DDI_HTI_2019_ES_v01_M_WB Development Economics Data Group 2019-06-10 NADA Version 01 (June 2020) Enterprise Survey 2019 ES 2019 HTI_2019_ES_v01_M World Bank Group NADA World Bank Group Enterprise Analysis Unit Enterprise Survey [en/oth] An Enterprise Survey (ES) is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit (FPDEA). The Enterprise Surveys are conducted across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries. The ES currently covers over 185,000 firms in 151 countries, of which 143 have been surveyed following the standard methodology. This allows for better comparisons across countries and across time. Data are used to create statistically significant business environment indicators that are comparable across countries. The ES are also used to build a panel of enterprise data that will make it possible to track changes in the business environment over time and allow, for example, impact assessments of reforms. Version 01. Edited, anonymous dataset for public distribution This research was conducted in Haiti in October 2019, as part of the of the Enterprise Survey. The objective of the study is to obtain feedback from enterprises in client countries on the state of the private sector. The research is also used to build a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through face-to-face interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. In Haiti, data from 149 establishments were taken from listings from three sources: UNOPS 2018, UNICEF 2018, and Haiti Business Database 2018. The survey topics include firm characteristics, infrastructure and services, sales and supplies, management practices, degree of competition, innovation, land and permits, crime, finance, mobile money, insurance, business-government relations, labor, business environment, performance, and post-interview information. Haiti The entire sample is composed of four communes in Port-au-Prince Arrondissement: - Port-au-Prince commune - Delmas commune - Peiton-Ville commune - Tabarre commune Because of safety concerns on the ground or during transit, the following communes in Port-au-Prince Arrondissement were excluded from the sample: - Carrefour - Cite Soleil - Gressier - Kenscoff Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. Following the standard methodological approach, the sample is comprised of businesses that employ 5 or more employees and have at least some private ownership. However, departing from the global methodology, some businesses in the professional and support services activities which are not part of the standard Universe of Inference of the ES were included in the Haiti survey. Sample survey data[ssd] The Haiti 2019 Enterprise Survey covered the following topics: - General information of the firm/ establishment - Infrastructure and services - Sales and supplies - Management practices - Degree of competition - Innovation - Land and permits - Crime - Finance - Mobile money - Insurance - Business-government relations - Labor - Business environment - Performance - Post-interview information Attempts were made to obtain quality sampling frames. However due to the lack of reliable data, the sample frame was limited to listings of firms from three sources: UNOPS 2018, UNICEF 2018, and Haiti Business Database 2018. In addition, corrections to the sampling frame were made as interviewers were in the field and new businesses were found. The entire sample is composed of four communes in Port-au-Prince Arrondissement: - Port-au-Prince commune - where fieldwork was determined depending on the day and level of violence on that particular day. - Delmas commune - where fieldwork was determined depending on the day and level of violence on that particular day. - Peiton-Ville commune - which is considered one of the wealthier communes; fieldwork was conducted during the mornings before protesters make their way there. - Tabarre commune - which was comparatively safer when no protests were planned. The sampling strategy from the onset began by mapping the locations of the firms in the sampling frame and determining the safety situation. As safety windows appeared, interviewers would go to areas and try to screen and conduct the interview in the business. A total of 149 firms were interviewed. Face-to-Face[f2f] Two questionnaires - Manufacturing amd Services were used to collect the survey data. The Questionnaires have common questions (core module) and respectfully additional manufacturing- and services-specific questions. The eligible manufacturing industries have been surveyed using the Manufacturing questionnaire (includes the core module, plus manufacturing specific questions). Retail firms have been interviewed using the Services questionnaire (includes the core module plus retail specific questions) and the residual eligible services have been covered using the Services questionnaire (includes the core module). The weights are constructed based on the location of the completed interviews, and the density of firms in the sampling frames. Since no stratification was used for the sampling, the only cells for stratification of the weights are the communes in order to account unsafe areas. Given the non-randomness element introduced in the sampling due to safety concerns, users are cautioned about using the weights. While the weights scale-up to the available sampling frame, they are constructed only for the safe areas of Port-au-Prince. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. The use of this dataset must be acknowledged using a citation which would include: - the identification of the Primary Investigator (including country name) - the full title of the survey and its acronym (when available), and the year(s) of implementation - the survey reference number - the source and date of download (for datasets disseminated online) Example: The World Bank. Haiti Enterprise Survey (ES) 2019, Ref. HTI_2019_ES_v01_M. Dataset downloaded from [URL] on [date]. Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. haiti_2019_full_data 149 336 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 149 665237 665396 665315.396 Firm ID Firm ID Firm ID Firm ID Firm ID Firm ID 149 47 9137 7381.195 Industry Sampling Sector Industry Sampling Sector Industry Sampling Sector Industry Sampling Sector Industry Sampling Sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sampling Information A4A. Sampling sector 149 1 Manufacturing 2 Services Sampling Size Sampling Size Sampling Size Sampling Size Sampling Size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sampling Information A6A. Dsmpling size 149 1 Small 2 Medium 3 Large Sampling Region Sampling Region Sampling Region Sampling Region Sampling Region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sampling Information A2. Sampling location 149 1 Port-au-Prince 2 Rest of the Country Industry Screener Sector Industry Screener Sector Industry Screener Sector Industry Screener Sector Industry Screener Sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Screener Information A1B. Screener sector 149 15 Food 16 Tobacco 17 Textiles 18 Garments 19 Leather 20 Wood 21 Paper 22 Publishing, printing, and Recorded media 23 Refined petroleum product 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment (29-30) 31 Electronics (31-32) 33 Precision instruments 34 Transport machines (34-35) 36 Furniture 37 Recycling 45 Construction Section F: 50 Services of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants: section H 60 Transport Section I: (60-64) 65 66 72 IT 74 85 92 93 Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Screener Information A0. Module 149 1 Manufacturing 2 Retail services 3 Other services Region of The Establishment Region of The Establishment Region of The Establishment Region of The Establishment Region of The Establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Screener Information A3A. Screener region 149 1 Port-au-Prince 2 Rest of the Country Screener Size, Categorical Screener Size, Categorical Screener Size, Categorical Screener Size, Categorical Screener Size, Categorical CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Screener Information A6B. Screener size, categorical 149 Micro 1 Small 2 Medium 3 Large Day Day Day Day Day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) 149 4 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Month Month Month Month Month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) 149 10 Year Year Year Year Year CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Year (yyyy) 149 2019 Hour Hour Hour Hour Hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) 143 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Sysmiss Minutes Minutes Minutes Minutes Minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 143 6 59 29.364 Country Code Country Code Country Code Country Code Country Code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] A1. Country code 149 162 Haiti Interviewer Number Interviewer Number Interviewer Number Interviewer Number Interviewer Number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] A12. Interviewer code 149 Interviewer10 Interviewer11 Interviewer2 Interviewer3 Interviewer4 Interviewer5 Interviewer6 Interviewer7 Interviewer8 Interviewer9 Language of The Interview Language of The Interview Language of The Interview Language of The Interview Language of The Interview CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] A1A. Language 149 1 French 2 Creole Sample Frame Level Sample Frame Level Sample Frame Level Sample Frame Level Sample Frame Level CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sampling Information A1C. Frame level 149 1 Establishment 2 Firm Establishment part of a multi-establishment Firm? Establishment part of a multi-establishment Firm? Establishment part of a multi-establishment Firm? Establishment part of a multi-establishment Firm? Establishment part of a multi-establishment Firm? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Screener Information A7. Multi-establishment firm 90 59 1 Yes 2 No Sysmiss Number of Establishments In The Firm Number of Establishments In The Firm Number of Establishments In The Firm Number of Establishments In The Firm Number of Establishments In The Firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Screener Information A7A. Number of establishments in the firms 4 145 -9 Don't know (spontaneous) 2 3 4 Sysmiss Is This Establishment The Headquarters Location? Is This Establishment The Headquarters Location? Is This Establishment The Headquarters Location? Is This Establishment The Headquarters Location? Is This Establishment The Headquarters Location? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Screener Information A7B.Is this establishment located at headquarters 4 145 1 Yes 2 No Sysmiss If Hq, Financial Statements Independent of The Rest of Establishment If Hq, Financial Statements Independent of The Rest of Establishment If Hq, Financial Statements Independent of The Rest of Establishment If Hq, Financial Statements Independent of The Rest of Establishment If Hq, Financial Statements Independent of The Rest of Establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] A11. If HQ, financial statements independent of the rest of establishment 4 145 1 Yes 2 No Sysmiss Does This Headquarters Location Engage In Production or Sales At This Location? Does This Headquarters Location Engage In Production or Sales At This Location? Does This Headquarters Location Engage In Production or Sales At This Location? Does This Headquarters Location Engage In Production or Sales At This Location? Does This Headquarters Location Engage In Production or Sales At This Location? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] A7C. Does this headquarters location engage in production or sales at this location? 4 145 1 Yes 2 No Sysmiss Establishment'S Financial Statements Prepared Separately From Hq Statements Establishment'S Financial Statements Prepared Separately From Hq Statements Establishment'S Financial Statements Prepared Separately From Hq Statements Establishment'S Financial Statements Prepared Separately From Hq Statements Establishment'S Financial Statements Prepared Separately From Hq Statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] A9. Establishment's financial statements prepared separately from HQ statements 149 1 Yes 2 No Sysmiss Close Year of The Last Completed Fiscal Year Close Year of The Last Completed Fiscal Year Close Year of The Last Completed Fiscal Year Close Year of The Last Completed Fiscal Year Close Year of The Last Completed Fiscal Year A.20 On which calendar data did the last completed fiscal year end? - Year 149 2018 2019 Close Month of The Last Completed Fiscal Year Close Month of The Last Completed Fiscal Year Close Month of The Last Completed Fiscal Year Close Month of The Last Completed Fiscal Year Close Month of The Last Completed Fiscal Year A.20 On which calendar data did the last completed fiscal year end? - Month 149 9 Close Day of The Last Completed Fiscal Year Close Day of The Last Completed Fiscal Year Close Day of The Last Completed Fiscal Year Close Day of The Last Completed Fiscal Year Close Day of The Last Completed Fiscal Year A.20 On which calendar data did the last completed fiscal year end? - Day 149 30 Legal Status of The Firm Legal Status of The Firm Legal Status of The Firm Legal Status of The Firm Legal Status of The Firm 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD B.1 What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 149 -9 Don't know (spontaneous) 1 Shareholding company with shares traded on the stock market 2 Shareholding company with non-traded shares or shares traded privately 3 Sole proprietorship 4 Partnership 5 Limited partnership 6 Other Other (specify) Other (specify) Other (specify) Other (specify) Other (specify) B.1 What is this firm's current legal status? - other, specify Legal Status of The Firm Legal Status of The Firm Legal Status of The Firm Legal Status of The Firm Legal Status of The Firm The first few questions apply to the firm which this establishment is part of. Show Card 1 HTB1. What is this firm's current legal status? 149 -9 Don't know (spontaneous) 1 Shareholding company with shares traded on the stock market 2 Shareholding company with non-traded shares or shares traded privately 3 Sole proprietorship 4 Partnership 5 Limited partnership 6 Other 7 Limited Company Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) HTB1. What is this firm's current legal status? - other, specify What Percentage of This Firm Does The Largest Owner(S) Own? What Percentage of This Firm Does The Largest Owner(S) Own? What Percentage of This Firm Does The Largest Owner(S) Own? What Percentage of This Firm Does The Largest Owner(S) Own? What Percentage of This Firm Does The Largest Owner(S) Own? B.3 What percent of this firm does the largest owner or owners own? 147 2 -9 Don't know (spontaneous) 7 25 30 33 35 40 50 55 60 65 70 80 90 99 100 Sysmiss Is the largest owner also the top manager Is the largest owner also the top manager Is the largest owner also the top manager Is the largest owner also the top manager Is the largest owner also the top manager B3A. Is the largest owner also the top manager? 149 -9 Don't know (spontaneous) 1 Yes 2 No % Owned By Private Domestic Individuals, Companies or organizations % Owned By Private Domestic Individuals, Companies or organizations % Owned By Private Domestic Individuals, Companies or organizations % Owned By Private Domestic Individuals, Companies or organizations % Owned By Private Domestic Individuals, Companies or organizations SHOW CARD 2 B.2 What percent of this firm is owned by each of the following: - A. Private domestic individuals, companies, or organizations (%) 149 -9 Don't know (spontaneous) 30 35 40 45 50 65 70 90 100 % Owned By Private Foreign Individuals, Companies or organizations % Owned By Private Foreign Individuals, Companies or organizations % Owned By Private Foreign Individuals, Companies or organizations % Owned By Private Foreign Individuals, Companies or organizations % Owned By Private Foreign Individuals, Companies or organizations SHOW CARD B.2 What percent of this firm is owned by each of the following: - B. Private foreign individuals, compaies, or organizations (%) 149 -9 Don't know (spontaneous) 10 30 45 50 100 % Owned By Government/State % Owned By Government/State % Owned By Government/State % Owned By Government/State % Owned By Government/State SHOW CARD B.2 What percent of this firm is owned by each of the following: - C. Goverment or state (%) 149 -9 Don't know (spontaneous) % Owned By Other % Owned By Other % Owned By Other % Owned By Other % Owned By Other SHOW CARD B.2 What percent of this firm is owned by each of the following: - C. Other (%) 149 -9 Don't know (spontaneous) 10 20 35 50 55 60 100 Amongst The Owners of The Firm, Are There Any Females? Amongst The Owners of The Firm, Are There Any Females? Amongst The Owners of The Firm, Are There Any Females? Amongst The Owners of The Firm, Are There Any Females? Amongst The Owners of The Firm, Are There Any Females? B.4 Amongst the owners of the firm, are there any females? 149 -9 Don't know (spontaneous) 1 Yes 2 No % of The Firm Owned By Females % of The Firm Owned By Females % of The Firm Owned By Females % of The Firm Owned By Females % of The Firm Owned By Females B.4a. What percentage of the firm is owned by females? 81 68 -9 Don't know (spontaneous) 10 18 20 30 33 40 50 70 75 100 Sysmiss Year Establishment Began Operations Year Establishment Began Operations Year Establishment Began Operations Year Establishment Began Operations Year Establishment Began Operations READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. B.5 In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 149 -9 Don't know (spontaneous) 1924 1934 1948 1949 1950 1956 1960 1968 1970 1977 1979 1983 1985 1987 1988 1991 1992 1994 1995 1997 1998 1999 2000 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Number of Full-Time Employees of The Establishment When It Started Operations Number of Full-Time Employees of The Establishment When It Started Operations Number of Full-Time Employees of The Establishment When It Started Operations Number of Full-Time Employees of The Establishment When It Started Operations Number of Full-Time Employees of The Establishment When It Started Operations B.6 How many full-time employees did this establishment employ when it started operations? Please include all employees and managers 149 -9 Don't know (spontaneous) 2 3 4 5 6 7 8 9 10 11 12 13 14 15 17 20 22 24 30 35 40 42 50 80 100 120 160 201 In What Year Was This Establishment Formally Registered? In What Year Was This Establishment Formally Registered? In What Year Was This Establishment Formally Registered? In What Year Was This Establishment Formally Registered? In What Year Was This Establishment Formally Registered? B.6b In what year was this establishment formally registered? 149 -9 Don't know (spontaneous) -7 Never regiestered (spontaneous) 1924 1935 1948 1956 1961 1966 1968 1969 1978 1979 1980 1983 1989 1991 1993 1994 1995 1998 1999 2000 2001 2002 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 How Many Years of Experience Working In This Sector Does The Top Manager Have? How Many Years of Experience Working In This Sector Does The Top Manager Have? How Many Years of Experience Working In This Sector Does The Top Manager Have? How Many Years of Experience Working In This Sector Does The Top Manager Have? How Many Years of Experience Working In This Sector Does The Top Manager Have? B.7 How many years of experience working in this sector does the Top Manager have? 149 -9 Don't know (spontaneous) -7 Never regiestered (spontaneous) 1 One year or less 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 28 30 32 33 35 40 45 49 50 62 Is The Top Manager Female? Is The Top Manager Female? Is The Top Manager Female? Is The Top Manager Female? Is The Top Manager Female? B.7a Is the Top Manager female? 149 -9 Don't know (spontaneous) 1 Yes 2 No Number of Managers Number of Managers Number of Managers Number of Managers Number of Managers HTB2. How many managers currently work in this establishment, including the top manager? 149 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 13 14 15 16 17 18 20 21 25 26 30 31 37 41 74 76 100 150 Percentage of Female Managers Percentage of Female Managers Percentage of Female Managers Percentage of Female Managers Percentage of Female Managers HTB3. Amongst all the managers, what is the percentage of female managers employed in this establishment? 