DDI_HRV_2021_WBCS_v01_M_WB Development Economics Data Group 2022-10-05 NADA Version 01 (October 2022) World Bank Group Country Survey 2021 WBCS 2021 HRV_2021_WBCS_v01_M Public Opinion Research Group NADA World Bank Group Yulia Danilina Country Opinion Survey Version 01: Edited, anonymous dataset for public distribution. Croatia - Zagreb region - Other urban region - Rural areas Sample survey data [ssd] Ipsos d.o.o. Internet [int] croatia_cos_fy21_data.dta Data collected using the 2021 Croatia World Bank Group Country Survey questionnaire (FY21). - Overall Context - Overall Attitudes toward the World Bank Group - World Bank Group’s Work and Engagement on the Ground - World Bank Group’s Support in Development Areas - World Bank Group’s Knowledge Work and Activities - The Future Role of the World Bank Group in Croatia - Communication and Information Sharing - Background Information 156 276 ID 156 101 256 Method 156 2 2 2 In general, would you say that Croatia is headed in ... ? SECTION A: OVERALL CONTEXT A1. In general, would you say that Croatia is headed in ... ? 155 1 1 3 1 The right direction 2 The wrong direction 3 Not sure Sysmiss Do you think that economic opportunity for citizens in Croatia over the next two SECTION A: OVERALL CONTEXT A2. Do you think that economic opportunity for citizens in Croatia over the next two to three years is … ? 156 1 3 1 Increasing 2 Decreasing 3 Staying about the same Water, sanitation, and solid waste management SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Water, sanitation, and solid waste management 156 1 1 Energy and energy efficiency SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Energy and energy efficiency 156 1 1 Private sector development/business environment SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Private sector development/business environment 156 1 1 Disaster risk management (e.g., earthquakes, floods) SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Disaster risk management (e.g., earthquakes, floods) 156 1 1 Financial markets SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Financial markets 156 1 1 Global/regional integration SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Global/regional integration 156 1 1 Convergence with income levels of the European Union (EU) and entry into the eur SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Convergence with income levels of the European Union (EU) and entry into the euro area 156 1 1 Regional and urban development SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Regional and urban development 156 1 1 Social protection (e.g., pensions, targeted social assistance, social inclusion) SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Social protection (e.g., pensions, targeted social assistance, social inclusion) 156 1 1 Public sector governance/reform (i.e., government effectiveness, public financia SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 156 1 1 Job creation/employment SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Job creation/employment 156 1 1 Information and communications technology SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Information and communications technology 156 1 1 Equality of opportunity and gender equity (closing the gap between women and men SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Equality of opportunity and gender equity (closing the gap between women and men, and boys and girls) 156 1 1 Judiciary reform SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Judiciary reform 156 1 1 Anti-corruption SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Anti-corruption 156 1 1 Agriculture and rural development SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Agriculture and rural development 156 1 1 Innovation and research and development (R&D) SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Innovation and research and development (R&D) 156 1 1 Health SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Health 156 1 1 Natural resource management and biodiversity SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Natural resource management and biodiversity 156 1 1 Climate change and the environment SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Climate change and the environment 156 1 1 Poverty reduction SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Poverty reduction 156 1 1 Global pandemics (e.g., COVID-19) SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Global pandemics (e.g., COVID-19) 156 1 1 Demographic trends (i.e. rapidly aging society, shrinking population, migration) SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Demographic trends (i.e. rapidly aging society, shrinking population, migration) 156 1 1 Education SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Education 156 1 1 Regional disparities SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Regional disparities 156 1 1 Transport (e.g., roads, railways, ports) SECTION A: OVERALL CONTEXT A3. Listed below are a number of development priorities in Croatia. Please identify which of the following you consider the most important development priorities in Croatia. - Transport (e.g., roads, railways, ports) 156 1 1 Judiciary reform SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Judiciary reform 155 1 1 1 Sysmiss Innovation and research and development (R&D) SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Innovation and research and development (R&D) 155 1 1 1 Sysmiss Demographic trends (i.e. rapidly aging society, shrinking population, migration) SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Demographic trends (i.e. rapidly aging society, shrinking population, migration) 155 1 1 1 Sysmiss Disaster risk management (e.g., earthquakes, floods) SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Disaster risk management (e.g., earthquakes, floods) 155 1 1 1 Sysmiss Social protection (e.g., pensions, targeted social assistance, social inclusion) SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Social protection (e.g., pensions, targeted social assistance, social inclusion) 155 1 1 1 Sysmiss Climate change and the environment SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Climate change and the environment 155 1 1 1 Sysmiss Information and communications technology SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Information and communications technology 155 1 1 1 Sysmiss Regional disparities SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Regional disparities 155 1 1 1 Sysmiss Anti-corruption SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Anti-corruption 155 1 1 1 Sysmiss Agriculture and rural development SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Agriculture and rural development 155 1 1 1 Sysmiss Energy and energy efficiency SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Energy and energy efficiency 155 1 1 1 Sysmiss Transport (e.g., roads, railways, ports) SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Transport (e.g., roads, railways, ports) 155 1 1 1 Sysmiss Natural resource management and biodiversity SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Natural resource management and biodiversity 155 1 1 1 Sysmiss Public sector governance/reform (i.e., government effectiveness, public financia SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 155 1 1 1 Sysmiss Equality of opportunity and gender equity (closing the gap between women and men SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Equality of opportunity and gender equity (closing the gap between women and men, and boys and girls) 155 1 1 1 Sysmiss Water, sanitation, and solid waste management SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Water, sanitation, and solid waste management 155 1 Sysmiss Health SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Health 155 1 1 1 Sysmiss Education SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Education 155 1 1 1 Sysmiss Job creation/employment SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Job creation/employment 155 1 1 1 Sysmiss Private sector development/business environment SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Private sector development/business environment 155 1 1 1 Sysmiss Regional and urban development SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Regional and urban development 155 1 1 1 Sysmiss Financial markets SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Financial markets 155 1 1 1 Sysmiss Convergence with income levels of the European Union (EU) and entry into the eur SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Convergence with income levels of the European Union (EU) and entry into the euro area 155 1 1 1 Sysmiss Global/regional integration SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Croatia? - Global/regional integration 155 1 1 1 Sysmiss Fair and equal distribution of a COVID-19 vaccine SECTION A: OVERALL CONTEXT A5. The COVID-19 pandemic has stressed many aspects of Croatia’s growth and development. In which areas would you like to see the Croatian government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? - Fair and equal distribution of a COVID-19 vaccine 155 1 1 1 Sysmiss Healthcare SECTION A: OVERALL CONTEXT A5. The COVID-19 pandemic has stressed many aspects of Croatia’s growth and development. In which areas would you like to see the Croatian government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? - Healthcare 155 1 1 1 Sysmiss Providing direct financial support to businesses (business support packages) SECTION A: OVERALL CONTEXT A5. The COVID-19 pandemic has stressed many aspects of Croatia’s growth and development. In which areas would you like to see the Croatian government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? - Providing direct financial support to businesses (business support packages) 155 1 1 1 Sysmiss Poverty and inequality (e.g., strengthening the social safety net, social assist SECTION A: OVERALL CONTEXT A5. The COVID-19 pandemic has stressed many aspects of Croatia’s growth and development. In which areas would you like to see the Croatian government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? - Poverty and inequality (e.g., strengthening the social safety net, social assistance) 155 1 1 1 Sysmiss Regional disparities SECTION A: OVERALL CONTEXT A5. The COVID-19 pandemic has stressed many aspects of Croatia’s growth and development. In which areas would you like to see the Croatian government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? - Regional disparities 155 1 1 1 Sysmiss Education SECTION A: OVERALL CONTEXT A5. The COVID-19 pandemic has stressed many aspects of Croatia’s growth and development. In which areas would you like to see the Croatian government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? - Education 155 1 1 1 Sysmiss Supporting favorable business environment SECTION A: OVERALL CONTEXT A5. The COVID-19 pandemic has stressed many aspects of Croatia’s growth and development. In which areas would you like to see the Croatian government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? - Supporting favorable business environment 155 1 1 1 Sysmiss Public service delivery and Public Administration (e.g., strengthening policies, SECTION A: OVERALL CONTEXT A5. The COVID-19 pandemic has stressed many aspects of Croatia’s growth and development. In which areas would you like to see the Croatian government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? - Public service delivery and Public Administration (e.g., strengthening policies, institutions) 155 1 1 1 Sysmiss Other SECTION A: OVERALL CONTEXT A5. The COVID-19 pandemic has stressed many aspects of Croatia’s growth and development. In which areas would you like to see the Croatian government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? - Other (please specify) 155 1 1 1 Sysmiss Corruption SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Croatia, which of the following would you attribute this to? - Corruption 150 6 1 1 Sysmiss Inadequate level of private sector participation SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Croatia, which of the following would you attribute this to? - Inadequate level of private sector participation 150 6 1 1 Sysmiss Inadequate level of citizen/civil society participation SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Croatia, which of the following would you attribute this to? - Inadequate level of citizen/civil society participation 150 6 1 1 Sysmiss Political pressures and obstacles SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Croatia, which of the following would you attribute this to? - Political pressures and obstacles 150 6 1 1 Sysmiss Inadequate level of government accountability SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Croatia, which of the following would you attribute this to? - Inadequate level of government accountability 150 6 1 1 Sysmiss Inadequate level of capacity in the government SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Croatia, which of the following would you attribute this to? - Inadequate level of capacity in the government 150 6 1 1 Sysmiss Reforms are not well thought out in light of the country challenges SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Croatia, which of the following would you attribute this to? - Reforms are not well thought out in light of the country challenges 150 6 1 1 Sysmiss Pressure from outside interest groups (e.g., private sector, unions) SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Croatia, which of the following would you attribute this to? - Pressure from outside interest groups (e.g., private sector, unions) 150 6 1 1 Sysmiss Other SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Croatia, which of the following would you attribute this to? - Other (please