 150 Unique ID for each observation Interview number Interview number Interview number Interview number Interview number 150 1 330 175.093 102.118 a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 6 6 7 7 Type of questionnaire implemented sampling region sampling region sampling region sampling region sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 1 Timor Leste a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 1 Suva 2 Nadi 3 Lautoka A.3x. City/town/village A.3x. City/town/village A.3x. City/town/village A.3x. City/town/village A.3x. City/town/village 150 Aimutin comoro Dili Becusi Centru Becora Dili Bedic Acadiruhun Dili Boa Morena Motael Dili Cristo Rec Meti Aut Dili Culuhun de Baixo Acadiruhun Dili Dili Comoro Zero II Dili Santa Krus Audian Dili, Acadiru Hun, Bedic Dili, Acadiru Hun, Nu Badak Dili, Acadiruhun, Bedik Dili, Audian, Nain Feto Dili, Bairo Central, Gricenfor Dili, Bairo Dos Grilhos, Nain Feto Dili, Bairo Paite, Xamatama Dili, Bairro Pite, Dom Aleixo Dili, Bidou Lecidere, Nain Feto Dili, Colmera, Manu Fuic Dili, Colmera, Rainain Dili, Comoro, 30 De Auguste Dili, Comoro, Fomento Dili, Comoro, Golgota Dili, Comoro, Ramelau Delta Dili, Culu Hun, Funu Hotu Dili, Gricenfor, Bairo Formosa Dili, Grincenfor, Bairo Central Dili, Lahane Oriental, Monumento Calma Dili, Mascarenhas, Alto PM Dili, Motoael, Boa Morena Dili, Nain Feto, Alelle-Hun/Bemori Dili, Santa Cruz, Audian Dili, Vilavarde, Gideon Dili,Caicoli,Tahu Laran Dili,Gricenfor,Bairo Dos Grilos Dili/1 De Setembro/VkaVerde/Vera Crv2 Dili/Acadiru Hun/ Nu'u badak Dili/Audian Dili/Audian/Santa cruz Dili/Bairo Pite/Laloran Dili/Bairo Pite/Tat Dili/Bairo-Pite/Frekat Dili/Bairo-pite/Frecat Dili/Bairro Pite/ Naroman Dili/Bairro Pite/Frecat Dili/Bairro pite/Hudi Laran Dili/Bairro pite/TAT Dili/Bairro-Pite/Dom-Aleixo Dili/Becora/AuHun Dili/Bemor/Allele hun Dili/Bidau Lecidere/Lecidere Dili/Bidau beidere/ Lecidere Dili/Bidau/Toko Baru II Dili/Bidav Lecidere/Lecidere Dili/Cahane Orienta/Aldei1 Vale de Lahan Dili/Caicoli/Centro Da Unidade Dili/Caicoli/Tahu Laran Dili/Colmera Dili/Colmera/Manufuik Dili/Colmera/Ral Nain Dili/Comoko/30 De Agosto Dili/Comoro/ Delta III Dili/Comoro/Aimutin Dili/Comoro/Beto Dili/Comoro/Beto Tasi Dili/Comoro/Delta III Dili/Comoro/Fomento I Dili/Comoro/Luro/Mata Dili/Comoro/Pantai Kelapa Dili/Comoro/Sao Migvel Dili/Comoro/Tera Santa Dili/Comoro/Zero II Dili/Cristo Rei/Culuhun Dili/Fatu-Hada/ Zero IV Dili/Fatuhada/Zero II Dili/Fatv Meta/Cacavlido Dili/Gricenfor/Bairo formasa Dili/Hera/Ailoc Laran Dili/Kampung Alor/Hamahon Dili/Kap.Alor/Anin Fuic Dili/Kuluhun/Toko Baru II Dili/Lahane Oriental/Monumento calma Dili/Lahani/Ocidental Dili/Mascarenhas/Alto-Pm Dili/Mascarinhas/Alto Pai-Mascarinhas Dili/Motael/Vera cruz Dili/Nain Feto/Bairo-Central Dili/Santa Cruz/Audian Dili/Santa Cruz/Nain-Fet0 Dili/Santa cruz/25 de Abril Dili/Santa-cruz/Mura Dili/Vila Verde/Godeo Dili/Vila-Verde/Gideon Dili/caicoli/centro da Unidade Dili/colmera/Anin Fuic Dili/lahane Oriental/1 vale de lahane Dill/Bairro/T.A.T Dill/Comoro/Mercado Comoro Dom Aleixo Fatuhada Dili Don Alesxo Fatuhada Dili Funu Hotu Culuhun Dili Funu Hotu Dili Lecidere Bidau Leadere Dili Lecidere Bidau Lecidere Dili Lemorai Vila Verde Dili Main Feto Audian Dili Manufuik Colmera Dili Monumento calma Lahane Oriental Dili Nuu Badac Acadiru Hun Dili Paiol Lahane Ocidental Dili Santa Cruz Audian Dili Vera Cruz Colmera Dili Vera Cruz Dili Vera Cruz Fatuhada Dili Vera Cruz Motael Dili dili/Colmera/Vera Cruz dili/Gricenfor/Bairo Central dili/Gricenfor/Bairro Formosa dili/acadiru/bedic dili/bairo pite/tat dili/bairro pite/maloa dili/bairropite/perumnas dili/colmera/manufuic dili/comoro/30 de augosto dili/comoro/Fomento II dili/comoro/beto dili/comoro/betobarat dili/comoro/hosario dili/comoro/kampung baru dili/comoro/ramelau dili/comoro/rosario dili/comoro/veracruz dili/comoro/zero IV dili/comoro/zero V dili/fatu hada/zero v dili/fatuhada/zero iv dili/gricenfor/bairro formosa dili/mascarlaltas/altoria dili/motael/boa monera dili/santa cruz/loce neon a3 city - population a3 city - population a3 city - population a3 city - population a3 city - population CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 1 Capital city 2 City with population over 1 million - other than capital 3 Over 250.000 to 1 million 4 50.000 to 250.000 5 Less than 50.000 a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 1 Manufacturing 2 Service a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 1 Manufacturing 2 Service a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Yes, screener and sample frame info match No, screener and sample frame do not match but establishment does activities which match both screener and sample frame No, does not match 150 1 Yes, screener and sample frame info match 2 do not match but establishment does activities which match both screener and sample frame 3 no, does not match a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 1 Small >=5 and <=19 2 Medium >= 20 and <=99 3 Large >=100 a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 1 Small >=5 and <=19 2 Medium >= 20 and <=99 3 Large >=100 a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 1 Yes 2 No, a firm on its own Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm 150 1 2 3 4 5 8 a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment HQ without production and/or sales in this location HQ with production and/or sales in this location Establishment physically separated from HQ and other establishments of the same firm Establishment physically separated from HQ but with other establishments of the same firm 150 -7 Does not apply 1 HQ without production and/or sales in this location 2 HQ with production and/or sales in this location 3 Establishment physically saperated from HQ and other establishment of the same firm 4 Establishment physically separated from HQ but with other establishment of the same firm a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 -7 Does not apply 1 Yes 2 No a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 -7 Does