129 20 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 12 13 15 19 20 21 25 30 33 35 40 50 60 70 75 80 90 100 Sysmiss Does Establishment Have An Internationally-Recognized Quality Certification? Does Establishment Have An Internationally-Recognized Quality Certification? Does Establishment Have An Internationally-Recognized Quality Certification? Does Establishment Have An Internationally-Recognized Quality Certification? Does Establishment Have An Internationally-Recognized Quality Certification? B.8 Does this establishment have an internationally-recognized quality certification? If answer is No or Don't Know go to C3 149 -9 Don't know (spontaneous) -6 Still in process 1 Yes 2 No Specify The Internationally-Recognized Quality Certifications Specify The Internationally-Recognized Quality Certifications Specify The Internationally-Recognized Quality Certifications Specify The Internationally-Recognized Quality Certifications Specify The Internationally-Recognized Quality Certifications B.8x Please specify the internationally-recognized quality certifications. Application To Obtain An Electrical Connection Submitted Over The Last 2 Years Application To Obtain An Electrical Connection Submitted Over The Last 2 Years Application To Obtain An Electrical Connection Submitted Over The Last 2 Years Application To Obtain An Electrical Connection Submitted Over The Last 2 Years Application To Obtain An Electrical Connection Submitted Over The Last 2 Years READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year [insert last complete fiscal year]. C.3 Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 149 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Receive An Electrical Connection Service? How Many Days Did It Take For You To Receive An Electrical Connection Service? How Many Days Did It Take For You To Receive An Electrical Connection Service? How Many Days Did It Take For You To Receive An Electrical Connection Service? How Many Days Did It Take For You To Receive An Electrical Connection Service? C.4 In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 65 84 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 2 3 4 5 6 7 10 12 14 15 20 30 40 180 Sysmiss Informal Gift/Payment Expected or Requested For An Electrical Connection? Informal Gift/Payment Expected or Requested For An Electrical Connection? Informal Gift/Payment Expected or Requested For An Electrical Connection? Informal Gift/Payment Expected or Requested For An Electrical Connection? Informal Gift/Payment Expected or Requested For An Electrical Connection? C.5 In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 65 84 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Over Last FY, Did This Establishment Experience Power Outages? Over Last FY, Did This Establishment Experience Power Outages? Over Last FY, Did This Establishment Experience Power Outages? Over Last FY, Did This Establishment Experience Power Outages? Over Last FY, Did This Establishment Experience Power Outages? C.6 Over fiscal year [insert last completed fiscal year], did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 149 -9 Don't know (spontaneous) 1 Yes 2 No Number of Power Outages Experienced In A Typical Month In Last Fiscal Year Number of Power Outages Experienced In A Typical Month In Last Fiscal Year Number of Power Outages Experienced In A Typical Month In Last Fiscal Year Number of Power Outages Experienced In A Typical Month In Last Fiscal Year Number of Power Outages Experienced In A Typical Month In Last Fiscal Year C.7 In a typical month, over fiscal year [insert last complete fiscal year], how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 121 28 -9 Don't know (spontaneous) 1 2 3 4 5 6 8 10 15 20 25 26 30 32 35 40 50 60 200 500 Sysmiss Average Duration of Power Outages: Hours Average Duration of Power Outages: Hours Average Duration of Power Outages: Hours Average Duration of Power Outages: Hours Average Duration of Power Outages: Hours C.8 How long did these power outages last on average? (Hours) 80 69 -9 Don't know (spontaneous) 1 2 3 4 5 6 8 10 11 12 16 20 23 24 48 Sysmiss Average Duration of Power Outages: Minutes Average Duration of Power Outages: Minutes Average Duration of Power Outages: Minutes Average Duration of Power Outages: Minutes Average Duration of Power Outages: Minutes C.8 How long did these power outages last on average? (Minutes) 80 69 -9 Don't know (spontaneous) 1 One minute or less 10 15 25 30 37 40 45 59 Sysmiss In Last FY, Losses As % of Annual Sales Due To Power Outages In Last FY, Losses As % of Annual Sales Due To Power Outages In Last FY, Losses As % of Annual Sales Due To Power Outages In Last FY, Losses As % of Annual Sales Due To Power Outages In Last FY, Losses As % of Annual Sales Due To Power Outages C.9 Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. - A. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 118 31 -9 Don't know (spontaneous) None 1 2 3 5 6 7 8 10 15 20 25 30 31 35 40 50 90 Sysmiss In Last FY, Value of Losses Due To Power Outages In Last FY, Value of Losses Due To Power Outages In Last FY, Value of Losses Due To Power Outages In Last FY, Value of Losses Due To Power Outages In Last FY, Value of Losses Due To Power Outages C.9 Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. - B. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 3 146 -9 Don't know (spontaneous) None 2000 75000 109000 Sysmiss Generator Shared or Owned Over The Course of Last Fiscal Year? Generator Shared or Owned Over The Course of Last Fiscal Year? Generator Shared or Owned Over The Course of Last Fiscal Year? Generator Shared or Owned Over The Course of Last Fiscal Year? Generator Shared or Owned Over The Course of Last Fiscal Year? C.10 Over the course of fiscal year [insert last complete fiscal year], did this establishment own or share a generator? If answer is No or Don't Know GO TO QUESTION C.12 149 -9 Don't know (spontaneous) 1 Yes 2 No % Electricity From Generator Owned/Shared By The Establishment In Last FY % Electricity From Generator Owned/Shared By The Establishment In Last FY % Electricity From Generator Owned/Shared By The Establishment In Last FY % Electricity From Generator Owned/Shared By The Establishment In Last FY % Electricity From Generator Owned/Shared By The Establishment In Last FY C.11 In fiscal year [insert last complete fiscal year], what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? 135 14 -9 Don't know (spontaneous) 3 5 7 10 20 25 30 35 40 50 60 65 70 75 78 80 90 95 98 99 100 Sysmiss Application To Obtain A Water Connection Submitted Over The Last 2 Years Application To Obtain A Water Connection Submitted Over The Last 2 Years Application To Obtain A Water Connection Submitted Over The Last 2 Years Application To Obtain A Water Connection Submitted Over The Last 2 Years Application To Obtain A Water Connection Submitted Over The Last 2 Years C.12 Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know GO TO QUESTION C.15 149 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Obtain A Water Connection? How Many Days Did It Take For You To Obtain A Water Connection? How Many Days Did It Take For You To Obtain A Water Connection? How Many Days Did It Take For You To Obtain A Water Connection? How Many Days Did It Take For You To Obtain A Water Connection? C.13 In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 18 131 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 3 5 10 40 Sysmiss When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? C.14 In reference to that application for a water connection, was an informal gift or payment expected or requested? 18 131 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Did You Experience Insufficient Water Supply For Production In Last FY? Did You Experience Insufficient Water Supply For Production In Last FY? Did You Experience Insufficient Water Supply For Production In Last FY? Did You Experience Insufficient Water Supply For Production In Last FY? Did You Experience Insufficient Water Supply For Production In Last FY? C.15 Over fiscal year [insert last complete fiscal year], did this establishment experience insufficient water supply for production? If answer is No, The establishment does not use water for production, or Don't Know GO TO QUESTION C.22b 9 140 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 Yes 2 No Sysmiss Frequency of Incidents of Water Shortages In A Typical Month In Last FY Frequency of Incidents of Water Shortages In A Typical Month In Last FY Frequency of Incidents of Water Shortages In A Typical Month In Last FY Frequency of Incidents of Water Shortages In A Typical Month In Last FY Frequency of Incidents of Water Shortages In A Typical Month In Last FY C.16 In a typical month, over fiscal year [insert last complete fiscal year], how many incidents of insufficient water supply did this establishment experience? If answer is Don't Know GO TO QUESTION C.22b 149 -9 Don't know (spontaneous) Sysmiss Average Length of Water Shortages (Affecting Production) In Last Fiscal Year Average Length of Water Shortages (Affecting Production) In Last Fiscal Year Average Length of Water Shortages (Affecting Production) In Last Fiscal Year Average Length of Water Shortages (Affecting Production) In Last Fiscal Year Average Length of Water Shortages (Affecting Production) In Last Fiscal Year C.17 How long did these incidents of insufficient water supply last on average? 149 -9 Don't know (spontaneous) 1 One hour or less Sysmiss Establishment Has Its Own Website Establishment Has Its Own Website Establishment Has Its Own Website Establishment Has Its Own Website Establishment Has Its Own Website C.22b At the present time, does this establishment have its own website? 149 -9 Don't know (spontaneous) 1 Yes 2 No How Much of An Obstacle: Electricity To Operations of This Establishment? How Much of An Obstacle: Electricity To Operations of This Establishment? How Much of An Obstacle: Electricity To Operations of This Establishment? How Much of An Obstacle: Electricity To Operations of This Establishment? How Much of An Obstacle: Electricity To Operations of This Establishment? SHOW CARD C.30A Using the response options on the card; To what degree is Electricity an obstacle to the current operations of this establishment? 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Establishment'S Main Product/Service Last FY Establishment'S Main Product/Service Last FY Establishment'S Main Product/Service Last FY Establishment'S Main Product/Service Last FY Establishment'S Main Product/Service Last FY The next topic to be covered is how and where this establishment makes its sales. D.1a1 In fiscal year [Insert last complete fiscal year], what was this establishment's main activity and product, that is, the activity and product that represented the largest proportion of annual sales? 149 1 Manufacturing of 2 Retail trade of 3 Wholesale trade of 4 Construction of 5 Hotel or restaurant 6 Provide services of Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. D.1a1x In fiscal year [insert last complete fiscal year], what was this establishment's main product, that is, the product that represented the largest proportion of annual sales? 106 Accommodation And Catering All Kind Of Dishes And Natural Juices Are Available At Resto Bar-Space Can Be Rented For Any Kind Of Occasion: Weddings, Birthdays, Christenings Etc ... Armored Vehicles Auto And Truck Parts And Accessories Auto Parts - Music System, Air Conditioning Auto Repair Bakery Banner Stretched Onto Walls Beauty And Home Supplies Beauty, Cosmetic And Personal Care Salon Book Design And Printing Bread Order Building Construction And Execution. Caribbean Restaurant Catering For Ngos And Government Chinese Restaurant Communication Communications Computers And Electronics Conference, Banquet, Catering Construction Of A Football Field Construction Of All Types Of Buildings Including Architectural Study And Execution. Construction Of Houses And Commercial Buildings Digital Marketing Engraving, Trophies, Cups & Medals Fabrics Fast Food Restaurant Funeral Services. Goods Sales Graphics, Printing, Flyers. Hair Treatments And Care, Cosmetics. Healing Sick Women Hotel Household Appliances, Electronics Import And Distribution Ofpharmaceutical Products Industrial And Commercial Cleaning Installing And Repairing Incinerators. Insurance And Medical Services / Rental Vehicles. It Is A School For Children Keys And Locksmith Laundry Services Loan For Professional Businesses Logistics Manufacturing Displays For Advertisements Manufacturing / Wholesale Manufacturing Concrete Blocks, Sands, Cements Manufacturing Inductors And Pi Filters Manufacturing Leather Sandals Manufacturing, Wholesale Marketing - Field And Digital Mattresses And Home Furnishing Medical Services. Organization Of Events, Decorations Services Petroleum Service Station Pharmaceuticals, Perfumery Pharmacy Photography And Graphic Design Pizzeria Printing And Copying Printing On All Materials Printing On Jerseys With Round Collars Printing \ Graphics Printing, Desing, Broderie, Stickers, Printing On Jersey Product Marketing And Selling Items Production Of Books For Educational Institutions. Radio And Tv Renting Rooms Per Night, As Well As Apartments. Restaurant Restaurant Casual Dining Restaurant, Informal Cuisine. Sale And Repair Sales Of Lottery School Rehabilitation In The South East Seafood Wholesaling Selling Alcoholic Beverages Selling Auto And Motorbike Parts Selling Car Oil Selling Chocolate Products Selling Clothes Selling Construction Materials Selling Cosmetics, Food Etc. Selling Food, Drinks And More .. Selling Foods, Beverages, Clothing (Men/Women/Children), And Cosmetics. Selling Footwear And Clothing Selling Hair And Nails Products And Cosmetics Selling Handbags And Purses. Selling Office Material Selling Plants Selling Wine, Didactic Materials, Cosmetics Service Delivery And Catering Skin Care Sodas And Alcoholic Beverages Sports Equipment For Children Take Out And Home Delivery Restaurant The Company Now Sells Security Equipment, Uniforms And Also Now Offers Private Security Services. When An Expat Arrives To Haiti, The Company Offers Private Security Services For Their Entire Stay. The Restaurant, Haitian Food Transport Service Turkey, Chicken And Pork Meat Wholesale And Distribution Wholesale And Retail Wholesale Of Alcoholic And Non Alcoholic Drinks, Sauce And Condiment Wholesale Plastic And Glass For Doors And Windows Main Product/Service: Percent of Total Annual Sales Main Product/Service: Percent of Total Annual Sales Main Product/Service: Percent of Total Annual Sales Main Product/Service: Percent of Total Annual Sales Main Product/Service: Percent of Total Annual Sales D.1a3 What percentage of total sales does the main product represent? 149 -9 Don't know (spontaneous) 10 30 40 50 60 64 65 70 75 80 85 90 95 100 In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? D.2 In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales? 149 -9 Don't know (spontaneous) 40 70 500000 600000 800000 1000000 1840000 2000000 2375000 2400000 3500000 7953723 8500000 30000000 62000000 70000000 82280000 90000000 Please Also Write Out The Number Please Also Write Out The Number Please Also Write Out The Number Please Also Write Out The Number Please Also Write Out The Number D.2x In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales for all products and services? 21 Eight Hundred Thousand Eight Million Five Hundred Thousand Eighty Two Million Two Hundred Eighty Thousand Five Hundred Thousand Five Hundred Thousands Forty Ninety Million One Million One Million Eight Hundred Forty Thousand Seven Million, Nine Hundred Fifty-Three Thousand, Seven Hundred Twenty-Three Seventy Seventy Million Six Hundred Thousand Sixty Two Million Thirty Million Three Million Five Hundred Thousand Two Million Three Hundred Seventy-Five Thousand Two Million, Four Hundred Thousand Two Millions What Were The Establishment Sales 3 Years Ago What Were The Establishment Sales 3 Years Ago What Were The Establishment Sales 3 Years Ago What Were The Establishment Sales 3 Years Ago What Were The Establishment Sales 3 Years Ago N.3 In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 149 -9 Don't know (spontaneous) -7 Not in business three years ago 60000 80000 100000 975000 1000000 3000000 4550000 10000000 20000000 30000000 50000000 81000000 % of Sales: National Sales % of Sales: National Sales % of Sales: National Sales % of Sales: National Sales % of Sales: National Sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE D.3 In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: - A. National sales IF 100, GO TO QUESTION D.10 149 -9 Don't know (spontaneous) 5 10 20 30 40 50 60 65 70 75 80 85 90 100 % O Sales: Indirect Exports % O Sales: Indirect Exports % O Sales: Indirect Exports % O Sales: Indirect Exports % O Sales: Indirect Exports 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE D.3 In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: -B. Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 149 -9 Don't know (spontaneous) 5 10 20 30 40 50 60 70 80 90 100 % of Sales: Direct Exports % of Sales: Direct Exports % of Sales: Direct Exports % of Sales: Direct Exports % of Sales: Direct Exports 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: -C. Direct exports IF 0, GO TO QUESTION D.8 149 -9 Don't know (spontaneous) 5 10 20 25 30 50 60 95 100 In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? D.4 In fiscal year [insert last complete fiscal year],when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? If answer 'Does not apply' go to D.6 18 131 -9 Don't know (spontaneous) -7 Does not apply 1 One year or less 3 28 Sysmiss In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? D.5a In reference to when this establishment exported goods directly, in clearning these goods through customs was an informal gift or payment expected or requested? 17 132 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss In What Year Did This Establishment First Export Directly or Indirectly? In What Year Did This Establishment First Export Directly or Indirectly? In What Year Did This Establishment First Export Directly or Indirectly? In What Year Did This Establishment First Export Directly or Indirectly? In What Year Did This Establishment First Export Directly or Indirectly? D.8 In which year did this establishment first export directly or indirectly? 62 87 -9 Don't know (spontaneous) 1965 1970 1978 1990 1994 2000 2001 2002 2005 2006 2007 2008 2009 2015 2016 2017 2018 2019 Sysmiss In Last FY, % of Value of Products Lost In Transit Due To Theft In Last FY, % of Value of Products Lost In Transit Due To Theft In Last FY, % of Value of Products Lost In Transit Due To Theft In Last FY, % of Value of Products Lost In Transit Due To Theft In Last FY, % of Value of Products Lost In Transit Due To Theft D.10 In fiscal year [insert last complete fiscal year], what percentage of the value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 149 -9 Don't know (spontaneous) -7 No internal shipments made (does not apply) No losses 1 5 10 20 25 60 70 In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? D.11 In fiscal year [insert last complete fiscal year], what percentage of value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 112 37 -9 Don't know (spontaneous) -7 No internal shipments made (does not apply) No losses 1 3 5 10 30 35 40 80 Sysmiss In Last FY Payments Received by Credit/Debit Card for Goods or Services? In Last FY Payments Received by Credit/Debit Card for Goods or Services? In Last FY Payments Received by Credit/Debit Card for Goods or Services? In Last FY Payments Received by Credit/Debit Card for Goods or Services? In Last FY Payments Received by Credit/Debit Card for Goods or Services? HTD1. During the fiscal year 2018, did this establishment receive payments via credit or debit card in the sale of its products or services? If answer is No go to HTD3. If answer is Don't Know go to D12. 112 37 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss In Last FY,% of Sales Paid with Credit/Debit Card? In Last FY,% of Sales Paid with Credit/Debit Card? In Last FY,% of Sales Paid with Credit/Debit Card? In Last FY,% of Sales Paid with Credit/Debit Card? In Last FY,% of Sales Paid with Credit/Debit Card? HTD2. During the last complete fiscal year, what percentage of this establishment's annual sales of goods or services were paid for with credit cards or debit card? Go to D12 49 100 -9 Don't know (spontaneous) 1 2 5 6 8 10 20 25 30 35 40 50 65 70 80 Sysmiss Main Reason Payment Not Received For Goods/Services by Credit/Debit Card? Main Reason Payment Not Received For Goods/Services by Credit/Debit Card? Main Reason Payment Not Received For Goods/Services by Credit/Debit Card? Main Reason Payment Not Received For Goods/Services by Credit/Debit Card? Main Reason Payment Not Received For Goods/Services by Credit/Debit Card? Show card 5 HTD3. What is the main reason for which this establihsment did not receive payments for the sale of goods or services via credit or debit card? 60 89 -9 Don't know (spontaneous) 1 The costs are too high 2 The majority of establishment's sales are too low for credit/debit card to be used 3 Credit/debit cards not easy to use 4 The customers don't have credit/debit cards 5 The customers don't trust credit/debit cards 6 Other Sysmiss % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year SHOW CARD D.12 In fiscal year [insert last complete fiscal year], as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: - A. Material inputs or supplies of domestic origin 149 -9 Don't know (spontaneous) 1 3 5 10 15 20 25 30 40 50 60 65 70 75 80 90 95 97 99 100 % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year SHOW CARD D.12 In fiscal year [insert last complete fiscal year], as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: - B. Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D16 149 -9 Don't know (spontaneous) 1 3 5 10 20 25 30 35 40 50 60 70 75 80 85 90 95 97 99 100 Were Any of These Material Inputs And Supplies Imported Directly? Were Any of These Material Inputs And Supplies Imported Directly? Were Any of These Material Inputs And Supplies Imported Directly? Were Any of These Material Inputs And Supplies Imported Directly? Were Any of These Material Inputs And Supplies Imported Directly? D.13 Were any of the material inputs or supplies purchased in fiscal year [insert last complete fiscal year], imported directly? If answer is No or Don't Know then GO TO QUESTION D30 130 19 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year D.14 In fiscal year [insert last complete fiscal year], when this establishment imported material inputs or supplies (from outside the EU for European Union members), how many days did it take on average from the time goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 107 42 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 One day or less 2 3 5 7 10 12 14 15 18 20 21 22 30 60 90 Sysmiss In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? D.15a In reference to when this establishment imported material inputs or supplies, in claiming these goods from customs was an informal gift or payment expected or requested? 37 112 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss In Last FY, Electronic Media Used to Purchase Equipment etc. Over the Internet? In Last FY, Electronic Media Used to Purchase Equipment etc. Over the Internet? In Last FY, Electronic Media Used to Purchase Equipment etc. Over the Internet? In Last FY, Electronic Media Used to Purchase Equipment etc. Over the Internet? In Last FY, Electronic Media Used to Purchase Equipment etc. Over the Internet? HTD4. During the last complete fiscal year, did this establishment use electronic media for the purchase of equipment, raw materials or supplies over the Internet (e-commerce)? If answer is Yes or Don't Know go to HTD6 149 -9 Don't know (spontaneous) 1 Yes 2 No Main Reason Electronic Media Not Used for Internet Purchase Main Reason Electronic Media Not Used for Internet Purchase Main Reason Electronic Media Not Used for Internet Purchase Main Reason Electronic Media Not Used for Internet Purchase Main Reason Electronic Media Not Used for Internet Purchase Show card 7 HTD5. What was the main reason that this establishment did not use electronic media for the purchase of equipment, raw materials or supplies over the Internet? 86 63 -9 Don't know (spontaneous) 1 Limited knowledge of e-commerce 2 Lack of or unreliable internet connection 3 The costs are too high 4 Suppliers do not offer online sales 5 No need to make purchase online 6 Other Sysmiss In Last FY,% Credit/Debit Card Used to Purchase Equipment, etc.? In Last FY,% Credit/Debit Card Used to Purchase Equipment, etc.? In Last FY,% Credit/Debit Card Used to Purchase Equipment, etc.? In Last FY,% Credit/Debit Card Used to Purchase Equipment, etc.? In Last FY,% Credit/Debit Card Used to Purchase Equipment, etc.? HTD6. During the last complete fiscal year, did this establishment use a credit card or debit card to purchase equipment, raw materials or supplies? If answer is Yes or Don't Know go to HTD8 149 -9 Don't know (spontaneous) 1 Yes 2 No Main Reason Credit/Debit Card Not Use to Purchase Equipment, etc. ? Main Reason Credit/Debit Card Not Use to Purchase Equipment, etc. ? Main Reason Credit/Debit Card Not Use to Purchase Equipment, etc. ? Main Reason Credit/Debit Card Not Use to Purchase Equipment, etc. ? Main Reason Credit/Debit Card Not Use to Purchase Equipment, etc. ? Show card 8 HTD7. What was the main reasons that this establishment did not use a credit or debit card for the purchase of equipment, raw materials or supplies? 76 73 -9 Don't know (spontaneous) 1 The costs are too high 2 Most payments from establishment are too low for credit/debit card to be used 3 Not easy to use 4 Suppliers do not accept have credit/debit cards 5 The firm does not have credit/debit cards 6 Other Sysmiss In Last FY,% Credit/Debit Card Used to Pay Utilities? In Last FY,% Credit/Debit Card Used to Pay Utilities? In Last FY,% Credit/Debit Card Used to Pay Utilities? In Last FY,% Credit/Debit Card Used to Pay Utilities? In Last FY,% Credit/Debit Card Used to Pay Utilities? HTD8. During the last complete fiscal year, did this establishment use a credit card or debit card to pay for its utilities (water, electricity, telephone, etc.)? If answer is Yes or Don't Know go to D30 149 -9 Don't know (spontaneous) 1 Yes 2 No Main Reason Credit/Debit Card Not Use to Pay Utilities? Main Reason Credit/Debit Card Not Use to Pay Utilities? Main Reason Credit/Debit Card Not Use to Pay Utilities? Main Reason Credit/Debit Card Not Use to Pay Utilities? Main Reason Credit/Debit Card Not Use to Pay Utilities? Show card 8 HTD9. What is the main reason this establishment did not use a credit card or debit card to pay for utilities? 127 22 -9 Don't know (spontaneous) 1 The costs are too high 2 Most payments from establishment are too low for credit/debit card to be used 3 Not easy to use 4 Suppliers do not accept have credit/debit cards 5 The firm does not have credit/debit cards 6 Other Sysmiss How Much of An Obstacle: Transport? How Much of An Obstacle: Transport? How Much of An Obstacle: Transport? How Much of An Obstacle: Transport? How Much of An Obstacle: Transport? SHOW CARD 8 D.30a Usin the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - A. Transport 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Customs And Trade Regulations? How Much of An Obstacle: Customs And Trade Regulations? How Much of An Obstacle: Customs And Trade Regulations? How Much of An Obstacle: Customs And Trade Regulations? How Much of An Obstacle: Customs And Trade Regulations? SHOW CARD D.30a Usin the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - B. Customs and trade regulations 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle What Happened When Problem In The Production Process/Services Provision Arose? What Happened When Problem In The Production Process/Services Provision Arose? What Happened When Problem In The Production Process/Services Provision Arose? What Happened When Problem In The Production Process/Services Provision Arose? What Happened When Problem In The Production Process/Services Provision Arose? And now I would like to ask you about management practices in this establishment. Show card 10 R1. Over fiscal year 2018, what best describes what happened at this establishment when a problem in the production process arose? 149 -9 Don't know (spontaneous) -7 DOES NOT APPLY (SPONTANEOUS) 1 We fixed it but did not take further action 2 We fixed it and took action to make sure it did not happen again 3 We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance 4 No action was taken Did This Establishment Monitor Any Production/Service Performance Indicators? Did This Establishment Monitor Any Production/Service Performance Indicators? Did This Establishment Monitor Any Production/Service Performance Indicators? Did This Establishment Monitor Any Production/Service Performance Indicators? Did This Establishment Monitor Any Production/Service Performance Indicators? R2. Over fiscal year 2018, did this establishment monitor any performance indicators? If answer is No or Don't Know go to R4 149 -9 Don't know (spontaneous) 1 Yes 2 No How Many Production/Service Provision Performance Indicators Were Monitored? How Many Production/Service Provision Performance Indicators Were Monitored? How Many Production/Service Provision Performance Indicators Were Monitored? How Many Production/Service Provision Performance Indicators Were Monitored? How Many Production/Service Provision Performance Indicators Were Monitored? R3. Over fiscal year 2018, how many performance indicators were monitored at this establishment? 71 78 -9 Don't know (spontaneous) 1 1-2 production performance indicators 2 3-9 production performance indicators 3 10 or more production performance indicators Sysmiss Did This Establishment Have Production/Service Provision Targets? Did This Establishment Have Production/Service Provision Targets? Did This Establishment Have Production/Service Provision Targets? Did This Establishment Have Production/Service Provision Targets? Did This Establishment Have Production/Service Provision Targets? R4. Over fiscal year 2018, did this establishment have production targets? Examples of production targets are: production volume, quality, efficiency, waste, or on-time delivery. If answer is No or Don't Know go to R8 149 -9 Don't know (spontaneous) 1 Yes 2 No What Best Describes The Time Frame of Production/Service Provision Targets? What Best Describes The Time Frame of Production/Service Provision Targets? What Best Describes The Time Frame of Production/Service Provision Targets? What Best Describes The Time Frame of Production/Service Provision Targets? What Best Describes The Time Frame of Production/Service Provision Targets? Show card 11 R5. Over fiscal year 2018, what best describes the time frame of production targets at this establishment? 95 54 -9 Don't know (spontaneous) 1 Main focus was on short-term (less than one year) production targets 2 Main focus was on long-term (one year or more) production targets 3 Combination of short term and long term production targets Sysmiss How Easy To Achieve Its Production/Service Provision Targets? How Easy To Achieve Its Production/Service Provision Targets? How Easy To Achieve Its Production/Service Provision Targets? How Easy To Achieve Its Production/Service Provision Targets? How Easy To Achieve Its Production/Service Provision Targets? Show card 12 R6. Over fiscal year 2018, how easy or difficult was it for this establishment to achieve its production targets overall? 95 54 -9 Don't know (spontaneous) 1 Possible to achieve without much effort 2 Possible to achieve with some effort 3 Possible to achieve with normal amount of effort 4 Possible to achieve with more than normal effort 5 Only possible to achieve with extraordinary effort 6 Targets were not achieved Sysmiss Who Was Aware of The Production/Service Provision Targets At This Establishment? Who Was Aware of The Production/Service Provision Targets At This Establishment? Who Was Aware of The Production/Service Provision Targets At This Establishment? Who Was Aware of The Production/Service Provision Targets At This Establishment? Who Was Aware of The Production/Service Provision Targets At This Establishment? Show card 13 R7. Over fiscal year 2018, who was aware of the production targets at this establishment? 95 54 -9 Don't know (spontaneous) 1 Only senior managers 2 Most managers and some production workers 3 Most managers and most production workers 4 All managers and most production workers Sysmiss Was There Performance Bonuses Based On Production/Service Provision Targets? Was There Performance Bonuses Based On Production/Service Provision Targets? Was There Performance Bonuses Based On Production/Service Provision Targets? Was There Performance Bonuses Based On Production/Service Provision Targets? Was There Performance Bonuses Based On Production/Service Provision Targets? R8. Over fiscal year 2018, did this establishment have performance bonuses for managers? If answer is No or Don't Know go to R10 149 -9 Don't know (spontaneous) 1 Yes 2 No What Were Managers' Performance Bonuses Usually Based On? What Were Managers' Performance Bonuses Usually Based On? What Were Managers' Performance Bonuses Usually Based On? What Were Managers' Performance Bonuses Usually Based On? What Were Managers' Performance Bonuses Usually Based On? R9. Over fiscal year 2018, what were managers' performance bonuses mostly based on? 42 107 -9 Don't know (spontaneous) 1 Their own performance 2 Their team's or shift performance 3 The establishment’s performance 4 The firm’s performance Sysmiss What Was The Primary Way Non-Managers Were Promoted? What Was The Primary Way Non-Managers Were Promoted? What Was The Primary Way Non-Managers Were Promoted? What Was The Primary Way Non-Managers Were Promoted? What Was The Primary Way Non-Managers Were Promoted? Show card 14 R10. Over fiscal year 2018, what was the primary way non-managers were promoted at this establishment? 149 -9 Don't know (spontaneous) -7 Does not apply 1 Promotions were based solely on performance and ability 2 Promotions were based partly on performance and ability, and partly on other factors (for example, tenure or family connections) 3 Promotions were based mainly on factors other than performance and ability (for example, tenure or family connections) 4 Non-managers are normally not promoted When Was An Under-Performing Non-Manager Reassigned or Dismissed? When Was An Under-Performing Non-Manager Reassigned or Dismissed? When Was An Under-Performing Non-Manager Reassigned or Dismissed? When Was An Under-Performing Non-Manager Reassigned or Dismissed? When Was An Under-Performing Non-Manager Reassigned or Dismissed? Show card 15 R11. Over fiscal year 2018, when was an under-performing non-manager reassigned or dismissed? 149 -9 Don't know (spontaneous) -7 DOES NOT APPLY (SPONTANEOUS) 1 Within 6 months of identifying non-manager under-performance 2 After 6 months of identifying non-manager under-performance 3 Rarely or never In Last FY, Main Market For Establishment'S Main Product In Last FY, Main Market For Establishment'S Main Product In Last FY, Main Market For Establishment'S Main Product In Last FY, Main Market For Establishment'S Main Product In Last FY, Main Market For Establishment'S Main Product Show card 15 E.1 In fiscal year [insert last complete fiscal year], which of the following was the main market in which this establishment sold its main product? 9 140 -9 Don't know (spontaneous) 1 Local – main product sold mostly in same municipality where establishment is located 2 National – main product sold mostly across the country where establishment is located 3 International Sysmiss Competitors For The Main Product/Service In The Main Market Competitors For The Main Product/Service In The Main Market Competitors For The Main Product/Service In The Main Market Competitors For The Main Product/Service In The Main Market Competitors For The Main Product/Service In The Main Market E.2 In fiscal year [insert last complete fiscal year], for the main market in which this establishment sold its main product or service, how many competitors did this establishment?s main product or service face? 8 141 -9 Don't know (spontaneous) -4 Too many to count 2 3 5 Sysmiss Do You Use Technology Licensed From A Foreign-Owned Company? Do You Use Technology Licensed From A Foreign-Owned Company? Do You Use Technology Licensed From A Foreign-Owned Company? Do You Use Technology Licensed From A Foreign-Owned Company? Do You Use Technology Licensed From A Foreign-Owned Company? E.6 Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? 9 140 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Does This Establishment Compete Against Unregistered or Informal Firms? Does This Establishment Compete Against Unregistered or Informal Firms? Does This Establishment Compete Against Unregistered or Informal Firms? Does This Establishment Compete Against Unregistered or Informal Firms? Does This Establishment Compete Against Unregistered or Informal Firms? E.11 Does this establishment compete against unregistered or informal firms? 149 -9 Don't know (spontaneous) 1 Yes 2 No How Much of An Obstacle: Practices of Competitors In Informal Sector? How Much of An Obstacle: Practices of Competitors In Informal Sector? How Much of An Obstacle: Practices of Competitors In Informal Sector? How Much of An Obstacle: Practices of Competitors In Informal Sector? How Much of An Obstacle: Practices of Competitors In Informal Sector? Show card 16 E.30 Using the response options on the card; To what degree are practices of competitors in the informal sector an obstacle to the current operations of this establishment? 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle New Products/Services Introduced Over Last 3 Yrs New Products/Services Introduced Over Last 3 Yrs New Products/Services Introduced Over Last 3 Yrs New Products/Services Introduced Over Last 3 Yrs New Products/Services Introduced Over Last 3 Yrs And now we switch to a new topic. In this section "new" means new to the firm but not necessarily new to the market or other firms, and it could have been originally developed by other firms. H.1 During the last three years, has this establishment introduced new or significantly improved products or services? If answer No or Don't Know go to H.5. 149 -9 Don't know (spontaneous) 1 Yes 2 No New Products/Services Also New For Thr Establishment'S Main Market New Products/Services Also New For Thr Establishment'S Main Market New Products/Services Also New For Thr Establishment'S Main Market New Products/Services Also New For Thr Establishment'S Main Market New Products/Services Also New For Thr Establishment'S Main Market H.2 Were any of the new or significantly improved products or services of this establishment new to one of this establishment's markets? 72 77 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Describe In Detail The Main New or Significantly Improved Product or Service Describe In Detail The Main New or Significantly Improved Product or Service Describe In Detail The Main New or Significantly Improved Product or Service Describe In Detail The Main New or Significantly Improved Product or Service Describe In Detail The Main New or Significantly Improved Product or Service H.3X Please describe in detail the main new or improved product or service that this establishment introduced during the last three years. THe main new or improved product or service is the one that represented the largest proportion of this establishment's sales in value (not volume) during the last three years. 72 -Installation Of Surveillance Cameras -Purchase Of A New Ambulance. -Purchase Of A New Generator. -Purchase Of New Ambulances, -Purchase Of New Medical Devices -Improved Pharmacy. A New Menu That Focuses Stricly On Diet Food, Diet Drinks And Juices To Attract A Clientele That Is Looking To Lose Weight And Stay Healthy While Dining Out. A Scanner And Two Printers A/C In Hotel Rooms Ac In Buses Accessories For Chinese Modern Bathroom Accomodation, Comfortable Rooms, Purchase Of New Beds, Room Decor. Allows Customers To Transfer Or Receive Money On Their Phone. An Application To View The Menu, And Order Online Better Internet Service, New Beds Burger Casino Games Casual Dining Restaurant, International Food Delivery Of Dishes Diet Products (E.G. Water, Juices, Dishes) Digitization, Online Booking And Credit Card Payment Higher Print Quality Hotel Improvement In Logo Design And Clothing Improvement Of Desserts And Sweets Improvement Of Menu With Typical Local Recipes Improvement Of The Manufacturing Process To Better Respond To Customer Needs. Improvement Of The Manufacturing Process To Better Respond To Customer Needs. They Now Use A New Venil In The Fabrication Of Chairs, Beds And More. That Has Been Done To Ensure Customer Satisfaction And Increase The Durability Of The Furniture. Installation Of Banners Stretched Onto Walls, Wrapping Cars And Cardboard Display Introduction Of Booking Through Whatsapp, Themed Nights Such As Bbq Night. Invisible Printing And Secure Tools To Protect Documents Laboratory Test New To Haiti Lower Loan Rates For Retailers (Less Than 3%) Making Books For New Secondary Institutions Making Cap For Children And Adults Materials My Cash Service New Dress Trends New Opening Hours Follwing Customer Feedback New space with additional services pharmaceutical services offered. Now Offering A Bar And Daily Specials (E.G. Wings On Wednesday, Dj On Thursday) Now Offering Solar Energy Offers Dishes Like Picapollo, Burger Etc ... Painting Parking Now Offered Pharmacy That Sells Products For Any Age, But Mostly Baby And Children'S Products. Prior, The Company Was Simply A Security Company And Did Not Sell Clothes Nor Did They Offer Private Security Detail. Processing Transfers In Time, In Less Than 72 Hours. Products Or Services New Or Improved Are: Wigs, Front Lace, Cosmetics, Skincare Products, And Products For Girl 11 To 18 Years Also. Restaurant, Snacks And International Food Selling Nopraline, Beverages, Chocolate Bars Selling Parts For Cars, Motorcycles And For Trucks Silkscreening And Printing On Jerseys And Shirts Spicy Sauces (Coconut, Mango, Orange) Swimming Lessons And Music Lessons Swimming Lessons For Children And Adults Tanning Bed Tasty Dishes And Home Delivery The Company Now Prints Billboards As Well As Printing On Coroplace. The Construction Of A Casino The Main Innovation For Adversing Was The Use Of A Digital System To Deliver Its Services And Products. Customers Can Place An Order Online And Choose The Appointment That Best Suits Them, The Service Will Be Provide In Accordance. The Market Now Offers Transfer Services To Send Money Or Receive Via Unitransfer As Well The Market Now Offers Home Delivery For Its Clientele The Opening Hours To 12 Pm The Radio Station Has Introduced Live Broadcast Via Social Media Youtube As Well As A Podcast. The Shows Can Now Be Listened To Online By Anyone, Anywhere In The World. The Restaurant Now Has A Phyiscal Address, Has Been Able To Increase The Number Of Employees To Do Moving To An Actual Restaurant Space. This Has Allowed The Restaurant To Also Increase Its Menu Offering. The Sale Of Clothing And Cosmetics. And Karaoke Sessions. The Service Mon Cash Offered By Digicel The Store Introduced A New Loyalty Program To Increase Their Customer Base. When A Client Purchases Sport Apparel, The Client Is Gifted With A Football From A European Football Team Of Their Choice. They Added Infractructure That Now Allows Customers To Consume Their Meals On Site. They Have Found A More Efficient Way To Install New Materials Purchased. The Installation Of These Materials Is Carried Out Thanks To Suitable Machines And Thanks To The Workforce Of The Company. It Is Therefore The Workers Who Operate The Mach Unique Monitoring Service And Digital Media Watch Using Jute To Make Bags We Opened A Store Of Local Products We'Ve Used Jute For Bags And Purses, And Used Beading To Embellish Our Products When The Business First Started, It Was A Formal Business But Run Out Of The Fouender'S Home. Service Offering Was Limited As The Founder Did Not Feel Comfortable With Having Too Much Customer Traffic In His Home Because Of Political Unstabilit When The Salon First Opened, It'S Offering Was Stricly For Women And Was Similar To What Other Salons In The Area Offered Such A Basic Nail/ Feet Care, Hair And More. Wanting To Differentiate, They Added A Barber Shop For Men Inside The Salon A Describe How The Main New/Significantly Improved Product or Service Is Different Describe How The Main New/Significantly Improved Product or Service Is Different Describe How The Main New/Significantly Improved Product or Service Is Different Describe How The Main New/Significantly Improved Product or Service Is Different Describe How The Main New/Significantly Improved Product or Service Is Different H.4X Please describe in detail how the main new or improved product or service is different than the most similar product or service, if any, previousl produced by this establishment. 