specify) 150 6 1 1 Sysmiss The national/local government SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - The national/local government 143 13 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss European Commission and the EU Institutions SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - European Commission and the EU Institutions 144 12 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss The World Bank Group SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - The World Bank Group 144 12 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss The World Health Organization (WHO) SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - The World Health Organization (WHO) 143 13 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Regional development banks (i.e. European Investment Band, European Bank for Rec SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - Regional development banks (i.e. European Investment Band, European Bank for Reconstruction and Development) 143 13 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Croatia's Central Bank SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - Croatia’s Central Bank 142 14 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss The private sector SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - The private sector 145 11 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Civil society (e.g., NGOs, CBOs) SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - Civil society (e.g., NGOs, CBOs) 142 14 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Media and their web presence (e.g., newspapers, TV stations, radio) SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - Media and their web presence (e.g., newspapers, TV stations, radio) 144 12 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Web based media (i.e., blogs, social media, other web-based news and information SECTION A: OVERALL CONTEXT A7. To what extent do you trust each of the following groups to do what is right? - Web based media (i.e., blogs, social media, other web-based news and information sources) 144 12 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss The World Bank (IBRD) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of these organizations in Croatia? - The World Bank (IBRD) 145 11 1 10 1 Not familiar at all 2 3 4 5 6 7 8 9 10 Extremely familiar Sysmiss The International Finance Corporation (IFC), the World Bank Group's private sect SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of these organizations in Croatia? - The International Finance Corporation (IFC) - the World Bank Group’s private sector arm 143 13 1 10 1 Not familiar at all 2 3 4 5 6 7 8 9 10 Extremely familiar Sysmiss Overall the World Bank Group currently plays a relevant role in development in C SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Croatia? B2. Overall the World Bank Group currently plays a relevant role in development in Croatia 142 14 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss The World Bank Group's work is aligned with what I consider the development prio SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Croatia? B3. The World Bank Group’s work is aligned with what I consider the development priorities for Croatia 142 14 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss The World Bank (IBRD) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. Overall, please rate your impression of the effectiveness of these organizations in Croatia. - The World Bank (IBRD) 141 15 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss The International Finance Corporation (IFC), the World Bank Group's private sect SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. Overall, please rate your impression of the effectiveness of these organizations in Croatia. - The International Finance Corporation (IFC), the World Bank Group’s private sector arm 140 16 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss To what extent does the World Bank Group's work help to achieve development resu SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. To what extent does the World Bank Group’s work help to achieve development results in Croatia? 144 12 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss To what extent does the World Bank Group influence the development agenda in Cro SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B6. To what extent does the World Bank Group influence the development agenda in Croatia? 143 13 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Global advocacy SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Global advocacy 141 15 1 1 Sysmiss Technical assistance, including Reimbursable Advisory Services (RAS) and impleme SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Technical assistance, including Reimbursable Advisory Services (RAS) and implementation support 141 15 1 1 Sysmiss Bringing together different groups of stakeholders SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Bringing together different groups of stakeholders 141 15 1 1 Sysmiss Policy advice, studies, analyses and promoting knowledge sharing SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Policy advice, studies, analyses and promoting knowledge sharing 141 15 1 1 Sysmiss Informal advice that World Bank Group's staff provides (e.g., memos, short evide SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Informal advice that World Bank Group’s staff provides (e.g., memos, short evidence notes, informal discussions and emails) 141 15 1 1 Sysmiss Coordination with the European commission and international partners SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Coordination with the European commission and international partners 141 15 1 1 Sysmiss Financial resources SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Financial resources 141 15 1 1 Sysmiss Mobilizing third party financial resources, including EU funds SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Mobilizing third party financial resources, including EU funds 141 15 1 1 Sysmiss Capacity development related to World Bank Group supported projects SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Capacity development related to World Bank Group supported projects 141 15 1 1 Sysmiss Other SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. When thinking about the World Bank Group’s role in Croatia, which activity do you VALUE the most? - Other (please specify) 141 15 1 1 Sysmiss Not aligned with country priorities SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Not aligned with country priorities 138 18 1 1 Sysmiss Not adequately flexible in changing country circumstances SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Not adequately flexible in changing country circumstances 138 18 1 1 Sysmiss Staff inaccessible SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Staff inaccessible 138 18 1 1 Sysmiss Not collaborating enough with