not apply 1 Yes 2 No a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 -7 Does not apply 1 Yes 2 No a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code 150 a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code 150 A.14. Time face to face interview begins A.14. Time face to face interview begins A.14. Time face to face interview begins A.14. Time face to face interview begins A.14. Time face to face interview begins 41 109 day day day day day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) 150 month month month month month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) 150 9 10 year year year year year Date face-to-face interview begins: Year (yyyy) 150 2009 2009 hour hour hour hour hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) 150 minutes minutes minutes minutes minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 150 what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 150 -9 Don't know 1 Shareholding company with shares trade in the stock market 2 Shareholding company with non-traded shares or shares traded privately 3 Sole proprietorship 4 Partnership 5 Limited partnership 6 Other b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) What is this firm's current legal status? Other what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? What percent of this firm does the largest owner or owners own? 26 124 -9 Don't know 15 20 25 30 40 45 49 50 90 100 Sysmiss b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 150 -9 Don't know 25 51 100 b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 150 -9 Don't know 49 100 b.2c government/state b.2c government/state b.2c government/state b.2c government/state b.2c government/state SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 150 -9 Don't know 75 b.2d other b.2d other b.2d other b.2d other b.2d other SHOW CARD What percent of this firm is owned by each of the following: Other 150 -9 Don't know B4. Are any of the owners female? B4. Are any of the owners female? B4. Are any of the owners female? B4. Are any of the owners female? B4. Are any of the owners female? Amongst the owners of the firm, are there any females? 150 -9 Dont's know 1 Yes 2 No in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 150 -9 Don't know 1975 1987 1989 1990 1992 1993 1994 1995 1996 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers 150 -9 Don't know 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 21 22 23 25 27 30 32 33 34 35 36 39 40 46 47 50 70 88 100 110 was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? Was this establishment formally registered when it began operations? 150 -9 Dont's know 1 Yes 2 No in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. 150 -9 Don't know -7 Never registered 5 1987 1989 1990 1992 1994 1996 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? How many years of experience working in this sector does the Top Manager have? 150 -9 Don't know 1 Less than 1 year 2 3 4 5 6 7 8 9 10 12 13 14 15 17 19 20 25 26 27 29 35 41 EAB7. What is the Top Manager's highest completed level of education? EAB7. What is the Top Manager's highest completed level of education? EAB7. What is the Top Manager's highest completed level of education? EAB7. What is the Top Manager's highest completed level of education? EAB7. What is the Top Manager's highest completed level of education? What is the Top Manager's highest completed level of education? 150 -9 Don't Know 1 No Education 2 Primary School 3 Secondary School 4 Vocational Training 5 University degree 6 Graduate degree from a university in this country 7 Graduate degree from a university abroad does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 150 -9 Don't know -6 Still in process 1 Yes 2 No 3 4 applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year [insert last complete fiscal year]. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 150 -9 Dont's know 1 Yes 2 No how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 45 105 -9 Don't know -6 Still in process -5 Application denied 1 Less than 1 day 2 3 7 10 12 14 30 60 90 Sysmiss informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 45 105 -9 Dont's know -8 REF 1 Yes 2 No Sysmiss over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? Over fiscal year 2008, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 150 -9 Dont's know 1 Yes 2 No number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year In a typical month, over fiscal year 2008, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 108 42 -9 Don't know 1 2 3 4 5 6 7 8 9 10 12 14 15 16 17 18 20 24 30 60 90 Sysmiss how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? How long did these power outages last on average? 108 42 -9 Don't know 1 2 3 4 5 6 8 10 12 20 24 Sysmiss in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 104 46 -9 Don't know None 1 2 3 4 5 7 10 12 15 20 25 30 100 Sysmiss total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 4 146 -9 Don't know None 5 20 1500 10000 Sysmiss generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? Over the course of fiscal year 2008, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 55 95 -9 Dont's know 1 Yes 2 No Sysmiss % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr In fiscal year 2008, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? 22 128 -9 Don't know 3 5 10 15 20 25 30 35 40 45 80 100 Sysmiss application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.16 150 -9 Dont's know 1 Yes 2 No how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 22 128 -9 Don't know -6 Still in process -5 Application denied 1 Less than 1 day 2 3 5 7 14 30 60 90 120 Sysmiss when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 22 128 -9 Dont's know -8 REF 1 Yes 2 No Sysmiss frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr In a typical month, over fiscal year 2008, how many incidents of insufficient water supply did this establishment experience? If answer is 0 then GO TO QUESTION C.19 69 81 -9 Don't know 1 2 3 4 5 15 Sysmiss average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year How long did these incidents of insufficient water supply last on average? 