DDI_SYR_2021_PDM-WIN-FEB_v01_M UN Refugee Agency Development Economics Data Group 2022-12-14 NADA Version 01 (December 2022): This metadata was downloaded from the UNHCR catalog (https://microdata.unhcr.org/index.php/home) and it is identical to UNHCR version (UNHCR_SYR_2021_PDM_WINTER_FEBRUARY_v2.1). The following two metadata fields were edited - Document ID and Survey ID. Post-Distribution Monitoring of Cash-Based Interventions (winterization), February 2021 PDM-WIN-FEB 2021 SYR_2021_PDM-WIN-FEB_v01_M UN Refugee Agency (UNHCR) NADA Curation team Other Household Survey [hh/oth] Version 2.1: Edited, cleaned and anonymised data. CBI PDM Cash-Based Interventions Post-Distribution Monitoring Cash Assistance Income Generation Domestic Needs/Household Support Basic Needs Syrian Arab Republic National coverage Sample survey data [ssd] UN Refugee Agency Other [oth] Households This file contains the household data collected during the survey. 0 164 Governorate Governorate Governorate 1 Damascus 2 Other Do you agree to continue with this survey? Do you agree to continue with this survey? Do you agree to continue with this survey? 1 No 2 Yes What is your sex? What is your sex? What is your sex? 1 Female 2 Male What is your age? What is your age? What is your age? 1 17 or younger 2 18-35 yrs 3 36-59 yrs 4 60 yrs + Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? 1 No 2 Yes What is the sex of the person registered to receive the cash assistance? What is the sex of the person registered to receive the cash assistance? What is the sex of the person registered to receive the cash assistance? 1 Female 2 Male What is your relation to person registered to receive the cash assistance? What is your relation to person registered to receive the cash assistance? What is your relation to person registered to receive the cash assistance? 1 Other 2 Spouse Total household members Total household members Total household members 1 1 2 2 3 3 4 4 5 5 6 6 7 7 or more How much cash did your household receive from UNHCR, at the last distribution? How much cash did your household receive from UNHCR, at the last distribution? How much cash did your household receive from UNHCR, at the last distribution? Was this the amount you were expecting to receive? Was this the amount you were expecting to receive? Was this the amount you were expecting to receive? 1 Don't know 2 No 3 Yes Did you receive the cash from UNHCR on the day you were expecting it? Did you receive the cash from UNHCR on the day you were expecting it? Did you receive the cash from UNHCR on the day you were expecting it? 1 Don't know 2 No 3 Yes Have you received the winterization assistance from UNHCR late 2020? Have you received the winterization assistance from UNHCR late 2020? Have you received the winterization assistance from UNHCR late 2020? 1 No 2 Yes Do you know how much have you exactly received as winterization assistance? Do you know how much have you exactly received as winterization assistance? Do you know how much have you exactly received as winterization assistance? 1 No 2 Yes Was the winterization assistance amount sufficient ? Was the winterization assistance amount sufficient ? Was the winterization assistance amount sufficient ? 1 No 2 Yes, Fully 3 Yes, Partially The transfer of the winterization grant was on time to meet your needs? The transfer of the winterization grant was on time to meet your needs? The transfer of the winterization grant was on time to meet your needs? 1 Yes To what extent the winterization assistance supported your winter needs? To what extent the winterization assistance supported your winter needs? To what extent the winterization assistance supported your winter needs? 1 Moderately 2 Not at all 3 Significantly 4 Slightly How did you spend the winterizaiton grant?/Winter Clothing (excluding jackets) How did you spend the winterizaiton grant?/Winter Clothing (excluding jackets) How did you spend the winterizaiton grant?/Winter Clothing (excluding jackets) How did you spend the winterizaiton grant?/Jackets How did you spend the winterizaiton grant?/Jackets How did you spend the winterizaiton grant?/Jackets How did you spend the winterizaiton grant?/Blankets How did you spend the winterizaiton grant?/Blankets How did you spend the winterizaiton grant?/Blankets How did you spend the winterizaiton grant?/Buying fuel How did you spend the winterizaiton grant?/Buying fuel How did you spend the winterizaiton grant?/Buying fuel How did you spend the winterizaiton grant?/Paying Electricity bills How did you spend the winterizaiton grant?/Paying Electricity bills How did you spend the winterizaiton grant?