private sector SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Not collaborating enough with private sector 138 18 1 1 Sysmiss Not collaborating enough with partners such as bilaterals, multilaterals, Intern SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Not collaborating enough with partners such as bilaterals, multilaterals, International Financial Institutions (IFIs), UN, European Commission 138 18 1 1 Sysmiss Not enough public disclosure of its work SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Not enough public disclosure of its work 138 18 1 1 Sysmiss Not adequately sensitive to political/social realities in Croatia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Not adequately sensitive to political/social realities in Croatia 138 18 1 1 Sysmiss World Bank Group's processes too slow and complex SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - World Bank Group’s processes too slow and complex 138 18 1 1 Sysmiss Not sufficiently focused on sustainable results SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Not sufficiently focused on sustainable results 138 18 1 1 Sysmiss Not willing to honestly criticize policies and reform efforts of Croatia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Not willing to honestly criticize policies and reform efforts of Croatia 138 18 1 1 Sysmiss Inadequate number of innovative financial products and services SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Inadequate number of innovative financial products and services 138 18 1 1 Sysmiss Inadequate level of real-time advice and guidance SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Inadequate level of real-time advice and guidance 138 18 1 1 Sysmiss Inadequate number of innovative knowledge products and services SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Inadequate number of innovative knowledge products and services 138 18 1 1 Sysmiss Not collaborating enough with civil society (e.g., NGOs, CBOs) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Not collaborating enough with civil society (e.g., NGOs, CBOs) 138 18 1 1 Sysmiss Other SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Other (please specify) 138 18 1 1 Sysmiss Don't know SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Croatia? - Don’t know 138 18 1 1 Sysmiss Social protection (e.g., pensions, targeted social assistance, social inclusion) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Social protection (e.g., pensions, targeted social assistance, social inclusion) 141 15 1 1 Sysmiss Public sector governance/reform (i.e., government effectiveness, public financia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 141 15 1 1 Sysmiss Equality of opportunity and gender equity (closing the gap between women and men SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Equality of opportunity and gender equity (closing the gap between women and men, and boys and girls) 141 15 1 1 Sysmiss Private sector development/business environment SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Private sector development/business environment 141 15 1 1 Sysmiss Education SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Education 141 15 1 1 Sysmiss Energy and energy efficiency SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Energy and energy efficiency 141 15 1 1 Sysmiss Global/regional integration SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Global/regional integration 141 15 1 1 Sysmiss Convergence with income levels of the European Union (EU) and entry into the eur SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Convergence with income levels of the European Union (EU) and entry into the euro area 141 15 1 1 Sysmiss Health SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Health 141 15 1 1 Sysmiss Financial markets SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Financial markets 141 15 1 1 Sysmiss Water, sanitation, and solid waste management SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Water, sanitation, and solid waste management 141 15 1 1 Sysmiss Job creation/employment SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Job creation/employment 141 15 1 1 Sysmiss Regional and urban development SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Regional and urban development 141 15 1 1 Sysmiss Global pandemics (e.g., COVID-19) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Global pandemics (e.g., COVID-19) 141 15 1 1 Sysmiss Demographic trends (i.e. rapidly aging society, shrinking population, migration) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Demographic trends (i.e. rapidly aging society, shrinking population, migration) 141 15 1 1 Sysmiss Transport (e.g., roads, railways, ports) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Transport (e.g., roads, railways, ports) 141 15 1 1 Sysmiss Agriculture and rural development SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Agriculture and rural development 141 15 1 1 Sysmiss Innovation and research and development (R&D) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Innovation and research and development (R&D) 141 15 1 1 Sysmiss Anti-corruption SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Anti-corruption 141 15 1 1 Sysmiss Natural resource management and biodiversity SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Natural resource management and biodiversity 141 15 1 1 Sysmiss Climate change and the environment SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Climate change and the environment 141 15 1 1 Sysmiss Regional disparities SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Regional disparities 141 15 1 1 Sysmiss Information and communications technology SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Information and communications technology 141 15 1 1 Sysmiss Judiciary reform SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Judiciary reform 141 15 1 1 Sysmiss Disaster risk management (e.g., earthquakes, floods) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Disaster risk management (e.g., earthquakes, floods) 141 15 1 1 Sysmiss Poverty reduction SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about how the World Bank Group can have the most impact on development results in Croatia, which sectors do you believe the World Bank Group should prioritize with its engagement in Croatia? - Poverty reduction 141 15 1 1 Sysmiss Multi-lateral financial institution SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Multi-lateral financial institution 142 14 1 1 Sysmiss Public-private partnership SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Public-private partnership 142 14 1 1 Sysmiss Asset Manager SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Asset Manager 142 14 1 1 Sysmiss Development institution SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Development institution 142 14 1 1 Sysmiss Private sector solutions SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Private sector solutions 142 14 1 1 Sysmiss World Bank SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - World Bank 142 14 1 1 Sysmiss Financial advisory solutions SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Financial advisory solutions 142 14 1 1 Sysmiss Impact investor SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Impact investor 142 14 1 1 Sysmiss Thought leader SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Thought leader 142 14 1 1 Sysmiss Venture capital SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Venture capital 142 14 1 1 Sysmiss Innovation and Entrepreneurship SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Innovation and Entrepreneurship 142 14 1 1 Sysmiss Investment Bank SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Investment Bank 142 14 1 1 Sysmiss None of the above SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - None of the above 142 14 1 1 Sysmiss Don't know SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Don’t know 142 14 1 1 Sysmiss Other SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What comes to mind when you hear about the International Finance Corporation (The IFC) - Other (please specify) 142 14 1 1 Sysmiss To what extent do you believe the World Bank Group's staff is well prepared (e.g SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C1. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Croatia solve its most complicated development challenges? 141 15 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Responsiveness to needs SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C2. Responsiveness to needs 131 25 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Flexibility (in terms of the institution's products and services) SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C3. Flexibility (in terms of the institution’s products and services) 130 26 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Flexibility (in terms of changing country circumstances) SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C4. Flexibility (in terms of changing country circumstances) 130 26 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Being inclusive SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C5. Being inclusive 132 24 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Openness (sharing data and other information) SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C6. Openness (sharing data and other information). 132 24 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Collaboration with the Government SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C7. Collaboration with the Government 131 25 1 11 1 To no degree at all 2 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss The speed in which it gets things accomplished on the ground SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C8. The speed in which it gets things accomplished on the ground 130 26 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Helping to bring discipline/effective supervision to implementation of investmen SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C9. Helping to bring discipline/effective supervision to implementation of investment projects 130 26 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Collaboration with civil society SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C10. Collaboration with civil society 129 27 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Staff accessibility SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C11. Staff accessibility 130 26 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Collaboration with other donors and development partners SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C12. Collaboration with other donors and development partners 127 29 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Collaboration with the private sector SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C13. Collaboration with the private sector 129 27 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Straightforwardness and honesty SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C14. Straightforwardness and honesty 129 27 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Treating clients and stakeholders in Croatia with respect SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C15. Treating clients and stakeholders in Croatia with respect 131 25 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Being a long-term partner SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C16. Being a long-term partner 129 27 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Acting with compassion and empathy SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C17. Acting with compassion and empathy 131 25 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Insisting on accountability through its operations (e.g., performance-based fina SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C18. Insisting on accountability through its operations (e.g., performance-based financing/resources tied to results) 131 25 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Measuring results effectively SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent is the World Bank Group an effective development partner in Croatia, in terms of each of the following? C19. Measuring results effectively 130 26 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss The World Bank Group disburses funds promptly SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? C20. The World Bank Group disburses funds promptly 132 24 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss The World Bank Group effectively monitors and evaluates the projects and program SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? C21. The World Bank Group effectively monitors and evaluates the projects and programs it supports 131 25 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss The World Bank Group's approvals and reviews are done in a timely fashion SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? C22. The World Bank Group’s approvals and reviews are done in a timely fashion 132 24 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss The World Bank Group's Environmental and Social Framework requirements are reaso SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? C23. The World Bank Group’s Environmental and Social Framework requirements are reasonable 132 24 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss The World Bank Group's conditions on its lending are reasonable SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? C24. The World Bank Group’s conditions on its lending are reasonable 131 25 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss The World Bank Group takes decisions quickly in Croatia SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? C25. The World Bank Group