DDI_ZMB_2019_ES_v01_M_WB Development Economics Data Group 2020-07-16 NADA Version 01 (July 2020) Enterprise Survey 2019 ES 2019 ZMB_2019_ES_v01_M The World Bank (WB) NADA The World Bank Enterprise Analysis Unit Joshua Seth Wimpey Enterprise Survey [en/oth] An Enterprise Survey (ES) is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit (FPDEA). The Enterprise Surveys are conducted across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries. The ES currently cover over 195,000 firms in 152 countries, of which 144 have been surveyed following the standard methodology. This allows for better comparisons across countries and across time. Data are used to create statistically significant business environment indicators that are comparable across countries. The ES are also used to build a panel of enterprise data that will make it possible to track changes in the business environment over time and allow, for example, impact assessments of reforms. Version 01. Edited, anonymous dataset for public distribution. The survey was conducted in Zambia between September 2019 and March 2020. The objective of the Enterprise Survey is to gain an understanding of what firms experience in the private sector. As part of its strategic goal of building a climate for investment, job creation, and sustainable growth, the World Bank has promoted improving the business environment as a key strategy for development, which has led to a systematic effort in collecting enterprise data across countries. The Enterprise Surveys (ES) are an ongoing World Bank project in collecting both objective data based on firms’ experiences and enterprises’ perception of the environment in which they operate. Zambia National coverage The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. For the Zambia ES, size stratification was defined as follows: small (5 to 19 employees), medium (20 to 99 employeed), and large (100 or more employees). Sample survey data [ssd] The Zambia 2019 Enterprise Survey covered the following topics: - General information of the firm/establishment - Infrastructure and services - Sales and supplies - Management practices - Degree of competition - Innovation - Capacity - Land and permits - Crime - Finance - Business-Government relations - Regulatory uncertainty - Labor - Business environment - Performance Ipsos Zambia The sample for 2019 Zambia ES was selected using stratified random sampling, following the methodology explained in the Sampling Note. Three levels of stratification were used in this country: industry, establishment size, and region. The original sample design with specific information of the industries and regions chosen is described in "The Zambia 2019 Enterprise Surveys Data Set" report, Appendix C. Industry stratification was designed in the way that follows: the universe was stratified into two manufacturing industries, and three services industries - Food and Beverages (ISIC Rev. 4.0 codes 10,11), Other Manufacturing (ISIC codes 12-33), Retail (ISIC code 47), Wholesale of Agricultural Inputs and Equipment (ISIC codes 4620,4630,4653), Other Services (ISIC codes 41, 42, 43, 45, 49, 50, 51, 52, 53, 55, 56, 58, 61, 62, 79, 95). Finally, sixth category called unknown is created to cover firms for which information on sector of activities is missing from the sampling frame sources. For the Zambia ES, size stratification was defined as follows: small (5 to 19 employees), medium (20 to 99 employees), and large (100 or more employees). Regional stratification for the Zambia ES was done across four regions: Kitwe, Livingstone, Lusaka and Ndola. Note: See Sections II and III of “The Zambia 2019 Enterprise Surveys Data Set” report for additional details on the sampling procedure. Computer Assisted Personal Interview [capi] Two questionnaires - Manufacturing and Services were used to collect the survey data. The Questionnaires have common questions (core module) and respectfully additional manufacturing- and services-specific questions. The eligible manufacturing industries have been surveyed using the Manufacturing questionnaire (includes the core module, plus manufacturing specific questions). Retail firms have been interviewed using the Services questionnaire (includes the core module plus retail specific questions) and the residual eligible services have been covered using the Services questionnaire (includes the core module). The survey was implemented following a 2-stage procedure. Typically, first a screener questionnaire was applied over the phone to determine eligibility and to make appointments. Then a face-to-face interview took place with the Manager/Owner/Director of each establishment. However, sometimes the phone numbers were unavailable in the sample frame, and thus the enumerators applied the screeners in person. Since the sampling design was stratified and employed differential sampling, individual observations should be properly weighted when making inferences about the population. Under stratified random sampling, unweighted estimates are biased unless sample sizes are proportional to the size of each stratum. With stratification the probability of selection of each unit is, in general, not the same. Consequently, individual observations must be weighted by the inverse of their probability of selection (probability weights or pw in Stata.) Special care was given to the correct computation of the weights. It was imperative to accurately adjust the totals within each region/industry/size stratum to account for the presence of ineligible units (the firm discontinued businesses or was unattainable, education or government establishments, no reply after having called in different days of the week and in different business hours, no tone in the phone line, answering machine, fax line, wrong address or moved away and could not get the new references). The information required for the adjustment was collected in the first stage of the implementation: the screening process. Using this information, each stratum cell of the universe was scaled down by the observed proportion of ineligible units within the cell. Once an accurate estimate of the universe cell (projections) was available, weights were computed using the number of completed interviews. Survey non-response must be differentiated from item non-response. The former refers to refusals to participate in the survey altogether whereas the latter refers to the refusals to answer some specific questions. Enterprise Surveys suffer from both problems and different strategies were used to address these issues. Item non-response was addressed by two strategies: a- For sensitive questions that may generate negative reactions from the respondent, such as corruption or tax evasion, enumerators were instructed to collect the refusal to respond (-8) as a different option from don’t know (-9). b- Establishments with incomplete information were re-contacted in order to complete this information, whenever necessary. However, there were clear cases of low response. Please, note that for this specific question, refusals were not separately identified from “Don’t know” responses. The number of interviews per contacted establishments was 33.3% This number is the result of two factors: explicit refusals to participate in the survey, as reflected by the rate of rejection (which includes rejections of the screener and the main survey) and the quality of the sample frame, as represented by the presence of ineligible units. The share of rejections per contact was 34.1%. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. zambia_2019_full_data.dta Zambia 2019 - Enterprise Survey Dataset 601 354 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 601 680991 681591 Firm ID Firm ID Firm ID Firm ID Firm ID 601 1 8072 Industry Sampling Sector Industry Sampling Sector Industry Sampling Sector Industry Sampling Sector Industry Sampling Sector Sampling sector 601 1 6 1 Food 2 Other Manufacturing 3 Retail 4 Wholesale of Agri Inputs & Equipment 5 Other Services 6 Unknown Sampling Size Sampling Size Sampling Size Sampling Size Sampling Size Sampling size 601 1 3 1 Small 2 Medium 3 Large Sampling Region Sampling Region Sampling Region Sampling Region Sampling Region Sampling location 601 1 4 1 Kitwe 2 Livingstone 3 Lusaka 4 Ndola Panel Code Panel Code Panel Code Panel Code Panel Code Panel Code 601 1 1 Industry Screener Sector Industry Screener Sector Industry Screener Sector Industry Screener Sector Industry Screener Sector Screener sector 601 15 72 15 Food 16 Tobacco 17 Textiles 18 Garments 19 Leather 20 Wood 21 Paper 22 Publishing, printing, and Recorded media 23 Refined petroleum product 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment (29-30) 31 Electronics (31-32) 33 Precision instruments 34 Transport machines (34-35) 36 Furniture 37 Recycling 45 Construction Section F: 50 Services of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants: section H 60 Transport Section I: (60-64) 61 62 63 64 72 IT Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Module 601 1 3 1 Manufacturing 2 Retail services 3 Other services Region of The Establishment Region of The Establishment Region of The Establishment Region of The Establishment Region of The Establishment Screener region 601 1 4 1 Kitwe 2 Livingstone 3 Lusaka 4 Ndola Screener Size Screener Size Screener Size Screener Size Screener Size Screener size 601 1 7087 Screener Size, Categorical Screener Size, Categorical Screener Size, Categorical Screener Size, Categorical Screener Size, Categorical Screener size 601 3 Micro 1 Small 2 Medium 3 Large Day Day Day Day Day Day 601 1 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Month Month Month Month Month Month 601 1 12 1 2 3 4 10 11 12 Year Year Year Year Year Year 601 2019 2020 2019 2020 Hour Hour Hour Hour Hour Hour 601 8 20 8 9 10 11 12 13 14 15 16 17 18 19 20 Minutes Minutes Minutes Minutes Minutes Minutes 601 59 Country Code Country Code Country Code Country Code Country Code Country Code 601 40 40 40 Interviewer Number Interviewer Number Interviewer Number Interviewer Number Interviewer Number Interviewer Number 601 Anthonym Brightm Catherinec Charlesc Chilombom Cholaf Christinej Clivek Corneliousm Cynthiac Derricks Dianah Douglass Elizabethc Emmanuelk Gracem Humphreyl Ivyn Janem Jikebok Jonest Justinm Karenm Katongot Kelvinm Kenl Kutamanam Lombel Luumm Miselom Nathank Nickym Nomsat Rehemak Richardb Sarahm Sharonz Solomond Stellac Tendim Wezim Language of The Interview Language of The Interview Language of The Interview Language of The Interview Language of The Interview Language 601 1 1 1 English Sample Frame Level Sample Frame Level Sample Frame Level Sample Frame Level Sample Frame Level Sample Frame Level 601 2 2 1 Establishment 2 Firm Establishment part of a multi-establishment Firm? Establishment part of a multi-establishment Firm? Establishment part of a multi-establishment Firm? Establishment part of a multi-establishment Firm? Establishment part of a multi-establishment Firm? Multi-establishment firm 601 1 2 1 Yes 2 No Number of Establishments In The Firm Number of Establishments In The Firm Number of Establishments In The Firm Number of Establishments In The Firm Number of Establishments In The Firm Number of establishments in the firm 100 501 -9 197 -9 Don't know (spontaneous) 2 3 4 5 6 7 8 10 11 12 14 18 20 37 40 43 86 197 Sysmiss Is This Establishment The Headquarters Location? Is This Establishment The Headquarters Location? Is This Establishment The Headquarters Location? Is This Establishment The Headquarters Location? Is This Establishment The Headquarters Location? Is this establishment the headquarters location? 100 501 1 2 1 Yes 2 No Sysmiss If Hq, Financial Statements Independent of The Rest of Establishment If Hq, Financial Statements Independent of The Rest of Establishment If Hq, Financial Statements Independent of The Rest of Establishment If Hq, Financial Statements Independent of The Rest of Establishment If Hq, Financial Statements Independent of The Rest of Establishment 70 531 1 2 1 Yes 2 No Sysmiss Does This Headquarters Location Engage In Production or Sales At This Location? Does This Headquarters Location Engage In Production or Sales At This Location? Does This Headquarters Location Engage In Production or Sales At This Location? Does This Headquarters Location Engage In Production or Sales At This Location? Does This Headquarters Location Engage In Production or Sales At This Location? 70 531 1 2 1 Yes 2 No Sysmiss Establishment'S Financial Statements Prepared Separately From Hq Statements Establishment'S Financial Statements Prepared Separately From Hq Statements Establishment'S Financial Statements Prepared Separately From Hq Statements Establishment'S Financial Statements Prepared Separately From Hq Statements Establishment'S Financial Statements Prepared Separately From Hq Statements 30 571 1 2 1 Yes 2 No Sysmiss Close Year of The Last Completed Fiscal Year Close Year of The Last Completed Fiscal Year Close Year of The Last Completed Fiscal Year Close Year of The Last Completed Fiscal Year Close Year of The Last Completed Fiscal Year On which calendar date did the last completed fiscal year end? Year 601 2018 2020 2018 2019 2020 Close Month of The Last Completed Fiscal Year Close Month of The Last Completed Fiscal Year Close Month of The Last Completed Fiscal Year Close Month of The Last Completed Fiscal Year Close Month of The Last Completed Fiscal Year On which calendar date did the last completed fiscal year end? Month 601 1 12 1 2 3 4 5 6 7 8 9 10 11 12 Close Day of The Last Completed Fiscal Year Close Day of The Last Completed Fiscal Year Close Day of The Last Completed Fiscal Year Close Day of The Last Completed Fiscal Year Close Day of The Last Completed Fiscal Year On which calendar date did the last completed fiscal year end? Day 601 28 31 28 29 30 31 Legal Status of The Firm Legal Status of The Firm Legal Status of The Firm Legal Status of The Firm Legal Status of The Firm The first few questions apply to the firm which this establishment is part of. SHOW CARD 1 What is this firm’s current legal status? If 3, GO TO B.3a 601 -9 5 -9 Don't know (spontaneous) 1 Shareholding company with shares traded on the stock market 2 Shareholding company with non-traded shares or shares traded privately 3 Sole proprietorship 4 Partnership 5 Limited partnership 6 Other Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) What is this firm’s current legal status? If 3, GO TO B.3a 601 What Percentage of This Firm Does The Largest Owner(S) Own? What Percentage of This Firm Does The Largest Owner(S) Own? What Percentage of This Firm Does The Largest Owner(S) Own? What Percentage of This Firm Does The Largest Owner(S) Own? What Percentage of This Firm Does The Largest Owner(S) Own? PLEASE NOTE WHEN b1 IS 3 (SOLE PROPRIETORSHIP), ENTER 100% FOR QUESTION b3. What percentage of this firm does the largest owner or owners own? 601 -9 100 -9 Don't know (spontaneous) 12 15 17 20 25 26 30 32 35 40 44 50 51 52 54 55 56 58 60 65 66 67 68 70 75 76 80 85 86 90 95 96 97 98 99 100 Is the largest owner also the top manager Is the largest owner also the top manager Is the largest owner also the top manager Is the largest owner also the top manager Is the largest owner also the top manager Is the largest owner also the top manager? 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No % Owned By Private Domestic Individuals, Companies or organizations % Owned By Private Domestic Individuals, Companies or organizations % Owned By Private Domestic Individuals, Companies or organizations % Owned By Private Domestic Individuals, Companies or organizations % Owned By Private Domestic Individuals, Companies or organizations SHOW CARD 2 What percentage of this firm is owned by each of the following: - Private domestic individuals, companies or organizations 601 -9 100 -9 Don't know (spontaneous) 1 2 5 10 15 20 24 25 30 32 33 35 40 44 45 50 51 58 60 65 70 75 80 85 90 97 99 100 % Owned By Private Foreign Individuals, Companies or organizations % Owned By Private Foreign Individuals, Companies or organizations % Owned By Private Foreign Individuals, Companies or organizations % Owned By Private Foreign Individuals, Companies or organizations % Owned By Private Foreign Individuals, Companies or organizations SHOW CARD 2 What percentage of this firm is owned by each of the following: - Private foreign individuals, companies or organizations 601 -9 100 -9 Don't know (spontaneous) 1 3 10 15 20 25 30 35 40 42 49 50 52 55 56 60 65 67 68 70 75 80 85 90 95 99 100 % Owned By Government/State % Owned By Government/State % Owned By Government/State % Owned By Government/State % Owned By Government/State SHOW CARD 2 What percentage of this firm is owned by each of the following: - Private foreign individuals, companies or organizations IF 100% END INTERVIEW 601 -9 85 -9 Don't know (spontaneous) 40 76 85 % Owned By Other % Owned By Other % Owned By Other % Owned By Other % Owned By Other SHOW CARD 2 What percentage of this firm is owned by each of the following: - Other 601 -9 100 -9 Don't know (spontaneous) 10 15 25 30 40 46 50 51 60 100 Amongst The Owners of The Firm, Are There Any Females? Amongst The Owners of The Firm, Are There Any Females? Amongst The Owners of The Firm, Are There Any Females? Amongst The Owners of The Firm, Are There Any Females? Amongst The Owners of The Firm, Are There Any Females? Amongst the owners of the firm, are there any females? If 2, -9, GO TO B.5 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No % of The Firm Owned By Females % of The Firm Owned By Females % of The Firm Owned By Females % of The Firm Owned By Females % of The Firm Owned By Females PLEASE NOTE WHEN b1 IS 3 (SOLE PROPRIETORSHIP) and b4 is 1 (FIRM HAS A FEMALE OWNER), ENTER 100% FOR QUESTION b4a. What percentage of the firm is owned by females? 253 348 -9 100 -9 Don't know (spontaneous) 1 2 3 5 6 10 14 15 17 18 20 25 30 33 35 38 40 45 49 50 55 57 60 65 70 75 80 90 95 100 Sysmiss Year Establishment Began Operations Year Establishment Began Operations Year Establishment Began Operations Year Establishment Began Operations Year Establishment Began Operations READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? 601 -9 2019 -9 Don't know (spontaneous) 1902 1937 1940 1948 1949 1954 1956 1961 1962 1963 1964 1965 1966 1968 1969 1970 1971 1972 1973 1974 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Number of Full-Time Employees of The Establishment When It Started Operations Number of Full-Time Employees of The Establishment When It Started Operations Number of Full-Time Employees of The Establishment When It Started Operations Number of Full-Time Employees of The Establishment When It Started Operations Number of Full-Time Employees of The Establishment When It Started Operations How many full-time workers did this establishment have when it started operations? Please include all workers and managers. 601 -9 2000 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 19 20 21 22 23 25 26 28 30 31 32 33 35 36 37 40 42 45 47 50 56 58 60 70 74 75 80 85 90 92 95 100 110 120 140 145 150 178 200 250 300 500 740 2000 In What Year Was This Establishment Formally Registered? In What Year Was This Establishment Formally Registered? In What Year Was This Establishment Formally Registered? In What Year Was This Establishment Formally Registered? In What Year Was This Establishment Formally Registered? In what year was this establishment formally registered? If -9, TERMINATE 601 -9 2018 -9 Don't know (spontaneous) -7 Never regiestered (spontaneous) 1937 1940 1948 1949 1962 1963 1964 1966 1968 1969 1970 1972 1973 1974 1976 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 How Many Years of Experience Working In This Sector Does The Top Manager Have? How Many Years of Experience Working In This Sector Does The Top Manager Have? How Many Years of Experience Working In This Sector Does The Top Manager Have? How Many Years of Experience Working In This Sector Does The Top Manager Have? How Many Years of Experience Working In This Sector Does The Top Manager Have? How many years of experience working in this sector does the Top Manager have? 601 -9 70 -9 Don't know (spontaneous) 1 One year or less 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 37 38 39 40 42 45 46 47 49 50 53 54 55 70 Is The Top Manager Female? Is The Top Manager Female? Is The Top Manager Female? Is The Top Manager Female? Is The Top Manager Female? Is the Top Manager female? 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Firm Has Supervisory Director or Supervisory Board? Firm Has Supervisory Director or Supervisory Board? Firm Has Supervisory Director or Supervisory Board? Firm Has Supervisory Director or Supervisory Board? Firm Has Supervisory Director or Supervisory Board? SKIP if b1=3 Does the firm have a board of directors or a supervisory board? If 2, -9, GO TO B.8 380 221 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss % of The Current Board of Directors Female % of The Current Board of Directors Female % of The Current Board of Directors Female % of The Current Board of Directors Female % of The Current Board of Directors Female SKIP if b1=3 What percent of the current board of directors or supervisory board is female? 240 361 -9 100 -9 Don't know (spontaneous) None 1 2 3 5 10 15 16 20 25 29 30 33 35 40 43 50 80 95 100 Sysmiss Does Establishment Have An Internationally-Recognized Quality Certification? Does Establishment Have An Internationally-Recognized Quality Certification? Does Establishment Have An Internationally-Recognized Quality Certification? Does Establishment Have An Internationally-Recognized Quality Certification? Does Establishment Have An Internationally-Recognized Quality Certification? Does this establishment have an internationally-recognized quality certification? If 2, -9, GO TO C.3 601 -9 2 -9 Don't know (spontaneous) -6 Still in process 1 Yes 2 No Specify The Internationally-Recognized Quality Certifications Specify The Internationally-Recognized Quality Certifications Specify The Internationally-Recognized Quality Certifications Specify The Internationally-Recognized Quality Certifications Specify The Internationally-Recognized Quality Certifications Please specify the internationally recognized quality certifications. 