DDI_MUS_2009_MS_v01_M_WB Antonina Redko <_value> NADA Version 01 Micro-Enterprise Survey 2009 MS 2009 MUS_2009_MS_v01_M_WB World Bank NADA World Bank Enterprise Survey [en/oth] An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries. In some countries, unregistered businesses and firms with a small number of employees make up a large part of the economy. Micro-Enterprise Surveys target registered establishments with one to four employees, while traditional Enterprise Surveys focus on businesses with five or more workers. Sampling techniques and questionnaires are similar for Micro-Enterprise and Enterprise Surveys. This research of businesses with one to four employees was conducted in Mauritius between June 2008 and February 2009, at the same time with 2009 Mauritius Enterprise Survey. Data from 86 manufacturing and services firms was analyzed. Micro-Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, registration, and performance measures. The questionnaire also assesses the survey respondents' opinions on what are the obstacles to firm growth and performance. Mauritius National The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities sectors. Sample survey data [ssd] ANALYSIS For Mauritius, the sectors included in the sample by two-digit ISIC code were as follows: Manufacturing: 15, 18; Other Manufacturing: 16, 17, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 , 36, 37; Services: 52; Residual/Remainder/Other Services: 45, 50, 51, 55, 60, 61, 62, 63, 64, 72. The Micro-Enterprise Survey targeted 120 registered establishments with one to four employees. In Enterprise Surveys, the requirements for registration are defined on a country-by-country basis. In Mauritius, registration with the Register of Companies was used to define registered establishments. Industry stratification was designed as follows: the universe was stratified into three manufacturing industries (food, textiles, and other), one services industry (retail) and one residual sector. The initial sample design targeted 120 micro establishments: 60 in manufacturing sector and 60 in services. Given the stratified design, sample frames containing a complete and updated list of establishments as well as information on all stratification variables (number of employees, industry, and region) are required to draw the sample for Enterprise and Micro-Enterprise Surveys. Two frames were used in Mauritius. The first was a file of registered companies provided by the Central Statistical Office [CSO] in Mauritius updated to 2008. The second frame was supplied by the World Bank. It consisted of enterprises interviewed for Enterprise Survey (ES) in 2005. The World Bank required that attempts should be made to re-interview establishments responding to the 2005 survey where they were in the selected geographical regions and met eligibility criteria. That sample is referred to as the Panel. The quality of the frame was assessed at the onset of the project and was not immune from the typical problems found in establishment surveys: positive rates of non-eligibility, repetition, non-existent units, etc. Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 35.2% (1039 out of 2,950 establishments for the ES and micro samples, including panel establishments). Face-to-face [f2f] The current survey instruments are available: - Enterprise Survey MICRO Module Questionnaire - Screener Questionnaire. Micro-Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, registration, and performance measures. The questionnaire also assesses the survey respondents' opinions on what are the obstacles to firm growth and performance. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data. The Enterprise Surveys are usually implemented following a two-stage procedure. In the first stage, a screener questionnaire is applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview takes place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent calls company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey. All Enterprise Surveys are conducted in the local languages. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Mauritius Implementation" in "Technical Documents" folder. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. The resulting weights are included in the variable wstrict. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. The resulting weights are included in the variable wmedian. Median weights are used for computing indicators on the www.enterprisesurveys.org website. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. The resulting weights are included in the variable wweak. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. The Micro-Enterprise Surveys, along with all other surveys, suffer from both survey non-response and item non-response. The former refers to refusals to participate in the survey altogether whereas the latter refers to the refusals to answer some specific questions. Different strategies were used to address these issues. Survey non-response was addressed by maximizing efforts to contact establishments that were initially sampled. When the survey frame was extracted from the sampling frame, several establishments with the same strata characteristics were randomly selected for each interview and each establishment was assigned a preference number. Substitutions of replacement establishments were made in order to help achieve targets on the number of interviews for each stratum. Extensive efforts were made to complete interviews with each first preference establishment before contact with a replacement establishment was allowed. At least four attempts were made to contact each sampled establishment for an interview at different times/days of the week before a replacement establishment was allowed to be contacted for an interview. For micro firms the number of contacted establishments per realized interview was 8.48. For each establishment eligible for an interview, 0.68 refused to participate. In completed surveys, item non-response was addressed by two strategies: a- For sensitive questions that may generate negative reactions from the respondent, such as corruption or tax evasion, enumerators were instructed to collect the "Refusal to respond" (-8) as a different option from "Don't know" (-9). b- Establishments with incomplete information on important questions including total sales, cost figures and employment levels were re-contacted in order to complete this information. However, re-contacts did not fully eliminate low response rates for some items. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Mauritius Implementation 2009" in "Technical Documents" folder. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Mauritius-2009-Micro-full data- The file contains the cleaned, raw database. 86 373 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 86 Unique ID for each observation interview number interview number interview number interview number interview number 86 a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 1 manufacturing 2 services 3 core 4 micro 5 informal 6 indicator a.1 country code a.1 country code a.1 country code a.1 country code a.1 country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 80 ivory coast 81 madagascar 82 mauritius 83 congo 84 gabon 85 lesotho 86 sierra leone 87 liberia a.2 sampling region a.2 sampling region a.2 sampling region a.2 sampling region a.2 sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 1 port louis 2 nord 3 est 4 ouest 5 centre 6 sud city/town/village city/town/village city/town/village city/town/village city/town/village 86 B Bassin/ R Hill-centre B.Bassin/ R Hill- Centre Bambous Beau Bassin Beau bassin Belle Rose Camp Diable Camp de Masse Camp diable, village Castel ville petite City Centre City centre Coromandel Curepipe-centre Flacq Flacq, village GRAND PORT SOUTH GRNW Grand Bois Grand Port-south Hollywood, village L'escalier MOYENE VILLAGE Nouvelle France PETIT VILLAGE Pamplemousses district Petit village Phoenix Plaine verte Port Louis Port louis Port-Louis Poudre D'or Village Q bornes Quatre Bornes Quatre bornes RIV DU REMPART NORTH ROCHES BRUNES Rivere du rempart Riviere Du Rempart Roche brunes Rose Hill Rose-Hill Surinam Terre Rouge Triolet Vacoas Vacoas ville Vacoas/Phoenix-Centre Village Vocoas baie du tombeau beau- bassin candos center city of port louis curepipe curpipe flacq flacq village flacq-est moka pailles pamplemousses north port louis port-louis riv du rempart surinam/village village size of locality size of locality size of locality size of locality size of locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 1 capital city 2 city with population over 1 million - other than capital 3 over 250,000 to 1million 4 50,000 to 250,000 5 less than 50,000 population a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 2 other manufacturing 15 food 17 textiles 18 garments 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricate metal products 29 machinery and equipment 31 electronics (31 & 32) 45 construction section f: 50 other services 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 2 other manufacturing 15 food 17 textiles 18 garments 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricate metal products 29 machinery and equipment 31 electronics (31 & 32) 45 construction section f: 50 other services 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Yes, screener and sample frame info match No, screener and sample frame do not match but establishment does activities which match both screener and sample frame No, does not match 86 1 yes, screener and sample frame info match 2 no, screener and sample frame do not match but establishment 3 no, does not match CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 4 micro a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 1 micro&small 0 and <=19 2 medium >=20 and <=99 3 large >=100 a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 1 yes 2 no, a firm on its own number of establishment that form the firm number of establishment that form the firm number of establishment that form the firm number of establishment that form the firm number of establishment that form the firm 5 81 1 2 24 Sysmiss a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment HQ without production and/or sales in this location HQ with production and/or sales in this location Establishment physically separated from HQ and other establishments of the same firm Establishment physically separated from HQ but with other establishments of the same firm 5 81 -7 does not apply 1 hq without production and/or sales in this location 2 hq with production and/or sales in this location 3 establishment physically separated from hq and other establi 4 establishment physically separated from hq but with other es Sysmiss a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 5 81 -7 does not apply 1 yes 2 no Sysmiss a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 5 81 -7 does not apply 1 yes 2 no Sysmiss a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 5 81 -7 does not apply 1 yes 2 no Sysmiss a.12 interviewer number a.12 interviewer number a.12 interviewer number a.12 interviewer number a.12 interviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code 86 1 2 3 4 5 7 8 9 11 12 13 14 18 21 23 24 26 27 101 a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code 86 3 10 100 101 102 103 105 106 107 day day day day day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) 86 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 26 27 29 30 31 month month month month month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) 86 1 2 9 10 11 12 year year year year year Date face-to-face interview begins: Year (yyyy) 86 2008 2009 hour hour hour hour hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) 86 1 3 5 7 8 9 10 11 12 13 14 15 16 17 18 19 minutes minutes minutes minutes minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 86 5 10 15 19 20 25 30 35 40 45 50 55 what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 86 -9 don't know 1 publicly listed company 2 privately held, limited liability company 3 sole proprietorship 4 partnership 5 limited partnership 6 other b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) What is this firm's current legal status? Other what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? What percent of this firm does the largest owner or owners own? 16 70 -9 don't know 25 34 50 60 75 100 Sysmiss b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 86 -9 don't know 75 100 b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 86 -9 don't know 25 b.2c government/state b.2c government/state b.2c government/state b.2c government/state b.2c government/state SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 86 -9 don't know b.2d other b.2d other b.2d other b.2d other b.2d other SHOW CARD What percent of this firm is owned by each of the following: Other 86 -9 don't know 100 are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: INTERVIEWER: SHOW CARD Are the owners of the firm: If answer is 1 or Don't know or Doesn't apply then GO TO QUESTION AFB4a 86 -9 don’t know -7 does not apply 1 all men 2 majority are men 3 majority are women 4 all women 5 equally divided between men and women is the largest owner female is the largest owner female is the largest owner female is the largest owner female is the largest owner female Is the largest owner female? (IF THERE ARE MULTIPLE LARGE OWNERS WITH THE SAME OWNERSHIP SHARE, PLEASE ANSWER WITH RESPECT TO THE PERSON MOST ACTIVE IN THE OPERATION OF THE FIRM ) 36 50 -9 don't know 1 yes 2 no Sysmiss ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner What is the nationality of the current largest owner? 