takes decisions quickly in Croatia 131 25 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss Working with the World Bank Group increases Croatia's institutional capacity SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? C26. Working with the World Bank Group increases Croatia’s institutional capacity 131 25 1 11 1 Strongly disagree 2 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss The World Bank Group's financial instruments (i.e., investment lending, Developm SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements about the World Bank Group in Croatia? C27. The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Program-for-Results, etc.) meet the needs of Croatia 132 24 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss The World Bank Group meets Croatia's needs for knowledge services (e.g., researc SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements about the World Bank Group in Croatia? C28. The World Bank Group meets Croatia’s needs for knowledge services (e.g., research, analysis, data, technical assistance) 131 25 1 11 1 Strongly disagree 2 3 4 5 6 7 8 9 10 Strongly agree 11 Don't know Sysmiss To what extent do you believe that Croatia received value for money from the Wor SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C29. To what extent do you believe that Croatia received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 131 25 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss How important is the World Bank Group's global advocacy role in areas such as cl SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C30. How important is the World Bank Group’s global advocacy role in areas such as climate, health, gender, and debt? 129 27 1 11 1 Not important at all 2 3 4 5 6 7 8 9 10 Very important 11 Don't know Sysmiss Social protection (e.g., pensions, targeted social assistance, social inclusion) SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Social protection (e.g., pensions, targeted social assistance, social inclusion) 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Equality of opportunity and gender equity (closing the gap between women and men SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Equality of opportunity and gender equity (closing the gap between women and men, and boys and girls) 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Private sector development/business environment SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Private sector development/business environment 122 34 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Education SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Education 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Public sector governance/reform (i.e., government effectiveness, public financia SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 122 34 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Regional and urban development SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Regional and urban development 123 33 1 11 1 Not effective at all 2 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Energy and energy efficiency SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Energy and energy efficiency 122 34 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Water, sanitation, and solid waste management SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Water, sanitation, and solid waste management 122 34 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Convergence with income levels of the European Union (EU) and entry into the eur SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Convergence with income levels of the European Union (EU) and entry into the euro area 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Job creation/employment SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Job creation/employment 121 35 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Health SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Health 122 34 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Financial markets SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Financial markets 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Transport (e.g., roads, railways, ports) SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Transport (e.g., roads, railways, ports) 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Agriculture and rural development SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Agriculture and rural development 122 34 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Innovation and research and development (R&D) SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Innovation and research and development (R&D) 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Natural resource management and biodiversity SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Natural resource management and biodiversity 122 34 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Climate change and the environment SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Climate change and the environment 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Anti-corruption SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Anti-corruption 122 34 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Judiciary reform SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Judiciary reform 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Disaster risk management (e.g., earthquakes, floods) SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Disaster risk management (e.g., earthquakes, floods) 123 33 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Information and communications technology SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Croatia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) - Information and communications technology 121 35 1 11 1 Not effective at all 2 3 4 5 6 7 8 9 10 Very effective 11 Don't know Sysmiss Are timely SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) In Croatia, to what extent do you believe that the World Bank Group’s knowledge work and activities: E1. Are timely 122 34 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Include appropriate level of stakeholder involvement during preparation SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) In Croatia, to what extent do you believe that the World Bank Group’s knowledge work and activities: E2. Include appropriate level of stakeholder involvement during preparation 122 34 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Lead to practical solutions SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) In Croatia, to what extent do you believe that the World Bank Group’s knowledge work and activities: E3. Lead to practical solutions 121 35 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Are source of relevant information on global good practices SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) In Croatia, to what