24 126 -9 Don't know 1 Less than one hour 2 3 5 7 10 12 22 Sysmiss application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years Over the last two years, did this establishment submit an application to obtain a telephone connection? If answer is No or Don't Know then GO TO QUESTION C.22 150 -9 Dont's know 1 Yes 2 No how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 45 105 -9 Don't know -6 Still in process -5 Application denied 1 Less than 1 day 2 3 4 5 7 10 14 15 30 90 Sysmiss when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? In reference to that application for a telephone connection, was an informal gift or payment expected or requested? 45 105 -9 Dont's know -8 REF 1 Yes 2 No Sysmiss do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? At the present time, does this establishment use any of the following: E-mail to communicate with clients or suppliers? 150 -9 Dont's know 1 Yes 2 No do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? At the present time, does this establishment use any of the following: Its own website? 150 -9 Dont's know 1 Yes 2 No how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 149 1 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Sysmiss main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2008, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)? 150 Advertaising Automotive Repair Building Material Car and Motor Sales Cement Chair, table and cupboard Civil Construction Cleaning service Clothes Distributor Construction Door Door Frame Doors Frame Doors frame Electronic distributor Food Food Distributor Fuel Distributor Furniture Groceries Distributor Hotel Hotel, inn Iron and steel Parabole Production of Coffin Retail Sales Room Rental ( Accomodation Services ) Seni tarian Stationary and printing ( Distributor ) Tais (traditional matrial/fabric) Television Tour and travel Transportation aimunium k4ca alumunium bakery beverage book distributor books and stationaries store building materials car and vehicle service car spare part cement ceramic chairs tables chicken and fish processing (frozen food) civil construction cleaning service computer courses construcion construction construction (bridge and highway) construction material store contrcution convection door and windows door frame and window frame doors and windows doors and windows production electronic store equipment fish and chicken processing (frozen food) food Distributor frame frozen food furniture generator service and sales groceries distributor hair cutting hotel hotel/apartment (accomodation) services iron fence and iron gate kamar tidur, kursi,dll konstrucksi sivil konstruksi konstruksi sipil konstruksi sipiz konstruksl sipil kopi bubuk/pgngilingan kopi lemari lemari meja, kursi luron ponte ho uma motorcycle motorcycle store motorcycle workshop newspaper nonbank financial institution for isolated area otomotif repair paper pintu & arus production of coffee produk tahu tempe rendang (meat simmered in spices and coconut milk) renting construction restaurant retail road and bridge building school and cultural center security services soy been producyion stationary Distributor supermarket tais (traditional material/fabric) tempat tidur&lemari tempe and tofuproduction tofu and tempe tofu manufacturing tofu manufaturing voice recordinh water container provision window frame wood production wood products workshop workshop motorcycle first product/service isic code first product/service isic code first product/service isic code first product/service isic code first product/service isic code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. 150 1511 Production, processing and preserving of meat and meat products 1512 Processing and preserving of fish and fish products 1513 Processing and preserving of fruit and vegetables 1514 Manufacture of vegetable and animal oils and fats 1520 Manufacture of dairy products 1531 Manufacture of grain mill products 1532 Manufacture of starches and starch products 1533 Manufacture of prepared animal feeds 1541 Manufacture of bakery products 1542 Manufacture of sugar 1543 Manufacture of cocoa, chocolate and sugar confectionery 1544 Manufacture of macaroni, noodles, couscous and similar farinaceous products 1549 Manufacture of other food products n.e.c. 1551 Distilling, rectifying and blending of spirits, ethyl alcohol production 1552 Manufacture of wines 1553 Manufacture of malt liquors and malt 1554 Manufacture of soft drinks, production of mineral waters 1600 Manufacture of tobacco products 1711 Preparation and spinning of textile fibres, weaving of textiles 1712 Finishing of textiles 1721 Manufacture of made up textile articles, except apparel 1722 Manufacture of carpets and rugs 1723 Manufacture of cordage, rope, twine and netting 1729 Manufacture of other textiles n.e.c. 1730 Manufacture of knitted and crocheted fabrics and articles 1810 Manufacture of wearing apparel, except fur apparel 1820 Dressing and dyeing of fur, manufacture of articles of fur 1911 Tanning and dressing of leather 1912 Manufacture of luggage, handbags and the like, saddlery and harness 1920 Manufacture of footwear 2002 2010 Sawmilling and planing of Word 2021 Manufacture of veneer sheets, manufacture of plywood, laminboard, particle board and other 2022 Manufacture of builders' carpentry and joinery 2023 Manufacture of wooden containers 2029 Manufacture of other products of wood, manufacture of articles of cork, straw and plaiting materials 2101 Manufacture of pulp, paper and paperboard 2102 Manufacture of corrugated paper and paperboard and of containers of paper and paperboard 2109 Manufacture of other articles of paper and paperboard 2211 Publishing of books, brochures and other publications 2212 Publishing of newspapers, journals and periodicals 2213 Publishing of music 2219 Other publishing 2221 Printing 2222 Service activities related to printing 2230 Reproduction of recorded media 2310 Manufacture of coke oven products 2320 Manufacture of refined petroleum products 2330 Processing of nuclear fuel 2411 Manufacture of basic chemicals, except fertilizers and nitrogen compounds 2412 Manufacture of fertilizers and nitrogen compounds 2413 Manufacture of plastics in primary forms and of synthetic rubber 2421 Manufacture of pesticides and other agrochemical products 2422 Manufacture of paints, varnishes and similar coatings, printing ink and mastics 2423 Manufacture of pharmaceuticals, medicinal chemicals and botanical products 2424 Manufacture of soap and detergents, cleaning and polishing preparations... 