/Paying Electricity bills How did you spend the winterizaiton grant?/Gas cylinder refill How did you spend the winterizaiton grant?/Gas cylinder refill How did you spend the winterizaiton grant?/Gas cylinder refill How did you spend the winterizaiton grant?/purchased Heater (Gas heater) How did you spend the winterizaiton grant?/purchased Heater (Gas heater) How did you spend the winterizaiton grant?/purchased Heater (Gas heater) How did you spend the winterizaiton grant?/purchased Heater (Fuel heater) How did you spend the winterizaiton grant?/purchased Heater (Fuel heater) How did you spend the winterizaiton grant?/purchased Heater (Fuel heater) How did you spend the winterizaiton grant?/purchased Heater (Electric Heater) How did you spend the winterizaiton grant?/purchased Heater (Electric Heater) How did you spend the winterizaiton grant?/purchased Heater (Electric Heater) How did you spend the winterizaiton grant?/Food How did you spend the winterizaiton grant?/Food How did you spend the winterizaiton grant?/Food How did you spend the winterizaiton grant?/Shelter How did you spend the winterizaiton grant?/Shelter How did you spend the winterizaiton grant?/Shelter How did you spend the winterizaiton grant?/Health How did you spend the winterizaiton grant?/Health How did you spend the winterizaiton grant?/Health What is the estimated cost per winter season in term of clothes (no jackets)? What is the estimated cost per winter season in term of clothes (no jackets)? What is the estimated cost per winter season in term of clothes (no jackets)? What is the estimated cost per winter season in term of jackets? What is the estimated cost per winter season in term of jackets? What is the estimated cost per winter season in term of jackets? What is the estimated cost per winter season in term of blankets? What is the estimated cost per winter season in term of blankets? What is the estimated cost per winter season in term of blankets? In tearm of fuel, what is the cost paid per liter? In tearm of fuel, what is the cost paid per liter? In tearm of fuel, what is the cost paid per liter? How many liters did you fill during the winter season? How many liters did you fill during the winter season? How many liters did you fill during the winter season? What is cost per cycle related to electric heating source (Electric heater /AC)? What is cost per cycle related to electric heating source (Electric heater /AC)? What is cost per cycle related to electric heating source (Electric heater /AC)? What is the price to refill the gas cylinder? What is the price to refill the gas cylinder? What is the price to refill the gas cylinder? How many gas pipelines refilled during the winter season? How many gas pipelines refilled during the winter season? How many gas pipelines refilled during the winter season? What is the price to buy a gas heater? What is the price to buy a gas heater? What is the price to buy a gas heater? What is the price to buy a fuel heater? What is the price to buy a fuel heater? What is the price to buy a fuel heater? What is the price to buy an electric heater? What is the price to buy an electric heater? What is the price to buy an electric heater? Please rank in order of importance: 1st choice Please rank in order of importance: 1st choice Please rank in order of importance: 1st choice 1 Blankets 2 Buying fuel 3 Food 4 Gas cylinder refill 5 Health 6 Jackets 7 Paying Electricity bills 8 purchased Heater (Electric Heater) 9 purchased Heater (Fuel heater) 10 purchased Heater (Gas heater) 11 Shelter 12 Winter Clothing (excluding jackets) Please rank in order of importance: 2nd choice Please rank in order of importance: 2nd choice Please rank in order of importance: 2nd choice 1 Blankets 2 Buying fuel 3 Food 4 Gas cylinder refill 5 Health 6 Jackets 7 Paying Electricity bills 8 purchased Heater (Electric Heater) 9 purchased Heater (Fuel heater) 10 purchased Heater (Gas heater) 11 Shelter 12 Winter Clothing (excluding jackets) Please rank in order of importance: 3rd choice Please rank in order of importance: 3rd choice Please rank in order of importance: 3rd choice 1 Blankets 2 Buying fuel 3 Food 4 Gas cylinder refill 5 Health 6 Jackets 7 Paying Electricity bills 8 purchased Heater (Electric Heater) 9 purchased Heater (Fuel heater) 10 purchased Heater (Gas heater) 11 Shelter 12 Winter Clothing (excluding jackets) What is the main heating source used during winter season?/Electric Heater What is the main heating source used during winter season?/Electric Heater What is the main heating source used during winter season?/Electric Heater What is the main heating source used during winter season?