601 """Guide Certificate Of Excellence"" From The International Rafting Federation" 901 Cosecsa Haccp Haccp And Iso 9000 International Certificate Of Standardization Ios Ios International Certificate Iso Iso 450001 & Iso 9001 Iso 900 Iso 9000 Iso 90001.2015 Iso 9001 Iso 9001 2008 Iso 9001.2015 Iso 9001_2009 Iso Certification Iso Certification And Tapa Certificate Iso International Certificate Iso2001 Isolated 9000 Oem Certification Prm Africa Sabs South Africa International Certification South African Bureau Of Standards Zambia Bureau Of Standards Establishment Has Product Certification From Zambia Bureau of Standards Establishment Has Product Certification From Zambia Bureau of Standards Establishment Has Product Certification From Zambia Bureau of Standards Establishment Has Product Certification From Zambia Bureau of Standards Establishment Has Product Certification From Zambia Bureau of Standards Does this establishment have a nationally recognized product certification from the Zambia Bureau of Standards? If 2, -9, GO TO C.3 601 -9 2 -9 Don't know (spontaneous) -6 Still in process 1 Yes 2 No Specify The Nationally-Recognized Product Certification Specify The Nationally-Recognized Product Certification Specify The Nationally-Recognized Product Certification Specify The Nationally-Recognized Product Certification Specify The Nationally-Recognized Product Certification Please specify the nationally recognized product certification. 601 Bureau Of Standards Certificate Don't know Dont Know National Construction Concil National Construction Council National Product Certificate From Zambia Bureau Of Standards Pacra Pacra/Zabs Sabs Zabs ZABS Zabs ( Zambia Bureau Of Standards ) Zabz Zambia Beaural Of Standards Zambia Beaureal Of Standards Zambia Bureau Of Standard Certificate Zambia Bureau Of Standards Zambia Bureau Of Standards 6 Zambia Bureau Of Standards And Zambia Association Of Manufacture. Zambia Bureau Of Standards And Zambia Fisheries Association Of Zambia Zambia Bureau Of Standards Certificate Zambia Bureau Of Standards Certification Zambia Bureau Of Standards In Manufacturing Zambia Bureau Of Standards, National Construction Council, Timba Association Of Zambia Zambia Bureau Of Standards. Zambia Bureau Of Standards. Zppa. Health Certificate From Lusaka City Council. Zambia Bureau Standards Zambia Bureau Standards Certificate Zambia National Council For Construction Association Zambia Public Procurement Authority Zerma Zppa Zs723 How Many Days Did It Take For You To Receive Product Certification? How Many Days Did It Take For You To Receive Product Certification? How Many Days Did It Take For You To Receive Product Certification? How Many Days Did It Take For You To Receive Product Certification? How Many Days Did It Take For You To Receive Product Certification? Referring to the most recently obtained product certification from the Zambia Bureau of Standards, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 152 449 -9 180 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 Less than one day 2 3 4 5 6 7 8 9 10 12 14 15 20 21 24 25 30 37 38 48 60 62 90 95 180 Sysmiss Application To Obtain An Electrical Connection Submitted Over The Last 2 Years Application To Obtain An Electrical Connection Submitted Over The Last 2 Years Application To Obtain An Electrical Connection Submitted Over The Last 2 Years Application To Obtain An Electrical Connection Submitted Over The Last 2 Years Application To Obtain An Electrical Connection Submitted Over The Last 2 Years Now, we turn to the establishment’s operations Over the last two years, did this establishment submit an application to obtain an electrical connection? If 2, -9, GO TO C.6 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Receive An Electrical Connection Service? How Many Days Did It Take For You To Receive An Electrical Connection Service? How Many Days Did It Take For You To Receive An Electrical Connection Service? How Many Days Did It Take For You To Receive An Electrical Connection Service? How Many Days Did It Take For You To Receive An Electrical Connection Service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 72 529 -9 600 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 2 3 5 6 7 8 12 14 16 20 21 30 38 45 60 90 120 126 150 180 200 365 500 545 600 Sysmiss Informal Gift/Payment Expected or Requested For An Electrical Connection? Informal Gift/Payment Expected or Requested For An Electrical Connection? Informal Gift/Payment Expected or Requested For An Electrical Connection? Informal Gift/Payment Expected or Requested For An Electrical Connection? Informal Gift/Payment Expected or Requested For An Electrical Connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 72 529 -9 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Over Last FY, Did This Establishment Experience Power Outages? Over Last FY, Did This Establishment Experience Power Outages? Over Last FY, Did This Establishment Experience Power Outages? Over Last FY, Did This Establishment Experience Power Outages? Over Last FY, Did This Establishment Experience Power Outages? Over fiscal year [Insert last complete fiscal year], did this establishment experience power outages? If 2, -9, GO TO C.10 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Number of Power Outages Experienced In A Typical Month In Last Fiscal Year Number of Power Outages Experienced In A Typical Month In Last Fiscal Year Number of Power Outages Experienced In A Typical Month In Last Fiscal Year Number of Power Outages Experienced In A Typical Month In Last Fiscal Year Number of Power Outages Experienced In A Typical Month In Last Fiscal Year In a typical month, over fiscal year [Insert last complete fiscal year], how many power outages did this establishment experience? If the number ot power outages in a typical month = 0, GO TO C.9 If -9, GO TO C.9 495 106 -9 150 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 12 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 32 33 40 41 48 50 80 90 96 130 150 Sysmiss Average Duration of Power Outages: Hours Average Duration of Power Outages: Hours Average Duration of Power Outages: Hours Average Duration of Power Outages: Hours Average Duration of Power Outages: Hours How long did these power outages last on average? - Hours 479 122 -9 48 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 19 20 21 22 23 24 25 26 27 28 29 30 32 35 45 48 Sysmiss Average Duration of Power Outages: Minutes Average Duration of Power Outages: Minutes Average Duration of Power Outages: Minutes Average Duration of Power Outages: Minutes Average Duration of Power Outages: Minutes How long did these power outages last on average? - MInutes 479 122 -9 59 -9 Don't know (spontaneous) 1 One minute or less 2 4 5 10 12 15 20 22 30 40 45 50 59 Sysmiss Unit of losses (Percent of total annual sales or LCU) Unit of losses (Percent of total annual sales or LCU) Unit of losses (Percent of total annual sales or LCU) Unit of losses (Percent of total annual sales or LCU) Unit of losses (Percent of total annual sales or LCU) Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. If 2, -9, GO TO C.12 495 106 -9 2 -9 Don't know (spontaneous) None 1 Percent of total annual sales (%) 2 Local Currency Sysmiss In Last FY, Losses As % of Annual Sales Due To Power Outages In Last FY, Losses As % of Annual Sales Due To Power Outages In Last FY, Losses As % of Annual Sales Due To Power Outages In Last FY, Losses As % of Annual Sales Due To Power Outages In Last FY, Losses As % of Annual Sales Due To Power Outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. - Percent If 2, -9, GO TO C.12 308 293 100 -9 Don't know (spontaneous) None 1 2 3 4 5 6 7 8 9 10 12 15 16 20 22 25 30 35 38 40 45 47 50 60 65 70 75 80 90 95 100 Sysmiss In Last FY, Value of Losses Due To Power Outages In Last FY, Value of Losses Due To Power Outages In Last FY, Value of Losses Due To Power Outages In Last FY, Value of Losses Due To Power Outages In Last FY, Value of Losses Due To Power Outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. - ZMK If 2, -9, GO TO C.12 66 535 300 32000000 -9 Don't know (spontaneous) None 300 500 700 2000 3000 5000 8000 10000 10284 10400 12000 13000 15000 16800 17000 20000 26500 30000 35000 50000 70000 90174 170000 180000 200000 218000 224000 250000 300000 338376 350000 400000 440000 500000 560000 750000 825000 850000 1041666 2000000 2016000 2800000 3500000 5100000 11250000 15000000 20000000 32000000 Sysmiss Generator Shared or Owned Over The Course of Last Fiscal Year? Generator Shared or Owned Over The Course of Last Fiscal Year? Generator Shared or Owned Over The Course of Last Fiscal Year? Generator Shared or Owned Over The Course of Last Fiscal Year? Generator Shared or Owned Over The Course of Last Fiscal Year? Over the course of fiscal year [Insert last complete fiscal year], did this establishment own or share a generator? If 2, -9, GO TO C.12 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No % Electricity From Generator Owned/Shared By The Establishment In Last FY % Electricity From Generator Owned/Shared By The Establishment In Last FY % Electricity From Generator Owned/Shared By The Establishment In Last FY % Electricity From Generator Owned/Shared By The Establishment In Last FY % Electricity From Generator Owned/Shared By The Establishment In Last FY In fiscal year [Insert last complete fiscal year], what percentage of this establishment’s electricity came from a generator or generators that the establishment owned or shared? 336 265 -9 100 -9 Don't know (spontaneous) 1 2 3 4 5 6 8 10 12 13 15 20 22 25 30 33 35 36 40 45 46 50 55 60 65 70 72 75 80 90 95 100 Sysmiss Application To Obtain A Water Connection Submitted Over The Last 2 Years Application To Obtain A Water Connection Submitted Over The Last 2 Years Application To Obtain A Water Connection Submitted Over The Last 2 Years Application To Obtain A Water Connection Submitted Over The Last 2 Years Application To Obtain A Water Connection Submitted Over The Last 2 Years Over the last two years, did this establishment submit an application to obtain a water connection? If 2, -9, GO TO C.22b 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Obtain A Water Connection? How Many Days Did It Take For You To Obtain A Water Connection? How Many Days Did It Take For You To Obtain A Water Connection? How Many Days Did It Take For You To Obtain A Water Connection? How Many Days Did It Take For You To Obtain A Water Connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 33 568 -9 90 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 5 7 10 13 14 30 40 60 90 Sysmiss When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 33 568 -9 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Did You Experience Insufficient Water Supply For Production In Last FY? Did You Experience Insufficient Water Supply For Production In Last FY? Did You Experience Insufficient Water Supply For Production In Last FY? Did You Experience Insufficient Water Supply For Production In Last FY? Did You Experience Insufficient Water Supply For Production In Last FY? 175 426 -9 2 -9 Don't know (spontaneous) -7 The establishment does not use water for production 1 Yes 2 No Sysmiss Frequency of Incidents of Water Shortages In A Typical Month In Last FY Frequency of Incidents of Water Shortages In A Typical Month In Last FY Frequency of Incidents of Water Shortages In A Typical Month In Last FY Frequency of Incidents of Water Shortages In A Typical Month In Last FY Frequency of Incidents of Water Shortages In A Typical Month In Last FY 26 575 2 48 -9 Don't know (spontaneous) 2 3 4 5 6 7 10 12 14 15 20 25 30 48 Sysmiss Average Length of Water Shortages (Affecting Production) In Last Fiscal Year Average Length of Water Shortages (Affecting Production) In Last Fiscal Year Average Length of Water Shortages (Affecting Production) In Last Fiscal Year Average Length of Water Shortages (Affecting Production) In Last Fiscal Year Average Length of Water Shortages (Affecting Production) In Last Fiscal Year 26 575 -9 48 -9 Don't know (spontaneous) 1 One hour or less 2 3 5 6 8 10 22 24 48 Sysmiss Establishment Has Its Own Website Establishment Has Its Own Website Establishment Has Its Own Website Establishment Has Its Own Website Establishment Has Its Own Website At the present time, does this establishment have its own website or social media page? 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Much of An Obstacle: Electricity To Operations of This Establishment? How Much of An Obstacle: Electricity To Operations of This Establishment? How Much of An Obstacle: Electricity To Operations of This Establishment? How Much of An Obstacle: Electricity To Operations of This Establishment? How Much of An Obstacle: Electricity To Operations of This Establishment? SHOW CARD 3 Using the response options on the card; To what degree is Electricity an obstacle to the current operations of this establishment? 601 -9 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Establishment'S Main Product/Service Last FY Establishment'S Main Product/Service Last FY Establishment'S Main Product/Service Last FY Establishment'S Main Product/Service Last FY Establishment'S Main Product/Service Last FY The next topic to be covered is how and where this establishment makes its sales. In fiscal year [Insert last complete fiscal year], what was this establishment’s main activity, product or service, that is, the activity, product or service that represented the largest proportion of annual sales 601 1 6 1 Manufacturing of 2 Retail trade of 3 Wholesale trade of 4 Construction of 5 Hotel or restaurant 6 Provide services of Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year Main Product/Service (By The Largest % of Annual Sales) In Last Fiscal Year DETAILED DESCRIPTION OF MAIN ACTIVITY AND PRODUCT 601 Main Product/Service: Percent of Total Annual Sales Main Product/Service: Percent of Total Annual Sales Main Product/Service: Percent of Total Annual Sales Main Product/Service: Percent of Total Annual Sales Main Product/Service: Percent of Total Annual Sales What percentage of total sales does the main activity or product represent? 601 -9 100 -9 Don't know (spontaneous) 10 20 30 35 40 45 50 51 55 60 62 65 66 70 75 78 80 85 88 90 95 97 98 99 100 In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In fiscal year [Insert last complete fiscal year], what were this establishment’s total annual sales for all products and services? - "Total annual sales in fiscal year [ insert last complete fiscal year]" 601 -9 2000000000 -9 Don't know (spontaneous) Please Also Write Out The Number Please Also Write Out The Number Please Also Write Out The Number Please Also Write Out The Number Please Also Write Out The Number PLEASE ALSO WRITE OUT THE NUMBER (i.e. 50,000 AS FIFTY THOUSAND) 601 What Were The Establishment Sales 3 Years Ago What Were The Establishment Sales 3 Years Ago What Were The Establishment Sales 3 Years Ago What Were The Establishment Sales 3 Years Ago What Were The Establishment Sales 3 Years Ago Looking back to fiscal year [Insert last complete fiscal year minus two], what were total annual sales for this establishment? 601 -9 1800000000 -9 Don't know (spontaneous) -7 Establishment was not in business in Fiscal Year Use Mobile Money To Receive Payments From Customers? Use Mobile Money To Receive Payments From Customers? Use Mobile Money To Receive Payments From Customers? Use Mobile Money To Receive Payments From Customers? Use Mobile Money To Receive Payments From Customers? Coming back to fiscal year [Insert last complete fiscal year], did this establishment use mobile money to receive payments from customers? If 2, -9, GO TO ZAMD.3 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No % of Annual Sales Received Via Mobile Money % of Annual Sales Received Via Mobile Money % of Annual Sales Received Via Mobile Money % of Annual Sales Received Via Mobile Money % of Annual Sales Received Via Mobile Money In fiscal year [Insert last complete fiscal year], what percentage of annual sales did this establishment receive from customers using mobile money? 114 487 90 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 10 12 13 15 20 30 35 40 45 70 80 90 Sysmiss Use Debit or Credit Card via Point-of-Sale Device To Receive Payments? Use Debit or Credit Card via Point-of-Sale Device To Receive Payments? Use Debit or Credit Card via Point-of-Sale Device To Receive Payments? Use Debit or Credit Card via Point-of-Sale Device To Receive Payments? Use Debit or Credit Card via Point-of-Sale Device To Receive Payments? In fiscal year [Insert last complete fiscal year], did this establishment use debit or credit card payments via a point-of-sale device to receive payments from customers? If 2, -9, GO TO ZAMD.5 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No % of Annual Sales Received Using Debit or Credit Card Payments % of Annual Sales Received Using Debit or Credit Card Payments % of Annual Sales Received Using Debit or Credit Card Payments % of Annual Sales Received Using Debit or Credit Card Payments % of Annual Sales Received Using Debit or Credit Card Payments In fiscal year [Insert last complete fiscal year], what percentage of annual sales did this establishment receive from customers using Debit or credit card payments? 184 417 -9 100 -9 Don't know (spontaneous) 1 2 3 4 5 6 10 12 15 17 20 25 30 31 35 40 47 50 60 65 70 75 80 90 100 Sysmiss % of Purchases Made Online % of Purchases Made Online % of Purchases Made Online % of Purchases Made Online % of Purchases Made Online In the fiscal year [Insert last complete fiscal year], what percentage of this establishment’s purchases of material inputs, supplies, and finished goods were made online? 601 -9 100 -9 Don't know (spontaneous) 1 2 3 5 6 10 12 15 17 20 25 30 35 40 45 50 60 65 70 75 80 85 90 95 96 99 100 % of Annual Sales Conducted Online % of Annual Sales Conducted Online % of Annual Sales Conducted Online % of Annual Sales Conducted Online % of Annual Sales Conducted Online In the fiscal year [Insert last complete fiscal year], what percentage of this establishment’s total annual sales were made online? 601 -9 100 -9 Don't know (spontaneous) 1 2 4 5 8 10 15 17 20 25 30 35 40 45 50 55 60 70 75 80 90 100 Did This Establishment Export Goods Directly or Indirectly? Did This Establishment Export Goods Directly or Indirectly? Did This Establishment Export Goods Directly or Indirectly? Did This Establishment Export Goods Directly or Indirectly? Did This Establishment Export Goods Directly or Indirectly? Referring to fiscal year [insert last complete fiscal year minus one], did this establishment export goods directly or indirectly? 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No % of Sales: National Sales % of Sales: National Sales % of Sales: National Sales % of Sales: National Sales % of Sales: National Sales SHOW CARD 4 In fiscal year [Insert last complete fiscal year], what percentage of this establishment’s sales were: - National sales IF 100% GO TO D.10 601 -9 100 -9 Don't know (spontaneous) 2 5 10 20 30 35 38 40 50 55 60 70 75 80 82 85 90 92 95 96 98 99 100 % O Sales: Indirect Exports % O Sales: Indirect Exports % O Sales: Indirect Exports % O Sales: Indirect Exports % O Sales: Indirect Exports SHOW CARD 4 In fiscal year [Insert last complete fiscal year], what percentage of this establishment’s sales were: - Indirect exports (sold domestically to third party that exports products) 601 -9 100 -9 Don't know (spontaneous) 1 2 4 5 10 15 20 25 30 50 60 90 95 98 100 % of Sales: Direct Exports % of Sales: Direct Exports % of Sales: Direct Exports % of Sales: Direct Exports % of Sales: Direct Exports SHOW CARD 4 In fiscal year [Insert last complete fiscal year], what percentage of this establishment’s sales were: - Direct exports 601 -9 98 -9 Don't know (spontaneous) 1 2 5 6 10 15 18 20 25 30 35 40 45 50 55 60 62 80 90 98 In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? 32 569 -9 72 -9 Don't know (spontaneous) -7 Does not apply 1 One day or less 2 3 4 5 7 10 14 20 25 30 72 Sysmiss Country To Which Establishment Exported Largest Share of Sales Country To Which Establishment Exported Largest Share of Sales Country To Which Establishment Exported Largest Share of Sales Country To Which Establishment Exported Largest Share of Sales Country To Which Establishment Exported Largest Share of Sales SKIP ZAMD.8 if d3c>0 SHOW CARD 5 In fiscal year [Insert last complete fiscal year], what was the main reason why this establishment did not export directly? All, GO TO D.10 601 Botswana Britain China Congo Congo Dr Democratic Republic Of Congo Democratic Republic Of Congo (Drc) Don't know Dr Congo Drc Congo India Italy Kenya Malawi Namibia South Africa Tanzania Uganda United States Of America Zimbabwe % of Establishment's Export Directed to This Country % of Establishment's Export Directed to This Country % of Establishment's Export Directed to This Country % of Establishment's Export Directed to This Country % of Establishment's Export Directed to This Country 36 565 100 -9 Don't know (spontaneous) 1 3 4 5 10 20 25 28 40 50 55 60 70 85 95 99 100 Sysmiss Source of Information Used To Find Its Main Buyer For Direct Exports Source of Information Used To Find Its Main Buyer For Direct Exports Source of Information Used To Find Its Main Buyer For Direct Exports Source of Information Used To Find Its Main Buyer For Direct Exports Source of Information Used To Find Its Main Buyer For Direct Exports 36 565 1 9 -9 Don't know (spontaneous) 1 Personal knowledge and research (advertisement, internet, etc.) 2 Other businesses in the same line than own 3 Other business associates, suppliers or customers 4 Business Association or Chamber of Commerce 5 Government agency 6 Tender 7 Supplier is located close to this establishment 8 Supplier contacted this establishment 9 Other Sysmiss Biggest Obstacle Faced In Direct Export Operations Biggest Obstacle Faced In Direct Export Operations Biggest Obstacle Faced In Direct Export Operations Biggest Obstacle Faced In Direct Export Operations Biggest Obstacle Faced In Direct Export Operations 36 565 -9 11 -9 Don't know (spontaneous) 1 Testing and Certifications requirements 2 Customs procedures 3 Government procurement procedures 4 High or discriminatory taxes or charges 5 Export licensing, quota or prohibitions 6 Lack of information on export market 7 Lack of support to prospect new markets 8 Pre-shipment controls 9 Restrictive foreign exchange allocations 10 Volume requirements of buyers abroad 11 Quality requirements of buyers abroad Sysmiss In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Exports Through Customs,Informal Gift/Payment Expected or Requested? 36 565 -9 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss In What Year Did This Establishment First Export Directly or Indirectly? In What Year Did This Establishment First Export Directly or Indirectly? In What Year Did This Establishment First Export Directly or Indirectly? In What Year Did This Establishment First Export Directly or Indirectly? In What Year Did This Establishment First Export Directly or Indirectly? In which year did this establishment first export directly or indirectly? 