2429 Manufacture of other chemical products n.e.c. 2430 Manufacture of man-made fibres 2511 Manufacture of rubber tyres and tubes, retreading and rebuilding of rubber tyres 2519 Manufacture of other rubber products 2520 Manufacture of plastics products 2610 Manufacture of glass and glass products 2691 Manufacture of non-structural non-refractory ceramic ware 2692 Manufacture of refractory ceramic products 2693 Manufacture of structural non-refractory clay and ceramic products 2694 Manufacture of cement, lime and plaster 2695 Manufacture of articles of concrete, cement and plaster 2696 Cutting, shaping and finishing of stone 2699 Manufacture of other non-metallic mineral products n.e.c. 2710 Manufacture of basic iron and steel 2720 Manufacture of basic precious and non-ferrous metals 2731 Casting of iron and steel 2732 Casting of non-ferrous metals 2811 Manufacture of structural metal products 2812 Manufacture of tanks, reservoirs and containers of metal 2813 Manufacture of steam generators, except central heating hot water boilers 2891 Forging, pressing, stamping and roll-forming of metal, powder metallurgy 2892 Treatment and coating of metals, general mechanical engineering on a fee or contract basis 2893 Manufacture of cutlery, hand tools and general hardware 2899 Manufacture of other fabricated metal products n.e.c. 2911 Manufacture of engines and turbines, except aircraft, vehicle and cycle engines 2912 Manufacture of pumps, compressors, taps and valves 2913 Manufacture of bearings, gears, gearing and driving elements 2914 Manufacture of ovens, furnaces and furnace burners 2915 Manufacture of lifting and handling equipment 2919 Manufacture of other general-purpose machinery 2921 Manufacture of agricultural and forestry machinery 2922 Manufacture of machine tools 2923 Manufacture of machinery for metallurgy 2924 Manufacture of machinery for mining, quarrying and construction 2925 Manufacture of machinery for food, beverage and tobacco processing 2926 Manufacture of machinery for textile, apparel and leather production 2927 Manufacture of weapons and ammunition 2929 Manufacture of other special-purpose machinery 2930 Manufacture of domestic appliances n.e.c. 3000 Manufacture of office, accounting and computing machinery 3110 Manufacture of electric motors, generators and transformers 3120 Manufacture of electricity distribution and control apparatus 3130 Manufacture of insulated wire and cable 3140 Manufacture of accumulators, primary cells and primary batteries 3150 Manufacture of electric lamps and lighting equipment 3190 Manufacture of other electrical equipment n.e.c. 3210 Manufacture of electronic valves and tubes and other electronic components 3220 Manufacture of television and radio transmitters and apparatus for line telephony and line telegraphy 3230 Manufacture of television and radio receivers, sound or video recording or reproducing apparatus, and associated goods 3311 Manufacture of medical and surgical equipment and orthopaedic appliances 3312 Manufacture of instruments and appliances for measuring, checking, testing, navigating and other purposes.. 3313 Manufacture of industrial process control equipment 3320 Manufacture of optical instruments and photographic equipment 3330 Manufacture of watches and clocks 3410 Manufacture of motor vehicles 3420 Manufacture of bodies (coachwork) for motor vehicles, manufacture of trailers and semi-trailers 3430 Manufacture of parts and accessories for motor vehicles and their engines 3511 Building and repairing of ships 3512 Building and repairing of pleasure and sporting boats 3520 Manufacture of railway and tramway locomotives and rolling stock 3530 Manufacture of aircraft and spacecraft 3591 Manufacture of motorcycles 3592 Manufacture of bicycles and invalid carriages 3599 Manufacture of other transport equipment n.e.c. 3610 Manufacture of furniture 3691 Manufacture of jewellery and related articles 3692 Manufacture of musical instruments 3693 Manufacture of sports goods 3694 Manufacture of games and toys 3699 Other manufacturing n.e.c. 3710 Recycling of metal waste and scrap 3720 Recycling of non-metal waste and scrap 4510 Site preparation 4520 Building of complete constructions or parts thereof, civil engineering 4530 Building installation 4540 Building completion 4550 Renting of construction or demolition equipment with operator 5010 Sale of motor vehicles 5020 Maintenance and repair of motor vehicles 5030 Sale of motor vehicle parts and accessories 5040 Sale, maintenance and repair of motorcycles and related parts and accessories 5050 Retail sale of automotive fuel 5110 Wholesale on a fee or contract basis 5121 Wholesale of agricultural raw materials and live animals 5122 Wholesale of food, beverages and tobacco 5131 Wholesale of textiles, clothing and footwear 5139 Wholesale of other household goods 5141 Wholesale of solid, liquid and gaseous fuels and related products 5142 Wholesale of metals and metal ores 5143 Wholesale of construction materials, hardware, plumbing and heating equipment and supplies 5149 Wholesale of other intermediate products, waste and scrap 5151 Wholesale of computers, computer peripheral equipment and software 5152 Wholesale of electronic and telecommunications parts and equipment 5159 Wholesale of other machinery, equipment and supplies 5190 Other wholesale 5211 Retail sale in non-specialized stores with food, beverages or tobacco predominating 5219 Other retail sale in non -specialized