72 Ac In Hotel Rooms Ac In The Buses Before One Had To Come To The Office Or To Call The Office. It Was Also Only Possible To Pay Cash. Before That Would Not Happen. Before The Workers Used To Carry Materials Themselves, Now With These Machines Work Has Improved And Installation Is Taking Less Time Than Before. Before, Analog Before, Everything Was On The Radio, There Was No Digital Access To The Programming For Audiences Outside Of Haiti Or That Had Not Listened To The Show Live. Before, It Did Not Exist. Before, No Parking, So More Customers Now Before, Only Banners, Flyers And Stickers Before, The Company Only Printed Documents And With The Added Printing Of Billboards And Coroplace, It Has Helped Diversify. Before, This Application Did Not Exist. Before: Closed On Weekends And After 8Pm Better Logos And Improved Embroidery Casino Games Comfort Wasn'T The Same Level, Now More Comfortable. Customers Are Very Satisfied Customers Have The Ability To Receive And Make Money Transfers Via Their Phones. Delivery. Diet Water And Dishes Drugs For Children 0 To 10 Years Entirely New Haute Couture Improvement In The Manufacture Of Furniture To Better Respond To Customer Requirements, New Products Are Used Such As Varnishes, And Other So We Can Provide End Quality Service To The Size Of The Taste Of The Customer. Improvement Of Menu, Offering Typical Dishes Injection Systems Less Mistakes And Time Efficiencies Limited Print Quality Loan Rates Were 7% Before 2019 Many Burger Orders Materials Used Previously Not As Good As Now Moncash Service That Allows Customers To Transfer Or Receive Money On Their Phone More Equipmment, Faster Work New Menus, Seasonal Menus New Seasonal Menu No Accessories In The Bathroom Before No Bar Before Picapollo Previously, The Establishment Was A Takeaway Counter Restaurant, Now, The Establishment Can Welcome Customers With Their New Dining Area Which Ultimately Increases Food And Beverage Sales. Prior To This Expansion, The Company Could Not Offer This Multitude Of Tests And Services To Customers. In Addition, the company now Also Offers Customers The Option Of Receiving Test Results Online, An Option That Was Not Available Before. Prior To This New Program, There Was No Existing Loyalty Program For The Store. This New Initiative Was Put In Place To Increase The Store'S Visbility And Increase Sales. Prior, The Home Set-Up Limited Customer Traffic To Only Customers The Founder Knew Or Referred. Now, An Actual Brick And Mortar Store Front Has Increased The Potential Customer Base And Services. Prior, The Restaurant Was A Food Truck Not A Physical Address. This Has Helped Increased Customer Demand (More Tables, More Menu Options) Which Differs From The Original Food Truck Offerings. Prior, They Did Not Use Any Of These Finishing For The Fabrication Of Their Furniture. This Has Been Done To Improve Custome Satisfaction. This Venil Was Not Use Prior. Product Allows Fast Information Distribution Especially In The Electoral Times, Also, It Is Used To Protect Us From The Sun. Refusal Safety Clothing And Safety Products Service And Sale Of Computer Equipment Swimming Lessons The Addition Of Service Dedicated To Men Specifically As Well As Skin Services That Were Not Offered Prior. Diversifying The Offer Has Been Essential To Differentiate The Salon From Other Salons In The Area. The Home Delivery Service Was Not Offered Before, It Makes It More Accessible For The Clients Especially During Difficult Times When The Clients Can Not Leave Their Home. As For The Transfer Services, No One In The Area Was Offering It And It M The Menu Is An Additional Option From The Main Menu And Offers More Options For Those Looking For Healthy Foods While Dining Out. There Was No Such Products Before These Books Are Intended For Students Of New Secondary. These New Products Really Look Rustic And Carribean Unlike Previous Products Transfers Processed In Time, In Less Than 72 Hours. Used To Be Just A Hotel Service. When The Business First Started, The Company Focused Stricly On Producing Stickers. In The Last 3 Years, The Company Has Expanded It'S Offering To Include Printing Of Large Size Banners For Companies Wishing To Display Their Services As Well As Wig, Frontal Lace And Closure During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process H.5 During the last three years, has this establishment introduced new or significantly improved processes? These include: methods of manufacturing products or oferring services; logistics, delivery, or distribution methods for inputs, products, or services; or supporting activities for processes? If answer No or Don't Know go to BMh.1 149 -9 Don't know (spontaneous) 1 Yes 2 No Describe Main New/Significantly Improved Process This Establishment Introduced Describe Main New/Significantly Improved Process This Establishment Introduced Describe Main New/Significantly Improved Process This Establishment Introduced Describe Main New/Significantly Improved Process This Establishment Introduced Describe Main New/Significantly Improved Process This Establishment Introduced H.6X Please describe in detail the main new or improved process that this establishment introduced during the last three years. The main innovative process is the innovative process that had the largest impact on the operations of the establishment during the last three years. 35 Ac In Our Buses Ac In The Rooms Bought Machines For All Types Of Printing Buying Much More Material Customer Service To Improve Customer Experience Customers Can Place Their Order By Phone And The Products Are Quickly Delivered At The Address. Delivery Is Provided By The Company Home Delivery Improved Logos And Embroidery Improvement Of Menu, Offering Typical Haitian Dishes Ingredient Choices And Better Conservation Of Ingredients Machines Are Available For Employees To Work Faster New Drinks. New Position To Be More Efficient. Now Customers Can Pay With Their Phone Now Distributes Its Bread Nationally. A Distribution Flow Now Allows The Bakery To Deliver Its Products (Incl. Bred) Nationally. Now Offering Home Delivery Offering Home Delivery Podcast, Live Pos System, New Beverage .. Printing On Ceramic, Rollup Banners. Prior The Application, Everything Was Different Processing Transfers In Time, In Less Than 72 Hours. Refusal Settlement Via The Network Of System Database. Spatial Planning The Company Introduced A Home Delivery Service The Company Provides Books And Payment Can Be Made In Several Installments The Company Shares The Cost Of Transportation The Modernization Of Structures, And Improved Staff Training And Security System The Use Of New Ingredients The Wholesale Goods And Mon Cash Service By Digicel. There Is A Good Supervisor Here To Guide Production. Use Of Higher Quality Leather, Durable Manufacturing Processes And Better Waterproofing Women' Store And Accessories How The Main New/Significantly Improved Process Is Different How The Main New/Significantly Improved Process Is Different How The Main New/Significantly Improved Process Is Different How The Main New/Significantly Improved Process Is Different How The Main New/Significantly Improved Process Is Different H.7X Please describe in detail how the main new or improved process is different than the most similar process that is or was used by this establishment. 34 A Company That Helped Them To Improve Customer Service. A Process That Helps Customer Make Mobile Payments, When They Consume They Can Pay For The Service Via Their Mobile. A/C In Our Buses A/C In Rooms Before The Main Manager Was The Supervisor. Because Of A Lack Of Time, The Production Quality Was Average. With This New Supervisor Who Only Focuses On This Aspect, The Quality Is Higher. Before, The Company Did Not Make Its Own Distribution, It Used Other Direct Sellers To Do So. By Centralizing This Process, The Company Is In Control Of Its Distribution And Was Able To Grow Nationally. Completely New Customers More Satisfied Delivery Of Home-Made Meals To Order, We Did Not Offer This Service During The Previous Years. Delivery Service. Did Not Have These Machines Before Digitization And Faster Online Service Digitization And More Efficient Employees Entirely New Everything Was Outdated Faster Delivery Of Transfers, In Less Than 72 Hours. Ids Started As A Micro Business With A Tracer And A Machine To Produce Stickers With Only Five Employees Working For The Company And Today We Have 35 Employees With A Strong Production Department Of Production, We Have Improved Our Services By Improved Logos And Embroidery Improved Now Improvement Of Menu, Offering Two Typical Haitian Dishes Ingredients Are The Same But We Need More Fermentation Days Low Production Of Posters More Modern, Introduction Of Training Programs. People Are Happier, Improved Customer Service Much More Efficient New Dishes And Natural Juices Such As Diet Juice Previously Customers Were Going Home To Eat, Now Le Poulet D'Or Has A Very Attractive Space For Customers To Eat There Products For Men, Women And Children Refusal Selling All Kinds Of Meat Such As: Turkey, Chicken, Wings Etc ... Special Teas Fun From Usa To Show The How To Serve And Teach Better Customer Service The Company Has Introduced A Home Delivery Service The Company Shares The Cost Of Transportation, Which Is New These Are The Same Ingredients But We Combine Them Differently This Allows The Establishment To Source More Goods And Improve Customer Service, And Mon Cash Service Allows Customers And To Transfer And Receive Money. During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? If either BMH2 and BMH3 is yes or don't know, read the following to the respondent before proceeding: Now, we return to the last complete fiscal year, that is fiscal year [Insert last complete fiscal year]. H.8 During last fiscal year, did this establishment spend on research and development activities, either in-house or contracted with other companies, excluding market research surveys? If answer No or Don't Know go to F.1 149 -9 Don't know (spontaneous) 1 Yes 2 No How Much Spent On R&D, Either In-House or External? How Much Spent On R&D, Either In-House or External? How Much Spent On R&D, Either In-House or External? How Much Spent On R&D, Either In-House or External? How Much Spent On R&D, Either In-House or External? H.9 During last fiscal year, how much did this establishment spend on research and development activities, either in-house or contracted with other companies? 16 133 -9 Don't know (spontaneous) None (spontaneous) 10000 100000 150000 300000 Sysmiss In Last FY, What Was The Capacity Utilization (%) of This Establishment? In Last FY, What Was The Capacity Utilization (%) of This Establishment? In Last FY, What Was The Capacity Utilization (%) of This Establishment? In Last FY, What Was The Capacity Utilization (%) of This Establishment? In Last FY, What Was The Capacity Utilization (%) of This Establishment? F.1 In fiscal year [insert last complete fiscal year], what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 9 140 -9 Don't know (spontaneous) 40 90 100 Sysmiss Number of Hours Per Week Operated By The Establishment In Last Fiscal Year Number of Hours Per Week Operated By The Establishment In Last Fiscal Year Number of Hours Per Week Operated By The Establishment In Last Fiscal Year Number of Hours Per Week Operated By The Establishment In Last Fiscal Year Number of Hours Per Week Operated By The Establishment In Last Fiscal Year F.2 In fiscal year [insert last complete fiscal year], how many hours per week did this establishment normally operate? 9 140 -9 Don't know (spontaneous) 35 40 44 45 60 84 142 148 Sysmiss Percentage of The Building Occupied: Owned By This Establishment Percentage of The Building Occupied: Owned By This Establishment Percentage of The Building Occupied: Owned By This Establishment Percentage of The Building Occupied: Owned By This Establishment Percentage of The Building Occupied: Owned By This Establishment SHOW CARD G.6 Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? - A. Owned by this establishment 149 -9 Don't know (spontaneous) 10 20 25 30 40 50 60 70 75 90 100 Percentage of The Land Occupied: Owned By This Establishment Percentage of The Land Occupied: Owned By This Establishment Percentage of The Land Occupied: Owned By This Establishment Percentage of The Land Occupied: Owned By This Establishment Percentage of The Land Occupied: Owned By This Establishment G.1 Of the land occupied by this establishment, what percent is: - A. Owned by this establishment 149 -9 Don't know (spontaneous) -7 Does not apply is a floor in a building (spontaneous) 20 25 30 40 50 60 70 100 Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years G.2 More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? 149 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Obtain A Construction-Related Permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? G.3 In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 23 126 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 5 8 10 12 14 15 20 22 Sysmiss Informal Gift/Payment Expected or Requested For A Construction-Related Permit Informal Gift/Payment Expected or Requested For A Construction-Related Permit Informal Gift/Payment Expected or Requested For A Construction-Related Permit Informal Gift/Payment Expected or Requested For A Construction-Related Permit Informal Gift/Payment Expected or Requested For A Construction-Related Permit G.4 In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 23 126 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss What Is The Total Selling Area In This Establishment? What Is The Total Selling Area In This Establishment? What Is The Total Selling Area In This Establishment? What Is The Total Selling Area In This Establishment? What Is The Total Selling Area In This Establishment? G.5A What is the total selling area of this establishment? 13 136 -9 Don't know (spontaneous) Sysmiss The Area Is Measured In: The Area Is Measured In: The Area Is Measured In: The Area Is Measured In: The Area Is Measured In: G.5B What is the total selling area of this establishment? SPECIFY UNITS 149 1 Square Feet 2 Square Yards 3 Square Meters 4 Other Sysmiss Specify Other Units (If Not Included Above) The Area Is Measured In Specify Other Units (If Not Included Above) The Area Is Measured In Specify Other Units (If Not Included Above) The Area Is Measured In Specify Other Units (If Not Included Above) The Area Is Measured In Specify Other Units (If Not Included Above) The Area Is Measured In G.5BX What is the total selling area of this establishment? SPECIFY UNITS 149 Sysmiss How Much of An Obstacle: Access To Land? How Much of An Obstacle: Access To Land? How Much of An Obstacle: Access To Land? How Much of An Obstacle: Access To Land? How Much of An Obstacle: Access To Land? SHOW CARD G.30 Is access to land no obstacle, a minor obstacle, a moderate obstacle, a major obstacle, or a very severe obstacle to the current operations of this establishment? 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle In Last FY, Did This Establishment Pay For Security? In Last FY, Did This Establishment Pay For Security? In Last FY, Did This Establishment Pay For Security? In Last FY, Did This Establishment Pay For Security? In Last FY, Did This Establishment Pay For Security? Read the following to the respondent before proceeding: We now turn to another topic. I.1 In fiscal year [Insert last complete fiscal year], did this establishment pay for security, for example equipment, personnel, or professional security services including internet security? 149 -9 Don't know (spontaneous) 1 Yes 2 No Percentage of Total Annual Sales Paid For Security In Last Fiscal Year Percentage of Total Annual Sales Paid For Security In Last Fiscal Year Percentage of Total Annual Sales Paid For Security In Last Fiscal Year Percentage of Total Annual Sales Paid For Security In Last Fiscal Year Percentage of Total Annual Sales Paid For Security In Last Fiscal Year I.2 In fiscal year [insert last complete fiscal year], what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? - A. Percent of total annual sales for security 61 88 -9 Don't know (spontaneous) 1 2 5 8 10 15 20 30 35 40 50 70 Sysmiss In Last Fiscal Year, What Is The Total Annual Cost of Security? In Last Fiscal Year, What Is The Total Annual Cost of Security? In Last Fiscal Year, What Is The Total Annual Cost of Security? In Last Fiscal Year, What Is The Total Annual Cost of Security? In Last Fiscal Year, What Is The Total Annual Cost of Security? I.2 In fiscal year [insert last complete fiscal year], what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? - B. Percent of total annual sales for security 6 143 -9 Don't know (spontaneous) 15000 50000 75000 100000 200000 Sysmiss Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year I.3 In fiscal year [Insert last complete fiscal year], did this establishment experience losses as a result of theft, robbery, vandalism, arson on this establishment's premises or from internet hacking or fraudulent internet transactions? 149 -9 Don't know (spontaneous) 1 Yes 2 No Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) I.4 In fiscal year [insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? - A. Losses as percent of total annual sales 36 113 -9 Don't know (spontaneous) 1 2 3 5 10 15 20 25 30 35 50 60 70 99 100 Sysmiss Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY I.4 In fiscal year [insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? - B. Total annual value of losses 6 143 -9 Don't know (spontaneous) 203 50000 55000 100000 455000 1000000000 Sysmiss How Much of An Obstacle: Crime, Theft And Disorder? How Much of An Obstacle: Crime, Theft And Disorder? How Much of An Obstacle: Crime, Theft And Disorder? How Much of An Obstacle: Crime, Theft And Disorder? How Much of An Obstacle: Crime, Theft And Disorder? SHOW CARD 20 I.30 Using the response options on the card; To what degree is Crim, Theft, and Disorder an obstacle to the current operations of this establishment? 