132 469 -9 2019 -9 Don't know (spontaneous) 1949 1965 1966 1980 1985 1986 1991 1995 1996 1997 2000 2001 2002 2003 2004 2005 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Sysmiss Main Reason of Not Exporting Directly Main Reason of Not Exporting Directly Main Reason of Not Exporting Directly Main Reason of Not Exporting Directly Main Reason of Not Exporting Directly SKIP ZAMD.8 if d3c>0 SHOW CARD 5 In fiscal year [Insert last complete fiscal year], what was the main reason why this establishment did not export directly? All, GO TO D.10 524 77 -7 6 -9 Don't know (spontaneous) -7 Does not apply (Spontaneous) 1 High production costs 2 High trade costs 3 Lack of demand for products abroad 4 Insufficient capacity of production 5 Overvalued exchange rate 6 Other Sysmiss In Last FY, % of Value of Products Lost In Transit Due To Theft In Last FY, % of Value of Products Lost In Transit Due To Theft In Last FY, % of Value of Products Lost In Transit Due To Theft In Last FY, % of Value of Products Lost In Transit Due To Theft In Last FY, % of Value of Products Lost In Transit Due To Theft In fiscal year [Insert last complete fiscal year], what percentage of the value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? If -7, GO TO D.12 601 -9 90 -9 Don't know (spontaneous) -7 No internal shipments made (does not apply) No losses 1 2 5 6 7 10 15 60 90 In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? In Last FY, % of Value of Products Lost In Transit Due To Breakage or Spoilage? In fiscal year [Insert last complete fiscal year], what percentage of value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 205 396 -9 30 -9 Don't know (spontaneous) -7 No internal shipments made (does not apply) No losses 1 2 3 5 6 10 20 30 Sysmiss % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year SHOW CARD 6 In fiscal year [Insert last complete fiscal year], what percentage of this establishment’s material inputs, supplies, or finished goods and materials purchased to resell were: - Of domestic origin 601 -9 100 -9 Don't know (spontaneous) 1 2 5 6 10 15 20 25 30 35 40 45 50 60 65 70 75 80 85 88 90 95 97 98 99 100 % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year SHOW CARD 6 In fiscal year [Insert last complete fiscal year], what percentage of this establishment’s material inputs, supplies, or finished goods and materials purchased to resell were: - Of foreign origin IF 0 GO TO GO TO ZAMD.18 601 -9 100 -9 Don't know (spontaneous) 1 2 3 5 10 12 15 20 25 30 35 40 50 55 60 65 70 75 80 85 90 94 95 98 99 100 Were Any of These Material Inputs And Supplies Imported Directly? Were Any of These Material Inputs And Supplies Imported Directly? Were Any of These Material Inputs And Supplies Imported Directly? Were Any of These Material Inputs And Supplies Imported Directly? Were Any of These Material Inputs And Supplies Imported Directly? Were any of the material inputs, supplies, or finished goods and materials purchased to resell purchased in fiscal year [Insert last complete fiscal year] imported directly? If 2, -9, GO TO GO TO ZAMD.18 317 284 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year In fiscal year [Insert last complete fiscal year], when this establishment imported material inputs, supplies, or finished goods and materials purchased to resell, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? If -7, GO TO ZAMD.13 240 361 -9 90 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 One day or less 2 3 4 5 6 7 8 10 12 14 15 16 17 20 21 26 30 35 40 44 45 56 60 75 90 Sysmiss In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? In Clearing Imports Through Customs,Informal Gift/Payment Expected or Requested? In reference to when this establishment imported material inputs or supplies, in claiming these goods from customs was an informal gift or payment expected or requested? 239 362 -9 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Main Source Country For Establishment’s Imports of Material Input or Supplies Main Source Country For Establishment’s Imports of Material Input or Supplies Main Source Country For Establishment’s Imports of Material Input or Supplies Main Source Country For Establishment’s Imports of Material Input or Supplies Main Source Country For Establishment’s Imports of Material Input or Supplies In fiscal year [Insert Last complete fiscal year], what was the country from which this establishment imported the largest share, in terms of value, of all material inputs or supplies? 601 America America And China Australia Botswana Britain China Congo Don't know Drc Congo Dubai France German Germany Holland India Iran Ireland Japan Kenya Malaysia Namibia Netherlands Poland South-Africa South Africa South Africa And China South Africa And India South Africa And Zimbabwe South Africa. Southafrica Tanzania Thailand Turkey Uae. United Kingdom United States Of America Usa Zimbabwe % of Imported Intermediate Inputs or Supplies From The Country % of Imported Intermediate Inputs or Supplies From The Country % of Imported Intermediate Inputs or Supplies From The Country % of Imported Intermediate Inputs or Supplies From The Country % of Imported Intermediate Inputs or Supplies From The Country In fiscal year [Insert Last complete fiscal year], what percentage of the imported material inputs or supplies originated from this country: 240 361 -9 100 -9 Don't know (spontaneous) 2 3 5 10 15 18 20 25 30 35 40 45 50 55 60 65 70 75 80 85 88 90 95 99 100 Sysmiss Number of Years Importing Material Inputs or Supplies From This Country Number of Years Importing Material Inputs or Supplies From This Country Number of Years Importing Material Inputs or Supplies From This Country Number of Years Importing Material Inputs or Supplies From This Country Number of Years Importing Material Inputs or Supplies From This Country For how many years has this establishment been importing material inputs or supplies from this country? 240 361 -9 2017 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 29 30 33 35 40 50 55 56 64 69 80 1994 2000 2005 2011 2012 2013 2017 Sysmiss Main Reason of Importing Material and Supplies Main Reason of Importing Material and Supplies Main Reason of Importing Material and Supplies Main Reason of Importing Material and Supplies Main Reason of Importing Material and Supplies SHOW CARD 7 With reference to the main material input or supply imported by this establishment in [Insert Last complete fiscal year], what was the main reason why this establishment imports it? Main refers to the material input or supply that represent the largest share, in terms of value, of all material inputs or supplies imported by this establishment. 240 361 1 5 -9 Don't know (spontaneous) 1 Similar material inputs or supplies are not available in the domestic market 2 Supply of similar material inputs or supplies from domestic market are too unreliable 3 Similar material inputs or supplies from domestic markets are more expensive 4 Similar material inputs or supplies from domestic markets are of poor quality 5 None of the above Sysmiss Main Source of Information Used To Find Main Supplier of Inputs and Supplies Main Source of Information Used To Find Main Supplier of Inputs and Supplies Main Source of Information Used To Find Main Supplier of Inputs and Supplies Main Source of Information Used To Find Main Supplier of Inputs and Supplies Main Source of Information Used To Find Main Supplier of Inputs and Supplies SHOW CARD 8 What was the main source of information used by this establishment to find the main supplier for the main materials inputs or supplies imported in [Insert Last complete fiscal year]? Main supplier refers to a supplier that accounted for the largest share, in terms of value, of the establishment’s total materials inputs or supplies imported in fiscal year [Insert Last complete fiscal year] 240 361 1 9 -9 Don't know (spontaneous) 1 Personal knowledge or research 2 Other businesses in the same industry 3 Suppliers or customers 4 Business Association or Chamber of Commerce 5 Government agency 6 Tender 7 Supplier is located close to this establishment 8 Supplier contacted this establishment 9 None of the above Sysmiss % Sold To: Local or National Govt, Govt Agencies or State Owned Enterprise % Sold To: Local or National Govt, Govt Agencies or State Owned Enterprise % Sold To: Local or National Govt, Govt Agencies or State Owned Enterprise % Sold To: Local or National Govt, Govt Agencies or State Owned Enterprise % Sold To: Local or National Govt, Govt Agencies or State Owned Enterprise In fiscal year [insert last complete fiscal year], what percentage of this establishment’s sales were sold to? - Local or national government, government agencies, or state-owned enterprises 601 -9 100 -9 Don't know (spontaneous) 1 2 3 5 6 7 10 14 15 20 25 30 35 40 45 50 55 60 70 75 80 90 95 100 % Sold To: Foreign Owned Private Firms, Including Those Located In Zambia % Sold To: Foreign Owned Private Firms, Including Those Located In Zambia % Sold To: Foreign Owned Private Firms, Including Those Located In Zambia % Sold To: Foreign Owned Private Firms, Including Those Located In Zambia % Sold To: Foreign Owned Private Firms, Including Those Located In Zambia In fiscal year [insert last complete fiscal year], what percentage of this establishment’s sales were sold to? - Private firms foreign-owned, including those located in Zambia 601 -9 100 -9 Don't know (spontaneous) 1 2 4 5 6 7 8 10 11 15 20 25 30 35 40 44 45 49 50 55 60 65 68 69 70 75 80 84 85 90 95 98 100 % Sold To: National Owned Private Firms % Sold To: National Owned Private Firms % Sold To: National Owned Private Firms % Sold To: National Owned Private Firms % Sold To: National Owned Private Firms In fiscal year [insert last complete fiscal year], what percentage of this establishment’s sales were sold to? - Zambian-owned private firms 601 -9 100 -9 Don't know (spontaneous) 1 2 3 4 5 7 8 9 10 12 14 15 18 20 24 25 30 35 38 40 43 45 47 50 59 60 68 70 75 79 80 90 95 99 100 % Sold To: Final Consumers/Individuals % Sold To: Final Consumers/Individuals % Sold To: Final Consumers/Individuals % Sold To: Final Consumers/Individuals % Sold To: Final Consumers/Individuals In fiscal year [insert last complete fiscal year], what percentage of this establishment’s sales were sold to? - Final consumers/individuals 601 -9 100 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 9 10 11 15 17 20 25 28 30 35 38 40 45 48 50 55 60 63 65 70 75 79 80 83 85 87 88 89 90 93 95 96 98 100 Are Total Sales Expected to Increase, Decrease or Remain Same? Are Total Sales Expected to Increase, Decrease or Remain Same? Are Total Sales Expected to Increase, Decrease or Remain Same? Are Total Sales Expected to Increase, Decrease or Remain Same? Are Total Sales Expected to Increase, Decrease or Remain Same? Now I would like to move to a different topic. Considering the next year, are this establishment’s total sales expected to increase, decrease, or remain the same? If 3, -9, GO TO ZAMD.21 601 -9 3 -9 Don't know (spontaneous) 1 Increase 2 Decrease 3 Remain the same Expected % Change In Total Sales Expected % Change In Total Sales Expected % Change In Total Sales Expected % Change In Total Sales Expected % Change In Total Sales In percentage terms, what is the expected change in total sales? 263 338 -9 100 -9 Don't know (spontaneous) 2 3 4 5 8 9 10 12 13 14 15 18 20 25 30 33 35 40 45 50 55 60 65 66 67 70 75 80 90 99 100 Sysmiss Main Obstacle In Expanding Establishment's Sales Main Obstacle In Expanding Establishment's Sales Main Obstacle In Expanding Establishment's Sales Main Obstacle In Expanding Establishment's Sales Main Obstacle In Expanding Establishment's Sales Currently, which of the following constitute the main obstacle to expansion of this establishment’s sales? 601 -9 9 -9 Don't know (spontaneous) 1 Lack of demand for its products 2 Unavailability of inputs 3 Obsolete machinery equipment 4 Lack of financing mechanisms for working capital 5 Lack of financing mechanisms for investment 6 Excessive abundance of cheap imports 7 Failure in electricity supply 8 Lack of skilled labor force 9 Limited availability of transport and storage How Much of An Obstacle: Transport? How Much of An Obstacle: Transport? How Much of An Obstacle: Transport? How Much of An Obstacle: Transport? How Much of An Obstacle: Transport? SHOW CARD 9 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - Transport 601 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Customs And Trade Regulations? How Much of An Obstacle: Customs And Trade Regulations? How Much of An Obstacle: Customs And Trade Regulations? How Much of An Obstacle: Customs And Trade Regulations? How Much of An Obstacle: Customs And Trade Regulations? SHOW CARD 9 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - Customs and trade regulations 601 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle What Happened When Problem In The Production Process/Services Provision Arose? What Happened When Problem In The Production Process/Services Provision Arose? What Happened When Problem In The Production Process/Services Provision Arose? What Happened When Problem In The Production Process/Services Provision Arose? What Happened When Problem In The Production Process/Services Provision Arose? And now I would like to ask you about management practices in this establishment. SHOW CARD 10 Over fiscal year [Insert last complete fiscal year], what best describes what happened at this establishment when a problem in the production process arose? 601 -9 4 -9 Don't know (spontaneous) -7 DOES NOT APPLY (SPONTANEOUS) 1 We fixed it but did not take further action 2 We fixed it and took action to make sure it did not happen again 3 We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance 4 No action was taken Did This Establishment Monitor Any Production/Service Performance Indicators? Did This Establishment Monitor Any Production/Service Performance Indicators? Did This Establishment Monitor Any Production/Service Performance Indicators? Did This Establishment Monitor Any Production/Service Performance Indicators? Did This Establishment Monitor Any Production/Service Performance Indicators? Over fiscal year [Insert last complete fiscal year], did this establishment monitor any performance indicators? If 2, -9, GO TO R.4 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Production/Service Provision Performance Indicators Were Monitored? How Many Production/Service Provision Performance Indicators Were Monitored? How Many Production/Service Provision Performance Indicators Were Monitored? How Many Production/Service Provision Performance Indicators Were Monitored? How Many Production/Service Provision Performance Indicators Were Monitored? Over fiscal year [Insert last complete fiscal year], how many performance indicators were monitored at this establishment? 440 161 -9 3 -9 Don't know (spontaneous) 1 1-2 production performance indicators 2 3-9 production performance indicators 3 10 or more production performance indicators Sysmiss Did This Establishment Have Production/Service Provision Targets? Did This Establishment Have Production/Service Provision Targets? Did This Establishment Have Production/Service Provision Targets? Did This Establishment Have Production/Service Provision Targets? Did This Establishment Have Production/Service Provision Targets? Over fiscal year [Insert last complete fiscal year], did this establishment have production targets? Examples of production targets are: production volume, quality, efficiency, waste, or on-time delivery. If 2, -9, GO TO R.8 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No What Best Describes The Time Frame of Production/Service Provision Targets? What Best Describes The Time Frame of Production/Service Provision Targets? What Best Describes The Time Frame of Production/Service Provision Targets? What Best Describes The Time Frame of Production/Service Provision Targets? What Best Describes The Time Frame of Production/Service Provision Targets? SHOW CARD 11 Over fiscal year [Insert last complete fiscal year], what best describes the time frame of production targets at this establishment? 483 118 1 3 -9 Don't know (spontaneous) 1 Main focus was on short-term (less than one year) production targets 2 Main focus was on long-term (one year or more) production targets 3 Combination of short term and long term production targets Sysmiss How Easy To Achieve Its Production/Service Provision Targets? How Easy To Achieve Its Production/Service Provision Targets? How Easy To Achieve Its Production/Service Provision Targets? How Easy To Achieve Its Production/Service Provision Targets? How Easy To Achieve Its Production/Service Provision Targets? SHOW CARD 12 Over fiscal year [Insert last complete fiscal year], how easy or difficult was it for this establishment to achieve its production targets overall? 483 118 -9 6 -9 Don't know (spontaneous) 1 Possible to achieve without much effort 2 Possible to achieve with some effort 3 Possible to achieve with normal amount of effort 4 Possible to achieve with more than normal effort 5 Only possible to achieve with extraordinary effort 6 Targets were not achieved Sysmiss Who Was Aware of The Production/Service Provision Targets At This Establishment? Who Was Aware of The Production/Service Provision Targets At This Establishment? Who Was Aware of The Production/Service Provision Targets At This Establishment? Who Was Aware of The Production/Service Provision Targets At This Establishment? Who Was Aware of The Production/Service Provision Targets At This Establishment? SHOW CARD 13 Over fiscal year [Insert last complete fiscal year], who was aware of the production targets at this establishment? 483 118 1 4 -9 Don't know (spontaneous) 1 Only senior managers 2 Most managers and some production workers 3 Most managers and most production workers 4 All managers and most production workers Sysmiss Was There Performance Bonuses Based On Production/Service Provision Targets? Was There Performance Bonuses Based On Production/Service Provision Targets? Was There Performance Bonuses Based On Production/Service Provision Targets? Was There Performance Bonuses Based On Production/Service Provision Targets? Was There Performance Bonuses Based On Production/Service Provision Targets? Over fiscal year [Insert last complete fiscal year], did this establishment have performance bonuses for managers? If 2, -9, GO TO R.10 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No What Were Managers' Performance Bonuses Usually Based On? What Were Managers' Performance Bonuses Usually Based On? What Were Managers' Performance Bonuses Usually Based On? What Were Managers' Performance Bonuses Usually Based On? What Were Managers' Performance Bonuses Usually Based On? Over fiscal year [Insert last complete fiscal year], what were managers' performance bonuses mostly based on? 213 388 -9 4 -9 Don't know (spontaneous) 1 Their own performance 2 Their team's or shift performance 3 The establishment’s performance 4 The firm’s performance Sysmiss What Was The Primary Way Non-Managers Were Promoted? What Was The Primary Way Non-Managers Were Promoted? What Was The Primary Way Non-Managers Were Promoted? What Was The Primary Way Non-Managers Were Promoted? What Was The Primary Way Non-Managers Were Promoted? SHOW CARD 14 Over fiscal year [Insert last complete fiscal year], what was the primary way non-managers were promoted at this establishment 601 -9 4 -9 Don't know (spontaneous) -7 1 Promotions were based solely on performance and ability 2 Promotions were based partly on performance and ability, and partly on other factors (for example, tenure or family connections) 3 Promotions were based mainly on factors other than performance and ability (for example, tenure or family connections) 4 Non-managers are normally not promoted When Was An Under-Performing Non-Manager Reassigned or Dismissed? When Was An Under-Performing Non-Manager Reassigned or Dismissed? When Was An Under-Performing Non-Manager Reassigned or Dismissed? When Was An Under-Performing Non-Manager Reassigned or Dismissed? When Was An Under-Performing Non-Manager Reassigned or Dismissed? SHOW CARD 15 Over fiscal year [Insert last complete fiscal year], when was an under-performing non-manager reassigned or dismissed? 601 -9 3 -9 Don't know (spontaneous) -7 DOES NOT APPLY (SPONTANEOUS) 1 Within 6 months of identifying non-manager under-performance 2 After 6 months of identifying non-manager under-performance 3 Rarely or never Did This Establishment Has Target For Sales For FY? Did This Establishment Has Target For Sales For FY? Did This Establishment Has Target For Sales For FY? Did This Establishment Has Target For Sales For FY? Did This Establishment Has Target For Sales For FY? Did this establishment have targets for sales for fiscal year [Insert Last complete fiscal year]? If 2, -9, GO TO ZAMR.4 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Frequently Monitor Sales To Check Whether It Meet The Target? How Frequently Monitor Sales To Check Whether It Meet The Target? How Frequently Monitor Sales To Check Whether It Meet The Target? How Frequently Monitor Sales To Check Whether It Meet The Target? How Frequently Monitor Sales To Check Whether It Meet The Target? How frequently did this establishment monitor sales to check whether it was on course to meet the targets for fiscal year [Insert Last complete fiscal year]? 466 135 2 5 -9 Don't know (spontaneous) 1 Never 2 Once a year or less frequent 3 Two or three times a year 4 Quarterly 5 Monthly or more often Sysmiss Did This Establishment Has Target For Profits For FY? Did This Establishment Has Target For Profits For FY? Did This Establishment Has Target For Profits For FY? Did This Establishment Has Target For Profits For FY? Did This Establishment Has Target For Profits For FY? Did this establishment have targets for profits for fiscal year [Insert Last complete fiscal year]? If 2, -9, GO TO E.1 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Frequently Monitor Profits To Check Whether They Meet The Target? How Frequently Monitor Profits To Check Whether They Meet The Target? How Frequently Monitor Profits To Check Whether They Meet The Target? How Frequently Monitor Profits To Check Whether They Meet The Target? How Frequently Monitor Profits To Check Whether They Meet The Target? How frequently did this establishment monitor profits to check whether they were on course to meet the targets for fiscal year [Insert Last complete fiscal year]? 