stores 5220 Retail sale of food, beverages and tobacco in specialized stores 5231 Retail sale of pharmaceutical and medical goods, cosmetic and toilet articles 5232 Retail sale of textiles, clothing, footwear and leather goods 5233 Retail sale of household appliances, articles and equipment 5234 Retail sale of hardware, paints and glass 5239 Other retail sale in specialized stores 5240 Retail sale of second-hand goods in stores 5251 Retail sale via mail order houses 5252 Retail sale via stalls and markets 5259 Other non-store retail sale 5260 Repair of personal and household goods 5510 Hotels, camping sites and other provision of short stay accommodation 5520 Restaurants, bars and canteens 6010 Transport via railways 6021 Other scheduled passenger land transport 6022 Other non-scheduled passenger land transport 6023 Freight transport by road 6030 Transport via pipelines 6110 Sea and coastal water transport 6120 Inland water transport 6210 Scheduled air transport 6220 Non-scheduled air transport 6301 Cargo handling 6302 Storage and warehousing 6303 Other supporting transport activities 6304 Activities of travel agencies and tour operators, tourist assistance activities n.e.c. 6309 Activities of other transport agencies 6340 6411 National post activities 6412 Courier activities other than national post activities 7210 Hardware consultancy 7221 Software publishing 7229 Other software consultancy and supply 7230 Data processing 7240 Database activities and online distribution of electronic content 7250 Maintenance and repair of office, accounting and computing machinery 7290 Other computer-related activities 7530 9000 9301 first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales What percentage of total sales does the main product represent? 150 -9 Don't know 7 10 15 20 25 30 35 40 50 60 65 70 75 80 85 90 95 98 100 in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? In fiscal year 2008, what were this establishment's total annual sales? 150 -9 Don't know -8 500 1000 1200 1500 1700 2500 3625 4000 7200 9600 10000 12000 14000 14880 15000 18860 19160 19800 20000 21000 24000 26000 29700 30000 32000 34000 36000 36180 40000 48000 50000 51344 60000 61485 70000 80000 80600 89750 90000 98000 100000 101000 115000 120000 125000 130000 134000 140000 148000 150000 162000 179000 180000 192000 200000 215900 221000 240000 250000 280000 280200 300000 312670 320000 387000 400000 430000 500000 550000 692000 700000 840000 1000000 1116000 1212555 1689162 1890000 2500000 9804690 16174000 24000000 1000000000 4000000000 5000000000 what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.30 150 -9 Don't know 50 85 100 what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 147 3 -9 Don't know 15 25 50 Sysmiss what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.8 147 3 -9 Don't know 25 Sysmiss in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? In fiscal year 2008,when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 1 149 -9 Don't know 1 Less than one hour 7 Sysmiss Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of theft? 1 149 -9 Don't know No losses Sysmiss % value directly exported products lost in transit by breakage or spoilage, 2008 % value directly exported products lost in transit by breakage or spoilage, 2008 % value directly exported products lost in transit by breakage or spoilage, 2008 % value directly exported products lost in transit by breakage or spoilage, 2008 % value directly exported products lost in transit by breakage or spoilage, 2008 In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage? 1 149 -9 Don't know No losses Sysmiss in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? In which year did this establishment first export directly or indirectly? 2 148 -9 Don't know 1996 2007 Sysmiss % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year SHOW CARD In fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin 65 85 -9 Don't know 1 5 20 25 40 50 70 75 80 85 90 100 Sysmiss % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year SHOW CARD In fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D.30 65 85 -9 Don't know 10 15 20 25 30 50 60 75 80 95 99 100 Sysmiss were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? Were any of the material inputs or supplies purchased in fiscal year 2008, imported directly? If answer is No or Don't Know then GO TO QUESTION D.30 31 119 -9 Dont's know 1 Yes 2 No Sysmiss av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year In fiscal year 2008, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 21 129 -9 Don't know 1 Less than one hour 3 7 10 12 14 15 20 30 Sysmiss how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? 54 96 -9 Don't know 1 Yes 2 No Sysmiss does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 149 1 -9 Don't know 1 Yes 2 No Sysmiss how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.30 150 -9 Don't know 1 Yes 2 No how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 29 121 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 Less than one day 7 14 30 50 60 90 120 Sysmiss informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 29 121 -9 Don't know -8 REF 1 Yes 2 No Sysmiss how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2008, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 150 -9 Don't know 1 Yes 2 No percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year In fiscal year 2008, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 20 130 -9 Don't know 1 5 10 15 25 30 600 Sysmiss in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? In fiscal year 2008, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 40 110 -9 Don't know 10 108 960 1000 1020 1080 1200 1440 1500 1620 1800 1920 2160 2200 3000 3360 3600 5000 5088 5160 6000 6600 7800 8000 8400 10000 24000 40800 190000 Sysmiss losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year In fiscal year 2008, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 150 -9 Don't know 1 Yes 2 No losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 25 125 -9 Don't know 1 2 3 5 10 15 20 50 75 Sysmiss value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 8 142 -9 Don't know 500 800 1000 1200 1600 4000 20000 Sysmiss how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would like to ask you a few questions about how you finance the operations of this establishment. 