/AC What is the main heating source used during winter season?/AC What is the main heating source used during winter season?/AC What is the main heating source used during winter season?/Gas Heater What is the main heating source used during winter season?/Gas Heater What is the main heating source used during winter season?/Gas Heater What is the main heating source used during winter season?/Fuel Heater What is the main heating source used during winter season?/Fuel Heater What is the main heating source used during winter season?/Fuel Heater How many cylinders refills were needed for the gas heater during winter season? How many cylinders refills were needed for the gas heater during winter season? How many cylinders refills were needed for the gas heater during winter season? Did face difficulties/challenges purchasing/accessibility to refill cylinder? Did face difficulties/challenges purchasing/accessibility to refill cylinder? Did face difficulties/challenges purchasing/accessibility to refill cylinder? 1 No 2 Yes Please specify:/Crowding Please specify:/Crowding Please specify:/Crowding Please specify:/High cost (not able to afford) Please specify:/High cost (not able to afford) Please specify:/High cost (not able to afford) Please specify:/Documentation related issues (not having smart card) Please specify:/Documentation related issues (not having smart card) Please specify:/Documentation related issues (not having smart card) Please specify:/Availability Please specify:/Availability Please specify:/Availability Please specify:/Other Please specify:/Other Please specify:/Other How many liters did you fill for the fuel heater during the winter season? How many liters did you fill for the fuel heater during the winter season? How many liters did you fill for the fuel heater during the winter season? Did you face difficulties/challenges purchasing/accessibility to fuel? Did you face difficulties/challenges purchasing/accessibility to fuel? Did you face difficulties/challenges purchasing/accessibility to fuel? 1 No 2 Yes Please specify:/Crowding Please specify:/Crowding Please specify:/Crowding Please specify:/High cost (not able to afford) Please specify:/High cost (not able to afford) Please specify:/High cost (not able to afford) Please specify:/Documentation related issues (not having smart card) Please specify:/Documentation related issues (not having smart card) Please specify:/Documentation related issues (not having smart card) Please specify:/Availability Please specify:/Availability Please specify:/Availability Please specify:/Other Please specify:/Other Please specify:/Other Do you prefer to receive the grant as one-off or in installments? Do you prefer to receive the grant as one-off or in installments? Do you prefer to receive the grant as one-off or in installments? 1 One-off Did the person registered to receive the cash need help to withdraw it? Did the person registered to receive the cash need help to withdraw it? Did the person registered to receive the cash need help to withdraw it? 1 No 2 Yes Why did they need help? Why did they need help? Why did they need help? 1 Can't read instructions to withdraw money 2 Limited mobility 3 Other Who gave help? Who gave help? Who gave help? 1 Distant relative 2 Family Member Did they need to pay any money for this help? Did they need to pay any money for this help? Did they need to pay any money for this help? 1 No Where did you go to spend the winter assistance? Where did you go to spend the winter assistance? Where did you go to spend the winter assistance? 1 Don't know 2 Local market 3 Supermarket How long did it take you to reach the where place you spent the cash? How long did it take you to reach the where place you spent the cash? How long did it take you to reach the where place you spent the cash? 1 0 -15 min 2 15-30 minutes 3 31-45 minutes 4 46-60 minutes 5 60+ min (more than 1 hour) 6 Don't know How much did it cost you to go and come back to where you spent the cash? How much did it cost you to go and come back to where you spent the cash? How much did it cost you to go and come back to where you spent the cash? 1 0 - 200 SYP 2 0201-0500 SYP 3 0501 - 1.000 SYP 4 1.000 - 2.000 SYP 5 2.001 - 3.000 SYP 6 3.001 - 5.000 SYP 7 5.001 SYP or more 8 Don't know Is public transport available to reach the place where you spent the cash? Is public transport available to reach the place where you spent the cash? Is public transport available to reach the place where you spent the cash? 1 No 2 Yes Who is in possession of your ATM card at present? Who is in possession of your ATM card at present? Who is in possession of your ATM card at present? 