439 162 1 5 -9 Don't know (spontaneous) 1 Never 2 Once a year or less frequent 3 Two or three times a year 4 Quarterly 5 Monthly or more often Sysmiss In Last FY, Main Market For Establishment'S Main Product In Last FY, Main Market For Establishment'S Main Product In Last FY, Main Market For Establishment'S Main Product In Last FY, Main Market For Establishment'S Main Product In Last FY, Main Market For Establishment'S Main Product SHOW CARD 16 In fiscal year [Insert last complete fiscal year], which of the following was the main market in which this establishment sold its main product? If -9, GO TO E.6 175 426 -9 3 -9 Don't know (spontaneous) 1 Local – main product sold mostly in same municipality where establishment is located 2 National – main product sold mostly across the country where establishment is located 3 International Sysmiss Competitors For The Main Product/Service In The Main Market Competitors For The Main Product/Service In The Main Market Competitors For The Main Product/Service In The Main Market Competitors For The Main Product/Service In The Main Market Competitors For The Main Product/Service In The Main Market In fiscal year [Insert last complete fiscal year], for the main market in which this establishment sold its main product, how many competitors did this establishment’s main product face? 167 434 -9 50 -9 Don't know (spontaneous) -4 Too many to count 1 2 3 4 5 6 7 9 10 12 15 20 30 35 50 Sysmiss Do You Use Technology Licensed From A Foreign-Owned Company? Do You Use Technology Licensed From A Foreign-Owned Company? Do You Use Technology Licensed From A Foreign-Owned Company? Do You Use Technology Licensed From A Foreign-Owned Company? Do You Use Technology Licensed From A Foreign-Owned Company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? 175 426 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Does This Establishment Compete Against Unregistered or Informal Firms? Does This Establishment Compete Against Unregistered or Informal Firms? Does This Establishment Compete Against Unregistered or Informal Firms? Does This Establishment Compete Against Unregistered or Informal Firms? Does This Establishment Compete Against Unregistered or Informal Firms? Does this establishment compete against unregistered or informal establishments? 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Market Share In Establishment's Main Market For Its Main Product Market Share In Establishment's Main Market For Its Main Product Market Share In Establishment's Main Market For Its Main Product Market Share In Establishment's Main Market For Its Main Product Market Share In Establishment's Main Market For Its Main Product In fiscal year [Insert Last complete fiscal year] what was this establishment market share in its main market for its main product? Market share is defined as the percentage of total sales value captured by this establishment in its main market for its main product or service. 601 -9 100 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 9 10 15 17 18 20 22 25 30 32 33 35 38 40 45 48 50 55 60 61 65 68 70 75 80 85 90 95 100 Market Share of Main Competitor In Establishment's Main Market Market Share of Main Competitor In Establishment's Main Market Market Share of Main Competitor In Establishment's Main Market Market Share of Main Competitor In Establishment's Main Market Market Share of Main Competitor In Establishment's Main Market In fiscal year [Insert Last complete fiscal year], in the main market for this establishment’s main product or service, what was the market share of this establishment’s main competitor? The main competitor is the competitor that most affects this establishment’s daily operations in terms of pressures on prices for its main product or services. 601 -9 3 -9 Don't know (spontaneous) 1 Less than 50% 2 Between 50% and 90% 3 >90% Which Best Describes Main Competitor For Establishment's Main Product or Service Which Best Describes Main Competitor For Establishment's Main Product or Service Which Best Describes Main Competitor For Establishment's Main Product or Service Which Best Describes Main Competitor For Establishment's Main Product or Service Which Best Describes Main Competitor For Establishment's Main Product or Service SHOW CARD 17 In fiscal year [Insert Last complete fiscal year], please indicate which of the following best describes the main competitor for this establishment’s main product or service. 601 -9 6 -9 Don't know (spontaneous) 1 Imports from other countries 2 Foreign firms operating in Zambia 3 Zambian private firms operating from another provinces 4 Zambian private firms operating in the same province 5 State owned enterprises (SOEs) 6 Informal sector business How Many New Competitors Entered the Market of Main Product In Last 2 FY? How Many New Competitors Entered the Market of Main Product In Last 2 FY? How Many New Competitors Entered the Market of Main Product In Last 2 FY? How Many New Competitors Entered the Market of Main Product In Last 2 FY? How Many New Competitors Entered the Market of Main Product In Last 2 FY? Over the last two fiscal years, for the main market in which this establishment sold its main product or service, how many new competitors entered the market? 601 -9 3 -9 Don't know (spontaneous) 1 2 1-5 3 >5 Describe The Relationship With Main Suppliers In Last 3 Years Describe The Relationship With Main Suppliers In Last 3 Years Describe The Relationship With Main Suppliers In Last 3 Years Describe The Relationship With Main Suppliers In Last 3 Years Describe The Relationship With Main Suppliers In Last 3 Years SHOW CARD 18 How would you describe the relationship of this establishment with its main supplier in the last three years? Main supplier refers to a supplier that accounted for the largest share, in terms of monetary value, of inputs or supplies purchased by this establishment in the last three years. 601 -7 5 -9 Don't know (spontaneous) -7 Doesn't Apply (no main supplier) 1 Switched main supplier 2 Wanted to switch to a different supplier but it was not possible because of long term and/or exclusive contract 3 Wanted to switch to a different supplier but it was not possible because there was no alternative competitive supplier 4 Happy with my current supplier; didn’t want to change 5 This establishment has been its own main provider of inputs Describe The Relationship With Main Distributors In Last 3 Years Describe The Relationship With Main Distributors In Last 3 Years Describe The Relationship With Main Distributors In Last 3 Years Describe The Relationship With Main Distributors In Last 3 Years Describe The Relationship With Main Distributors In Last 3 Years SHOW CARD 19 How would you describe the relationship of this establishment with its main distributor in the last three years? Main refers to a distributor that accounted for the largest share, in terms of monetary value, of goods and services sold by this establishment in the last three years 601 -9 5 -9 Don't know (spontaneous) -7 Doesn't Apply (no main distributor) 1 Switched main distributor 2 Wanted to switch to a different distributor but it was not possible because of long term and/or exclusive contract 3 Wanted to switch to a different distributor but it was not possible because there were no alternative competitive distributors 4 Happy with my current distributor; didn’t want to change 5 This establishment has been its own main distributor Characteristic of Competitors That Is Biggest Obstacle For Operation Characteristic of Competitors That Is Biggest Obstacle For Operation Characteristic of Competitors That Is Biggest Obstacle For Operation Characteristic of Competitors That Is Biggest Obstacle For Operation Characteristic of Competitors That Is Biggest Obstacle For Operation By looking at the list, please tell me which of the characteristics of this establishment competitors, if any, currently represents the biggest obstacle to this establishment’s operations. 601 -9 11 -9 Don't know (spontaneous) 1 They do not pay VAT or other sales taxes 2 They do not pay import duties or don’t observe trade regulations 3 They do not pay labor taxes or don’t observe labor regulations 4 They collude to set prices 5 They have favored access to credit 6 They have favored access to foreign exchange 7 They have favored access to subsidies and government support or contracts 8 They have better quality products 9 They can supply higher quantities 10 They can supply at cheaper prices 11 None of the above Market Regulation or Interventions of Govt That Is Largest Constraint To Compete Market Regulation or Interventions of Govt That Is Largest Constraint To Compete Market Regulation or Interventions of Govt That Is Largest Constraint To Compete Market Regulation or Interventions of Govt That Is Largest Constraint To Compete Market Regulation or Interventions of Govt That Is Largest Constraint To Compete SHOW CARD 20 Which, if any, of the following types of market regulations or other interventions of government bodies presents the largest constraint on this establishment’s ability to compete in its main markets? 601 -9 5 -9 Don't know (spontaneous) 1 Regulatory restrictions on the maximum number of firms that can enter a market 2 Regulatory restrictions to operate in all regions of Zambia 3 Regulations that restrict the establishment’s freedom to set prices 4 Regulations that restrict the establishment’s freedom to choose production technology or format of its product 5 None of the above How Much of An Obstacle: Practices of Competitors In Informal Sector? How Much of An Obstacle: Practices of Competitors In Informal Sector? How Much of An Obstacle: Practices of Competitors In Informal Sector? How Much of An Obstacle: Practices of Competitors In Informal Sector? How Much of An Obstacle: Practices of Competitors In Informal Sector? SHOW CARD 21 Using the response options on the card; To what degree are Practices of Competitors in the Informal Sector an obstacle to the current operations of this establishment? 601 -9 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle New Products/Services Introduced Over Last 3 Yrs New Products/Services Introduced Over Last 3 Yrs New Products/Services Introduced Over Last 3 Yrs New Products/Services Introduced Over Last 3 Yrs New Products/Services Introduced Over Last 3 Yrs And now we switch to a different topic. In this section “new” means new to the establishment but not necessarily new to the market. During the last three years, has this establishment introduced new or improved products or services? If 2, -9, GO TO H.5 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No New Products/Services Also New For Thr Establishment'S Main Market New Products/Services Also New For Thr Establishment'S Main Market New Products/Services Also New For Thr Establishment'S Main Market New Products/Services Also New For Thr Establishment'S Main Market New Products/Services Also New For Thr Establishment'S Main Market Were any of the new or improved products or services also new for the establishment’s main market? 200 401 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Describe In Detail The Main New or Significantly Improved Product or Service Describe In Detail The Main New or Significantly Improved Product or Service Describe In Detail The Main New or Significantly Improved Product or Service Describe In Detail The Main New or Significantly Improved Product or Service Describe In Detail The Main New or Significantly Improved Product or Service Please describe in detail the main new or improved product or service that this establishment introduced during the last three years. The main new or improved product or service is the one that represented the largest proportion of this establishment’s sales in value (not volume) during the last three years. 601 Describe How The Main New/Significantly Improved Product or Service Is Different Describe How The Main New/Significantly Improved Product or Service Is Different Describe How The Main New/Significantly Improved Product or Service Is Different Describe How The Main New/Significantly Improved Product or Service Is Different Describe How The Main New/Significantly Improved Product or Service Is Different Please describe in detail how the main new or improved product or service is different than the most similar product or service, if any, previously produced by this establishment. 601 During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process During the last three years, has this establishment introduced any new or improved process? These include: methods of manufacturing products or offering services; logistics, delivery, or distribution methods for inputs, products, or services; or supporting activities for processes? If 2, -9, GO TO H.8 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Describe Main New/Significantly Improved Process This Establishment Introduced Describe Main New/Significantly Improved Process This Establishment Introduced Describe Main New/Significantly Improved Process This Establishment Introduced Describe Main New/Significantly Improved Process This Establishment Introduced Describe Main New/Significantly Improved Process This Establishment Introduced Please describe in detail the main new or improved process that this establishment introduced during the last three years. The main innovative process is the innovative process that had the largest impact on the operations of the establishment during the last three years. 601 How The Main New/Significantly Improved Process Is Different How The Main New/Significantly Improved Process Is Different How The Main New/Significantly Improved Process Is Different How The Main New/Significantly Improved Process Is Different How The Main New/Significantly Improved Process Is Different Please describe in detail how the main new or improved process is different than the most similar process that is or was used by this establishment. 601 During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? During fiscal year [Insert last complete fiscal year], did this establishment spend on research and development activities, either in-house or contracted with other companies, excluding market research surveys? If 2, -9, GO TO F.1 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Much Spent On R&D, Either In-House or External? How Much Spent On R&D, Either In-House or External? How Much Spent On R&D, Either In-House or External? How Much Spent On R&D, Either In-House or External? How Much Spent On R&D, Either In-House or External? During fiscal year [Insert last complete fiscal year], how much did this establishment spend on research and development activities, either in-house or contracted with other companies? 71 530 -9 3700000 -9 Don't know (spontaneous) 10 20 60 120 500 1000 2000 4500 5000 6000 10000 10400 19000 20000 25000 26000 30000 50000 75000 80000 100000 140000 150000 314157 500000 750000 1400000 3700000 Sysmiss In Last FY, What Was The Capacity Utilization (%) of This Establishment? In Last FY, What Was The Capacity Utilization (%) of This Establishment? In Last FY, What Was The Capacity Utilization (%) of This Establishment? In Last FY, What Was The Capacity Utilization (%) of This Establishment? In Last FY, What Was The Capacity Utilization (%) of This Establishment? In fiscal year [Insert last complete fiscal year], what was this establishment’s output produced as a percentage of the maximum output possible if using all the physical capital available (capacity utilization)? If capacity utilization is 100%, GO TO F.2 175 426 -9 100 -9 Don't know (spontaneous) 10 15 20 23 25 30 35 40 45 48 50 55 60 65 67 68 70 72 73 75 78 80 85 90 95 100 Sysmiss Main Reason To Operate Below Establishment's Full Capacity Main Reason To Operate Below Establishment's Full Capacity Main Reason To Operate Below Establishment's Full Capacity Main Reason To Operate Below Establishment's Full Capacity Main Reason To Operate Below Establishment's Full Capacity SHOW CARD 22 Which of the following constitute the main reason for this establishment to operate below its full capacity? 150 451 -9 8 -9 Don't know (spontaneous) 1 Lack of demand for its products 2 Unavailability of inputs 3 Obsolete machinery equipment 4 Lack of financing mechanisms for working capital 5 Lack of financing mechanisms for investment 6 Excessive abundance of cheap imports 7 Failure in electricity supply 8 Lack of skilled labor force 9 Limited availability of transport and storage Sysmiss Number of Hours Per Week Operated By The Establishment In Last Fiscal Year Number of Hours Per Week Operated By The Establishment In Last Fiscal Year Number of Hours Per Week Operated By The Establishment In Last Fiscal Year Number of Hours Per Week Operated By The Establishment In Last Fiscal Year Number of Hours Per Week Operated By The Establishment In Last Fiscal Year In fiscal year [Insert last complete fiscal year], how many hours per week did this establishment normally operate? 175 426 -9 168 -9 Don't know (spontaneous) 3 6 8 9 10 11 12 14 18 20 28 35 36 40 42 45 48 49 50 51 52 53 54 56 57 60 62 63 66 68 70 72 77 80 82 84 100 108 110 112 120 122 126 140 144 150 152 155 156 160 168 Sysmiss Percentage of The Building Occupied: Owned By This Establishment Percentage of The Building Occupied: Owned By This Establishment Percentage of The Building Occupied: Owned By This Establishment Percentage of The Building Occupied: Owned By This Establishment Percentage of The Building Occupied: Owned By This Establishment Of the buildings occupied by this establishment, what percentage is owned by this establishment? 601 -9 100 -9 Don't know (spontaneous) 5 10 20 40 50 60 66 70 80 90 95 100 Percentage of The Land Occupied: Owned By This Establishment Percentage of The Land Occupied: Owned By This Establishment Percentage of The Land Occupied: Owned By This Establishment Percentage of The Land Occupied: Owned By This Establishment Percentage of The Land Occupied: Owned By This Establishment Of the land occupied by this establishment, what percentage is owned by this establishment? 601 -9 100 -9 Don't know (spontaneous) -7 Does not apply is a floor in a building (spontaneous) 5 10 20 30 40 50 60 66 70 80 95 100 Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Over the last two years, did this establishment submit an application to obtain a construction-related permit? If 2, -9, GO TO G.30 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Obtain A Construction-Related Permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 115 486 -9 425 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 2 3 5 6 7 10 14 20 24 25 30 31 35 60 65 68 90 92 98 250 425 Sysmiss Informal Gift/Payment Expected or Requested For A Construction-Related Permit Informal Gift/Payment Expected or Requested For A Construction-Related Permit Informal Gift/Payment Expected or Requested For A Construction-Related Permit Informal Gift/Payment Expected or Requested For A Construction-Related Permit Informal Gift/Payment Expected or Requested For A Construction-Related Permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 115 486 1 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss What Is The Total Selling Area In This Establishment? What Is The Total Selling Area In This Establishment? What Is The Total Selling Area In This Establishment? What Is The Total Selling Area In This Establishment? What Is The Total Selling Area In This Establishment? 158 443 -9 22500 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 10 15 16 20 25 30 35 36 40 45 50 54 56 60 72 75 80 95 100 109 150 200 240 250 300 324 400 420 600 700 750 800 875 1000 1050 1350 1500 2000 3500 4046 5000 22500 Sysmiss The Area Is Measured In: The Area Is Measured In: The Area Is Measured In: The Area Is Measured In: The Area Is Measured In: 114 487 1 4 1 Square Feet 2 Square Yards 3 Square Meters 4 Other Sysmiss Specify Other Units (If Not Included Above) The Area Is Measured In Specify Other Units (If Not Included Above) The Area Is Measured In Specify Other Units (If Not Included Above) The Area Is Measured In Specify Other Units (If Not Included Above) The Area Is Measured In Specify Other Units (If Not Included Above) The Area Is Measured In 601 Acres Hectares mitres How Much of An Obstacle: Access To Land? How Much of An Obstacle: Access To Land? How Much of An Obstacle: Access To Land? How Much of An Obstacle: Access To Land? How Much of An Obstacle: Access To Land? SHOW CARD 23 Using the response options on the card; To what degree is Access to Land an obstacle to the current operations of this establishment? 