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle % of Working Capital Financed From Internal Funds/Retained Earnings % of Working Capital Financed From Internal Funds/Retained Earnings % of Working Capital Financed From Internal Funds/Retained Earnings % of Working Capital Financed From Internal Funds/Retained Earnings % of Working Capital Financed From Internal Funds/Retained Earnings Show card 21 K.3 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment's working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - A. Internal funds or retained earnings 149 -9 Don't know (spontaneous) 10 20 25 30 40 50 60 70 75 80 85 90 100 % of Working Capital Borrowed From Banks % of Working Capital Borrowed From Banks % of Working Capital Borrowed From Banks % of Working Capital Borrowed From Banks % of Working Capital Borrowed From Banks K.3 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment's working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - BC. Borrowed from banks: private and state-owned 149 -9 Don't know (spontaneous) 10 20 25 30 40 50 60 70 80 90 100 % of Working Capital Borrowed From Non-Bank Financial Institutions % of Working Capital Borrowed From Non-Bank Financial Institutions % of Working Capital Borrowed From Non-Bank Financial Institutions % of Working Capital Borrowed From Non-Bank Financial Institutions % of Working Capital Borrowed From Non-Bank Financial Institutions K.3 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment's working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - E. Borrowed from non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies 149 -9 Don't know (spontaneous) 5 10 20 40 50 60 80 90 100 % of Working Capital Purchased On Credit/Advances From Suppliers /Customers % of Working Capital Purchased On Credit/Advances From Suppliers /Customers % of Working Capital Purchased On Credit/Advances From Suppliers /Customers % of Working Capital Purchased On Credit/Advances From Suppliers /Customers % of Working Capital Purchased On Credit/Advances From Suppliers /Customers K.3 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment's working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - F. Purchases on credit from suppliers and advances from customers 149 -9 Don't know (spontaneous) 10 15 20 30 50 % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) K.3 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment's working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - HD. Other, moneylenders, friends, relatives, etc. 149 -9 Don't know (spontaneous) 5 10 15 20 30 35 40 50 Did This Establishment Purchase Any Fixed Assets In Last FY? Did This Establishment Purchase Any Fixed Assets In Last FY? Did This Establishment Purchase Any Fixed Assets In Last FY? Did This Establishment Purchase Any Fixed Assets In Last FY? Did This Establishment Purchase Any Fixed Assets In Last FY? K.4 In fiscal year [Insert last complete fiscal year], did this establishment purchase any new or used fixed assets, such as machinery, vehicles, equipment, land or buildings, including expansion and renovations of existing structures? If No or Don't Know go to BMK.5 149 -9 Don't know (spontaneous) 1 Yes 2 No Total Annual Expenditure For Purchases of Equipment In Last FY Total Annual Expenditure For Purchases of Equipment In Last FY Total Annual Expenditure For Purchases of Equipment In Last FY Total Annual Expenditure For Purchases of Equipment In Last FY Total Annual Expenditure For Purchases of Equipment In Last FY N.5 In fiscal year [insert last complete fiscal year], how much did this establishment spend on purchases of: - A. Machinery, vehicles, and equipment (new or used) 53 96 -9 Don't know (spontaneous) 45000 70000 100000 125000 150000 200000 300000 423000 500000 760000 864500 1000000 1104000 1840000 3840000 5000000 6000000 Sysmiss Total Annual Expenditure For Purchases of Land And Buildings In Last FY Total Annual Expenditure For Purchases of Land And Buildings In Last FY Total Annual Expenditure For Purchases of Land And Buildings In Last FY Total Annual Expenditure For Purchases of Land And Buildings In Last FY Total Annual Expenditure For Purchases of Land And Buildings In Last FY N.5 In fiscal year [insert last complete fiscal year], how much did this establishment spend on purchases of: - B. Land and buildings 53 96 -9 Don't know (spontaneous) 75000 100000 150000 500000 Sysmiss Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings SHOW CARD K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5A. Internal funds or retained earnings (%) 52 97 -9 Don't know (spontaneous) 15 30 40 50 70 80 100 Sysmiss Fixed Assets - Value Internal Funds or Retained Earnings Fixed Assets - Value Internal Funds or Retained Earnings Fixed Assets - Value Internal Funds or Retained Earnings Fixed Assets - Value Internal Funds or Retained Earnings Fixed Assets - Value Internal Funds or Retained Earnings K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5A1. Internal funds or retained earnings (HTG) 1 148 -9 Don't know (spontaneous) Sysmiss Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity SHOW CARD K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5I. Owners' contribution or issued new equity shares (%) 52 97 -9 Don't know (spontaneous) 35 50 Sysmiss Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5I1. Owners' contribution or issued new equity shares (HTG) 1 148 -9 Don't know (spontaneous) Sysmiss Last FY, % Fixed Assets Funded By: Bank Borrowing Last FY, % Fixed Assets Funded By: Bank Borrowing Last FY, % Fixed Assets Funded By: Bank Borrowing Last FY, % Fixed Assets Funded By: Bank Borrowing Last FY, % Fixed Assets Funded By: Bank Borrowing K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5BC. Borrowed from bank: private and state-owned (%) 52 97 -9 Don't know (spontaneous) 20 30 50 60 Sysmiss Fixed Assets - Value Borrowed From Banks Fixed Assets - Value Borrowed From Banks Fixed Assets - Value Borrowed From Banks Fixed Assets - Value Borrowed From Banks Fixed Assets - Value Borrowed From Banks K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5BC1. Borrowed from bank: private and state-owned (HTG) 1 148 -9 Don't know (spontaneous) Sysmiss Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5E. Borrowed from non-bank financial institutions, which include microfinance institutions, credit cooperatives, credit unions, or finance companies (%) 52 97 -9 Don't know (spontaneous) Sysmiss Fixed Assets - Value Borrowed From Non-Bank Financial Institutions Fixed Assets - Value Borrowed From Non-Bank Financial Institutions Fixed Assets - Value Borrowed From Non-Bank Financial Institutions Fixed Assets - Value Borrowed From Non-Bank Financial Institutions Fixed Assets - Value Borrowed From Non-Bank Financial Institutions K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5E1. Borrowed from non-bank financial institutions, which include microfinance institutions, credit cooperatives, credit unions, or finance companies (HTG) 1 148 -9 Don't know (spontaneous) Sysmiss Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers SHOW CARD K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5F. Purchases on credit from suppliers and advances from customers (%) 52 97 -9 Don't know (spontaneous) 50 Sysmiss Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5F1. Purchases on credit from suppliers and advances from customers (HTG) 1 148 -9 Don't know (spontaneous) Sysmiss Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5HDJ. Other, moneylenders, friends, relatives, bonds, etc. (%) 52 97 -9 Don't know (spontaneous) 20 30 Sysmiss Fixed Assets - Value Other Fixed Assets - Value Other Fixed Assets - Value Other Fixed Assets - Value Other Fixed Assets - Value Other K.5 Over fiscal year [insert last complete fiscal year], please estimate the proportion or BAM amount of this establishment's total purchase of fixed assets that was financed from each of the following sources? - K5HDJ. Other, moneylenders, friends, relatives, bonds, etc. (HTG) 1 148 -9 Don't know (spontaneous) Sysmiss Purchase Any New/Used Fixed Assets? Purchase Any New/Used Fixed Assets? Purchase Any New/Used Fixed Assets? Purchase Any New/Used Fixed Assets? Purchase Any New/Used Fixed Assets? Now I would like to ask you about the fiscal year before last. K.4B In fiscal year [Insert last complete fiscal year minus one], did this establishment purchase any new or used fixed assets, such as machinery, vehicles, equipment, land or buildings, including expansion and renovations of existing structures? If No or Don't Know go to K.6 9 140 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY N.5 In fiscal year [insert last complete fiscal year minus one], how much did this establishment spend on purchases of: - C. New or used machinery, vehicles, and equipment 2 147 -9 Don't know (spontaneous) Sysmiss Total Annual Expenditure On Land And Buildings In Year Prior To Last FY Total Annual Expenditure On Land And Buildings In Year Prior To Last FY Total Annual Expenditure On Land And Buildings In Year Prior To Last FY Total Annual Expenditure On Land And Buildings In Year Prior To Last FY Total Annual Expenditure On Land And Buildings In Year Prior To Last FY N.5 In fiscal year [insert last complete fiscal year minus one], how much did this establishment spend on purchases of: - D. Land and buildings 2 147 -9 Don't know (spontaneous) Sysmiss Does This Establishment Have A Checking And\or Saving Account? Does This Establishment Have A Checking And\or Saving Account? Does This Establishment Have A Checking And\or Saving Account? Does This Establishment Have A Checking And\or Saving Account? Does This Establishment Have A Checking And\or Saving Account? Now let's talk about the establishment's present situation. K.6 At this time, does this establishment have a checking or savings account? 149 -9 Don't know (spontaneous) 1 Yes 2 No Currently, Establishment has: Current/Savings Account in Foreign Currency? Currently, Establishment has: Current/Savings Account in Foreign Currency? Currently, Establishment has: Current/Savings Account in Foreign Currency? Currently, Establishment has: Current/Savings Account in Foreign Currency? Currently, Establishment has: Current/Savings Account in Foreign Currency? HTK1. Currently, does this establishment have: - A. A current account of savings account denominated in a foreign curreny 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Currently, Establishment has: Current/Savings Account in Foreign Country? Currently, Establishment has: Current/Savings Account in Foreign Country? Currently, Establishment has: Current/Savings Account in Foreign Country? Currently, Establishment has: Current/Savings Account in Foreign Country? Currently, Establishment has: Current/Savings Account in Foreign Country? HTK1. Currently, does this establishment have: - B. A current account of savings account in a bank in a foreign country 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Main Reason Establishment Does Not Have Current/Savings Account? Main Reason Establishment Does Not Have Current/Savings Account? Main Reason Establishment Does Not Have Current/Savings Account? Main Reason Establishment Does Not Have Current/Savings Account? Main Reason Establishment Does Not Have Current/Savings Account? Show card 20 HTK2. What is the main reason for which this establishment does not have a current account or a savings account? 18 131 -9 Don't know (spontaneous) 1 Does not need current account or savings account 2 The application procedures were complex 3 The interest rates were not favorable 4 The costs are too high 5 Other Sysmiss At This Time, Does This Establishment Have An Overdraft Facility? At This Time, Does This Establishment Have An Overdraft Facility? At This Time, Does This Establishment Have An Overdraft Facility? At This Time, Does This Establishment Have An Overdraft Facility? At This Time, Does This Establishment Have An Overdraft Facility? K.7 At this time, does this establishment have an overdraft facility? 149 -9 Don't know (spontaneous) 1 Yes 2 No Establishment Has A Line of Credit or Loan From A Financial Institution? Establishment Has A Line of Credit or Loan From A Financial Institution? Establishment Has A Line of Credit or Loan From A Financial Institution? Establishment Has A Line of Credit or Loan From A Financial Institution? Establishment Has A Line of Credit or Loan From A Financial Institution? K.8 At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is Don't Know then go to question K.15d If answer is Yes go to question K.9 149 -9 Don't know (spontaneous) 1 Yes 2 No Type of Financial Institution That Granted The Line of Credit or Loan Type of Financial Institution That Granted The Line of Credit or Loan Type of Financial Institution That Granted The Line of Credit or Loan Type of Financial Institution That Granted The Line of Credit or Loan Type of Financial Institution That Granted The Line of Credit or Loan Show card 24 K.9 Referring to the most recent line of credit or loan, what type of financial institution granted this loan? If answer is 3, 4, or -9 go to question K.10 33 116 -9 Don't know (spontaneous) 1 Private commercial banks 2 State-owned banks or government agency 3 Non-bank financial institutions 4 Other Sysmiss Financial Institution That Granted Most Recent Line of Credit or Loan Financial Institution That Granted Most Recent Line of Credit or Loan Financial Institution That Granted Most Recent Line of Credit or Loan Financial Institution That Granted Most Recent Line of Credit or Loan Financial Institution That Granted Most Recent Line of Credit or Loan Show card 22 HTK3. Referring to the most recent line of credit or loan, which financial institution granted this loan? 20 129 -9 Don't know (spontaneous) 1 Unibank 2 Sogebank 3 Banque Nationale de Credit (BNC) 4 Capital Bank 5 Citi 6 Banque de l'Union Haitienne 7 Banque Populaire Haitienne 8 Other Sysmiss Year When The Most Recent Loan/Line of Credit Approved Year When The Most Recent Loan/Line of Credit Approved Year When The Most Recent Loan/Line of Credit Approved Year When The Most Recent Loan/Line of Credit Approved Year When The Most Recent Loan/Line of Credit Approved K.10 Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 33 116 -9 Don't know (spontaneous) 2009 2010 2015 2017 2018 2019 Sysmiss For The Most Recent Loan, What Was The Value At The Time of Approval? For The Most Recent Loan, What Was The Value At The Time of Approval? For The Most Recent Loan, What Was The Value At The Time of Approval? For The Most Recent Loan, What Was The Value At The Time of Approval? For The Most Recent Loan, What Was The Value At The Time of Approval? K.11 Referring only to this most recent loan or line of credit, what was its value at the time of approval? 33 116 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 2000 75000 150000 500000 1000000 1609356 2500000 4000000 40000000 Sysmiss Duration of Most Recent Line of Credit or Loan Duration of Most Recent Line of Credit or Loan Duration of Most Recent Line of Credit or Loan Duration of Most Recent Line of Credit or Loan Duration of Most Recent Line of Credit or Loan HTK4. Referring only to this most recent line of credit or loan, what was its duration at the time of approval? 33 116 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 2 3 4 5 6 12 14 24 48 180 Sysmiss Was Most Recent Line of Credit or Loan A Government Supported Program? Was Most Recent Line of Credit or Loan A Government Supported Program? Was Most Recent Line of Credit or Loan A Government Supported Program? Was Most Recent Line of Credit or Loan A Government Supported Program? Was Most Recent Line of Credit or Loan A Government Supported Program? HTK5. Referring only to this most recent line of credit or loan, was it granted as part of a government-supported program? 33 116 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Financing Required For The Most Recent Line of Credit or Loan Financing Required For The Most Recent Line of Credit or Loan Financing Required For The Most Recent Line of Credit or Loan Financing Required For The Most Recent Line of Credit or Loan Financing Required For The Most Recent Line of Credit or Loan K.13 Referring only to this most recent loan or line of credit, did the financing require collateral? If answer is No or Don't Know go to K15b 33 116 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Land, Buildings Type of Collateral Required For The Most Recent Loan? Land, Buildings Type of Collateral Required For The Most Recent Loan? Land, Buildings Type of Collateral Required For The Most Recent Loan? Land, Buildings Type of Collateral Required For The Most Recent Loan? Land, Buildings INTERVIEWER: READ OUT K.14 Referring only to this most recent loan or line of credit, what type of collateral was required? - A. Land, buildings under ownership of the establishment 29 120 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Equipment Type of Collateral Required For The Most Recent Loan? Equipment Type of Collateral Required For The Most Recent Loan? Equipment Type of Collateral Required For The Most Recent Loan? Equipment Type of Collateral Required For The Most Recent Loan? Equipment K.14 Referring only to this most recent loan or line of credit, what type of collateral was required? - B.Machinery and equipment including movables 29 120 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Accounts Type of Collateral Required For The Most Recent Loan? Accounts Type of Collateral Required For The Most Recent Loan? Accounts Type of Collateral Required For The Most Recent Loan? Accounts Type of Collateral Required For The Most Recent Loan? Accounts K.14 Referring only to this most recent loan or line of credit, what type of collateral was required? - C. Accounts receivable and inventories 29 120 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Personal Assets Type of Collateral Required For The Most Recent Loan? Personal Assets Type of Collateral Required For The Most Recent Loan? Personal Assets Type of Collateral Required For The Most Recent Loan? Personal Assets Type of Collateral Required For The Most Recent Loan? Personal Assets K.14 Referring only to this most recent loan or line of credit, what type of collateral was required? - D.Personal assets of owner (house, etc.) 29 120 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Other Type of Collateral Required For The Most Recent Loan? Other Type of Collateral Required For The Most Recent Loan? Other Type of Collateral Required For The Most Recent Loan? Other Type of Collateral Required For The Most Recent Loan? Other K.14 Referring only to this most recent loan or line of credit, what type of collateral was required? - E. Other forms of collateral not included in the categories above 29 120 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Main Reason Equipment Not Used As Collateral For Last Line of Credit/Loan Main Reason Equipment Not Used As Collateral For Last Line of Credit/Loan Main Reason Equipment Not Used As Collateral For Last Line of Credit/Loan Main Reason Equipment Not Used As Collateral For Last Line of Credit/Loan Main Reason Equipment Not Used As Collateral For Last Line of Credit/Loan Show card 23 HTK6. When applying for the last line of credit or the last loan, what was the main reason why this establishment could not use machinery and equipment including movables as collateral? 13 136 -9 Don't know (spontaneous) 1 Lack of an eligible security 2 The bank did not offer this option 3 Lack of knowledge of this option 4 There were additional costs associated with using moveables as collateral 5 Other Sysmiss Value of Collateral Required For The Most Recent Credit/Loan Value of Collateral Required For The Most Recent Credit/Loan Value of Collateral Required For The Most Recent Credit/Loan Value of Collateral Required For The Most Recent Credit/Loan Value of Collateral Required For The Most Recent Credit/Loan K.15A Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 29 120 -9 Don't know (spontaneous) 8 50000 150000 250000 300000 400000 500000 700000 4000000 Sysmiss Total Number of Open Lines of Credit and Outstanding Loans Total Number of Open Lines of Credit and Outstanding Loans Total Number of Open Lines of Credit and Outstanding Loans Total Number of Open Lines of Credit and Outstanding Loans Total Number of Open Lines of Credit and Outstanding Loans K.15B What is the total number of outstanding loans or lines of credit held by this establishment? If answer is Don't Know then go to question K.15D 33 116 -9 Don't know (spontaneous) 1 2 3 5 500000 Sysmiss Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) K.15C What is the total value of outstanding loans or lines of credit held by this establishment? 21 128 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 2 150000 500000 1609356 40000000 150000000 Sysmiss Outstanding Personal Loans Used To Finance Establishment'S Business Activities? Outstanding Personal Loans Used To Finance Establishment'S Business Activities? Outstanding Personal Loans Used To Finance Establishment'S Business Activities? Outstanding Personal Loans Used To Finance Establishment'S Business Activities? Outstanding Personal Loans Used To Finance Establishment'S Business Activities? K.15D At this time, does the owner of this establishment have any outstanding personal loans that are used to finance this establishment's business activities? 