1 Another household member 2 Named person (PA) 3 Other Who in your household decided how the cash assistance should be spent? Who in your household decided how the cash assistance should be spent? Who in your household decided how the cash assistance should be spent? 1 Both (husband and wife together) 2 Female head of household 3 Male head of household 4 Other 5 Your Father or Father-in-law 6 Your Mother or Mother-in-law Was there any disagreement on use of the cash assistance? Was there any disagreement on use of the cash assistance? Was there any disagreement on use of the cash assistance? 1 No - there was no disagreement 2 Some - we discussed but came to an agreement Other sources of income winter season/Income generating activities Other sources of income winter season/Income generating activities Other sources of income winter season/Income generating activities Other sources of income winter season/Informal Income generating activities Other sources of income winter season/Informal Income generating activities Other sources of income winter season/Informal Income generating activities Other sources of income winter season/Savings Other sources of income winter season/Savings Other sources of income winter season/Savings Other sources of income winter season/Remittances Other sources of income winter season/Remittances Other sources of income winter season/Remittances Other sources of income winter season/Support from friends-family locally Other sources of income winter season/Support from friends-family locally Other sources of income winter season/Support from friends-family locally Other sources of income winter season/Loans (debt or credit) Other sources of income winter season/Loans (debt or credit) Other sources of income winter season/Loans (debt or credit) Other sources of income winter season/NGOs-agencies giving cash support Other sources of income winter season/NGOs-agencies giving cash support Other sources of income winter season/NGOs-agencies giving cash support Other sources of income winter season/NGOs-agencies material support Other sources of income winter season/NGOs-agencies material support Other sources of income winter season/NGOs-agencies material support Other sources of income winter season/NGOs-agencies giving other support Other sources of income winter season/NGOs-agencies giving other support Other sources of income winter season/NGOs-agencies giving other support Other sources of income winter season/Other Other sources of income winter season/Other Other sources of income winter season/Other Did you receive an SMS informing you of day you will receive assistance? Did you receive an SMS informing you of day you will receive assistance? Did you receive an SMS informing you of day you will receive assistance? 1 No 2 Yes Was the message in a language you could understand? Was the message in a language you could understand? Was the message in a language you could understand? 1 Yes Was the content of the message clear? Was the content of the message clear? Was the content of the message clear? 1 Yes How long did it take you to access the ATM/bank? How long did it take you to access the ATM/bank? How long did it take you to access the ATM/bank? 1 0-15 min 2 15 - 30 min 3 31 - 45 min 4 46 - 60 min 5 60+ min (more than 1 hour) 6 Don't know How long did it take you to access the UNHCR office? How long did it take you to access the UNHCR office? How long did it take you to access the UNHCR office? 1 0 - 15 min 2 15 - 30 min 3 31 - 45 min 4 46 - 60 min 5 60+ min (more than 1 hour) 6 Don't know Is public transport available to reach the place where you accessed the cash? Is public transport available to reach the place where you accessed the cash? Is public transport available to reach the place where you accessed the cash? 1 No 2 Yes How much did it cost you to go and come back to where you got the cash? How much did it cost you to go and come back to where you got the cash? How much did it cost you to go and come back to where you got the cash? 1 0 - 200 SYP 2 0201 - 0500 SYP 3 0501 - 1.000 SYP 4 1.001 - 2.000 SYP 5 2.001 - 3.000 SYP 6 3.001 - 4.000 SYP 7 4.001 - 5.000 SYP 8 5.000 and more SYP 9 Don’t know Unsafe going to withdraw or get the money? Unsafe going to withdraw or get the money? Unsafe going to withdraw or get the money? 1 No 2 Yes Unsafe keeping the money at home? Unsafe keeping the money at home? Unsafe keeping the money at home? 1 No Unsafe going to spend the money? Unsafe going to spend the money? Unsafe going to spend the money? 