601 -9 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle In Last FY, Did This Establishment Pay For Security? In Last FY, Did This Establishment Pay For Security? In Last FY, Did This Establishment Pay For Security? In Last FY, Did This Establishment Pay For Security? In Last FY, Did This Establishment Pay For Security? We now turn to another topic. In fiscal year [Insert last complete fiscal year], did this establishment pay for security, for example equipment, personnel, or professional security services including internet security? If 2, -9, GO TO I.3 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Unit of Security Costs (Percent of total annual sales or LCU) Unit of Security Costs (Percent of total annual sales or LCU) Unit of Security Costs (Percent of total annual sales or LCU) Unit of Security Costs (Percent of total annual sales or LCU) Unit of Security Costs (Percent of total annual sales or LCU) In fiscal year [Insert last complete fiscal year], what percentage of this establishment’s total annual sales was paid for security, or what was the total annual cost of security? - Unit of security cost 460 141 -9 2 -9 Don't know (spontaneous) 1 Percent 2 Local Currency Sysmiss Percentage of Total Annual Sales Paid For Security In Last Fiscal Year Percentage of Total Annual Sales Paid For Security In Last Fiscal Year Percentage of Total Annual Sales Paid For Security In Last Fiscal Year Percentage of Total Annual Sales Paid For Security In Last Fiscal Year Percentage of Total Annual Sales Paid For Security In Last Fiscal Year In fiscal year [Insert last complete fiscal year], what percentage of this establishment’s total annual sales was paid for security, or what was the total annual cost of security? - Percentage of annual cost of sales 250 351 1 100 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 10 12 14 15 20 29 30 100 Sysmiss In Last Fiscal Year, What Is The Total Annual Cost of Security? In Last Fiscal Year, What Is The Total Annual Cost of Security? In Last Fiscal Year, What Is The Total Annual Cost of Security? In Last Fiscal Year, What Is The Total Annual Cost of Security? In Last Fiscal Year, What Is The Total Annual Cost of Security? In fiscal year [Insert last complete fiscal year], what percentage of this establishment’s total annual sales was paid for security, or what was the total annual cost of security? - ZMK 192 409 5 2688000 -9 Don't know (spontaneous) Sysmiss Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year Losses Due To Theft, Robbery, Vandalism or Arson Experienced In Last Fiscal Year In fiscal year [Insert last complete fiscal year], did this establishment experience losses as a result of theft, robbery, vandalism, arson on this establishment’s premises or from internet hacking or fraudulent internet transactions? If 2, -9, GO TO I.30 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Unit of Losses Due to Crime (Percent of total annual sales or LCU) Unit of Losses Due to Crime (Percent of total annual sales or LCU) Unit of Losses Due to Crime (Percent of total annual sales or LCU) Unit of Losses Due to Crime (Percent of total annual sales or LCU) Unit of Losses Due to Crime (Percent of total annual sales or LCU) In fiscal year [Insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism, arson, internet hacking or fraudulent internet transactions that occurred on this establishment’s premises either as a percentage of total annual sales or as total annual losses? - Unit of losses due to crime 183 418 -9 2 -9 Don't know (spontaneous) 1 Percent 2 Local Currency Sysmiss Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) Losses Due To Theft, Robbery, Vandalism or Arson In Last FY (% of Sales) In fiscal year [Insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism, arson, internet hacking or fraudulent internet transactions that occurred on this establishment’s premises either as a percentage of total annual sales or as total annual losses? - Annual losses as a percentage of sales 99 502 1 70 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 10 15 20 25 26 30 35 40 50 60 70 Sysmiss Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY Value of Losses Due To Theft, Robbery, Vandalism or Arson In Last FY In fiscal year [Insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism, arson, internet hacking or fraudulent internet transactions that occurred on this establishment’s premises either as a percentage of total annual sales or as total annual losses? - ZMK 75 526 385 2365575 -9 Don't know (spontaneous) 385 600 1000 1400 1500 1700 1750 2000 2500 3000 3036 4750 5000 6000 6700 7000 8000 10000 11200 12000 18000 20000 21000 23000 25000 28000 28400 30000 40000 43500 50000 51000 54000 62000 65000 68000 70000 100000 100200 120000 150000 175000 200000 216000 300000 518000 560000 575200 728445 2365575 Sysmiss How Much of An Obstacle: Crime, Theft And Disorder? How Much of An Obstacle: Crime, Theft And Disorder? How Much of An Obstacle: Crime, Theft And Disorder? How Much of An Obstacle: Crime, Theft And Disorder? How Much of An Obstacle: Crime, Theft And Disorder? SHOW CARD Using the response options on the card; To what degree is Crime, Theft and Disorder an obstacle to the current operations of this establishment? 601 -9 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle % of Working Capital Financed From Internal Funds/Retained Earnings % of Working Capital Financed From Internal Funds/Retained Earnings % of Working Capital Financed From Internal Funds/Retained Earnings % of Working Capital Financed From Internal Funds/Retained Earnings % of Working Capital Financed From Internal Funds/Retained Earnings I would like to ask you a few questions about how you finance the operations of this establishment. SHOW CARD 25 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment’s working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - Internal funds or retained earnings 601 -9 100 -9 Don't know (spontaneous) 3 10 20 25 29 30 35 40 45 50 55 60 61 65 67 70 72 75 80 85 90 95 98 100 % of Working Capital Borrowed From Banks % of Working Capital Borrowed From Banks % of Working Capital Borrowed From Banks % of Working Capital Borrowed From Banks % of Working Capital Borrowed From Banks I would like to ask you a few questions about how you finance the operations of this establishment. SHOW CARD 25 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment’s working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - Borrowed from banks: private and state-owned 601 -9 100 -9 Don't know (spontaneous) 2 5 10 15 20 25 28 30 33 35 40 50 60 70 71 75 80 90 100 % of Working Capital Borrowed From Non-Bank Financial Institutions % of Working Capital Borrowed From Non-Bank Financial Institutions % of Working Capital Borrowed From Non-Bank Financial Institutions % of Working Capital Borrowed From Non-Bank Financial Institutions % of Working Capital Borrowed From Non-Bank Financial Institutions I would like to ask you a few questions about how you finance the operations of this establishment. SHOW CARD 25 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment’s working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - Borrowed from non-bank financial institutions, which include microfinance institutions, credit cooperatives, credit unions, or finance companies 601 -9 50 -9 Don't know (spontaneous) 5 8 10 15 20 25 30 40 50 % of Working Capital Purchased On Credit/Advances From Suppliers /Customers % of Working Capital Purchased On Credit/Advances From Suppliers /Customers % of Working Capital Purchased On Credit/Advances From Suppliers /Customers % of Working Capital Purchased On Credit/Advances From Suppliers /Customers % of Working Capital Purchased On Credit/Advances From Suppliers /Customers I would like to ask you a few questions about how you finance the operations of this establishment. SHOW CARD 25 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment’s working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - Purchases on credit from suppliers and advances from customers 601 -9 100 -9 Don't know (spontaneous) 2 5 10 15 20 22 25 30 35 38 40 45 50 60 70 75 80 90 100 % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) % of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) I would like to ask you a few questions about how you finance the operations of this establishment. SHOW CARD 25 Over fiscal year [Insert last complete fiscal year], please estimate the proportion of this establishment’s working capital, that is the funds available for day-to-day operations, that was financed from each of the following sources? - Other, moneylenders, friends, relatives, etc. 601 -9 100 -9 Don't know (spontaneous) 3 5 9 10 15 17 20 25 30 40 50 60 70 80 100 Did This Establishment Purchase Any Fixed Assets In Last FY? Did This Establishment Purchase Any Fixed Assets In Last FY? Did This Establishment Purchase Any Fixed Assets In Last FY? Did This Establishment Purchase Any Fixed Assets In Last FY? Did This Establishment Purchase Any Fixed Assets In Last FY? In fiscal year [Insert last complete fiscal year], did this establishment purchase any new or used fixed assets, such as machinery, vehicles, equipment, land or buildings, including expansion and renovations of existing structures? 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Total Annual Expenditure For Purchases of Equipment In Last FY Total Annual Expenditure For Purchases of Equipment In Last FY Total Annual Expenditure For Purchases of Equipment In Last FY Total Annual Expenditure For Purchases of Equipment In Last FY Total Annual Expenditure For Purchases of Equipment In Last FY In fiscal year [Insert last complete fiscal year], how much did this establishment spend on purchases of: - New or used machinery, vehicles, and equipment? 237 364 -9 2000000000 -9 Don't know (spontaneous) Sysmiss Total Annual Expenditure For Purchases of Land And Buildings In Last FY Total Annual Expenditure For Purchases of Land And Buildings In Last FY Total Annual Expenditure For Purchases of Land And Buildings In Last FY Total Annual Expenditure For Purchases of Land And Buildings In Last FY Total Annual Expenditure For Purchases of Land And Buildings In Last FY In fiscal year [Insert last complete fiscal year], how much did this establishment spend on purchases of: - Land and buildings including expansion and renovations of existing structures? 237 364 -9 42500000 -9 Don't know (spontaneous) 10 20 250 1600 2000 2500 3000 3500 5000 6000 10000 12000 15000 20000 24975 25000 30000 40000 45000 50000 60000 65000 68000 70000 70929 79500 80000 90000 100000 108000 113907 115000 120000 135000 140000 150000 200000 220000 250000 300000 375000 490516 500000 732067 850000 900000 1000000 1100000 1600000 2030000 2300000 2600000 3500000 3700000 4000000 8670000 20856895 42500000 Sysmiss Unit of Purchases of Fixed Assets (Percent of total annual sales or LCU) Unit of Purchases of Fixed Assets (Percent of total annual sales or LCU) Unit of Purchases of Fixed Assets (Percent of total annual sales or LCU) Unit of Purchases of Fixed Assets (Percent of total annual sales or LCU) Unit of Purchases of Fixed Assets (Percent of total annual sales or LCU) SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Internal funds or retained earnings (percent of total annual sales) 237 364 1 2 -9 Don't know (spontaneous) 1 Percent of total fixed assets 2 Local Currency Sysmiss Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Internal funds or retained earnings (percent of fixed assets) 200 401 100 -9 Don't know (spontaneous) 10 20 25 30 35 40 45 50 60 70 75 80 85 90 95 100 Sysmiss Fixed Assets - Value Internal Funds or Retained Earnings Fixed Assets - Value Internal Funds or Retained Earnings Fixed Assets - Value Internal Funds or Retained Earnings Fixed Assets - Value Internal Funds or Retained Earnings Fixed Assets - Value Internal Funds or Retained Earnings SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Internal funds or retained earnings (Amount ZMK) 37 564 -9 24700000 -9 Don't know (spontaneous) 400 1600 5000 5200 5500 10000 15000 16000 17000 21000 24000 30000 40000 75000 96000 100000 104000 112000 120000 150000 263000 300000 320000 500000 700000 900000 1375000 3000000 3132000 24700000 Sysmiss Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Owners’ contribution or issued new equity shares (Percent of fixed assets) 200 401 -9 100 -9 Don't know (spontaneous) 5 10 15 20 25 30 40 50 60 100 Sysmiss Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Owners’ contribution or issued new equity shares (Amount ZMK) 37 564 -9 -9 Don't know (spontaneous) Sysmiss Last FY, % Fixed Assets Funded By: Bank Borrowing Last FY, % Fixed Assets Funded By: Bank Borrowing Last FY, % Fixed Assets Funded By: Bank Borrowing Last FY, % Fixed Assets Funded By: Bank Borrowing Last FY, % Fixed Assets Funded By: Bank Borrowing SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Borrowed from banks: private and state-owned (percent) 200 401 -9 100 -9 Don't know (spontaneous) 10 20 30 40 50 60 65 80 100 Sysmiss Fixed Assets - Value Borrowed From Banks Fixed Assets - Value Borrowed From Banks Fixed Assets - Value Borrowed From Banks Fixed Assets - Value Borrowed From Banks Fixed Assets - Value Borrowed From Banks SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Borrowed from banks: private and state-owned (Amount ZMK) 37 564 -9 150000 -9 Don't know (spontaneous) 35000 150000 Sysmiss Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Borrowed from non-bank financial institutions, which include microfinance institutions, credit cooperatives, credit unions, or finance companies (Percent) 200 401 -9 100 -9 Don't know (spontaneous) 4 5 10 15 20 100 Sysmiss Fixed Assets - Value Borrowed From Non-Bank Financial Institutions Fixed Assets - Value Borrowed From Non-Bank Financial Institutions Fixed Assets - Value Borrowed From Non-Bank Financial Institutions Fixed Assets - Value Borrowed From Non-Bank Financial Institutions Fixed Assets - Value Borrowed From Non-Bank Financial Institutions SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Borrowed from non-bank financial institutions, which include microfinance institutions, credit cooperatives, credit unions, or finance companies (Amount ZMK) 37 564 -9 -9 Don't know (spontaneous) Sysmiss Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Purchases on credit from suppliers and advances from customers (Percent) 200 401 -9 100 -9 Don't know (spontaneous) 1 5 10 15 20 25 40 50 80 90 100 Sysmiss Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Purchases on credit from suppliers and advances from customers (Amount ZMK) 37 564 -9 30000000 -9 Don't know (spontaneous) 360000 30000000 Sysmiss Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) Last FY, % Fixed Assets Funded By: Other (Money Lenders\Friends\Relatives\Etc) SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Other, moneylenders, friends, relatives, bonds, etc (Percent) 200 401 -9 100 -9 Don't know (spontaneous) 5 10 20 30 40 50 60 100 Sysmiss Fixed Assets - Value Other Fixed Assets - Value Other Fixed Assets - Value Other Fixed Assets - Value Other Fixed Assets - Value Other SHOW CARD 26 Over fiscal year [Insert last complete fiscal year], please estimate the proportion or ZMK amount of this establishment’s total purchases of fixed assets that were financed from the following sources: - Other, moneylenders, friends, relatives, bonds, etc (Amount ZMK) 37 564 -9 100000 -9 Don't know (spontaneous) 500 6000 9000 16000 100000 Sysmiss Purchase Any New/Used Fixed Assets? Purchase Any New/Used Fixed Assets? Purchase Any New/Used Fixed Assets? Purchase Any New/Used Fixed Assets? Purchase Any New/Used Fixed Assets? Now I would like to ask you about the fiscal year before last. In fiscal year [Insert last complete fiscal year minus one], did this establishment purchase any new or used fixed assets, such as machinery, vehicles, equipment, land or buildings, including expansion and renovations of existing structures? If 2, -9, GO TO K.6 175 426 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY Total Annual Expenditure For Purchases of Equipment In Year Prior To Last FY In fiscal year [Insert last complete fiscal year minus one], how much did this establishment spend on purchases of: - New or used machinery, vehicles, and equipment 45 556 -9 325000000 -9 Don't know (spontaneous) 20 300 500 780 2500 3500 8000 20000 25000 50000 50247 70000 95000 100000 120000 125000 150000 158000 200000 250000 316845 380000 385000 400000 600000 800000 850000 1000000 1700000 3000000 32060000 325000000 Sysmiss Total Annual Expenditure On Land And Buildings In Year Prior To Last FY Total Annual Expenditure On Land And Buildings In Year Prior To Last FY Total Annual Expenditure On Land And Buildings In Year Prior To Last FY Total Annual Expenditure On Land And Buildings In Year Prior To Last FY Total Annual Expenditure On Land And Buildings In Year Prior To Last FY In fiscal year [Insert last complete fiscal year minus one], how much did this establishment spend on purchases of: - Land and buildings 45 556 -9 4000000 -9 Don't know (spontaneous) 7000 10000 40000 50000 76100 129054 150000 750000 1200000 2650000 4000000 Sysmiss Does This Establishment Have A Checking And\or Saving Account? Does This Establishment Have A Checking And\or Saving Account? Does This Establishment Have A Checking And\or Saving Account? Does This Establishment Have A Checking And\or Saving Account? Does This Establishment Have A Checking And\or Saving Account? Now let’s talk about the establishment’s present situation. At this time, does this establishment have a checking (current) or savings account? 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No At This Time, Does This Establishment Have An Overdraft Facility? At This Time, Does This Establishment Have An Overdraft Facility? At This Time, Does This Establishment Have An Overdraft Facility? At This Time, Does This Establishment Have An Overdraft Facility? At This Time, Does This Establishment Have An Overdraft Facility? At this time, does this establishment have an overdraft facility? 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Establishment Has A Line of Credit or Loan From A Financial Institution? Establishment Has A Line of Credit or Loan From A Financial Institution? Establishment Has A Line of Credit or Loan From A Financial Institution? Establishment Has A Line of Credit or Loan From A Financial Institution? Establishment Has A Line of Credit or Loan From A Financial Institution? At this time, does this establishment have a line of credit or a loan from a financial institution? If 2, -9, GO TO K.15d 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Type of Financial Institution That Granted The Line of Credit or Loan Type of Financial Institution That Granted The Line of Credit or Loan Type of Financial Institution That Granted The Line of Credit or Loan Type of Financial Institution That Granted The Line of Credit or Loan Type of Financial Institution That Granted The Line of Credit or Loan SHOW CARD 27 Referring to the most recent line of credit or loan, what type of financial institution granted this loan? 94 507 1 4 -9 Don't know (spontaneous) 1 Private commercial banks 2 State-owned banks or government agency 3 Non-bank financial institutions 4 Other Sysmiss Year When The Most Recent Loan/Line of Credit Approved Year When The Most Recent Loan/Line of Credit Approved Year When The Most Recent Loan/Line of Credit Approved Year When The Most Recent Loan/Line of Credit Approved Year When The Most Recent Loan/Line of Credit Approved Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 94 507 -9 2020 -9 Don't know (spontaneous) 2009 2012 2014 2015 2016 2017 2018 2019 2020 Sysmiss For The Most Recent Loan, What Was The Value At The Time of Approval? For The Most Recent Loan, What Was The Value At The Time of Approval? For The Most Recent Loan, What Was The Value At The Time of Approval? For The Most Recent Loan, What Was The Value At The Time of Approval? For The Most Recent Loan, What Was The Value At The Time of Approval? Referring only to this most recent line of credit or loan, what was its value at the time of approval 94 507 -9 1485000000 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 50 700 10000 20000 50000 60000 75000 90000 100000 120000 150000 200000 225000 250000 300000 400000 500000 550000 600000 700000 783052 1000000 1200000 1500000 2000000 2300000 2500000 3750000 4000000 4200000 5000000 7000000 7056000 8000000 9000000 10000000 15000000 25000000 26000000 30000000 48000000 50000000 80000000 148000000 260000000 300000000 1485000000 Sysmiss Financing Required For The Most Recent Line of Credit or Loan Financing Required For The Most Recent Line of Credit or Loan Financing Required For The Most Recent Line of Credit or Loan Financing Required For The Most Recent Line of Credit or Loan Financing Required For The Most Recent Line of Credit or Loan Referring only to this most recent line of credit or loan, did the financing require collateral? If 2, -9, GO TO K.15b 94 507 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Land, Buildings Type of Collateral Required For The Most Recent Loan? Land, Buildings Type of Collateral Required For The Most Recent Loan? Land, Buildings Type of Collateral Required For The Most Recent Loan? Land, Buildings Type of Collateral Required For The Most Recent Loan? Land, Buildings Referring only to this most recent line of credit or loan, what type of collateral was required? - Land, buildings under ownership of the establishment 79 522 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Equipment Type of Collateral Required For The Most Recent Loan? Equipment Type of Collateral Required For The Most Recent Loan? Equipment Type of Collateral Required For The Most Recent Loan? Equipment Type of Collateral Required For The Most Recent Loan? Equipment Referring only to this most recent line of credit or loan, what type of collateral was required? - Machinery and equipment including movables 79 522 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Accounts Type of Collateral Required For The Most Recent Loan? Accounts Type of Collateral Required For The Most Recent Loan? Accounts Type of Collateral Required For The Most Recent Loan? Accounts Type of Collateral Required For The Most Recent Loan? Accounts Referring only to this most recent line of credit or loan, what type of collateral was required? - Accounts receivable and inventories 79 522 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Personal Assets Type of Collateral Required For The Most Recent Loan? Personal Assets Type of Collateral Required For The Most Recent Loan? Personal Assets Type of Collateral Required For The Most Recent Loan? Personal Assets Type of Collateral Required For The Most Recent Loan? Personal Assets Referring only to this most recent line of credit or loan, what type of collateral was required? - Personal assets of owner (house, etc.) 79 522 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Type of Collateral Required For The Most Recent Loan? Other Type of Collateral Required For The Most Recent Loan? Other Type of Collateral Required For The Most Recent Loan? Other Type of Collateral Required For The Most Recent Loan? Other Type of Collateral Required For The Most Recent Loan? Other Referring only to this most recent line of credit or loan, what type of collateral was required? - Other forms of collateral not included in the categories above 79 522 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Sysmiss Value of Collateral Required For The Most Recent Credit/Loan Value of Collateral Required For The Most Recent Credit/Loan Value of Collateral Required For The Most Recent Credit/Loan Value of Collateral Required For The Most Recent Credit/Loan Value of Collateral Required For The Most Recent Credit/Loan Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 79 522 -9 1500000000 -9 Don't know (spontaneous) 40 10000 50000 60000 70000 75000 125000 130000 200000 355500 400000 500000 587000 600000 700000 750000 1200000 1300000 1500000 1600000 1800000 2000000 2300000 2940000 3000000 3500000 4000000 5000000 7000000 7500000 8000000 9000000 9525000 10000000 12000000 15000000 16000000 30000000 38000000 40000000 60000000 78000000 80000000 148000000 400000000 600000000 1000000000 1500000000 Sysmiss Total Number of Open Lines of Credit and Outstanding Loans Total Number of Open Lines of Credit and Outstanding Loans Total Number of Open Lines of Credit and Outstanding Loans Total Number of Open Lines of Credit and Outstanding Loans Total Number of Open Lines of Credit and Outstanding Loans What is the total number of open lines of credit and outstanding loans held by this establishment? If -9, GO TO K.15d 94 507 -9 6 -9 Don't know (spontaneous) 1 2 3 4 5 6 Sysmiss Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) Total Outstanding Balance of All Open Lines of Credit and Loans (LCU) What is the total outstanding balance of all open lines of credit and loans held by this establishment? 