149 -9 Don't know (spontaneous) 1 Yes 2 No In Last FY, Did Establishment Apply For New Loans/Lines of Credit? In Last FY, Did Establishment Apply For New Loans/Lines of Credit? In Last FY, Did Establishment Apply For New Loans/Lines of Credit? In Last FY, Did Establishment Apply For New Loans/Lines of Credit? In Last FY, Did Establishment Apply For New Loans/Lines of Credit? K.16 Referring again to the last fiscal year [insert last complete fiscal year], did this establishment apply for any loans or lines of credit? If answer is Yes go to question K.20 If answer is Don't Know go to question K.21 149 -9 Don't know (spontaneous) 1 Yes 2 No Main Reason For Not Applying For New Loans or New Lines of Credit Main Reason For Not Applying For New Loans or New Lines of Credit Main Reason For Not Applying For New Loans or New Lines of Credit Main Reason For Not Applying For New Loans or New Lines of Credit Main Reason For Not Applying For New Loans or New Lines of Credit Show card 26 K.17 What was the main reason why this establishment did not apply for any line of credit or loan? Go to question HTK11 114 35 -9 Don't know (spontaneous) 1 No need for a loan - establishment had sufficient capital 2 Application procedures were complex 3 Interest rates were not favorable 4 Collateral requirements were too high 5 Size of loan and maturity were insufficient 6 Did not think it would be approved 7 Other Sysmiss Establishment Completed Application For Line of Credit/Loan Online? Establishment Completed Application For Line of Credit/Loan Online? Establishment Completed Application For Line of Credit/Loan Online? Establishment Completed Application For Line of Credit/Loan Online? Establishment Completed Application For Line of Credit/Loan Online? HTK7. Did this establishment complete the steps of applying for a loan or line of credit partially or fully online? If answer is Yes or Don't Know go to question K20 19 130 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Main Reason Application Not Completed Online Main Reason Application Not Completed Online Main Reason Application Not Completed Online Main Reason Application Not Completed Online Main Reason Application Not Completed Online Show card 25 HTK8. What is the main reason this establishment did not complete the application online? 9 140 -9 Don't know (spontaneous) 1 The option to complete the application online was not available 2 The process was too complex 3 Lack of reliable or secure internet connection 4 Reluctance to share the required professional or personal data online 5 Other Sysmiss What Was The Outcome of That Most Recent Application For Loan/Line of Credit? What Was The Outcome of That Most Recent Application For Loan/Line of Credit? What Was The Outcome of That Most Recent Application For Loan/Line of Credit? What Was The Outcome of That Most Recent Application For Loan/Line of Credit? What Was The Outcome of That Most Recent Application For Loan/Line of Credit? K.20A1 Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? Go to question HTK10 19 130 -9 Don't know (spontaneous) -6 Still in process 1 Application was approved in full 2 Application was approved in part 3 Application was rejected 4 Application was withdrawn Sysmiss Main Reason Loan Request Rejected For Most Recent Line of Credit/Loan Main Reason Loan Request Rejected For Most Recent Line of Credit/Loan Main Reason Loan Request Rejected For Most Recent Line of Credit/Loan Main Reason Loan Request Rejected For Most Recent Line of Credit/Loan Main Reason Loan Request Rejected For Most Recent Line of Credit/Loan Show card 26 HTK9. Referring only to this most recent application for a line of credit or loan, what was the main reason the lender rejected the request? 149 -9 Don't know (spontaneous) 1 Unacceptable guarantees or co-signatories 2 Insufficient profitablity 3 Problems with credit history 4 Incomplete loan request 5 Too much debt already 6 Other Sysmiss Main Reason Financial Institution Chosen For Last Line of Credit/Loan Main Reason Financial Institution Chosen For Last Line of Credit/Loan Main Reason Financial Institution Chosen For Last Line of Credit/Loan Main Reason Financial Institution Chosen For Last Line of Credit/Loan Main Reason Financial Institution Chosen For Last Line of Credit/Loan Show card 27 HTK10. When applying for the last line of credit or loan, what was the main reason this establishment chose this financial institution? 19 130 -9 Don't know (spontaneous) 1 Personal relationship with the institution 2 Loan conditions (interest rate, guarantee requirements, maturity offered) 3 Have other products with this institution (e.g. savings or checking accounts) 4 Proximity to the institution 5 Reputation of the institution 6 Only option available 7 Other Sysmiss In Last FY, Did Establishment Use Online Banking Services? In Last FY, Did Establishment Use Online Banking Services? In Last FY, Did Establishment Use Online Banking Services? In Last FY, Did Establishment Use Online Banking Services? In Last FY, Did Establishment Use Online Banking Services? HTK11. Still referring to the last full fiscal year, during the year 2018, did this establishment use online banking services? If answer is No go to HTK14 If answer is Don't Know go to HTK15 149 -9 Don't know (spontaneous) 1 Yes 2 No Main Transaction for Which Online Banking Is Used? Main Transaction for Which Online Banking Is Used? Main Transaction for Which Online Banking Is Used? Main Transaction for Which Online Banking Is Used? Main Transaction for Which Online Banking Is Used? Show card 28 HTK12. What is the main transaction for which this establishment used online banking? 50 99 -9 Don't know (spontaneous) 1 Make payments 2 Check finances 3 Access a savings account 4 Ask for a loan 7 Other Sysmiss Main Reason Establishment Starting Using Online Banking? Main Reason Establishment Starting Using Online Banking? Main Reason Establishment Starting Using Online Banking? Main Reason Establishment Starting Using Online Banking? Main Reason Establishment Starting Using Online Banking? Show card 29 HTK13. What is the main reason this establishment started using online banking? 50 99 -9 Don't know (spontaneous) 1 To reduce the cost of financial transactions 2 To reduce the time spent performing financial transactions 3 To reduce the risks associated with financial transactions Sysmiss Main Reason Establishment Did Not Use Online Banking? Main Reason Establishment Did Not Use Online Banking? Main Reason Establishment Did Not Use Online Banking? Main Reason Establishment Did Not Use Online Banking? Main Reason Establishment Did Not Use Online Banking? Show card 30 HTK14. What is the main reason this establishment did not use online banking? 85 64 -9 Don't know (spontaneous) 1 Limited knowledge of online banking services 2 No internet access or unreliable internet connection 3 The fees are too high 4 Online banking services are not available 5 Other Sysmiss Over the Last 3 Years, How Has Access to External Funding Evolved? Over the Last 3 Years, How Has Access to External Funding Evolved? Over the Last 3 Years, How Has Access to External Funding Evolved? Over the Last 3 Years, How Has Access to External Funding Evolved? Over the Last 3 Years, How Has Access to External Funding Evolved? Show card 31 HTK15. Over the last three years, has access to external funding for this establishment increased, decreased, or remained the same? 149 -9 Don't know (spontaneous) 1 Improved 2 Unchanged 3 Deteriorated Establishment's Transactions Last 12 Mths: Cash or Deposit Check Into Bank Accou Establishment's Transactions Last 12 Mths: Cash or Deposit Check Into Bank Accou Establishment's Transactions Last 12 Mths: Cash or Deposit Check Into Bank Accou Establishment's Transactions Last 12 Mths: Cash or Deposit Check Into Bank Accou Establishment's Transactions Last 12 Mths: Cash or Deposit Check Into Bank Accou Questions HTK.16 and HTK.17 should only be asked if K6==1 or HTk1a==1 or HTk1b==1 HTK16. Which of the following transactions did this establishment perform during the last 12 months? - A. Cash or deposit a check into the bank account of this establishment 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment's Transactions Last 12 Mths: Deposit Cash Into Bank Account ? Establishment's Transactions Last 12 Mths: Deposit Cash Into Bank Account ? Establishment's Transactions Last 12 Mths: Deposit Cash Into Bank Account ? Establishment's Transactions Last 12 Mths: Deposit Cash Into Bank Account ? Establishment's Transactions Last 12 Mths: Deposit Cash Into Bank Account ? Questions HTK.16 and HTK.17 should only be asked if K6==1 or HTk1a==1 or HTk1b==1 HTK16. Which of the following transactions did this establishment perform during the last 12 months? - B. Deposit cash into this establishment's bank account 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment's Transactions Last 12 Mths: Withdraw Cash from Establishment Acco Establishment's Transactions Last 12 Mths: Withdraw Cash from Establishment Acco Establishment's Transactions Last 12 Mths: Withdraw Cash from Establishment Acco Establishment's Transactions Last 12 Mths: Withdraw Cash from Establishment Acco Establishment's Transactions Last 12 Mths: Withdraw Cash from Establishment Acco Questions HTK.16 and HTK.17 should only be asked if K6==1 or HTk1a==1 or HTk1b==1 HTK16. Which of the following transactions did this establishment perform during the last 12 months? - C. Withdraw cash from a bank account belonging to this establishment using a cash machine (ATM) 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment's Transactions Last 12 Mths: Transfers Between Establishment's Acc Establishment's Transactions Last 12 Mths: Transfers Between Establishment's Acc Establishment's Transactions Last 12 Mths: Transfers Between Establishment's Acc Establishment's Transactions Last 12 Mths: Transfers Between Establishment's Acc Establishment's Transactions Last 12 Mths: Transfers Between Establishment's Acc Questions HTK.16 and HTK.17 should only be asked if K6==1 or HTk1a==1 or HTk1b==1 HTK16. Which of the following transactions did this establishment perform during the last 12 months? - D. Transfer money between two bank accounts belonging to this establishment 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment's Transactions Last 12 Mths: Transfers To Other Company's Account? Establishment's Transactions Last 12 Mths: Transfers To Other Company's Account? Establishment's Transactions Last 12 Mths: Transfers To Other Company's Account? Establishment's Transactions Last 12 Mths: Transfers To Other Company's Account? Establishment's Transactions Last 12 Mths: Transfers To Other Company's Account? Questions HTK.16 and HTK.17 should only be asked if K6==1 or HTk1a==1 or HTk1b==1 HTK16. Which of the following transactions did this establishment perform during the last 12 months? - E. Transfer money from this institution's bank account to another person's or another company's bank account 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment's Transactions Last 12 Mths: Money Paid Into Establishment Acct by Establishment's Transactions Last 12 Mths: Money Paid Into Establishment Acct by Establishment's Transactions Last 12 Mths: Money Paid Into Establishment Acct by Establishment's Transactions Last 12 Mths: Money Paid Into Establishment Acct by Establishment's Transactions Last 12 Mths: Money Paid Into Establishment Acct by Questions HTK.16 and HTK.17 should only be asked if K6==1 or HTk1a==1 or HTk1b==1 HTK16. Which of the following transactions did this establishment perform during the last 12 months? - F. Receive money from someone paid into a bank account belonging to this establishment 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment's Transactions Last 12 Mths: Draw Bank Check from Establishment's Establishment's Transactions Last 12 Mths: Draw Bank Check from Establishment's Establishment's Transactions Last 12 Mths: Draw Bank Check from Establishment's Establishment's Transactions Last 12 Mths: Draw Bank Check from Establishment's Establishment's Transactions Last 12 Mths: Draw Bank Check from Establishment's Questions HTK.16 and HTK.17 should only be asked if K6==1 or HTk1a==1 or HTk1b==1 HTK16. Which of the following transactions did this establishment perform during the last 12 months? - G. Draw a blank check from this establishment's bank account 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment's Transactions Last 12 Mths: Bank Statement for Establishment Acco Establishment's Transactions Last 12 Mths: Bank Statement for Establishment Acco Establishment's Transactions Last 12 Mths: Bank Statement for Establishment Acco Establishment's Transactions Last 12 Mths: Bank Statement for Establishment Acco Establishment's Transactions Last 12 Mths: Bank Statement for Establishment Acco Questions HTK.16 and HTK.17 should only be asked if K6==1 or HTk1a==1 or HTk1b==1 HTK16. Which of the following transactions did this establishment perform during the last 12 months? - H. Obtain a bank statement for this establishment's bank account 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Most Useful Service Provided by Bank? Most Useful Service Provided by Bank? Most Useful Service Provided by Bank? Most Useful Service Provided by Bank? Most Useful Service Provided by Bank? Show card 32 HTK17. If your bank provided the products or services listed below, which one would be most useful for your establishment? 127 22 -9 Don't know (spontaneous) 1 Financial training program 2 Networking opportunities 3 Access to consulting services (e.g. accounting) at subsidized price 4 Insurance (in collaboration with an insurance company) 5 Subsidized credit Sysmiss Financial Statements Checked & Certified By External Auditor In Last FY? Financial Statements Checked & Certified By External Auditor In Last FY? Financial Statements Checked & Certified By External Auditor In Last FY? Financial Statements Checked & Certified By External Auditor In Last FY? Financial Statements Checked & Certified By External Auditor In Last FY? K.21 In fiscal year [insert last complete fiscal year], did this establishment have its annual financial statements checked and certified by an external auditor? 149 -9 Don't know (spontaneous) 1 Yes 2 No How Much of An Obstacle: Access To Finance How Much of An Obstacle: Access To Finance How Much of An Obstacle: Access To Finance How Much of An Obstacle: Access To Finance How Much of An Obstacle: Access To Finance Show card 27 K.30 Using the response options on the card; To what degree is Access to Finance an obstacle to the current operations of this establishment? 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Establishment Currently Use Mobile Money for Financial Transactions? Establishment Currently Use Mobile Money for Financial Transactions? Establishment Currently Use Mobile Money for Financial Transactions? Establishment Currently Use Mobile Money for Financial Transactions? Establishment Currently Use Mobile Money for Financial Transactions? I would now like to ask you about the use of a telephone or mobile device to make payments for transactions related to the activity of this establishment. HTS1. In the context of its current activities, does this establishment use mobile money (e.g., payment via mobile phone, using a service such as « MonCash ») for its financial transactions? If answer is Yes go to HTS3. If answer is No go to HTS2. If answer is Don't Know go to HTO1. 149 -9 Don't know (spontaneous) 1 Yes 2 No Establishment Ever Use Mobile Money for Financial Transactions? Establishment Ever Use Mobile Money for Financial Transactions? Establishment Ever Use Mobile Money for Financial Transactions? Establishment Ever Use Mobile Money for Financial Transactions? Establishment Ever Use Mobile Money for Financial Transactions? HTS2. In the past, has this establishment ever used mobile money for its financial transactions? If answer is Yes go to HTS6. If answer is No go to HTS7. If answer is Don't Know go to HTO1. 127 22 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Number of Days Mobile Money Used? Number of Days Mobile Money Used? Number of Days Mobile Money Used? Number of Days Mobile Money Used? Number of Days Mobile Money Used? HTS3. In the course of a typical month during the fiscal year 2018, in how many days was mobile money used? 21 128 -9 Don't know (spontaneous) 1 2 3 4 5 10 15 20 30 Sysmiss Establishment Use Mobile Money: To Pay Its Employees Establishment Use Mobile Money: To Pay Its Employees Establishment Use Mobile Money: To Pay Its Employees Establishment Use Mobile Money: To Pay Its Employees Establishment Use Mobile Money: To Pay Its Employees HTS4. What are the reasons this establishment uses mobile money? - A. To pay its employees 21 128 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment Use Mobile Money: To Pay Its Suppliers Establishment Use Mobile Money: To Pay Its Suppliers Establishment Use Mobile Money: To Pay Its Suppliers Establishment Use Mobile Money: To Pay Its Suppliers Establishment Use Mobile Money: To Pay Its Suppliers HTS4. What are the reasons this establishment uses mobile money? - B. To pay its suppliers 21 128 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment Use Mobile Money: To Pay Company Utilities Bills Establishment Use Mobile Money: To Pay Company Utilities Bills Establishment Use Mobile Money: To Pay Company Utilities Bills Establishment Use Mobile Money: To Pay Company Utilities Bills Establishment Use Mobile Money: To Pay Company Utilities Bills HTS4. What are the reasons this establishment uses mobile money? - C. To pay establishment bills regarding water, electricity, telephone, television, etc. 21 128 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Establishment Use Mobile Money: To Receive Payment From Customers Establishment Use Mobile Money: To Receive Payment From Customers Establishment Use Mobile Money: To Receive Payment From Customers Establishment Use Mobile Money: To Receive Payment From Customers Establishment Use Mobile Money: To Receive Payment From Customers HTS4. What are the reasons this establishment uses mobile money? - D. To receive payments from customers 21 128 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Main Reason Establishment Started Using Mobile Money? Main Reason Establishment Started Using Mobile Money? Main Reason Establishment Started Using Mobile Money? Main Reason Establishment Started Using Mobile Money? Main Reason Establishment Started Using Mobile Money? Show card 34 HTS5. Please indicate the main reason why this establishment started to use mobile money for its financial transactions. 21 128 -9 Don't know (spontaneous) 1 To reduce the cost of financial transactions 2 To reduce the time spent performing financial transactions 3 To reduce the risks associated with financial transactions 4 To meet the demands of suppliers 5 To meet the demands of customers 6 In order to align with competitors Sysmiss Main Reason Establishment Stopped Using Mobile Money? Main Reason Establishment Stopped Using Mobile Money? Main Reason Establishment Stopped Using Mobile Money? Main Reason Establishment Stopped Using Mobile Money? Main Reason Establishment Stopped Using Mobile Money? Show card 35 HTS6. Please indicate the main reason why this establishment stopped using mobile money for financial transactions? 2 147 -9 Don't know (spontaneous) 1 Bad experince with mobile money 2 The fees are too high 3 The majority of this establishment's payments were too high for mobile money to be used 4 It was not easy to use 5 Customers did not use mobile money 6 Suppliers did not use mobile money 7 The establishment has access to other financial products and does not need to use mobile money Sysmiss Main Reason Establishment Do Not Use and Never Used Mobile Money? Main Reason Establishment Do Not Use and Never Used Mobile Money? Main Reason Establishment Do Not Use and Never Used Mobile Money? Main Reason Establishment Do Not Use and Never Used Mobile Money? Main Reason Establishment Do Not Use and Never Used Mobile Money? Show card 36 HTS7. Please indicate the main reason why this establishment does not use, and has never used, mobile money for financial transactions? 119 30 -9 Don't know (spontaneous) 1 Limited knowledge of mobile money 2 The fees are too high 3 The majority of the establishment's payments were too high for mobile money to be used 4 It was not easy to use 5 Customers do not use mobile money 6 Suppliers do not use mobile money 7 The establishment has access to other financial products and do not need mobile money Sysmiss Establishment Currently Has Insurance? Establishment Currently Has Insurance? Establishment Currently Has Insurance? Establishment Currently Has Insurance? Establishment Currently Has Insurance? HTO1. Currently, does this establishment have insurance? If answer is No go to HTO4. If answer is Don't Know go to HTO5. 149 -9 Don't know (spontaneous) 1 Yes 2 No Access to Insurance More Difficult Between Last Complete FY and 3 Preceeding FY? Access to Insurance More Difficult Between Last Complete FY and 3 Preceeding FY? Access to Insurance More Difficult Between Last Complete FY and 3 Preceeding FY? Access to Insurance More Difficult Between Last Complete FY and 3 Preceeding FY? Access to Insurance More Difficult Between Last Complete FY and 3 Preceeding FY? Show card 37 HTO2. Over the last three years, has access to insurance for this establishment increased, decreased, or remained the same? 72 77 -9 Don't know (spontaneous) 1 Increased 2 Decreased 3 Remained the same Sysmiss Type of Insurance: Commercial Insurance? Type of Insurance: Commercial Insurance? Type of Insurance: Commercial Insurance? Type of Insurance: Commercial Insurance? Type of Insurance: Commercial Insurance? HTO3. What type of insurance does this establishment have? - A. Commercial insurance 72 77 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Insurance: Insurance Against Fire or Natural Disaster? Type of Insurance: Insurance Against Fire or Natural Disaster? Type of Insurance: Insurance Against Fire or Natural Disaster? Type of Insurance: Insurance Against Fire or Natural Disaster? Type of Insurance: Insurance Against Fire or Natural Disaster? HTO3. What type of insurance does this establishment have? - B. Insurance against fire or natural disaster 72 77 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Insurance: Property Damage Insurance? Type of Insurance: Property Damage Insurance? Type of Insurance: Property Damage Insurance? Type of Insurance: Property Damage Insurance? Type of Insurance: Property Damage Insurance? HTO3. What type of insurance does this establishment have? - C. Property damage insurance 72 77 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Insurance: Other? Type of Insurance: Other? Type of Insurance: Other? Type of Insurance: Other? Type of Insurance: Other? HTO3. What type of insurance does this establishment have? - D. Other 72 77 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Main Reason Estalishment Does Not Have Insurance? Main Reason Estalishment Does Not Have Insurance? Main Reason Estalishment Does Not Have Insurance? Main Reason Estalishment Does Not Have Insurance? Main Reason Estalishment Does Not Have Insurance? Show card 38 HTO4. What is the main reason why this establishment does not have insurance? 