1 Don't know 2 No 3 Yes Unsafe going back home after having withdrawn the money? Unsafe going back home after having withdrawn the money? Unsafe going back home after having withdrawn the money? 1 No 2 Yes Did anything else make you feel unsafe related to the winter assistance? Did anything else make you feel unsafe related to the winter assistance? Did anything else make you feel unsafe related to the winter assistance? 1 No The registered person is not available to withdraw or access the money? The registered person is not available to withdraw or access the money? The registered person is not available to withdraw or access the money? 1 No Wrong pin code or forgotten pin code or could not enter PIN code yourself? Wrong pin code or forgotten pin code or could not enter PIN code yourself? Wrong pin code or forgotten pin code or could not enter PIN code yourself? 1 No Poor service at the bank when withdrawing the money? Poor service at the bank when withdrawing the money? Poor service at the bank when withdrawing the money? 1 No 2 Yes Market/shop trader/wholesaler refused to serve you? Market/shop trader/wholesaler refused to serve you? Market/shop trader/wholesaler refused to serve you? 1 No Needed to pay additional money or do favours in order to withdraw or spend cash? Needed to pay additional money or do favours in order to withdraw or spend cash? Needed to pay additional money or do favours in order to withdraw or spend cash? 1 No Poor network of the bank caused postponement of the withdrawal? Poor network of the bank caused postponement of the withdrawal? Poor network of the bank caused postponement of the withdrawal? 1 No 2 Yes Did you experience any other problems withdrawing or spending the cash? Did you experience any other problems withdrawing or spending the cash? Did you experience any other problems withdrawing or spending the cash? 1 Don't know 2 No 3 Yes Did you find a solution to your problem? Did you find a solution to your problem? Did you find a solution to your problem? 1 Don't know 2 No 3 Yes Were you able to find the items/services you needed in the market? Were you able to find the items/services you needed in the market? Were you able to find the items/services you needed in the market? 1 Don't know 2 Yes Were you able to find the right quality of items/services in the market? Were you able to find the right quality of items/services in the market? Were you able to find the right quality of items/services in the market? 1 Don't know 2 Yes Has there been any increase in price of items/services in the last 4 weeks? Has there been any increase in price of items/services in the last 4 weeks? Has there been any increase in price of items/services in the last 4 weeks? 1 Don't know 2 No 3 Yes Did you withdraw the whole amount received or did you save some money? Did you withdraw the whole amount received or did you save some money? Did you withdraw the whole amount received or did you save some money? 1 Don't know 2 No 3 Yes Has cash assistance: Improved your living conditions? Has cash assistance: Improved your living conditions? Has cash assistance: Improved your living conditions? 1 Moderately 2 Not at all 3 Significantly 4 Slightly Has cash assistance: Reduced the financial burden of your household? Has cash assistance: Reduced the financial burden of your household? Has cash assistance: Reduced the financial burden of your household? 1 Moderately 2 Not at all 3 Significantly 4 Slightly Has cash assistance: Reduced feelings of stress? Has cash assistance: Reduced feelings of stress? Has cash assistance: Reduced feelings of stress? 1 Moderately 2 Not at all 3 Significantly 4 Slightly To what extent are you currently able to meet the basic/most pressing needs? To what extent are you currently able to meet the basic/most pressing needs? To what extent are you currently able to meet the basic/most pressing needs? 1 All 2 Half 3 Less than half 4 More half (but not all) 5 Not at all Most pressing needs you cannot afford/Food Most pressing needs you cannot afford/Food Most pressing needs you cannot afford/Food Most pressing needs you cannot afford/Water Most pressing needs you cannot afford/Water Most pressing needs you cannot afford/Water Most pressing needs you cannot afford/Hygiene items Most pressing needs you cannot afford/Hygiene items Most pressing needs you cannot afford/Hygiene items Most pressing needs you cannot afford/Health costs (including medicines) Most pressing needs you cannot afford/Health costs (including medicines) Most pressing needs you cannot afford/Health costs (including medicines) Most pressing needs you cannot afford/Rent Most pressing needs you cannot afford/Rent Most pressing