86 515 -9 390000000 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 50 6000 10000 20000 25000 30000 40000 46100 51000 55000 58000 60000 100000 120000 125000 180000 200000 300000 450000 600000 783052 1000000 1200000 1240299 1400000 1500000 1600000 2000000 3000000 3600000 5000000 6000000 6022080 9000000 12000000 18000000 20000000 30000000 40000000 50000000 150000000 213704928 300000000 390000000 Sysmiss Outstanding Personal Loans Used To Finance Establishment'S Business Activities? Outstanding Personal Loans Used To Finance Establishment'S Business Activities? Outstanding Personal Loans Used To Finance Establishment'S Business Activities? Outstanding Personal Loans Used To Finance Establishment'S Business Activities? Outstanding Personal Loans Used To Finance Establishment'S Business Activities? At this time, does the owner or owners of this establishment have any outstanding personal loans that are used to finance this establishment’s business activities? 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No In Last FY, Did Establishment Apply For New Loans/Lines of Credit? In Last FY, Did Establishment Apply For New Loans/Lines of Credit? In Last FY, Did Establishment Apply For New Loans/Lines of Credit? In Last FY, Did Establishment Apply For New Loans/Lines of Credit? In Last FY, Did Establishment Apply For New Loans/Lines of Credit? Referring again to fiscal year [Insert last complete fiscal year], did this establishment apply for any lines of credit or loans? If 1, GO TO K.20 If -9, GO TO K.21 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Main Reason For Not Applying For New Loans or New Lines of Credit Main Reason For Not Applying For New Loans or New Lines of Credit Main Reason For Not Applying For New Loans or New Lines of Credit Main Reason For Not Applying For New Loans or New Lines of Credit Main Reason For Not Applying For New Loans or New Lines of Credit SHOW CARD 28 What was the main reason why this establishment did not apply for any line of credit or loan? GO TO K.21 530 71 -9 7 -9 Don't know (spontaneous) 1 No need for a loan - establishment had sufficient capital 2 Application procedures were complex 3 Interest rates were not favorable 4 Collateral requirements were too high 5 Size of loan and maturity were insufficient 6 Did not think it would be approved 7 Other Sysmiss What Was The Outcome of That Most Recent Application For Loan/Line of Credit? What Was The Outcome of That Most Recent Application For Loan/Line of Credit? What Was The Outcome of That Most Recent Application For Loan/Line of Credit? What Was The Outcome of That Most Recent Application For Loan/Line of Credit? What Was The Outcome of That Most Recent Application For Loan/Line of Credit? Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? 68 533 -6 4 -9 Don't know (spontaneous) -6 Still in process 1 Application was approved in full 2 Application was approved in part 3 Application was rejected 4 Application was withdrawn Sysmiss Financial Statements Checked & Certified By External Auditor In Last FY? Financial Statements Checked & Certified By External Auditor In Last FY? Financial Statements Checked & Certified By External Auditor In Last FY? Financial Statements Checked & Certified By External Auditor In Last FY? Financial Statements Checked & Certified By External Auditor In Last FY? In fiscal year [Insert last complete fiscal year], did this establishment have its annual financial statements checked and certified by an external auditor? 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Much of An Obstacle: Access To Finance How Much of An Obstacle: Access To Finance How Much of An Obstacle: Access To Finance How Much of An Obstacle: Access To Finance How Much of An Obstacle: Access To Finance SHOW CARD 29 Using the response options on the card; To what degree is Access to Finance an obstacle to the current operations of this establishment? 601 -9 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle The Court System Is Fair, Impartial And Uncorrupted The Court System Is Fair, Impartial And Uncorrupted The Court System Is Fair, Impartial And Uncorrupted The Court System Is Fair, Impartial And Uncorrupted The Court System Is Fair, Impartial And Uncorrupted The following questions assess how establishments, such as this one, deal with government officials and their agencies. SHOW CARD 30 Please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree with the statement: “The court system is fair, impartial and uncorrupted”. 601 -9 4 -9 Don't know (spontaneous) -7 Does not apply 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree What % of Senior Management Time Was Spent In Dealing With Govt Regulations? What % of Senior Management Time Was Spent In Dealing With Govt Regulations? What % of Senior Management Time Was Spent In Dealing With Govt Regulations? What % of Senior Management Time Was Spent In Dealing With Govt Regulations? What % of Senior Management Time Was Spent In Dealing With Govt Regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? (By senior management I mean managers, directors, and officers above direct supervisors of production or sales workers.) 601 -9 100 -9 Don't know (spontaneous) No time was spent 1 2 3 4 5 6 7 8 10 12 15 19 20 25 30 35 40 45 50 60 70 75 80 90 100 Over The Last 12 Months, Was This Establishment Inspected By Tax officials? Over The Last 12 Months, Was This Establishment Inspected By Tax officials? Over The Last 12 Months, Was This Establishment Inspected By Tax officials? Over The Last 12 Months, Was This Establishment Inspected By Tax officials? Over The Last 12 Months, Was This Establishment Inspected By Tax officials? Over the last year, was this establishment visited or inspected by tax officials or required to meet with them? If 2, -9, GO TO J.6a 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Frequency of Inspections/Requirement For Meeting By Tax officials Frequency of Inspections/Requirement For Meeting By Tax officials Frequency of Inspections/Requirement For Meeting By Tax officials Frequency of Inspections/Requirement For Meeting By Tax officials Frequency of Inspections/Requirement For Meeting By Tax officials Over the last year, how many times was this establishment visited or inspected by tax officials or required to meet with them? 428 173 -9 50 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 15 20 30 36 50 Sysmiss In Any of These Inspections Was A Gift/Informal Payment Requested ? In Any of These Inspections Was A Gift/Informal Payment Requested ? In Any of These Inspections Was A Gift/Informal Payment Requested ? In Any of These Inspections Was A Gift/Informal Payment Requested ? In Any of These Inspections Was A Gift/Informal Payment Requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 428 173 -9 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Government Contract Secured (or Attempted) In The Last 12 Months? Government Contract Secured (or Attempted) In The Last 12 Months? Government Contract Secured (or Attempted) In The Last 12 Months? Government Contract Secured (or Attempted) In The Last 12 Months? Government Contract Secured (or Attempted) In The Last 12 Months? Over the last year, has this establishment secured or attempted to secure a government contract? If 2, -9, GO TO J.7 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? % of Value Avg. Establishment Pays In Informal Gifts To Govt To Secure Contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 136 465 -9 100 -9 Don't know (spontaneous) -8 Refusal (spontaneous) No payments 1 5 10 20 25 50 100 Sysmiss Unit of Informal Payments (Percent of total annual sales or LCU) Unit of Informal Payments (Percent of total annual sales or LCU) Unit of Informal Payments (Percent of total annual sales or LCU) Unit of Informal Payments (Percent of total annual sales or LCU) Unit of Informal Payments (Percent of total annual sales or LCU) It is said that establishments are sometimes required to make gifts or informal payments to public officials to “get things done” with regard to customs, taxes, licenses, regulations, services etc. On average, what percentage of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? - Informal payments or gifts (Unit) 601 -9 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) No payments or gifts are paid 1 2 Percent of Total Annual Sales Paid In Informal Payments Percent of Total Annual Sales Paid In Informal Payments Percent of Total Annual Sales Paid In Informal Payments Percent of Total Annual Sales Paid In Informal Payments Percent of Total Annual Sales Paid In Informal Payments It is said that establishments are sometimes required to make gifts or informal payments to public officials to “get things done” with regard to customs, taxes, licenses, regulations, services etc. On average, what percentage of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? - Informal payments or gifts (Percent of total annual sales) 79 522 100 1 2 3 5 10 15 20 25 50 70 85 100 Sysmiss Total Annual Informal Payment Total Annual Informal Payment Total Annual Informal Payment Total Annual Informal Payment Total Annual Informal Payment It is said that establishments are sometimes required to make gifts or informal payments to public officials to “get things done” with regard to customs, taxes, licenses, regulations, services etc. On average, what percentage of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? - Informal payments or gifts (Amount ZMK) If 2, -9, GO TO J.13 8 593 56100 900 15000 50000 56100 Sysmiss Application To Obtain An Import License Submitted Over The Last 2 Years? Application To Obtain An Import License Submitted Over The Last 2 Years? Application To Obtain An Import License Submitted Over The Last 2 Years? Application To Obtain An Import License Submitted Over The Last 2 Years? Application To Obtain An Import License Submitted Over The Last 2 Years? Over the last two years, did this establishment submit an application to obtain an import license? If 2, -9, GO TO J.13 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take To Obtain Your Import License? How Many Days Did It Take To Obtain Your Import License? How Many Days Did It Take To Obtain Your Import License? How Many Days Did It Take To Obtain Your Import License? How Many Days Did It Take To Obtain Your Import License? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 103 498 -9 180 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 2 3 4 5 6 7 8 10 14 15 21 26 30 31 40 60 90 150 180 Sysmiss When You Applied For An Import License, Was An Informal Gift/Payment Requested? When You Applied For An Import License, Was An Informal Gift/Payment Requested? When You Applied For An Import License, Was An Informal Gift/Payment Requested? When You Applied For An Import License, Was An Informal Gift/Payment Requested? When You Applied For An Import License, Was An Informal Gift/Payment Requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 103 498 -9 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Application To Obtain An Operating License Submitted Over Last 2 Years? Application To Obtain An Operating License Submitted Over Last 2 Years? Application To Obtain An Operating License Submitted Over Last 2 Years? Application To Obtain An Operating License Submitted Over Last 2 Years? Application To Obtain An Operating License Submitted Over Last 2 Years? Over the last two years, did this establishment submit an application to obtain an operating license? If 2, -9, GO TO ZAMJ.1 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take To Obtain Your Operating License? How Many Days Did It Take To Obtain Your Operating License? How Many Days Did It Take To Obtain Your Operating License? How Many Days Did It Take To Obtain Your Operating License? How Many Days Did It Take To Obtain Your Operating License? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 382 219 -9 500 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less 2 3 4 5 6 7 10 12 14 15 20 21 25 26 28 30 31 32 35 36 42 45 48 60 62 90 92 108 120 130 180 270 500 Sysmiss When You Applied For Operating License Was An Informal Gift/Payment Requested? When You Applied For Operating License Was An Informal Gift/Payment Requested? When You Applied For Operating License Was An Informal Gift/Payment Requested? When You Applied For Operating License Was An Informal Gift/Payment Requested? When You Applied For Operating License Was An Informal Gift/Payment Requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? 382 219 -9 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Sysmiss Frequency of Safety Related Inspections Frequency of Safety Related Inspections Frequency of Safety Related Inspections Frequency of Safety Related Inspections Frequency of Safety Related Inspections SHOW CARD 31 Using the response options on on the card, please indicate the frequency with which this establishment was subject to: - Safety-related inspections 601 -9 4 -9 Don't know (spontaneous) 1 Never 2 Rarely 3 Sometimes 4 Frequently Frequency of Product Quality Inspections Frequency of Product Quality Inspections Frequency of Product Quality Inspections Frequency of Product Quality Inspections Frequency of Product Quality Inspections SHOW CARD 31 Using the response options on on the card, please indicate the frequency with which this establishment was subject to: - Product quality Inspections 601 -9 4 -9 Don't know (spontaneous) 1 Never 2 Rarely 3 Sometimes 4 Frequently Frequency of Environment Related Inspections Frequency of Environment Related Inspections Frequency of Environment Related Inspections Frequency of Environment Related Inspections Frequency of Environment Related Inspections SHOW CARD 31 Using the response options on on the card, please indicate the frequency with which this establishment was subject to: - Environment-related inspections 601 1 4 -9 Don't know (spontaneous) 1 Never 2 Rarely 3 Sometimes 4 Frequently Frequent of Inspection For Compliance With License Requirement Frequent of Inspection For Compliance With License Requirement Frequent of Inspection For Compliance With License Requirement Frequent of Inspection For Compliance With License Requirement Frequent of Inspection For Compliance With License Requirement SHOW CARD 31 Using the response options on on the card, please indicate the frequency with which this establishment was subject to: - Inspection for compliance with license requirements 601 -9 4 -9 Don't know (spontaneous) 1 Never 2 Rarely 3 Sometimes 4 Frequently How Much of An Obstacle: Tax Rates How Much of An Obstacle: Tax Rates How Much of An Obstacle: Tax Rates How Much of An Obstacle: Tax Rates How Much of An Obstacle: Tax Rates SHOW CARD 32 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - Tax rates 601 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Tax Administrations How Much of An Obstacle: Tax Administrations How Much of An Obstacle: Tax Administrations How Much of An Obstacle: Tax Administrations How Much of An Obstacle: Tax Administrations SHOW CARD 32 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - Tax administration 601 -9 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Business Licensing And Permits How Much of An Obstacle: Business Licensing And Permits How Much of An Obstacle: Business Licensing And Permits How Much of An Obstacle: Business Licensing And Permits How Much of An Obstacle: Business Licensing And Permits SHOW CARD 32 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - Business licensing and permits 601 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Political Instability How Much of An Obstacle: Political Instability How Much of An Obstacle: Political Instability How Much of An Obstacle: Political Instability How Much of An Obstacle: Political Instability SHOW CARD 32 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - Political instability 601 -9 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Corruption How Much of An Obstacle: Corruption How Much of An Obstacle: Corruption How Much of An Obstacle: Corruption How Much of An Obstacle: Corruption SHOW CARD 32 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - Corruption 601 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Courts How Much of An Obstacle: Courts How Much of An Obstacle: Courts How Much of An Obstacle: Courts How Much of An Obstacle: Courts SHOW CARD 32 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? - Courts 601 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle J30: rotation position 1 J30: rotation position 1 J30: rotation position 1 J30: rotation position 1 J30: rotation position 1 Tax rate position 601 1 6 1 2 3 4 5 6 J30: rotation position 2 J30: rotation position 2 J30: rotation position 2 J30: rotation position 2 J30: rotation position 2 Tax administration position 601 1 6 1 2 3 4 5 6 J30: rotation position 3 J30: rotation position 3 J30: rotation position 3 J30: rotation position 3 J30: rotation position 3 Permit position 601 1 6 1 2 3 4 5 6 J30: rotation position 4 J30: rotation position 4 J30: rotation position 4 J30: rotation position 4 J30: rotation position 4 Instability position 601 1 6 1 2 3 4 5 6 J30: rotation position 5 J30: rotation position 5 J30: rotation position 5 J30: rotation position 5 J30: rotation position 5 Corruption position 601 1 6 1 2 3 4 5 6 J30: rotation position 6 J30: rotation position 6 J30: rotation position 6 J30: rotation position 6 J30: rotation position 6 Courts position 601 1 6 1 2 3 4 5 6 On Average, Percentage of Labor Cost Reported For Payroll Tax On Average, Percentage of Labor Cost Reported For Payroll Tax On Average, Percentage of Labor Cost Reported For Payroll Tax On Average, Percentage of Labor Cost Reported For Payroll Tax On Average, Percentage of Labor Cost Reported For Payroll Tax I would like to ask you a few questions about this establishment's labor force. Should I continue with you or with the Human Resources department? IF YES, CONTINUE WITH SECTION L WITH CURRENT RESPONDENT IF NO, CONTINUE WITH SECTION M WITH CURRENT RESPONDENT AND ASK L SECTION TO A HUMAN RESOURCES REPRESENTATIVE It is said that establishments in Zambia sometimes report only part of their labor cost for the purpose of payroll taxes. On average, what percentage of their labor cost do establishments like this one report? 601 -9 100 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 3 5 10 15 20 23 25 27 30 35 40 45 50 60 70 75 80 85 90 95 100 In Past 3 Yrs Rules or Regulations Enacted Without Prior Notice or Consultation In Past 3 Yrs Rules or Regulations Enacted Without Prior Notice or Consultation In Past 3 Yrs Rules or Regulations Enacted Without Prior Notice or Consultation In Past 3 Yrs Rules or Regulations Enacted Without Prior Notice or Consultation In Past 3 Yrs Rules or Regulations Enacted Without Prior Notice or Consultation Now I will ask you few questions about regulatory uncertainity. In the past three years, were any new rules or regulations enacted without prior notice or consultation? If 2, -9, GO TO U.4 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Primary Focus of New Rules or Regulations Primary Focus of New Rules or Regulations Primary Focus of New Rules or Regulations Primary Focus of New Rules or Regulations Primary Focus of New Rules or Regulations What was the primary focus of the new rule or regulation? If there were several, please refer to the main rule or regulation? 144 457 -9 11 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 Employee hiring/firing 2 Workers’ compensation and benefits 3 Building and renovation permits 4 Incentives and subsidies 5 Environmental 6 Land and property 7 Financial sector 8 Taxation 9 International trade 10 Foreign currency 11 Government contracts Sysmiss How Establishment Was Impacted By This New Rule or Regulation? How Establishment Was Impacted By This New Rule or Regulation? How Establishment Was Impacted By This New Rule or Regulation? How Establishment Was Impacted By This New Rule or Regulation? How Establishment Was Impacted By This New Rule or Regulation? SHOW CARD 33 Using the show card below, please indicate how this establishment was impacted by this new rule or regulation? 144 457 4 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) Severely negatively impacted 1 Somewhat negatively impacted 2 No impact 3 Somewhat positively impacted 4 Severely positively impacted Sysmiss In Past 3 Yrs Difficulty In Finding Info On Existing Rules or Regulations In Past 3 Yrs Difficulty In Finding Info On Existing Rules or Regulations In Past 3 Yrs Difficulty In Finding Info On Existing Rules or Regulations In Past 3 Yrs Difficulty In Finding Info On Existing Rules or Regulations In Past 3 Yrs Difficulty In Finding Info On Existing Rules or Regulations In the past three years, did this establishment encounter difficulty in finding information on existing rules and regulations? If 2, -9, GO TO U.7 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Primary Focus of Rule or Regulation For Which It Was Difficult To Find Info Primary Focus of Rule or Regulation For Which It Was Difficult To Find Info Primary Focus of Rule or Regulation For Which It Was Difficult To Find Info Primary Focus of Rule or Regulation For Which It Was Difficult To Find Info Primary Focus of Rule or Regulation For Which It Was Difficult To Find Info What was the primary focus of the rule or regulation for which it was difficult to find information? If there were several, please refer to the main rule or regulation. 71 530 -7 11 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 Employee hiring/firing 2 Workers’ compensation and benefits 3 Building and renovation permits 4 Incentives and subsidies 5 Environmental 6 Land and property 7 Financial sector 8 Taxation 9 International trade 10 Foreign currency 11 Government contracts Sysmiss How Establishment Was Impacted By Difficulty in Finding Info? How Establishment Was Impacted By Difficulty in Finding Info? How Establishment Was Impacted By Difficulty in Finding Info? How Establishment Was Impacted By Difficulty in Finding Info? How Establishment Was Impacted By Difficulty in Finding Info? SHOW CARD 34 Using the show card below, please indicate how this establishment was impacted by the difficulties associated with finding information? 