2) Show card In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for before the delivery? 150 -9 Don't know 5 20 25 30 35 40 50 60 70 75 100 And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for on delivery? 150 -9 Don't know 10 25 30 50 80 100 And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for after delivery? 150 -9 Don't know 15 25 30 35 40 50 70 80 100 % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for before the delivery? 150 -9 Don't know 5 10 25 30 35 50 60 70 75 80 100 and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for on delivery? 150 -9 Don't know 20 25 40 50 70 75 80 100 and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 150 -9 Don't know 15 20 25 30 40 50 65 75 80 90 100 in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Internal funds/Retained earnings 150 -9 Don't know 20 50 70 85 100 Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) 150 -9 Don't know 15 30 50 80 Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions 150 -9 Don't know 50 Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 150 -9 Don't know Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) 150 -9 Don't know did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? In fiscal year 2008, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION K.6 150 -9 Don't know 1 Yes 2 No total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr In fiscal year 2008, how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) 97 53 -9 Don't know 275 500 750 860 1000 1200 1320 1400 1500 1700 2000 2700 3000 3600 4000 5000 5500 6000 7000 7500 7800 8000 9000 10000 10600 12000 14000 14500 15000 19000 20000 22000 30000 31000 35000 40000 45000 48000 50000 60000 70000 85000 95000 100000 190000 200000 225000 450000 500000 1000000 Sysmiss total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr In fiscal year 2008, how much did this establishment spend on purchases of: Land and buildings 97 53 -9 Don't know 1000 1200 2600 3000 3600 6000 7000 7500 10000 15000 21600 24000 50000 100000 200000 800000 Sysmiss % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 97 53 -9 Don't know 50 100 Sysmiss owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 97 53 -9 Don't know Sysmiss Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from banks (private and state-owned) 97 53 -9 Don't know 50 Sysmiss Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from non-bank financial institutions 97 53 -9 Don't know 50 Sysmiss purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 97 53 -9 Don't know Sysmiss other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources: Other (moneylenders, friends, relatives, bonds, commercial papers etc) 97 53 -9 Don't know Sysmiss does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? 150 -9 Don't know 1 Yes 2 No at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? At this time, does this establishment have an overdraft facility? 150 -9 Don't know 1 Yes 2 No does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 150 -9 Don't know 1 Yes 2 No type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Private commercial banks State-owned banks or government agency Non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies Other 10 140 -9 Don't know (spontaneous) 1 Private commercial banks 2 State-owned banks or government agency 3 Non-bank financial institutions 4 Other Sysmiss in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 10 140 -9 Don't know 2001 2003 2004 2005 2009 Sysmiss for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? 10 140 -9 Don't know -8 REF 600 5000 9000 50000 100000 175000 300000 Sysmiss financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan Referring only to this most recent loan or line of credit, did the financing require collateral? If answer is No or Don't Know then GO TO QUESTION K.16 10 140 -9 Don't know 1 Yes 2 No Sysmiss type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 1 149 -9 Don't know 1 Yes 2 No Sysmiss type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables 1 149 -9 Don't know 1 Yes 2 No Sysmiss type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories 1 149 -9 Don't know 1 Yes 2 No Sysmiss type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 1 149 -9 Don't know 1 Yes 2 No Sysmiss type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 1 149 -9 Don't know 1 Yes 2 No Sysmiss approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 1 149 -9 Don't know 10 Sysmiss in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? Referring again to the last fiscal year 2008, did this establishment apply for any loans or lines of credit? 150 -9 Don't know 1 Yes 2 No main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan in fiscal year 2008? No need for a loan - establishment has sufficient capital Application procedures for loans or lines of credit are complex Interest rates are not favorable Collateral requirements are too high Size of loan and maturity are insufficient It is necessary to make informal payments to get bank loans Did not think it would be approved Other 132 18 -9 Don't know 1 No need for a loan - establishment has sufficient capital 2 Application procedures for loans or lines of credit are complex 3 Interest rates are not favorable 4 Collateral requirements are too high 5 Size of loan and maturity are insufficient 6 Did not think it would be approved 7 Other Sysmiss financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? In fiscal year 2008, did this establishment have its annual financial statements checked and certified by an external auditor? 150 -9 Don't know 1 Yes 2 No how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following questions assess how establishments, such as this one, deal with government officials and their agencies. 2) SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." 150 -9 Don't know 1 Strongly disagree 2 Tend to disagree 3 Tend to argee 4 Strongly agree what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 150 -9 Don't know No time was spent 1 2 3 5 6 7 10 15 20 25 30 50 70 90 100 over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION J.6a 150 -9 Don't know 1 Yes 2 No frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? 65 85 -9 Don't know 1 2 3 4 5 6 Sysmiss in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 65 85 -9 Don't know -8 REF 1 Yes 2 No Sysmiss government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 150 -9 Don't know 1 Yes 2 No % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 67 83 -9 Don't know -8 Refusal No payment 1 5 10 15 17 30 50 75 85 90 Sysmiss percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 128 22 -9 Don't know -8 Refusal No payment 1 2 5 10 20 30 Sysmiss total annual informal payment total annual informal payment total annual informal payment total annual informal payment total annual informal payment It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 22 128 -9 Don't know -8 Refusal No payment 1 4000 6000 Sysmiss application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 150 -9 Don't know 1 Yes 2 No how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 48 102 -9 Don't know -6 Still in process -5 Application denied 1 Less than one day 2 3 4 7 8 12 14 30 90 180 Sysmiss when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 48 102 -9 Don't know -8 REF 1 Yes 2 No Sysmiss application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? Over the last two years, did this establishment submit an application to obtain an operating license? If answer is No or Don't Know then GO TO QUESTION J.30 150 -9 Don't know 1 Yes 2 No how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 138 12 -9 Don't know -6 Still in process -5 Application denied 1 Less than one day 2 3 4 5 7 10 12 14 21 25 30 31 40 60 90 120 Sysmiss when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? 139 11 -9 Don't know -8 REF 1 Yes 2 No Sysmiss obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Political instability 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Corruption 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Courts 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year 2008, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 150 -9 Don't know 2 3 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 22 23 25 27 28 30 32 33 34 35 36 38 39 40 43 47 48 52 60 70 76 80 88 1050 no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 150 -9 Don't know -7 If establishment was not in business three years ago 3 4 5 6 7 8 9 10 11 12 13 14 15 20 22 23 24 25 26 27 28 30 32 33 34 36 39 40 47 48 65 70 80 1050 no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr At the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female? 150 -9 Don't know 1 2 3 4 5 6 7 8 10 11 13 15 24 26 no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year How many full-time temporary employees did this establishment employ in fiscal year 2008? IF 0, GO TO QUESTION L.30 150 -9 Don't know 1 2 3 4 5 6 7 8 10 11 13 15 16 20 22 23 25 30 34 35 50 85 150 180 200 300 315 1050 av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year What was the average length of employment of all full-time temporary employees in fiscal year 2008? 75 75 -9 Don't know (spontaneous) 1 Less than one month 2 3 4 5 6 8 12 23 Sysmiss formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr Over fiscal year 2008, did this establishment have formal training programs for its permanent, full-time employees? 99 51 -9 Don't know 1 Yes 2 No Sysmiss how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 149 1 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Sysmiss how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 150 -9 Don't know -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment that affects your operations. 2) SHOW CARD Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? 150 -9 Don't know -7 Does not apply 1 Access to finance 2 Access to land 3 Business licensing and permits 4 Corruption 5 Courts 6 Crime, theft and disorder 7 Customs and trade regulations 8 Electricity 9 Inadequately educated workforce 10 Labor regulations 11 Political instability 12 Practices of competitors in the informal sector 13 Tax administration 14 Tax rates 15 Transport rotation order rotation order rotation order rotation order rotation order Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? Rotation 150 1 A 2 B 3 C total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) 150 -9 Don't know -8 REF 300 500 550 600 660 720 1000 1320 1440 1500 1520 1780 1860 2000 2040 2110 2500 2725 3000 4080 4320 4400 4800 5000 5100 5760 6000 6600 6680 6820 7200 7500 8500 9000 9200 9535 9600 10000 10440 10560 10800 11000 12000 12240 12480 12600 14400 15000 15600 16470 16800 17280 17400 18000 18120 19000 19200 19480 20000 20400 23178 24000 25000 26400 27000 35000 36000 37800 39260 40000 42000 48000 50000 52000 54000 60000 63000 67200 69000 70000 72800 75000 75100 80000 84000 92160 93600 100000 120000 156000 168000 227016 230000 243198 300000 total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual costs of electricity 123 27 -9 Don't know -8 REF 54 100 120 160 180 200 240 250 280 300 360 420 460 480 540 600 700 725 800 900 960 1000 1200 1300 1440 1500 1650 1680 1800 1920 2000 2400 2450 3600 4000 4800 6000 7000 8000 10400 12000 12500 13000 14400 15000 18000 24000 30000 36000 120000 150000 Sysmiss cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production 123 27 -9 Don't know -8 REF 100 500 680 1000 1001 1200 1400 1440 1500 2000 2400 2500 3000 3750 5000 5920 6000 7000 7800 8450 9000 9600 10000 12000 12240 13000 14000 15000 16800 17000 18000 20000 21600 24000 25500 26000 30000 31200 36000 45000 48000 50000 60000 68200 70000 72000 90000 100000 130000 156000 180000 240000 294140 300000 320000 350000 360000 418000 600000 1111864 1500000 15000000000 Sysmiss what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 150 -9 Don't know -7 If establishment was not in business three years ago 700 1000 4000 5800 8000 9000 10000 14500 15000 16000 17320 18000 18100 18620 19200 20000 21000 23000 25640 30000 31000 38000 40000 45000 48000 50000 60000 62000 71100 80000 90000 93400 95000 100000 111245 113000 118000 120000 126000 130000 150000 151435 165460 172000 183000 187000 198600 200000 216000 230000 240000 299000 300000 350000 485000 500000 789424 910000 970000 1300000 6000000 7645553 10125000 12000000 1000000000 6000000000 can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information? 