needs you cannot afford/Rent Most pressing needs you cannot afford/Shelter repair Most pressing needs you cannot afford/Shelter repair Most pressing needs you cannot afford/Shelter repair Most pressing needs you cannot afford/Household items Most pressing needs you cannot afford/Household items Most pressing needs you cannot afford/Household items Most pressing needs you cannot afford/Firewood/Fuel for cooking or heating Most pressing needs you cannot afford/Firewood/Fuel for cooking or heating Most pressing needs you cannot afford/Firewood/Fuel for cooking or heating Most pressing needs you cannot afford/Clothes / shoes Most pressing needs you cannot afford/Clothes / shoes Most pressing needs you cannot afford/Clothes / shoes Most pressing needs you cannot afford/Utilities and bills Most pressing needs you cannot afford/Utilities and bills Most pressing needs you cannot afford/Utilities and bills Most pressing needs you cannot afford/Towards a livelihood activity Most pressing needs you cannot afford/Towards a livelihood activity Most pressing needs you cannot afford/Towards a livelihood activity Most pressing needs you cannot afford/Education Most pressing needs you cannot afford/Education Most pressing needs you cannot afford/Education Most pressing needs you cannot afford/Communication (phone, internet) Most pressing needs you cannot afford/Communication (phone, internet) Most pressing needs you cannot afford/Communication (phone, internet) Most pressing needs you cannot afford/Entertainment Most pressing needs you cannot afford/Entertainment Most pressing needs you cannot afford/Entertainment Most pressing needs you cannot afford/Transport Most pressing needs you cannot afford/Transport Most pressing needs you cannot afford/Transport Most pressing needs you cannot afford/Debt repayment Most pressing needs you cannot afford/Debt repayment Most pressing needs you cannot afford/Debt repayment Most pressing needs you cannot afford/Support other family members Most pressing needs you cannot afford/Support other family members Most pressing needs you cannot afford/Support other family members Most pressing needs you cannot afford/Olegal assistance Most pressing needs you cannot afford/Olegal assistance Most pressing needs you cannot afford/Olegal assistance Most pressing needs you cannot afford/Other Most pressing needs you cannot afford/Other Most pressing needs you cannot afford/Other In past 4 weeks had to: Stop a child from attending school? In past 4 weeks had to: Stop a child from attending school? In past 4 weeks had to: Stop a child from attending school? 1 No 2 Yes In past 4 weeks had to: Sell livelihood assets to buy food or basic goods? In past 4 weeks had to: Sell livelihood assets to buy food or basic goods? In past 4 weeks had to: Sell livelihood assets to buy food or basic goods? 1 No 2 Yes In past 4 weeks had to: Beg? In past 4 weeks had to: Beg? In past 4 weeks had to: Beg? 1 No In past 4 weeks had to: Move into lower quality accommodation? In past 4 weeks had to: Move into lower quality accommodation? In past 4 weeks had to: Move into lower quality accommodation? 1 No 2 Yes In past 4 weeks had to: Send household members under the age of 16 to work? In past 4 weeks had to: Send household members under the age of 16 to work? In past 4 weeks had to: Send household members under the age of 16 to work? 1 No 2 Yes In past 4 weeks had to: Send a member of the household to work far away? In past 4 weeks had to: Send a member of the household to work far away? In past 4 weeks had to: Send a member of the household to work far away? 1 No 2 Yes In past 4 weeks had to: Engage in activities at risk of harm? In past 4 weeks had to: Engage in activities at risk of harm? In past 4 weeks had to: Engage in activities at risk of harm? 1 No In past 4 weeks had to: Skip paying rent or debt repayments? In past 4 weeks had to: Skip paying rent or debt repayments? In past 4 weeks had to: Skip paying rent or debt repayments? 1 No 2 Yes In past 4 weeks had to: Take out new loans or borrowed money? In past 4 weeks had to: Take out new loans or borrowed money? In past 4 weeks had to: Take out new loans or borrowed money? 1 No 2 Yes In past 4 weeks had to: Reduce expenditure on hygiene, health or education? In past 4 weeks had to: Reduce expenditure on hygiene, health or education? In past 4 weeks had to: Reduce expenditure on hygiene, health or education? 