71 530 3 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) Severely negatively impacted 1 Somewhat negatively impacted 2 No impact 3 Somewhat positively impacted 4 Severely positively impacted Sysmiss In Past 3 Yrs Encountered Conflicting Rules or Regulations In Past 3 Yrs Encountered Conflicting Rules or Regulations In Past 3 Yrs Encountered Conflicting Rules or Regulations In Past 3 Yrs Encountered Conflicting Rules or Regulations In Past 3 Yrs Encountered Conflicting Rules or Regulations In the past three years, did this establishment encounter rules or regulations that were in conflict with one another? If 2, -9, GO TO U.10 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Rule or Regulation 1 That Were in Conflict With One Another Rule or Regulation 1 That Were in Conflict With One Another Rule or Regulation 1 That Were in Conflict With One Another Rule or Regulation 1 That Were in Conflict With One Another Rule or Regulation 1 That Were in Conflict With One Another Please indicate two types of rules or regulations that were in conflict with one another. If there were several, please refer to the main two. - Rule or regulation 1 44 557 -7 9 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 Employee hiring/firing 2 Workers’ compensation and benefits 3 Building and renovation permits 4 Incentives and subsidies 5 Environmental 6 Land and property 7 Financial sector 8 Taxation 9 International trade 10 Foreign currency 11 Government contracts Sysmiss Rule or Regulation 2 That Were in Conflict With One Another Rule or Regulation 2 That Were in Conflict With One Another Rule or Regulation 2 That Were in Conflict With One Another Rule or Regulation 2 That Were in Conflict With One Another Rule or Regulation 2 That Were in Conflict With One Another Please indicate two types of rules or regulations that were in conflict with one another. If there were several, please refer to the main two. - Rule or regulation 2 44 557 -9 11 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 Employee hiring/firing 2 Workers’ compensation and benefits 3 Building and renovation permits 4 Incentives and subsidies 5 Environmental 6 Land and property 7 Financial sector 8 Taxation 9 International trade 10 Foreign currency 11 Government contracts Sysmiss How Establishment Was Impacted By Conflicting Rules or Regulations? How Establishment Was Impacted By Conflicting Rules or Regulations? How Establishment Was Impacted By Conflicting Rules or Regulations? How Establishment Was Impacted By Conflicting Rules or Regulations? How Establishment Was Impacted By Conflicting Rules or Regulations? SHOW CARD 35 Using the show card below, please indicate how this establishment was impacted by these conflicting rules or regulations? 44 557 2 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) Severely negatively impacted 1 Somewhat negatively impacted 2 No impact 3 Somewhat positively impacted 4 Severely positively impacted Sysmiss In Past 3 Yrs Faced Rules or Regulations Applied Differently Than Expectation In Past 3 Yrs Faced Rules or Regulations Applied Differently Than Expectation In Past 3 Yrs Faced Rules or Regulations Applied Differently Than Expectation In Past 3 Yrs Faced Rules or Regulations Applied Differently Than Expectation In Past 3 Yrs Faced Rules or Regulations Applied Differently Than Expectation In the past three years, did this establishment face a situation in which rules or regulations were applied in a way that was different from how it was expected? If 2, -9, GO TO U.13 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Primary Focus of Rule or Regulation Applied Differently Than Expectation Primary Focus of Rule or Regulation Applied Differently Than Expectation Primary Focus of Rule or Regulation Applied Differently Than Expectation Primary Focus of Rule or Regulation Applied Differently Than Expectation Primary Focus of Rule or Regulation Applied Differently Than Expectation What was the primary focus of the rule or regulation? If there were several, please refer to the main rule or regulation. 65 536 -7 10 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 Employee hiring/firing 2 Workers’ compensation and benefits 3 Building and renovation permits 4 Incentives and subsidies 5 Environmental 6 Land and property 7 Financial sector 8 Taxation 9 International trade 10 Foreign currency 11 Government contracts Sysmiss How Establishment Was Impacted By The Way Rule or Regulation Was Applied How Establishment Was Impacted By The Way Rule or Regulation Was Applied How Establishment Was Impacted By The Way Rule or Regulation Was Applied How Establishment Was Impacted By The Way Rule or Regulation Was Applied How Establishment Was Impacted By The Way Rule or Regulation Was Applied SHOW CARD 35 Using the show card below, please indicate to what extent this establishment was impacted by the way in which this rule or regulation was applied? 65 536 3 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) Severely negatively impacted 1 Somewhat negatively impacted 2 No impact 3 Somewhat positively impacted 4 Severely positively impacted Sysmiss In Past 3 Yrs Dealt With Rules or Regulations That Cannot Be Contested In Past 3 Yrs Dealt With Rules or Regulations That Cannot Be Contested In Past 3 Yrs Dealt With Rules or Regulations That Cannot Be Contested In Past 3 Yrs Dealt With Rules or Regulations That Cannot Be Contested In Past 3 Yrs Dealt With Rules or Regulations That Cannot Be Contested In the past three years, did this establishment deal with any rules or regulations for which there was no effective way to contest how the rule or regulation was applied? If 2, -9, GO TO L.1 601 -9 2 -9 Don't know (spontaneous) 1 Yes 2 No Primary Focus of Rule or Regulation That Cannot Be Contested Primary Focus of Rule or Regulation That Cannot Be Contested Primary Focus of Rule or Regulation That Cannot Be Contested Primary Focus of Rule or Regulation That Cannot Be Contested Primary Focus of Rule or Regulation That Cannot Be Contested What was the primary focus of this rule or regulation? If there were several, please refer to the main rule or regulation. 59 542 1 11 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 Employee hiring/firing 2 Workers’ compensation and benefits 3 Building and renovation permits 4 Incentives and subsidies 5 Environmental 6 Land and property 7 Financial sector 8 Taxation 9 International trade 10 Foreign currency 11 Government contracts Sysmiss How Establishment Was Impacted By The Uncontested Rule or Regulation How Establishment Was Impacted By The Uncontested Rule or Regulation How Establishment Was Impacted By The Uncontested Rule or Regulation How Establishment Was Impacted By The Uncontested Rule or Regulation How Establishment Was Impacted By The Uncontested Rule or Regulation SHOW CARD 35 Using the show card below, please indicate how this establishment was impacted by its lack of effective ways to contest how the rule or regulation was applied? 59 542 4 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) Severely negatively impacted 1 Somewhat negatively impacted 2 No impact 3 Somewhat positively impacted 4 Severely positively impacted Sysmiss Num. Permanent, Full-Time Employees At End of Last Fiscal Year Num. Permanent, Full-Time Employees At End of Last Fiscal Year Num. Permanent, Full-Time Employees At End of Last Fiscal Year Num. Permanent, Full-Time Employees At End of Last Fiscal Year Num. Permanent, Full-Time Employees At End of Last Fiscal Year Now I would like to ask you a few questions about this establishment’s labor force. At the end of fiscal year [Insert last complete fiscal year], how many permanent, full-time individuals worked in this establishment? Please include all workers and managers. Permanent, full-time workers are defined as all workers that work for a term of one or more fiscal years and/or have a guaranteed renewal of their employment and that work a full shift. 601 -9 7087 -9 Don't know (spontaneous) Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago Looking back, at the end of fiscal year [Insert last complete fiscal year minus two], how many permanent, full-time individuals worked in this establishment? Please include all workers and managers. 601 -9 7000 -9 Don't know (spontaneous) -7 Establishment was not in business Num. Full-Time Employees At End of Last FY: Production Workers Num. Full-Time Employees At End of Last FY: Production Workers Num. Full-Time Employees At End of Last FY: Production Workers Num. Full-Time Employees At End of Last FY: Production Workers Num. Full-Time Employees At End of Last FY: Production Workers Coming back to fiscal year [Insert last complete fiscal year], at the end of the fiscal year, how many permanent, full-time individuals in this establishment were: - Production workers 175 426 -9 3000 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 18 20 23 25 26 30 35 40 42 45 50 52 55 57 60 65 66 67 69 70 75 81 82 85 86 88 90 95 100 110 120 126 131 150 152 158 200 220 294 300 320 375 400 410 440 450 1000 3000 Sysmiss Num. Full-Time Employees At End of Last FY: Non-Production Workers Num. Full-Time Employees At End of Last FY: Non-Production Workers Num. Full-Time Employees At End of Last FY: Non-Production Workers Num. Full-Time Employees At End of Last FY: Non-Production Workers Num. Full-Time Employees At End of Last FY: Non-Production Workers Coming back to fiscal year [Insert last complete fiscal year], at the end of the fiscal year, how many permanent, full-time individuals in this establishment were: - Non-production workers (administration, sales) 175 426 -9 4087 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 19 20 22 25 28 30 36 38 40 45 50 60 67 70 75 80 90 100 125 150 154 183 189 190 200 500 4087 Sysmiss Num. of Permanent, Full-Time Skilled Production Workers, Last FY Num. of Permanent, Full-Time Skilled Production Workers, Last FY Num. of Permanent, Full-Time Skilled Production Workers, Last FY Num. of Permanent, Full-Time Skilled Production Workers, Last FY Num. of Permanent, Full-Time Skilled Production Workers, Last FY SHOW CARD 36 At the end of fiscal year [Insert last complete fiscal year], how many permanent, full-time production workers in this establishment were: - In skilled jobs, that is professionals or technicians whose tasks require extensive theoretical and technical knowledge 175 426 -9 995 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 15 16 20 21 30 40 45 50 55 80 89 98 100 150 200 320 390 400 500 995 Sysmiss Num. of Permanent, Full-Time Semi-skilled Production Workers, Last FY Num. of Permanent, Full-Time Semi-skilled Production Workers, Last FY Num. of Permanent, Full-Time Semi-skilled Production Workers, Last FY Num. of Permanent, Full-Time Semi-skilled Production Workers, Last FY Num. of Permanent, Full-Time Semi-skilled Production Workers, Last FY SHOW CARD 36 At the end of fiscal year [Insert last complete fiscal year], how many permanent, full-time production workers in this establishment were: - In semi-skilled jobs, that is workers whose tasks require some level of mechanical or technical knowledge 175 426 -9 1003 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 13 14 15 17 19 20 30 31 34 40 45 49 50 60 70 75 80 100 115 300 1003 Sysmiss Num. of Permanent, Full-Time Low-skilled Production Workers, Last FY Num. of Permanent, Full-Time Low-skilled Production Workers, Last FY Num. of Permanent, Full-Time Low-skilled Production Workers, Last FY Num. of Permanent, Full-Time Low-skilled Production Workers, Last FY Num. of Permanent, Full-Time Low-skilled Production Workers, Last FY SHOW CARD 36 At the end of fiscal year [Insert last complete fiscal year], how many permanent, full-time production workers in this establishment were: - In low-skilled jobs, that is workers whose tasks involve no specialized knowledge 175 426 -9 1002 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 13 15 18 19 20 22 25 30 32 35 36 38 40 50 55 65 70 71 90 100 102 127 200 250 1002 Sysmiss Num. Full-Time Employees At End of Last FY: Female Production Workers Num. Full-Time Employees At End of Last FY: Female Production Workers Num. Full-Time Employees At End of Last FY: Female Production Workers Num. Full-Time Employees At End of Last FY: Female Production Workers Num. Full-Time Employees At End of Last FY: Female Production Workers At the end of fiscal year [Insert last complete fiscal year], in this establishment how many permanent, full-time workers in each of the following categories were female? - Production workers 175 426 -9 1500 -9 Don't know (spontaneous) 1 2 3 4 5 6 8 9 10 11 12 15 20 24 25 32 35 40 45 50 65 75 100 120 250 258 300 390 500 1500 Sysmiss Num. Full-Time Employees At End of Last FY: Female Non-Production Workers Num. Full-Time Employees At End of Last FY: Female Non-Production Workers Num. Full-Time Employees At End of Last FY: Female Non-Production Workers Num. Full-Time Employees At End of Last FY: Female Non-Production Workers Num. Full-Time Employees At End of Last FY: Female Non-Production Workers At the end of fiscal year [Insert last complete fiscal year], in this establishment how many permanent, full-time workers in each of the following categories were female? - Non-production workers 175 426 -9 2500 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 13 14 15 20 25 30 35 38 40 45 48 50 63 70 75 85 135 150 500 2500 Sysmiss Num. Full-Time Employees At End of Last FY: Female Num. Full-Time Employees At End of Last FY: Female Num. Full-Time Employees At End of Last FY: Female Num. Full-Time Employees At End of Last FY: Female Num. Full-Time Employees At End of Last FY: Female At the end of fiscal year [Insert last complete fiscal year], in this establishment how many permanent, full-time workers in each of the following categories were female? 426 175 -9 500 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 17 18 19 20 22 23 24 25 27 28 30 32 35 40 43 45 50 55 62 70 96 120 130 140 145 148 200 261 420 500 Sysmiss Num. Full-Time Temporary Employees At End of Last FY Num. Full-Time Temporary Employees At End of Last FY Num. Full-Time Temporary Employees At End of Last FY Num. Full-Time Temporary Employees At End of Last FY Num. Full-Time Temporary Employees At End of Last FY How many full-time seasonal or temporary workers did this establishment have during [Insert last complete fiscal year]? Full-time, seasonal or temporary workers are all short-term, that is for less than a year, workers with no guarantee of renewal of employment and work full-time. If 0, -9, GO TO L.9b 601 -9 6500 -9 Don't know (spontaneous) No full-time seasonal or temporary workers 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 18 20 21 22 24 25 28 29 30 35 36 38 40 43 45 49 50 53 55 56 60 62 70 85 100 103 115 130 150 160 200 205 210 240 400 450 500 540 2000 6500 Female Temporary, Full-Time Workers Employed Throughout Last FY Female Temporary, Full-Time Workers Employed Throughout Last FY Female Temporary, Full-Time Workers Employed Throughout Last FY Female Temporary, Full-Time Workers Employed Throughout Last FY Female Temporary, Full-Time Workers Employed Throughout Last FY How many full-time seasonal or temporary workers during fiscal year [Insert last complete fiscal year], were female? 274 327 -9 800 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 20 24 25 30 35 50 72 90 100 120 140 200 250 260 440 480 800 Sysmiss Avg. Length of Employment of All Full-Time Temporary Employees In Last FY Avg. Length of Employment of All Full-Time Temporary Employees In Last FY Avg. Length of Employment of All Full-Time Temporary Employees In Last FY Avg. Length of Employment of All Full-Time Temporary Employees In Last FY Avg. Length of Employment of All Full-Time Temporary Employees In Last FY What was the average length of employment of all full-time temporary workers in fiscal year [Insert last complete fiscal year]? 274 327 -9 12 -9 Don't know (spontaneous) 1 One month or less 2 3 4 5 6 7 8 9 10 11 12 Sysmiss Units of full time workers who completed secondary school (Percentage or Number) Units of full time workers who completed secondary school (Percentage or Number) Units of full time workers who completed secondary school (Percentage or Number) Units of full time workers who completed secondary school (Percentage or Number) Units of full time workers who completed secondary school (Percentage or Number) What percentage or how many of the full-time permanent workers employed at the end of fiscal year [Insert last complete fiscal year] completed secondary school? - Units 601 -9 2 -9 Don't know (spontaneous) None 1 Percentage 2 Number % of Full Time Workers Completed High School End of Last FY % of Full Time Workers Completed High School End of Last FY % of Full Time Workers Completed High School End of Last FY % of Full Time Workers Completed High School End of Last FY % of Full Time Workers Completed High School End of Last FY What percentage or how many of the full-time permanent workers employed at the end of fiscal year [Insert last complete fiscal year] completed secondary school? - Percent 404 197 1 100 -9 Don't know (spontaneous) 1 2 4 5 7 10 12 14 15 20 25 28 30 40 45 50 55 60 65 70 75 80 85 90 95 97 98 99 100 Sysmiss Number of Full Time Workers Completed High School Number of Full Time Workers Completed High School Number of Full Time Workers Completed High School Number of Full Time Workers Completed High School Number of Full Time Workers Completed High School What percentage or how many of the full-time permanent workers employed at the end of fiscal year [Insert last complete fiscal year] completed secondary school? - Number 144 457 826 -9 Don't know (spontaneous) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 20 24 25 26 27 30 33 40 60 62 70 90 96 98 114 150 198 282 290 826 Sysmiss Formal Training Programs For Permanent, Full-Time Employees In Last FY Formal Training Programs For Permanent, Full-Time Employees In Last FY Formal Training Programs For Permanent, Full-Time Employees In Last FY Formal Training Programs For Permanent, Full-Time Employees In Last FY Formal Training Programs For Permanent, Full-Time Employees In Last FY Over fiscal year [Insert last complete fiscal year], did this establishment have formal training programs for its permanent, full-time workers? If 2, -9, GO TO l30a 601 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Units of full time workers in various categories (Percentage or Number) Units of full time workers in various categories (Percentage or Number) Units of full time workers in various categories (Percentage or Number) Units of full time workers in various categories (Percentage or Number) Units of full time workers in various categories (Percentage or Number) Referring to the training programs run over fiscal year [Insert last complete fiscal year], what percentage of permanent, full-time workers of the following categories received formal training? If easier please provide the total numbers (provide one or the other but not both). - Units 52 549 -9 2 -9 Don't know (spontaneous) No employees trained in this category 1 Percentage 2 Number Sysmiss % Permanent Full-Time Production Employees Received Formal Training In Last FY % Permanent Full-Time Production Employees Received Formal Training In Last FY % Permanent Full-Time Production Employees Received Formal Training In Last FY % Permanent Full-Time Production Employees Received Formal Training In Last FY % Permanent Full-Time Production Employees Received Formal Training In Last FY Referring to the training programs run over fiscal year [Insert last complete fiscal year], what percentage of permanent, full-time workers of the following categories received formal training? If easier please provide the total numbers (provide one or the other but not both). - Production full-time permanent workers trained (Percent) 34 567 100 5 7 20 30 35 40 43 45 50 60 65 80 90 95 100 Sysmiss Training Programs Amount: Production Full-Time Permanent Employees Trained Training Programs Amount: Production Full-Time Permanent Employees Trained Training Programs Amount: Production Full-Time Permanent Employees Trained Training Programs Amount: Production Full-Time Permanent Employees Trained Training Programs Amount: Production Full-Time Permanent Employees Trained Referring to the training programs run over fiscal year [Insert last complete fiscal year], what percentage of permanent, full-time workers of the following categories received formal training? If easier please provide the total numbers (provide one or the other but not both). - Production full-time permanent workers trained (Number) 13 588 1 50 1 2 4 7 8 10 15 25 30 50 Sysmiss % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY Referring to the training programs run over fiscal year [Insert last complete fiscal year], what percentage of permanent, full-time workers of the following categories received formal training? If easier please provide the total numbers (provide one or the other but not both). - Non-production full-time permanent workers trained (Percent) 34 567 100 2 5 10 12 20 25 30 35 40 50 60 80 100 Sysmiss Training Programs Amount:Non-Production Full-Time Permanent Employees Trained Training Programs Amount:Non-Production Full-Time Permanent Employees Trained Training Programs Amount:Non-Production Full-Time Permanent Employees Trained Training Programs Amount:Non-Production Full-Time Permanent Employees Trained Training Programs Amount:Non-Production Full-Time Permanent Employees Trained Referring to the training programs run over fiscal year [Insert last complete fiscal year], what percentage of permanent, full-time workers of the following categories received formal training? If easier please provide the total numbers (provide one or the other but not both). - Non-production full-time permanent workers trained (Number) 13 588 35 1 2 3 4 8 35 Sysmiss How Much of An Obstacle: Labor Regulations? How Much of An Obstacle: Labor Regulations? How Much of An Obstacle: Labor Regulations? How Much of An Obstacle: Labor Regulations? How Much of An Obstacle: Labor Regulations? SHOW CARD 37 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? 601 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Inadequately Educated Workforce? How Much of An Obstacle: Inadequately Educated Workforce? How Much of An Obstacle: Inadequately Educated Workforce? How Much of An Obstacle: Inadequately Educated Workforce? How Much of An Obstacle: Inadequately Educated Workforce? SHOW CARD 37 Using the response options on the card; To what degree are each of the following an obstacle to the current operations of this establishment? 601 -9 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Percentage of Labor Cost Establishment Reports For Payroll Tax Percentage of Labor Cost Establishment Reports For Payroll Tax Percentage of Labor Cost Establishment Reports For Payroll Tax Percentage of Labor Cost Establishment Reports For Payroll Tax Percentage of Labor Cost Establishment Reports For Payroll Tax What percentage of its labor cost does this establishment report for the purposes of payroll taxes? 601 -9 100 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 3 5 7 10 13 15 20 23 25 27 30 35 40 50 60 70 75 80 85 90 95 100 Biggest Obstacle Affecting The Operation of This Establishment Biggest Obstacle Affecting The Operation of This Establishment Biggest Obstacle Affecting The Operation of This Establishment Biggest Obstacle Affecting The Operation of This Establishment Biggest Obstacle Affecting The Operation of This Establishment By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. 