69 80 -9 Don't know (spontaneous) 1 The company does not need insurance 2 The company does not believe in insurance/does not trust insurers 3 Insurance premiums, fees or costs are too high 4 The company does not understand how insurance works 5 Onerous compensation procedures 6 The insurance application for the company was declined or the company did not qualify 7 Other Sysmiss In Last 12 Months Company Faced: Damage to Property/Assets? In Last 12 Months Company Faced: Damage to Property/Assets? In Last 12 Months Company Faced: Damage to Property/Assets? In Last 12 Months Company Faced: Damage to Property/Assets? In Last 12 Months Company Faced: Damage to Property/Assets? HTO5. Which of the following unforeseen events did this establishment face during the last 12 months? - A. Damage to property/assets 149 -9 Don't know (spontaneous) 1 Yes 2 No In Last 12 Months Company Faced: Natural Disaster (e.g. flood)? In Last 12 Months Company Faced: Natural Disaster (e.g. flood)? In Last 12 Months Company Faced: Natural Disaster (e.g. flood)? In Last 12 Months Company Faced: Natural Disaster (e.g. flood)? In Last 12 Months Company Faced: Natural Disaster (e.g. flood)? HTO5. Which of the following unforeseen events did this establishment face during the last 12 months? - B. Natural disaster (e.g., flood/storm) 149 -9 Don't know (spontaneous) 1 Yes 2 No In Last 12 Months Company Faced: Temporary Closure Due to Civil Unrest? In Last 12 Months Company Faced: Temporary Closure Due to Civil Unrest? In Last 12 Months Company Faced: Temporary Closure Due to Civil Unrest? In Last 12 Months Company Faced: Temporary Closure Due to Civil Unrest? In Last 12 Months Company Faced: Temporary Closure Due to Civil Unrest? HTO5. Which of the following unforeseen events did this establishment face during the last 12 months? - C. Temporary closure of the establishment due to civil unrest 149 -9 Don't know (spontaneous) 1 Yes 2 No In Last 12 Months Company Faced: Fire or Destruction of Property? In Last 12 Months Company Faced: Fire or Destruction of Property? In Last 12 Months Company Faced: Fire or Destruction of Property? In Last 12 Months Company Faced: Fire or Destruction of Property? In Last 12 Months Company Faced: Fire or Destruction of Property? HTO5. Which of the following unforeseen events did this establishment face during the last 12 months? - D. Fire or destruction of property 149 -9 Don't know (spontaneous) 1 Yes 2 No In Last 12 Months Company Faced: Other? In Last 12 Months Company Faced: Other? In Last 12 Months Company Faced: Other? In Last 12 Months Company Faced: Other? In Last 12 Months Company Faced: Other? HTO5. Which of the following unforeseen events did this establishment face during the last 12 months? - E. Other 149 -9 Don't know (spontaneous) 1 Yes 2 No The Court System Is Fair, Impartial And Uncorrupted The Court System Is Fair, Impartial And Uncorrupted The Court System Is Fair, Impartial And Uncorrupted The Court System Is Fair, Impartial And Uncorrupted The Court System Is Fair, Impartial And Uncorrupted The following questions assess how establishments, such as this one, deal with government officials and their agencies. Show card 28. J.1 Please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree with the statement: "The court system is fair, impartial and uncorrupted." 149 -9 Don't know (spontaneous) -7 Does not apply 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree What % of Senior Management Time Was Spent In Dealing With Govt Regulations? What % of Senior Management Time Was Spent In Dealing With Govt Regulations? What % of Senior Management Time Was Spent In Dealing With Govt Regulations? What % of Senior Management Time Was Spent In Dealing With Govt Regulations? What % of Senior Management Time Was Spent In Dealing With Govt Regulations? J.2 In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 149 -9 Don't know (spontaneous) No time was spent 1 2 3 4 5 6 7 10 15 20 30 50 70 Over The Last 12 Months, Was This Establishment Inspected By Tax officials? Over The Last 12 Months, Was This Establishment Inspected By Tax officials? Over The Last 12 Months, Was This Establishment Inspected By Tax officials? Over The Last 12 Months, Was This Establishment Inspected By Tax officials? Over The Last 12 Months, Was This Establishment Inspected By Tax officials? J.3 Over the last year, was this establishment visited or inspected by tax officials? 149 -9 Don't know (spontaneous) 1 Yes 2 No Frequency of Inspections/Requirement For Meeting By Tax officials Frequency of Inspections/Requirement For Meeting By Tax officials Frequency of Inspections/Requirement For Meeting By Tax officials Frequency of Inspections/Requirement For Meeting By Tax officials Frequency of Inspections/Requirement For Meeting By Tax officials J.4 Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? If answer is No or Don't Know go to question BMJ.1 66 83 -9 Don't know (spontaneous) 1 2 3 4 5 10 12 Sysmiss In Any of These Inspections Was A Gift/Informal Payment Requested ? In Any of These Inspections Was A Gift/Informal Payment Requested ? In Any of These Inspections Was A Gift/Informal Payment Requested ? In Any of These Inspections Was A Gift/Informal Payment Requested ? In Any of These Inspections Was A Gift/Informal Payment Requested ? J.5 In any of these inspections or meetings was a gift or informal payment expected or requested? 66 83 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Government Contract Secured (or Attempted) In The Last 12 Months? Government Contract Secured (or Attempted) In The Last 12 Months? Government Contract Secured (or Attempted) In The Last 12 Months? Government Contract Secured (or Attempted) In The Last 12 Months? Government Contract Secured (or Attempted) In The Last 12 Months? J.6A Over the last year, has this establishment secured or attempted to secure a government contract? If the answer is No or Don't Know go to question J.7 149 -9 Don't know (spontaneous) 1 Yes 2 No % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? J.6 When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 17 132 -9 Don't know (spontaneous) -8 Refusal (spontaneous) No payments 40 Sysmiss Percent of Total Annual Sales Paid In Informal Payments Percent of Total Annual Sales Paid In Informal Payments Percent of Total Annual Sales Paid In Informal Payments Percent of Total Annual Sales Paid In Informal Payments Percent of Total Annual Sales Paid In Informal Payments J.7 It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? - A. Percent of total annual sales paid as informal payment 146 3 -9 Don't know (spontaneous) -8 Refusal (spontaneous) No payments or gifts are paid 1 2 5 10 Sysmiss Total Annual Informal Payment Total Annual Informal Payment Total Annual Informal Payment Total Annual Informal Payment Total Annual Informal Payment J.7 It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? - B. Total annual informal payment 3 146 -9 Don't know (spontaneous) -8 Refusal (spontaneous) No payments or gifts are paid 60000 Sysmiss Application To Obtain An Import License Submitted Over The Last 2 Years? Application To Obtain An Import License Submitted Over The Last 2 Years? Application To Obtain An Import License Submitted Over The Last 2 Years? Application To Obtain An Import License Submitted Over The Last 2 Years? Application To Obtain An Import License Submitted Over The Last 2 Years? J.10 Over the last two years, did this establishment submit an application to obtain an import license? 149 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take To Obtain Your Import License? How Many Days Did It Take To Obtain Your Import License? How Many Days Did It Take To Obtain Your Import License? How Many Days Did It Take To Obtain Your Import License? How Many Days Did It Take To Obtain Your Import License? J.11 Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 15 134 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 3 7 10 30 60 120 Sysmiss When You Applied For An Import License, Was An Informal Gift/Payment Requested? When You Applied For An Import License, Was An Informal Gift/Payment Requested? When You Applied For An Import License, Was An Informal Gift/Payment Requested? When You Applied For An Import License, Was An Informal Gift/Payment Requested? When You Applied For An Import License, Was An Informal Gift/Payment Requested? J.12 In reference to that application for an import license, was an informal gift or payment expected or requested? 15 134 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Application To Obtain An Operating License Submitted Over Last 2 Years? Application To Obtain An Operating License Submitted Over Last 2 Years? Application To Obtain An Operating License Submitted Over Last 2 Years? Application To Obtain An Operating License Submitted Over Last 2 Years? Application To Obtain An Operating License Submitted Over Last 2 Years? J.13 Over the last two years, did this establishment submit an application to obtain an operating license? 149 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take To Obtain Your Operating License? How Many Days Did It Take To Obtain Your Operating License? How Many Days Did It Take To Obtain Your Operating License? How Many Days Did It Take To Obtain Your Operating License? How Many Days Did It Take To Obtain Your Operating License? J.14 Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 8 141 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 7 30 120 Sysmiss When You Applied For Operating License Was An Informal Gift/Payment Requested? When You Applied For Operating License Was An Informal Gift/Payment Requested? When You Applied For Operating License Was An Informal Gift/Payment Requested? When You Applied For Operating License Was An Informal Gift/Payment Requested? When You Applied For Operating License Was An Informal Gift/Payment Requested? J.15 In reference to that application for an operating license, was an informal gift or payment expected or requested? 8 141 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss How Much of An Obstacle: Tax Rates How Much of An Obstacle: Tax Rates How Much of An Obstacle: Tax Rates How Much of An Obstacle: Tax Rates How Much of An Obstacle: Tax Rates 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - A. Tax rates 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Tax Administrations How Much of An Obstacle: Tax Administrations How Much of An Obstacle: Tax Administrations How Much of An Obstacle: Tax Administrations How Much of An Obstacle: Tax Administrations 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - B. Tax administration 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Business Licensing And Permits How Much of An Obstacle: Business Licensing And Permits How Much of An Obstacle: Business Licensing And Permits How Much of An Obstacle: Business Licensing And Permits How Much of An Obstacle: Business Licensing And Permits 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - C. Business licensing and permits 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Political Instability How Much of An Obstacle: Political Instability How Much of An Obstacle: Political Instability How Much of An Obstacle: Political Instability How Much of An Obstacle: Political Instability 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - E. Political instability 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Corruption How Much of An Obstacle: Corruption How Much of An Obstacle: Corruption How Much of An Obstacle: Corruption How Much of An Obstacle: Corruption 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - F. Corruption 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Courts How Much of An Obstacle: Courts How Much of An Obstacle: Courts How Much of An Obstacle: Courts How Much of An Obstacle: Courts 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - H. Courts 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Tax rates Tax rates Tax rates Tax rates Tax rates 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - A. Tax rates 149 1 2 3 4 5 6 Tax administration Tax administration Tax administration Tax administration Tax administration 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - B. Tax administration 149 1 2 3 4 5 6 Business licensing and permits Business licensing and permits Business licensing and permits Business licensing and permits Business licensing and permits 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - C. Business licensing and permits 149 1 2 3 4 5 6 Political instability Political instability Political instability Political instability Political instability 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - E. Political instability 149 1 2 3 4 5 6 Corruption Corruption Corruption Corruption Corruption 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - F. Corruption 149 1 2 3 4 5 6 Courts Courts Courts Courts Courts 1) show card 30 2) rotate options J.30 As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. - H. Courts 149 1 2 3 4 5 6 Num. Permanent, Full-Time Employees At End of Last Fiscal Year Num. Permanent, Full-Time Employees At End of Last Fiscal Year Num. Permanent, Full-Time Employees At End of Last Fiscal Year Num. Permanent, Full-Time Employees At End of Last Fiscal Year Num. Permanent, Full-Time Employees At End of Last Fiscal Year Now I would like to ask you a few questions about this establishment's labour force. L.1 At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 149 -9 Don't know (spontaneous) 5 6 7 8 9 10 11 12 14 15 16 17 18 19 20 21 22 23 24 26 27 30 31 32 36 38 39 40 42 48 50 70 75 78 100 101 105 130 140 152 160 Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago L.2 Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time individuals worked in this establishment? Please include all employees and managers INTERVIEWER: include interviewee if applicable 149 -9 Don't know (spontaneous) -7 Establishment was not in business 3 4 5 6 7 8 9 10 11 12 13 15 16 17 19 20 21 26 30 31 32 36 39 40 42 45 50 52 80 100 105 120 160 210 2011 Num. Full-Time Employees At End of Last FY: Production Workers Num. Full-Time Employees At End of Last FY: Production Workers Num. Full-Time Employees At End of Last FY: Production Workers Num. Full-Time Employees At End of Last FY: Production Workers Num. Full-Time Employees At End of Last FY: Production Workers Interviewer: read each category L.3 Coming back to fiscal year [insert last complete fiscal year], at the end of the fiscal year, how many permanent, full-time indviduals in this establishment were: - A. Production employees 9 140 -9 Don't know (spontaneous) 6 9 10 23 35 45 Sysmiss Num. Full-Time Employees At End of Last FY: Non-Production Workers Num. Full-Time Employees At End of Last FY: Non-Production Workers Num. Full-Time Employees At End of Last FY: Non-Production Workers Num. Full-Time Employees At End of Last FY: Non-Production Workers Num. Full-Time Employees At End of Last FY: Non-Production Workers INTERVIEWER: READ EACH CATEGORY L.3 Coming back to fiscal year [insert last complete fiscal year], at the end of the fiscal year, how many permanent, full-time indviduals in this establishment were: - B. Non-production workers [e.g., administration, sales] 9 140 -9 Don't know (spontaneous) 2 5 6 13 15 Sysmiss Num. of Permanent, Full-Time Highly Skilled Production Workers, Last FY Num. of Permanent, Full-Time Highly Skilled Production Workers, Last FY Num. of Permanent, Full-Time Highly Skilled Production Workers, Last FY Num. of Permanent, Full-Time Highly Skilled Production Workers, Last FY Num. of Permanent, Full-Time Highly Skilled Production Workers, Last FY L.4 At the end of fiscal year [insert last cmplete fiscal year], how many permanent, full-time, production workers in this establishment were: - A1. In highly skilled jobs, that is professionals whose tasks require extensive theoretical and technical knowledge 9 140 -9 Don't know (spontaneous) 3 4 5 30 Sysmiss Num. of Permanent, Full-Time Semi Skilled Production Workers, Last FY Num. of Permanent, Full-Time Semi Skilled Production Workers, Last FY Num. of Permanent, Full-Time Semi Skilled Production Workers, Last FY Num. of Permanent, Full-Time Semi Skilled Production Workers, Last FY Num. of Permanent, Full-Time Semi Skilled Production Workers, Last FY L.4 At the end of fiscal year [insert last cmplete fiscal year], how many permanent, full-time, production workers in this establishment were: - A2. In semi-skilled jobs, that is technicians whose tasks require some level of mechanical or technical knowledge 9 140 -9 Don't know (spontaneous) 2 3 4 5 10 Sysmiss Num. of Permanent, Full-Time Unskilled Production Workers, Last FY Num. of Permanent, Full-Time Unskilled Production Workers, Last FY Num. of Permanent, Full-Time Unskilled Production Workers, Last FY Num. of Permanent, Full-Time Unskilled Production Workers, Last FY Num. of Permanent, Full-Time Unskilled Production Workers, Last FY INTERVIEWER: READ EACH CATEGORY L.4 At the end of fiscal year [insert last cmplete fiscal year], how many permanent, full-time, production workers in this establishment were: - 4B. In unskilled jobs, those whose tasks involve no specialized knowledge 9 140 -9 Don't know (spontaneous) 2 5 Sysmiss Num. Full-Time Employees At End of Last FY: Female Production Workers Num. Full-Time Employees At End of Last FY: Female Production Workers Num. Full-Time Employees At End of Last FY: Female Production Workers Num. Full-Time Employees At End of Last FY: Female Production Workers Num. Full-Time Employees At End of Last FY: Female Production Workers L.5 At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? - A. Female permanent full-time production employees 9 140 -9 Don't know (spontaneous) 2 9 10 29 Sysmiss Num. Full-Time Employees At End of Last FY: Female Non-Production Workers Num. Full-Time Employees At End of Last FY: Female Non-Production Workers Num. Full-Time Employees At End of Last FY: Female Non-Production Workers Num. Full-Time Employees At End of Last FY: Female Non-Production Workers Num. Full-Time Employees At End of Last FY: Female Non-Production Workers L.5 At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? - B. Female permanent full-time non-production employees 9 140 -9 Don't know (spontaneous) 2 3 Sysmiss Num. Full-Time Employees At End of Last FY: Female Num. Full-Time Employees At End of Last FY: Female Num. Full-Time Employees At End of Last FY: Female Num. Full-Time Employees At End of Last FY: Female Num. Full-Time Employees At End of Last FY: Female L.5 At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? 80 69 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 10 13 14 15 16 17 20 21 39 40 60 64 95 160 Sysmiss Num. Full-Time Temporary Employees At End of Last FY Num. Full-Time Temporary Employees At End of Last FY Num. Full-Time Temporary Employees At End of Last FY Num. Full-Time Temporary Employees At End of Last FY Num. Full-Time Temporary Employees At End of Last FY L.6 How many full-time temporary employees did this establishment employ in fiscal year [insert last complete fiscal year], were female? (Full-time, temporary workers are all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of contract employment and that work full-time) 149 -9 Don't know (spontaneous) No full-time seasonal or temporary workers 1 2 3 4 5 6 7 8 9 10 11 15 20 30 39 60 100 Female Temporary, Full-Time Workers Employed Throughout Last FY Female Temporary, Full-Time Workers Employed Throughout Last FY Female Temporary, Full-Time Workers Employed Throughout Last FY Female Temporary, Full-Time Workers Employed Throughout Last FY Female Temporary, Full-Time Workers Employed Throughout Last FY L.6A How many full-time temporary employees employed throughout fiscal year [insert last complete fiscal year], were females? 47 102 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 14 15 17 19 50 Sysmiss Avg. Length of Employment of All Full-Time Temporary Employees In Last FY Avg. Length of Employment of All Full-Time Temporary Employees In Last FY Avg. Length of Employment of All Full-Time Temporary Employees In Last FY Avg. Length of Employment of All Full-Time Temporary Employees In Last FY Avg. Length of Employment of All Full-Time Temporary Employees In Last FY L.8 What was the average length of employment of all full-time temporary employees in fiscal year [insert last complete fiscal year]? 