150 1 Yes 2 No Sysmiss A15a1a. Position in the firm of main respondent A15a1a. Position in the firm of main respondent A15a1a. Position in the firm of main respondent A15a1a. Position in the firm of main respondent A15a1a. Position in the firm of main respondent 146 Administration Mngr Ass director DirectOR Director Ditector General Manager Manager Office Manager Owner Second Manager Vice of Director accounting cook (chef) director directora directress directur directur utama direktur event coordinator manager manuajer owner presidenti receptionist sales manager secretaris secretary sekretaris supervisor team leader main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: Please complete the following information about the interviewee(s) 149 1 -9 Don't know -8 REF 1 2 3 4 5 6 7 8 9 10 13 14 15 17 19 20 25 26 27 29 35 Sysmiss A15a3. Gender of the main respondent A15a3. Gender of the main respondent A15a3. Gender of the main respondent A15a3. Gender of the main respondent A15a3. Gender of the main respondent 150 1 Male 2 Female A15a1b. Position in the firm of second respondent A15a1b. Position in the firm of second respondent A15a1b. Position in the firm of second respondent A15a1b. Position in the firm of second respondent A15a1b. Position in the firm of second respondent 12 Administrasi Assista Administration Staff Assistant Director AssistantAdministras Director Staff Vice Director manager secretaris staff second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm Please complete the following information about the interviewee(s) 12 138 -9 Don't know -8 REF -7 ***Undefined Label 1 2 3 4 5 7 8 9 Sysmiss A15b3. Gender of the second respondent A15b3. Gender of the second respondent A15b3. Gender of the second respondent A15b3. Gender of the second respondent A15b3. Gender of the second respondent 12 138 -7 ***Undefined Label 1 Male 2 Female Sysmiss A.16. Time face to face interview begins A.16. Time face to face interview begins A.16. Time face to face interview begins A.16. Time face to face interview begins A.16. Time face to face interview begins 87 63 1101124 10221445 9518604.264 1028401.509 month month month month month Time face-to-face interview ends 150 9 10 day day day day day Time face-to-face interview ends 150 1 2 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 28 29 30 hour hour hour hour hour Time face-to-face interview ends 150 minutes minutes minutes minutes minutes Time face-to-face interview ends 150 perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: Truthful Somewhat truthful Not truthful 150 1 Truthful 2 Somewhat truthful 3 Not truthful The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers 148 2 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers Sysmiss interviewer comments interviewer comments interviewer comments interviewer comments interviewer comments INTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results) 52 Interiews was smooth Interview by Succed Interview by good Interview by succed Interview by succed and good Interviews was good Interviews was good and smooth Interviews was good and success Interviews was good, in 2006 The company didnt operation yet ( N3 is still blank ) Interviews was smooth and success The Interviews was smooth and success in 2006 the company didnt operation yet interview by good interview by good and succed interview by goog and succed interview by succed interviewee busy with his client. Interviewer can not assure about interviewee's answer accurately interviewee given many negative response (said that he didin't know) interviews was good interviews was not smooth because director was busy with client interviews was not smooth because respondent too busy interviews was smooth not open to financial reports not open to the company's financial refused to answer the financial respondent was cooperative the campany operating 2007 the interviewee can not speak in english and bahasa indonesia. Interpreter helped us in interview the manager didn't have time to fullfill the interview time there was turbulance in 2006 in east timor interviewee can not count count the company sales this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: One visit in face-to-face interview with one person One visit in face-to-face interview with different managers/staff Several visits If answer is 1 then STOP HERE 150 1 One visit in face-to-face interview with one person 2 One visit in face-to-face interview with different managers/staff 3 Several visits if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 19 131 2 0.842 0.688 -7 Does not apply 1 2 Sysmiss if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes 19 131 58 29.421 16.952 -7 Does not apply 5 10 14 25 30 35 40 45 47 50 58 Sysmiss 150 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. 150 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org. 150 1.081 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Weak assumption: in addition to the establishments included in strict and median assumptions, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. a.1 country code a.1 country code a.1 country code a.1 country code a.1 country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 150 107 Timor Leste Strata unique identifier Strata unique identifier Strata unique identifier Strata unique identifier Strata unique identifier 150 The variable identifies sampling strata in the database