extent do you believe that the World Bank Group’s knowledge work and activities: E4. Are source of relevant information on global good practices 120 36 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Are adequately disseminated SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) In Croatia, to what extent do you believe that the World Bank Group’s knowledge work and activities: E5. Are adequately disseminated 122 34 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Are translated enough into local language SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) In Croatia, to what extent do you believe that the World Bank Group’s knowledge work and activities: E6. Are translated enough into local language 122 34 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Are adaptable to Croatia's specific development challenges and country circumsta SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) In Croatia, to what extent do you believe that the World Bank Group’s knowledge work and activities: E7. Are adaptable to Croatia’s specific development challenges and country circumstances 122 34 1 11 1 To no degree at all 2 3 4 5 6 7 8 9 10 To a very significant degree 11 Don't know Sysmiss Overall, how significant a contribution do you believe the World Bank Group's kn SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) E8. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 124 32 1 11 1 Not significant at all 2 3 4 5 6 7 8 9 10 Very significant 11 Don't know Sysmiss Overall, how would you rate the technical quality of the World Bank Group's know SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) E9. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 123 33 1 11 1 Very low technical quality 2 3 4 5 6 7 8 9 10 Very high technical quality 11 Don't know Sysmiss Provide more adequate data/knowledge/statistics/figures on Croatia's economy SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Provide more adequate data/knowledge/statistics/figures on Croatia’s economy 119 37 1 1 Sysmiss Engage more effectively with partners such as the European Commission SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Engage more effectively with partners such as the European Commission 119 37 1 1 Sysmiss Collaborate more effectively with Government clients (e.g., national, state, loc SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Collaborate more effectively with Government clients (e.g., national, state, local) 119 37 1 1 Sysmiss Work faster SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Work faster 119 37 1 1 Sysmiss Reduce the complexity of obtaining World Bank Group financing SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Reduce the complexity of obtaining World Bank Group financing 119 37 1 1 Sysmiss Offer more real-time advice and guidance SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Offer more real-time advice and guidance 119 37 1 1 Sysmiss Increase availability of Reimbursable Advisory Services (RAS) SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Increase availability of Reimbursable Advisory Services (RAS) 119 37 1 1 Sysmiss Help to bring discipline/effective supervision to implementation of World Bank G SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Help to bring discipline/effective supervision to implementation of World Bank Group projects 119 37 1 1 Sysmiss Offer more innovative knowledge products and services SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Offer more innovative knowledge products and services 119 37 1 1 Sysmiss Offer more innovative financial products and services SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Offer more innovative financial products and services 119 37 1 1 Sysmiss Ensure greater selectivity in its work SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Ensure greater selectivity in its work 119 37 1 1 Sysmiss Engage more effectively with private sector SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Engage more effectively with private sector 119 37 1 1 Sysmiss Improve the quality of its experts as related to Croatia's specific challenges SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Improve the quality of its experts as related to Croatia’s specific challenges 119 37 1 1 Sysmiss Engage more directly with beneficiaries SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Engage more directly with beneficiaries 119 37 1 1 Sysmiss Increase the level of capacity development in the country SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Increase the level of capacity development in the country 119 37 1 1 Sysmiss Engage more effectively with civil society (e.g., NGOs, CBOs) SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Engage more effectively with civil society (e.g., NGOs, CBOs) 119 37 1 1 Sysmiss Other SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Croatia? - Other (please specify) 119 37 1 1 Sysmiss Parliament SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Parliament 120 36 1 1 Sysmiss Youth/university groups SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Youth/university groups 120 36 1 1 Sysmiss Private sector SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Private sector 120 36 1 1 Sysmiss Academia/think tanks/research institutes SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Academia/think tanks/research institutes 120 36 1 1 Sysmiss European Commission/IFIs SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - European Commission/IFIs 120 36 1 1 Sysmiss Media SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Media 120 36 1 1 Sysmiss Local government SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Local government 120 36 1 1 Sysmiss Beneficiaries SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Beneficiaries 120 36 1 1 Sysmiss Foundations SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Foundations 120 36 1 1 Sysmiss NGOs/Community Based Organizations SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - NGOs/Community Based Organizations 120 36 1 1 Sysmiss Other SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Other (please specify) 120 36 1 1 Sysmiss Don't know SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CROATIA F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? - Don’t know 120 36 1 1 Sysmiss How frequently do you interact with the World Bank Group now in Croatia? SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in Croatia? 