47 102 -9 Don't know (spontaneous) 1 One month or less 2 3 4 5 6 8 9 10 12 Sysmiss % of Full Time Workers Completed High School End of Last FY % of Full Time Workers Completed High School End of Last FY % of Full Time Workers Completed High School End of Last FY % of Full Time Workers Completed High School End of Last FY % of Full Time Workers Completed High School End of Last FY L.9B What percentage or how many of the full-time permanent workers employed at the end of the fiscal year [insert last complete fiscal year] completed secondary school? (%) 114 35 -9 Don't know (spontaneous) 2 4 20 30 40 45 50 60 65 68 70 79 80 85 90 95 100 Sysmiss Number of Full Time Workers Completed High School Number of Full Time Workers Completed High School Number of Full Time Workers Completed High School Number of Full Time Workers Completed High School Number of Full Time Workers Completed High School L.9B1 What percentage or how many of the full-time permanent workers employed at the end of the fiscal year [insert last complete fiscal year] completed secondary school? (Number) 35 114 -9 90 8.771 Formal Training Programs For Permanent, Full-Time Employees In Last FY Formal Training Programs For Permanent, Full-Time Employees In Last FY Formal Training Programs For Permanent, Full-Time Employees In Last FY Formal Training Programs For Permanent, Full-Time Employees In Last FY Formal Training Programs For Permanent, Full-Time Employees In Last FY L10. Over fiscal year [insert last complete fiscal year], did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know go to I30a 149 -9 Don't know (spontaneous) 1 Yes 2 No % Permanent Full-Time Production Employees Received Formal Training In Last FY % Permanent Full-Time Production Employees Received Formal Training In Last FY % Permanent Full-Time Production Employees Received Formal Training In Last FY % Permanent Full-Time Production Employees Received Formal Training In Last FY % Permanent Full-Time Production Employees Received Formal Training In Last FY I11A. Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained (%) 4 145 -9 Don't know (spontaneous) No employees trained 100 Sysmiss Training Programs Amount: Production Full-Time Permanent Employees Trained Training Programs Amount: Production Full-Time Permanent Employees Trained Training Programs Amount: Production Full-Time Permanent Employees Trained Training Programs Amount: Production Full-Time Permanent Employees Trained Training Programs Amount: Production Full-Time Permanent Employees Trained I11A1. Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained (number) 15 134 -9 Don't know (spontaneous) No employees trained Sysmiss % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY IllB. Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained (%) 4 145 -9 Don't know (spontaneous) No employees trained 100 Sysmiss Training Programs Amount:Non-Production Full-Time Permanent Employees Trained Training Programs Amount:Non-Production Full-Time Permanent Employees Trained Training Programs Amount:Non-Production Full-Time Permanent Employees Trained Training Programs Amount:Non-Production Full-Time Permanent Employees Trained Training Programs Amount:Non-Production Full-Time Permanent Employees Trained IllB1. Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained (number) 15 134 -9 Don't know (spontaneous) No employees trained Sysmiss How Much of An Obstacle: Labor Regulations? How Much of An Obstacle: Labor Regulations? How Much of An Obstacle: Labor Regulations? How Much of An Obstacle: Labor Regulations? How Much of An Obstacle: Labor Regulations? Show card 20 I30A. Using the response options on the card; To what degree are Labor Regulations an obstacle to the current operations of this establishment? 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Inadequately Educated Workforce? How Much of An Obstacle: Inadequately Educated Workforce? How Much of An Obstacle: Inadequately Educated Workforce? How Much of An Obstacle: Inadequately Educated Workforce? How Much of An Obstacle: Inadequately Educated Workforce? Show card 20 I30B. Using the response options on the card; To what degree is an Inadequately Educated Workforce an obstacle to the current operations of this establishment? 149 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Biggest Obstacle Affecting The Operation of This Establishment Biggest Obstacle Affecting The Operation of This Establishment Biggest Obstacle Affecting The Operation of This Establishment Biggest Obstacle Affecting The Operation of This Establishment Biggest Obstacle Affecting The Operation of This Establishment 1) read the following to the respondent before proceeding: the next set of questions is designed to get a general picture of your opinion about the business environment that affects your operations. 2) show card (do not read out) M1. By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? 149 -9 Don't know (spontaneous) -7 Does not apply 1 Access to finance 2 Access to land 3 Business licensing and permits 4 Corruption 5 Courts 6 Crime, theft and disorder 7 Customs and trade regulations 8 Electricity 9 Inadequately educated workforce 10 Labor regulations 11 Political instability 12 Practices of competitors in the informal sector 13 Tax administration 14 Tax rates 15 Transport Access to finance Access to finance Access to finance Access to finance Access to finance M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Access to finance 148 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Access to land Access to land Access to land Access to land Access to land M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Access to land 142 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Business licensing and permits Business licensing and permits Business licensing and permits Business licensing and permits Business licensing and permits M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Business licensing and permits 144 5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Corruption Corruption Corruption Corruption Corruption M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Corruption 143 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Courts Courts Courts Courts Courts M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Courts 142 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Crime, theft, and disorder Crime, theft, and disorder Crime, theft, and disorder Crime, theft, and disorder Crime, theft, and disorder M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Crime, theft, and disorder 144 5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Customs and trade regulations Customs and trade regulations Customs and trade regulations Customs and trade regulations Customs and trade regulations M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Customs and trade regulations 142 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Electricity Electricity Electricity Electricity Electricity M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Electricity 146 3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Inadequately educated workforce Inadequately educated workforce Inadequately educated workforce Inadequately educated workforce Inadequately educated workforce M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Inadequately educated workforce 142 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Labor regulations Labor regulations Labor regulations Labor regulations Labor regulations M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Labor regulations 143 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sysmiss Political instability Political instability Political instability Political instability Political instability M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Political instability 144 5 1 2 3 4 5 6 7 8 9 10 12 13 14 15 Sysmiss Practice of competitors in the informal sector Practice of competitors in the informal sector Practice of competitors in the informal sector Practice of competitors in the informal sector Practice of competitors in the informal sector M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Competitiors in the informal sector 142 7 1 2 3 4 5 6 7 8 9 10 13 14 15 Sysmiss Tax administration Tax administration Tax administration Tax administration Tax administration M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Tax administration 143 6 1 2 3 4 5 6 7 8 9 10 14 15 Sysmiss Tax rates Tax rates Tax rates Tax rates Tax rates M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Tax rates 149 1 2 3 4 5 6 7 8 9 10 15 Transport Transport Transport Transport Transport M1. By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Transport 149 1 2 3 4 5 6 7 8 9 10 Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to estimate the productivity of establishments like this one. Estimates are made at the aggregate level so the information you provide below will be compiled with the information from other establishments. It is important that this information be as accurate as possible. The individual data are treated as confidential - the identity of your establishment will not be revealed at any point. Please provide the following information from the financial statements of this establishment. 2) READ OUT Show card 34 N2. From this establishment's income statement for fiscal year [insert last complete fiscal year], please provide the following information: A. Total annual cost of labor (including wages, salaries, bonuses, social security payments) 149 -9 Don't know (spontaneous) 60000 70000 75000 96000 100000 120000 150000 200000 250000 300000 500000 1000000 1300050 1800000 1820000 1920000 2000000 3500000 5550000 7320000 8000000 20000000 34000000 Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Show card 34 N2. From this establishment's income statement for fiscal year [insert last complete fiscal year], please provide the following information: E. Cost of raw materials and intermediate goods used in production in last fiscal year 9 140 -9 Don't know (spontaneous) 2000751 Sysmiss Total Annual Costs of Electricity In Last Fiscal Year Total Annual Costs of Electricity In Last Fiscal Year Total Annual Costs of Electricity In Last Fiscal Year Total Annual Costs of Electricity In Last Fiscal Year Total Annual Costs of Electricity In Last Fiscal Year N2. From this establishment's income statement for fiscal year [insert last complete fiscal year], please provide the following information: B. Total Annual Costs of Electricity In Last Fiscal Year 149 -9 Don't know (spontaneous) 600 4000 5500 6000 12000 15000 17000 20000 22200 24000 25000 30000 33120 35000 36000 40000 42000 45000 48000 50000 55000 60000 63000 70000 78000 84000 100000 150000 180000 240000 350000 400000 500000 540000 564000 600000 800000 900000 1000000 1800000 2000000 2007500 20000000 Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY N2. From this establishment's income statement for fiscal year [insert last complete fiscal year], please provide the following information: I. Total annual costs of finished goods and materials purchased to resell 13 136 -9 Don't know (spontaneous) 40000 Sysmiss Total Cost of Sales In Last FY Total Cost of Sales In Last FY Total Cost of Sales In Last FY Total Cost of Sales In Last FY Total Cost of Sales In Last FY N2. From this establishment's income statement for fiscal year [insert last complete fiscal year], please provide the following information: P. Total Cost of Sales In Last FY 9 140 -9 Don't know (spontaneous) Sysmiss Total Cost of Raw Materials And Intermediate Goods Used In Production Total Cost of Raw Materials And Intermediate Goods Used In Production Total Cost of Raw Materials And Intermediate Goods Used In Production Total Cost of Raw Materials And Intermediate Goods Used In Production Total Cost of Raw Materials And Intermediate Goods Used In Production N2. From this establishment's income statement for fiscal year [insert last complete fiscal year], please provide the following information: E1. Total cost of raw materials and intermediate goods used in production 9 140 -9 Don't know (spontaneous) Sysmiss Cost For Establishment To Re-Purchase All of Its Machinery Cost For Establishment To Re-Purchase All of Its Machinery Cost For Establishment To Re-Purchase All of Its Machinery Cost For Establishment To Re-Purchase All of Its Machinery Cost For Establishment To Re-Purchase All of Its Machinery N7. Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? A. Machinery, vehicles, and equipment 9 140 -9 Don't know (spontaneous) 940000 Sysmiss Day Day Day Day Day A15. Time face-to-face main interview ends: - D. Day (dd) 134 15 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Sysmiss Month Month Month Month Month A15. Time face-to-face main interview ends: - M.Month (mm) 134 15 10 Sysmiss Year Year Year Year Year A15. Time face-to-face main interview ends: - Y. Year (yyyy) 134 15 2019 Sysmiss Hour Hour Hour Hour Hour A15. Time face-to-face main interview ends: - H. Hour (00 to 23) 132 17 23 14.045 Minutes Minutes Minutes Minutes Minutes A15. Time face-to-face main interview ends: - M. Minutes (00 to 59) 132 17 59 30.674 Option That Best Describes The Main Respondents Position Option That Best Describes The Main Respondents Position Option That Best Describes The Main Respondents Position Option That Best Describes The Main Respondents Position Option That Best Describes The Main Respondents Position A15A1. Please indicate which option best describes the main respondents position 108 41 1 Owner 2 President, Executive Director, or CEO 3 Chief Financial, Chief Operational Officer (CFO/COO) 4 Operational or plant manager 5 Sales or marketing manager 6 Accountant 7 Lawyer 8 Other Administrative 9 Other Management 10 Other (Specify) Sysmiss Main Respondent Position In The Establishment Main Respondent Position In The Establishment Main Respondent Position In The Establishment Main Respondent Position In The Establishment Main Respondent Position In The Establishment A15A1X. Please indicate which option best describes the main respondents position - Other, specify 15 Administrator Chef of Kitchen Clinet Manager Consultant Daughter of Owner Head of Sales Logistics Head Manager Main Respondent Years Working In The Establishment: Main Respondent Years Working In The Establishment: Main Respondent Years Working In The Establishment: Main Respondent Years Working In The Establishment: Main Respondent Years Working In The Establishment: A15A. Please complete the following information about the interviewee(s) - Main respondent - years with the establishment 108 41 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 18 19 20 21 22 24 28 30 32 50 60 90 Sysmiss Main Respondent's Gender Main Respondent's Gender Main Respondent's Gender Main Respondent's Gender Main Respondent's Gender A15A. Please complete the following information about the interviewee(s) - Main respondent - Gender 108 41 1 Male 2 Female Sysmiss Second Respondent Position In The Establishment Second Respondent Position In The Establishment Second Respondent Position In The Establishment Second Respondent Position In The Establishment Second Respondent Position In The Establishment A15A. Please complete the following information about the interviewee(s) - Second respondent - Position in the establishment 3 Other Owner Second Respondent Years Working In The Establishment: Second Respondent Years Working In The Establishment: Second Respondent Years Working In The Establishment: Second Respondent Years Working In The Establishment: Second Respondent Years Working In The Establishment: A15A. Please complete the following information about the interviewee(s) - Second respondent - Years with the establishment 3 146 -9 Don't know (spontaneous) -8 Refusal (spontaneous) -7 Does not apply 8 15 19 Sysmiss Second Respondent's Gender Second Respondent's Gender Second Respondent's Gender Second Respondent's Gender Second Respondent's Gender A15A. Please complete the following information about the interviewee(s) - Second respondent - Gender 3 146 1 Male 2 Female Sysmiss Third Respondent Position In The Establishment Third Respondent Position In The Establishment Third Respondent Position In The Establishment Third Respondent Position In The Establishment Third Respondent Position In The Establishment A15A. Please complete the following information about the interviewee(s) - Third respondent - Position in the establishment 1 Other Third Respondent Years Working In The Establishment: Third Respondent Years Working In The Establishment: Third Respondent Years Working In The Establishment: Third Respondent Years Working In The Establishment: Third Respondent Years Working In The Establishment: A15A. Please complete the following information about the interviewee(s) - Third respondent - Years with the establishment 1 148 -9 Don't know (spontaneous) -8 Refusal (spontaneous) -7 Does not apply 21 Sysmiss Third Respondent's Gender Third Respondent's Gender Third Respondent's Gender Third Respondent's Gender Third Respondent's Gender A15A. Please complete the following information about the interviewee(s) - Third respondent - Gender 1 148 1 Male 2 Female Sysmiss Perception of The Questions Regarding Opinions And Perceptions Perception of The Questions Regarding Opinions And Perceptions Perception of The Questions Regarding Opinions And Perceptions Perception of The Questions Regarding Opinions And Perceptions Perception of The Questions Regarding Opinions And Perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW A16. It is my perception that the responses to the questions regarding opinions and perceptions were: 145 4 1 Truthful 2 Somewhat truthful 3 Not truthful Sysmiss Responses To The Questions About Figures Are… Responses To The Questions About Figures Are… Responses To The Questions About Figures Are… Responses To The Questions About Figures Are… Responses To The Questions About Figures Are… A17. The responses to the questions regarding figures (productivity and employment numbers) were: 147 2 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers 4 Are in some case taken from books and in some case estimates Sysmiss This Questionnaire Was Completed In: This Questionnaire Was Completed In: This Questionnaire Was Completed In: This Questionnaire Was Completed In: This Questionnaire Was Completed In: SUPERVISORS PLEASE ANSWER A18. This questionnaire was completed in: If answer is 1 then STOP HERE 146 3 1 One visit in face-to-face interview with one person 2 One visit in face-to-face interview with different managers/staff 3 Several visits Sysmiss If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview A19. If option 2 or 3 in A.18, estimate duration of the whole interview (hours) 65 84 1 2 Sysmiss If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview A19. If option 2 or 3 in A.18, estimate duration of the whole interview (minutes) 65 84 52 24.892 Supervisor Number Supervisor Number Supervisor Number Supervisor Number Supervisor Number Control information [to be completed before interview] A13. Supervisor code 149 1 official Capital City? official Capital City? official Capital City? official Capital City? official Capital City? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] A3B. Is this city the official capital city? 149 1 Yes 2 No Main Business City? Main Business City? Main Business City? Main Business City? Main Business City? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] A3C. Is this city the main business city? 149 1 Yes 2 No Size of Locality Size of Locality Size of Locality Size of Locality Size of Locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] A3. Size of locality 149 2 City with population over 1 million 3 Over 250.000 to 1 million 4 50.000 to 250.000 5 Less than 50.000 Main Product/Service ISIC (Rev. 3.1) Code Main Product/Service ISIC (Rev. 3.1) Code Main Product/Service ISIC (Rev. 3.1) Code Main Product/Service ISIC (Rev. 3.1) Code Main Product/Service ISIC (Rev. 3.1) Code D1a2. Please choose the 4-digit isic rev. 3.1 sector code that best applies to the establishment's main activity and product. 149 1541 9309 5146.685 Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility 149 3.462 13.625 6.629 Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility 149 3.462 13.625 6.629 Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility 149 3.462 13.625 6.629 stratificationregioncode stratificationregioncode stratificationregioncode stratificationregioncode stratificationregioncode 149 1 Port-au-Prince 2 Rest of the Country stratificationsizecode stratificationsizecode stratificationsizecode stratificationsizecode stratificationsizecode 149 1 Small (5-19) 2 Medium (20-99) 3 Large (100+) stratificationsectorcode stratificationsectorcode stratificationsectorcode stratificationsectorcode stratificationsectorcode 149 1 Manufacturing 2 Services stratificationpanelcode stratificationpanelcode stratificationpanelcode stratificationpanelcode stratificationpanelcode 149 Fresh 1 Panel see notes see notes see notes see notes see notes 149 1 2 3 4 5 6 group(stratificationregioncode stratificationsizecode stratificationsectorcode stratificationpanelcode)