601 -9 15 -9 Don't know (spontaneous) -7 Does not apply 1 Access to finance 2 Access to land 3 Business licensing and permits 4 Corruption 5 Courts 6 Crime, theft and disorder 7 Customs and trade regulations 8 Electricity 9 Inadequately educated workforce 10 Labor regulations 11 Political instability 12 Practices of competitors in the informal sector 13 Tax administration 14 Tax rates 15 Transport m1a: Position of Access to Finance m1a: Position of Access to Finance m1a: Position of Access to Finance m1a: Position of Access to Finance m1a: Position of Access to Finance By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Access to finance 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of Access to land m1a: Position of Access to land m1a: Position of Access to land m1a: Position of Access to land m1a: Position of Access to land By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Access to land 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of Business licensing and permits m1a: Position of Business licensing and permits m1a: Position of Business licensing and permits m1a: Position of Business licensing and permits m1a: Position of Business licensing and permits By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Business licensing and permits 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of corruption m1a: Position of corruption m1a: Position of corruption m1a: Position of corruption m1a: Position of corruption By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Corruption 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of Courts m1a: Position of Courts m1a: Position of Courts m1a: Position of Courts m1a: Position of Courts By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Courts 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of Crime, theft and disorder m1a: Position of Crime, theft and disorder m1a: Position of Crime, theft and disorder m1a: Position of Crime, theft and disorder m1a: Position of Crime, theft and disorder By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Crime, theft and disorder 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of Customs and trade regulations m1a: Position of Customs and trade regulations m1a: Position of Customs and trade regulations m1a: Position of Customs and trade regulations m1a: Position of Customs and trade regulations By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Customs and trade regulations 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of Electricity m1a: Position of Electricity m1a: Position of Electricity m1a: Position of Electricity m1a: Position of Electricity By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Electricity 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of Inadequately educated workforce m1a: Position of Inadequately educated workforce m1a: Position of Inadequately educated workforce m1a: Position of Inadequately educated workforce m1a: Position of Inadequately educated workforce By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Inadequately educated workforce 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of Labor regulations m1a: Position of Labor regulations m1a: Position of Labor regulations m1a: Position of Labor regulations m1a: Position of Labor regulations By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Labor regulations 601 1 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 m1a: Position of Political instability m1a: Position of Political instability m1a: Position of Political instability m1a: Position of Political instability m1a: Position of Political instability By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Political instability 601 1 15 1 2 3 4 5 6 7 8 9 10 12 13 14 15 m1a: Position of Practices of competitors in the informal sector m1a: Position of Practices of competitors in the informal sector m1a: Position of Practices of competitors in the informal sector m1a: Position of Practices of competitors in the informal sector m1a: Position of Practices of competitors in the informal sector By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Practices of competitors in the informal sector 601 1 15 1 2 3 4 5 6 7 8 9 10 13 14 15 m1a: Position of Tax administration m1a: Position of Tax administration m1a: Position of Tax administration m1a: Position of Tax administration m1a: Position of Tax administration By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Tax administration 601 1 15 1 2 3 4 5 6 7 8 9 10 14 15 m1a: Position of Tax rates m1a: Position of Tax rates m1a: Position of Tax rates m1a: Position of Tax rates m1a: Position of Tax rates By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Tax rates 601 1 15 1 2 3 4 5 6 7 8 9 10 15 m1a: Position of Transport m1a: Position of Transport m1a: Position of Transport m1a: Position of Transport m1a: Position of Transport By looking at the list of elements of the business environment please tell me which one, if any, currently represents the biggest obstacle faced by this establishment. - Transport 601 1 10 1 2 3 4 5 6 7 8 9 10 On Average, % of Workers Establishment Reports For The Purpose of Tax On Average, % of Workers Establishment Reports For The Purpose of Tax On Average, % of Workers Establishment Reports For The Purpose of Tax On Average, % of Workers Establishment Reports For The Purpose of Tax On Average, % of Workers Establishment Reports For The Purpose of Tax I would like to ask you a few questions about this establishment's financial results. All these responses will be anonymized, and neither you nor the firm will be identified. Should I continue with you or with the financial department or accounting? IF YES, CONTINUE WITH SECTION N WITH CURRENT RESPONDENT IF NO, CONCLUDE WITH THE RESPONDENT AND ENSURE THAT ALL SECTIONS (INLCUDING L AND N) ARE COMPLETE. It is said that establishments in Zambia sometimes report only part of their workforce for the purpose of payroll taxes. On average, what percentage of their workers do establishments like this one report? 601 -9 100 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 3 5 8 10 15 20 25 30 35 40 50 60 70 75 80 85 90 95 100 Unit of workforce reported by firm for tax pruposes (Percent or Number) Unit of workforce reported by firm for tax pruposes (Percent or Number) Unit of workforce reported by firm for tax pruposes (Percent or Number) Unit of workforce reported by firm for tax pruposes (Percent or Number) Unit of workforce reported by firm for tax pruposes (Percent or Number) What percentage or number of its workforce does this establishment report for the purpose of payroll taxes? - Unit 601 -9 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) None 1 Percentage 2 Number % of Workers Reported For The Purpose of Tax % of Workers Reported For The Purpose of Tax % of Workers Reported For The Purpose of Tax % of Workers Reported For The Purpose of Tax % of Workers Reported For The Purpose of Tax What percentage or number of its workforce does this establishment report for the purpose of payroll taxes? - Percentage of workers reported by the establishment for the purposes of payroll taxes 514 87 100 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 3 5 8 10 15 20 23 25 27 30 40 50 60 70 75 80 85 90 95 100 Sysmiss Number of Workers Reported For The Purpose of Tax Number of Workers Reported For The Purpose of Tax Number of Workers Reported For The Purpose of Tax Number of Workers Reported For The Purpose of Tax Number of Workers Reported For The Purpose of Tax What percentage or number of its workforce does this establishment report for the purpose of payroll taxes? - Number of workers reported by the establishment for the purpose of payroll taxes 46 555 198 1 2 3 4 5 6 7 8 9 10 11 14 15 18 20 24 30 35 36 50 80 100 109 198 Sysmiss Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year Now, we would like to ask you a few questions about the financial results of this establishment. It is important that this information be as accurate as possible. All information you provide will be anonymized, and neither your name nor the name of your establishment will be used in any document based on this survey.. SHOW CARD 38 From this establishment’s Income Statement for fiscal year [Insert last complete fiscal year], please provide the following information: - Total annual cost of labor including wages, salaries, bonuses, social security payments 601 -9 522000000 -9 Don't know (spontaneous) Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year Now, we would like to ask you a few questions about the financial results of this establishment. It is important that this information be as accurate as possible. All information you provide will be anonymized, and neither your name nor the name of your establishment will be used in any document based on this survey.. SHOW CARD 38 From this establishment’s Income Statement for fiscal year [Insert last complete fiscal year], please provide the following information: - Total annual cost of raw materials and intermediate goods used in production 175 426 -9 720000000 -9 Don't know (spontaneous) Sysmiss Total Annual Costs of Electricity In Last Fiscal Year Total Annual Costs of Electricity In Last Fiscal Year Total Annual Costs of Electricity In Last Fiscal Year Total Annual Costs of Electricity In Last Fiscal Year Total Annual Costs of Electricity In Last Fiscal Year Now, we would like to ask you a few questions about the financial results of this establishment. It is important that this information be as accurate as possible. All information you provide will be anonymized, and neither your name nor the name of your establishment will be used in any document based on this survey.. SHOW CARD 38 From this establishment’s Income Statement for fiscal year [Insert last complete fiscal year], please provide the following information: - Total annual cost of electricity 601 -9 69611064 -9 Don't know (spontaneous) Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY Now, we would like to ask you a few questions about the financial results of this establishment. It is important that this information be as accurate as possible. All information you provide will be anonymized, and neither your name nor the name of your establishment will be used in any document based on this survey.. SHOW CARD 38 From this establishment’s Income Statement for fiscal year [Insert last complete fiscal year], please provide the following information: - Total annual cost of finished goods/materials bought to resell in the last FY 158 443 -9 221365119 -9 Don't know (spontaneous) 40 4800 5000 7000 10000 10800 13057 20000 25000 35000 40000 50000 65000 70000 75000 78000 80000 85000 90000 92000 95000 100000 105000 110000 113000 124000 130000 132300 150000 150430 155000 170000 175000 178000 183900 187500 200000 216400 220000 250000 275000 280000 300000 325000 326000 400000 440000 450000 500000 550000 570000 600000 650000 684000 720000 750000 780000 900000 920000 950000 1116000 1200000 1230000 1500000 1540000 1680000 1700000 1800000 1874626 2000000 2400000 2500000 3200000 3500000 4500000 4995599 5000000 6000000 7000000 7622400 8000000 10000000 12000000 14400000 15600000 19000000 64000000 76400000 80000000 81100000 82300000 105000000 120000000 133980000 170000000 186036000 221365119 Sysmiss Total Cost of Sales In Last FY Total Cost of Sales In Last FY Total Cost of Sales In Last FY Total Cost of Sales In Last FY Total Cost of Sales In Last FY Now, we would like to ask you a few questions about the financial results of this establishment. It is important that this information be as accurate as possible. All information you provide will be anonymized, and neither your name nor the name of your establishment will be used in any document based on this survey.. SHOW CARD 38 From this establishment’s Income Statement for fiscal year [Insert last complete fiscal year], please provide the following information: - Total cost of goods sold 175 426 -9 1320000000 -9 Don't know (spontaneous) Sysmiss Total Cost of Raw Materials And Intermediate Goods Used In Production Total Cost of Raw Materials And Intermediate Goods Used In Production Total Cost of Raw Materials And Intermediate Goods Used In Production Total Cost of Raw Materials And Intermediate Goods Used In Production Total Cost of Raw Materials And Intermediate Goods Used In Production From this establishment’s Income Statement for fiscal year [Insert last complete fiscal year minus one], please provide the total cost of raw materials and intermediate goods used in production. 175 426 -9 626000000 Cost For Establishment To Re-Purchase All of Its Machinery Cost For Establishment To Re-Purchase All of Its Machinery Cost For Establishment To Re-Purchase All of Its Machinery Cost For Establishment To Re-Purchase All of Its Machinery Cost For Establishment To Re-Purchase All of Its Machinery Hypothetically, if this establishment were to purchase all the machinery, vehicles, and equipment it uses now, in their current condition and regardless of whether the establishment owns them or not, how much would they cost, independently of whether they are owned, rented or leased? 175 426 -9 1400000000 -9 Don't know (spontaneous) 90 15000 18000 20000 25000 26000 40000 50000 54000 65000 75000 85000 89000 90000 100000 105000 109000 120000 124800 150000 162000 200000 215000 250000 300000 350000 358044 400000 450000 500000 600000 628000 756000 800000 900000 1000000 1200000 1224565 1400000 1430000 1500000 1600000 1725000 1800000 2000000 2500000 2800000 3000000 3349408 3500000 3750000 3800000 4000000 4314687 5000000 6000000 6124398 6500000 7000000 8000000 9000000 10000000 11000000 11099262 13500000 13500065 15000000 18000000 20000000 20375000 25000000 26000000 30000000 30963199 38000000 40000000 50000000 60000000 69000000 70000000 75000000 80000000 112000000 120000000 125000000 200000000 250000000 300000000 350000000 358000000 400000000 720000000 900000000 983000000 1000000000 1260867715 1400000000 Sysmiss Day Day Day Day Day The survey ends here. I would like to gather a few final details. Thank you for your time and cooperation. Time face-to-face interview ends: Day 601 1 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Month Month Month Month Month Time face-to-face interview ends: Month 601 1 12 1 2 3 4 10 11 12 Year Year Year Year Year Time face-to-face interview ends: Year 601 2019 2020 2019 2020 Hour Hour Hour Hour Hour Time face-to-face interview ends: Hour 601 8 20 8 9 10 11 12 13 14 15 16 17 18 19 20 Minutes Minutes Minutes Minutes Minutes Time face-to-face interview ends: Minutes 601 59 Option That Best Describes The Main Respondents Position Option That Best Describes The Main Respondents Position Option That Best Describes The Main Respondents Position Option That Best Describes The Main Respondents Position Option That Best Describes The Main Respondents Position Please indicate which option best describes the main respondents position: 601 -8 10 -8 Refusal (spontaneous) 1 Owner 2 President, Executive Director, or CEO 3 Chief Financial, Chief Operational Officer (CFO/COO) 4 Operational or plant manager 5 Sales or marketing manager 6 Accountant 7 Lawyer 8 Other Administrative 9 Other Management 10 Other (Specify) Main Respondent Position In The Establishment Main Respondent Position In The Establishment Main Respondent Position In The Establishment Main Respondent Position In The Establishment Main Respondent Position In The Establishment Please indicate which option best describes the main respondents position: 601 Assistant To The Company Director Branch Manager Chairperson Deputy Director Director Of Legal Regulatory And Compliance Director Of Marketing Director Of Operations Finance And Administration Finance And Administration Manager Financial Controller/Director Human Resource Officer Managing Director Operations /Project Director Project Interpreter Main Respondent Years Working In The Establishment: Main Respondent Years Working In The Establishment: Main Respondent Years Working In The Establishment: Main Respondent Years Working In The Establishment: Main Respondent Years Working In The Establishment: Please complete the following information about the interviewee(s) 601 -9 37 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 One year or less 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 28 30 32 34 37 Main Respondent's Gender Main Respondent's Gender Main Respondent's Gender Main Respondent's Gender Main Respondent's Gender Please complete the following information about the interviewee(s) 596 5 1 2 -8 Refusal (spontaneous) 1 Male 2 Female Sysmiss Second Respondent Position In The Establishment Second Respondent Position In The Establishment Second Respondent Position In The Establishment Second Respondent Position In The Establishment Second Respondent Position In The Establishment Please complete the following information about the interviewee(s) 601 Human Resource Manager Human Resource Officer Senior Accounting/Financial Manager Senior Sales Manager Second Respondent Years Working In The Establishment: Second Respondent Years Working In The Establishment: Second Respondent Years Working In The Establishment: Second Respondent Years Working In The Establishment: Second Respondent Years Working In The Establishment: Please complete the following information about the interviewee(s) 78 523 -9 31 -9 Don't know (spontaneous) -8 Refusal (spontaneous) -7 Does not apply 1 One year or less 2 3 4 5 6 7 8 9 10 11 12 13 14 15 18 20 21 23 26 30 31 Sysmiss Second Respondent's Gender Second Respondent's Gender Second Respondent's Gender Second Respondent's Gender Second Respondent's Gender Please complete the following information about the interviewee(s) 78 523 1 2 1 Male 2 Female Sysmiss Third Respondent Position In The Establishment Third Respondent Position In The Establishment Third Respondent Position In The Establishment Third Respondent Position In The Establishment Third Respondent Position In The Establishment Please complete the following information about the interviewee(s) 601 Human Resource Manager Third Respondent Years Working In The Establishment: Third Respondent Years Working In The Establishment: Third Respondent Years Working In The Establishment: Third Respondent Years Working In The Establishment: Third Respondent Years Working In The Establishment: Please complete the following information about the interviewee(s) 9 592 1 23 -9 Don't know (spontaneous) -8 Refusal (spontaneous) -7 Does not apply 1 2 5 7 9 10 11 23 Sysmiss Third Respondent's Gender Third Respondent's Gender Third Respondent's Gender Third Respondent's Gender Third Respondent's Gender Please complete the following information about the interviewee(s) 9 592 1 2 1 Male 2 Female Sysmiss Perception of The Questions Regarding Opinions And Perceptions Perception of The Questions Regarding Opinions And Perceptions Perception of The Questions Regarding Opinions And Perceptions Perception of The Questions Regarding Opinions And Perceptions Perception of The Questions Regarding Opinions And Perceptions It is my perception that the responses to the questions regarding opinions and perceptions were: 601 1 3 1 Truthful 2 Somewhat truthful 3 Not truthful Responses To The Questions About Figures Are… Responses To The Questions About Figures Are… Responses To The Questions About Figures Are… Responses To The Questions About Figures Are… Responses To The Questions About Figures Are… The responses to the questions regarding figures (productivity and employment numbers) were: 601 1 4 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers 4 Are in some case taken from books and in some case estimates This Questionnaire Was Completed In: This Questionnaire Was Completed In: This Questionnaire Was Completed In: This Questionnaire Was Completed In: This Questionnaire Was Completed In: This questionnaire was completed in: If 1, STOP HERE 601 1 3 1 One visit in face-to-face interview with one person 2 One visit in face-to-face interview with different managers/staff 3 Several visits If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours If option 2 or 3 in A.18, estimate duration of the whole interview 175 426 4 1 2 3 4 Sysmiss If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes If option 2 or 3 in A.18, estimate duration of the whole interview 175 426 59 1 2 3 4 5 7 10 12 13 14 15 16 20 21 22 25 26 28 29 30 32 33 35 37 38 39 40 41 42 43 44 45 46 47 50 51 52 53 55 57 58 59 Sysmiss Supervisor Number Supervisor Number Supervisor Number Supervisor Number Supervisor Number SUPERVISOR SECTION Supervisor Code 601 1 1 1 official Capital City? official Capital City? official Capital City? official Capital City? official Capital City? SUPERVISOR SECTION Is this city the official capital city? 601 1 2 1 Yes 2 No Main Business City? Main Business City? Main Business City? Main Business City? Main Business City? SUPERVISOR SECTION Is this city the main business city? 601 1 2 1 Yes 2 No Size of Locality Size of Locality Size of Locality Size of Locality Size of Locality SUPERVISOR SECTION Size of locality 601 2 4 2 City with population over 1 million 3 Over 250.000 to 1 million 4 50.000 to 250.000 5 Less than 50.000 Main Product/Service ISIC (Rev. 3.1) Code Main Product/Service ISIC (Rev. 3.1) Code Main Product/Service ISIC (Rev. 3.1) Code Main Product/Service ISIC (Rev. 3.1) Code Main Product/Service ISIC (Rev. 3.1) Code SUPERVISOR SECTION SUPERVISOR: THE DESCRIPTION OF THE ESTABLISHMENT'S MAIN PRODUCT AND ACTIVITY IS PROVIDED IN d1a1x. PLEASE REVIEW d1a1x IN ORDER TO IDENTIFY THE CORRESPONDING SECTOR CODE IN d1a2 PLEASE CHOOSE THE 4-DIGIT ISIC REV. 3.1 SECTOR CODE THAT BEST APPLIES TO THE ESTABLISHMENT’S MAIN ACTIVITY AND PRODUCT. 601 1511 7290 601 * Sysmiss stratification region code stratification region code stratification region code stratification region code stratification region code 601 1 4 1 Kitwe 2 Livingstone 3 Lusaka 4 Ndola stratification size code stratification size code stratification size code stratification size code stratification size code 601 1 6 1 Small (5-19) 2 Medium (20-99) 3 Large (100+) 4 Medium and Large (20+) 5 Small, Medium and Large (5+) 6 Small and Medium (5-99) stratification sector code stratification sector code stratification sector code stratification sector code stratification sector code 601 1 6 1 Food 2 Other Manufacturing 3 Retail 4 Wholesale of Agri Inputs & Equipment 5 Other Services 6 Unknown panel code panel code panel code panel code panel code 601 1 Fresh 1 Panel Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility 601 1 103.342437744141 Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility 601 1 216.336868286133 Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility 601 1 223.986129760742 see notes see notes see notes see notes see notes 601 1 102