1 No 2 Yes After cash assistance do you: Have a bank account or other official account After cash assistance do you: Have a bank account or other official account After cash assistance do you: Have a bank account or other official account 1 Don't know 2 No 3 Yes After cash assistance do you: Have productive/livelihood assets to earn a living After cash assistance do you: Have productive/livelihood assets to earn a living After cash assistance do you: Have productive/livelihood assets to earn a living 1 Don't know 2 No 3 Yes How did you hear about UNHCR cash assistance? How did you hear about UNHCR cash assistance? How did you hear about UNHCR cash assistance? 1 Mass meeting 2 Other 3 Text (SMS) message 4 UNHCR/NGOs staff 5 Via relatives, neighbors, friends Cash assistance info needed/Eligibility for cash assistance Cash assistance info needed/Eligibility for cash assistance Cash assistance info needed/Eligibility for cash assistance Cash assistance info needed/Distribution date, time and location Cash assistance info needed/Distribution date, time and location Cash assistance info needed/Distribution date, time and location Cash assistance info needed/How to spend the cash assistance Cash assistance info needed/How to spend the cash assistance Cash assistance info needed/How to spend the cash assistance Cash assistance info needed/How to give complaints and feedback Cash assistance info needed/How to give complaints and feedback Cash assistance info needed/How to give complaints and feedback Cash assistance info needed/What assistance is coming next Cash assistance info needed/What assistance is coming next Cash assistance info needed/What assistance is coming next Cash assistance info needed/Other Cash assistance info needed/Other Cash assistance info needed/Other Cash assistance info needed/None (Don’t want any additional information) Cash assistance info needed/None (Don’t want any additional information) Cash assistance info needed/None (Don’t want any additional information) Do you know how report complaints and give feedback on cash assistance? Do you know how report complaints and give feedback on cash assistance? Do you know how report complaints and give feedback on cash assistance? 1 No 2 Yes How could you report complaints and give feedback?/Via ORV How could you report complaints and give feedback?/Via ORV How could you report complaints and give feedback?/Via ORV How could you report complaints and give feedback?/Hotline How could you report complaints and give feedback?/Hotline How could you report complaints and give feedback?/Hotline How could you report complaints and give feedback?/Complaints / reception desk How could you report complaints and give feedback?/Complaints / reception desk How could you report complaints and give feedback?/Complaints / reception desk How could you report complaints and give feedback?/Complaints and suggestion box How could you report complaints and give feedback?/Complaints and suggestion box How could you report complaints and give feedback?/Complaints and suggestion box How could you report complaints and give feedback?/Via local leaders How could you report complaints and give feedback?/Via local leaders How could you report complaints and give feedback?/Via local leaders How could you report complaints and give feedback?/Via community mobilisers How could you report complaints and give feedback?/Via community mobilisers How could you report complaints and give feedback?/Via community mobilisers How could you report complaints and give feedback?/Other How could you report complaints and give feedback?/Other How could you report complaints and give feedback?/Other How could you report complaints and give feedback?/Don’t know How could you report complaints and give feedback?/Don’t know How could you report complaints and give feedback?/Don’t know If the assistance could be started again would you prefer: If the assistance could be started again would you prefer: If the assistance could be started again would you prefer: 1 Cash 2 Combination of cash and items 3 Items/in-kind (food or non-food items) Have you ever submitted a complaint to UNHCR? Have you ever submitted a complaint to UNHCR? Have you ever submitted a complaint to UNHCR? 1 No Have you ever submitted a complaint to the bank? Have you ever submitted a complaint to the bank? Have you ever submitted a complaint to the bank? 1 No 2 Yes How satisfied are you with the way bank staff responded to your complaint? How satisfied are you with the way bank staff responded to your complaint? How satisfied are you with the way bank staff responded to your complaint? 1 Don't know After cash assistance do you: Have access to loans, micro-credit After cash assistance do you: Have access to loans, micro-credit After cash assistance do you: Have access to loans, micro-credit 1 Don't know 2 No id id id