122 34 1 6 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week Sysmiss World Bank Group's publications and other written materials SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? - World Bank Group’s publications and other written materials 119 37 1 1 Sysmiss e-Newsletters SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? - e-Newsletters 119 37 1 1 Sysmiss World Bank Group's seminars/workshops/conferences SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? - World Bank Group’s seminars/workshops/conferences 119 37 1 1 Sysmiss Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? - Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 119 37 1 1 Sysmiss Direct contact with World Bank Group (i.e., face to face meetings/discussions) SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? - Direct contact with World Bank Group (i.e., face to face meetings/discussions) 119 37 1 1 Sysmiss World Bank Group's website SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? - World Bank Group’s website 119 37 1 1 Sysmiss Webinars or online events hosted by the World Bank Group SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? - Webinars or online events hosted by the World Bank Group 119 37 1 1 Sysmiss Interviews and press conferences for the Croatia's media SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? - Interviews and press conferences for the Croatia’s media 119 37 1 1 Sysmiss Read, viewed or heard a story about the WBG in local media (newspaper, magazine, SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? - Read, viewed or heard a story about the WBG in local media (newspaper, magazine, TV, radio) 117 39 1 4 1 Every few days 2 Every few weeks 3 Every few months 4 Not at all Sysmiss Read, viewed or heard a story about the WBG in global media (newspaper, magazine SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? - Read, viewed or heard a story about the WBG in global media (newspaper, magazine, TV, radio) 117 39 1 4 1 Every few days 2 Every few weeks 3 Every few months 4 Not at all Sysmiss Interacted with the WBG on Social Media (e.g., read a post or tweet, liked, comm SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? - Interacted with the WBG on Social Media (e.g., read a post or tweet, liked, commented, shared, retweeted) 116 40 1 4 1 Every few days 2 Every few weeks 3 Every few months 4 Not at all Sysmiss Visited a WBG website (e.g., read a blog, used data) SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? - Visited a WBG website (e.g., read a blog, used data) 117 39 1 4 1 Every few days 2 Every few weeks 3 Every few months 4 Not at all Sysmiss Attended an event/conference hosted by the WBG SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? - Attended an event/conference hosted by the WBG 116 40 1 4 1 Every few days 2 Every few weeks 3 Every few months 4 Not at all Sysmiss Watched a webinar or online event hosted by the WBG SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? - Watched a webinar or online event hosted by the WBG 117 39 1 4 1 Every few days 2 Every few weeks 3 Every few months 4 Not at all Sysmiss Read some or all of a WBG research paper or publication SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? - Read some or all of a WBG research paper or publication 116 40 1 4 1 Every few days 2 Every few weeks 3 Every few months 4 Not at all Sysmiss Met professionally with WBG staff SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? - Met professionally with WBG staff 117 39 1 4 1 Every few days 2 Every few weeks 3 Every few months 4 Not at all Sysmiss Read a WBG e-newsletter SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? - Read a WBG e-newsletter 114 42 1 4 1 Every few days 2 Every few weeks 3 Every few months 4 Not at all Sysmiss Which of the following best describes your current affiliation? SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current affiliation? 155 1 1 20 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of Ministry, Ministerial Department, Implementation Agency 5 Project Management Unit (PMU) overseeing implementation of WBG project/Consultant/Contractor working on WBG supported project/program 6 Local Government Office or Staff 7 Independent Government Institution (i.e., regulatory agency, central bank/oversight institution) 8 Judicial System (e.g., courts) 9 State-Owned Enterprise 10 Bilateral Agency (e.g., embassy, diplomatic, military) 11 Multilateral Agency/IFIs (EBRD, EIB) 12 Private Sector Organization 13 Financial Sector/Private Bank 14 NGO/Community Based Organization 15 Trade Union 16 European Commission 17 Youth Group 18 Academia/Research Institute/Think Tank 19 Media (press, radio, TV, web, etc.) 20 Other (specify) Sysmiss Please identify the primary specialization of your work. SECTION H: BACKGROUND INFORMATION H2. Please identify the primary specialization of your work. 156 2 24 1 Poverty 2 Macroeconomics, fiscal management 3 Governance, anti-corruption 4 Education 5 Health, nutrition 6 Social protection 7 Jobs 8 Energy 9 Environment, natural resources 10 Climate change 11 Water, sanitation 12 Gender 13 Agriculture, rural development 14 Urban development 15 Transport 16 Digital development and technology (ICT) 17 Tourism 18 Fragility, conflict, violence, refugees 19 Demographics, migration 20 Trade and competitiveness 21 Finance and markets 22 Communications, public affairs 23 Generalist (specialized in multiple sectors) 24 Other Currently, do you professionally collaborate/work with the World Bank Group (IBR SECTION H: BACKGROUND INFORMATION H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in your country? 156 1 2 1 Yes 2 No If yes, which of the following agencies of the World Bank Group do you primarily SECTION H: BACKGROUND INFORMATION H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Croatia? 79 77 1 1 1 The World Bank (IBRD) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 International Centre for Settlement of Investment Disputes (ICSID) Sysmiss Observer (i.e., follow in media, discuss in informal conversations, etc.) SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Croatia? - Observer (i.e., follow in media, discuss in informal conversations, etc.) 155 1 1 1 Sysmiss Use World Bank Group reports/data SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Croatia? - Use World Bank Group reports/data 155 1 1 1 Sysmiss Engage in World Bank Group related/sponsored events/activities SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Croatia? - Engage in World Bank Group related/sponsored events/activities 155 1 1 1 Sysmiss Collaborate as part of my professional duties SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Croatia? - Collaborate as part of my professional duties 155 1 1 1 Sysmiss Use World Bank Group website for information, data, research, etc. SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Croatia? - Use World Bank Group website for information, data, research, etc. 155 1 1 1 Sysmiss What's your gender? SECTION H: BACKGROUND INFORMATION H6. What’s your gender? 153 3 1 2 1 Female 2 Male Sysmiss What's your age? SECTION H: BACKGROUND INFORMATION H7. What’s your age? 154 2 2 5 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above Sysmiss Which best represents your geographic location? SECTION H: BACKGROUND INFORMATION H8. Which best represents your geographic location? 154 2 1 3 1 Zagreb region 2 Other urban region 3 Rural areas Sysmiss