86 -9 don’t know 1 african 2 indian 3 lebanese/middle eastern 4 other asian 5 european/caucasian 6 other main african ethnic group main african ethnic group main african ethnic group main african ethnic group main african ethnic group What is the nationality of the current largest owner? African (specify) 1 85 1 grupo 1 2 grupo 2 3 grupo 3 4 grupo 4 5 grupo 5 Sysmiss main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' What is the nationality of the current largest owner? Other Asian (specify) 8 78 1 grupo 1 2 grupo 2 3 grupo 3 4 grupo 4 5 grupo 5 Sysmiss how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm INTERVIEWER: SHOW CARD How did the largest owner acquire ownership of this firm? If answer is other than 3 then GO TO QUESTION B3e 86 -9 don’t know 1 started the business on their own or with partners 2 purchased an existing business 3 joined an existing family business 4 joined an existing non family business 5 other the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: The family business was joined by 12 74 -9 don’t know 1 heritage 2 marriage 3 other Sysmiss why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? INTERVIEWER: SHOW CARD Which of the following two options best describes why the largest owner started or took over this firm? To take advantage of a business opportunity Jobs or opportunities were absent or not satisfactory 86 -9 don’t know 1 to take advantage of a business opportunity 2 alternative jobs or opportunities were absent or not satisfa largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? INTERVIEWER: SHOW CARD Which of the following best describes the largest owner's involvement in decision making in this firms? If answer is 1 then GO TO QUESTION B5 86 -9 don’t know 1 makes most decisions on his/her own 2 makes decisions in consultation with other owners? 3 delegates most decisions to other partners owners? 4 has appointed a manager(s) who make decision 5 a board of directors makes the decision 6 other is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? Is the manager most responsible to run the firm female? 11 75 -9 don't know 1 yes 2 no Sysmiss in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 86 -9 don't know 1965 1968 1972 1978 1982 1983 1984 1986 1988 1989 1990 1992 1993 1994 1995 1996 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers 86 -9 don't know 1 2 3 4 5 6 10 12 was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? Was this establishment formally registered when it began operations? 86 -9 don't know 1 yes 2 no in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. 86 -9 don't know -7 never registered 1965 1972 1982 1983 1984 1986 1988 1990 1992 1993 1994 1995 1996 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? INTERVIEWER: SHOW CARD What is the highest level of education of the current top manager? No Education Primary School Incomplete secondary school Secondary School Vocational Training Some university training Graduate degree (BA, BSc etc.) Masters of Business Administration (MBA) from university in this country Masters of Business Administration (MBA) from university in another country Other post graduate degree (Ph.D, Masters) from university in this country Other post graduate degree (Ph.D, Masters) from university in another country 86 -9 don’t know 1 no education 2 primary school 3 incomplete secondary school 4 secondary school 5 vocational training 6 some university training 7 graduate degree (ba, bsc etc.) 8 masters of business administration (mba) from university in 9 masters of business administration (mba) from university in 10 other post graduate degree (ph.d, masters) from university i 11 other post graduate degree (ph.d, masters) from university i how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? How many years of experience working in this sector does the Top Manager have? 86 -9 don't know 1 less than one year 2 3 5 6 7 8 9 10 11 12 13 15 16 17 18 19 20 22 24 25 26 27 28 30 36 37 does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 86 -9 don't know -6 still in process 1 yes 2 no Sysmiss is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? Is this establishment located in an export processing or other industrial zone? 86 -9 don’t know 1 export processing zone 2 other industrial zone 3 neither of the above Sysmiss use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2007 In fiscal year 2007, did this establishment use its own transport to make shipments to its customers? If No or Don't Know then GO TO QUESTION C.3 86 -9 don't know 1 yes 2 no % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? In fiscal year 2007, what percent of shipments, in terms of all annual shipments to customers, were transported by this establishment's own transport? 40 46 -9 don't know 10 20 25 35 40 50 55 75 90 100 Sysmiss applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2007. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 86 -9 don't know 1 yes 2 no how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 6 80 -9 don't know -6 still in process -5 application denied 1 less than one day 7 10 14 15 21 Sysmiss informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 6 80 -9 don't know -8 refusal 1 yes 2 no Sysmiss over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? Over fiscal year 2007, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 86 -9 don't know 1 yes 2 no number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year In a typical month, over fiscal year 2007, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 27 59 -9 don't know 1 2 3 10 20 Sysmiss how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? How long did these power outages last on average? 27 59 -9 don't know 1 less than one hour 2 3 8 12 15 30 48 Sysmiss in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 24 62 -9 don't know 1 2 5 10 15 Sysmiss total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 3 83 -9 don't know 6000 Sysmiss generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? Over the course of fiscal year 2007, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 86 -9 don't know 1 yes 2 no % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr In fiscal year 2007, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? 3 83 -9 don't know Sysmiss at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? 86 -9 don't know 1 yes 2 no application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.15 86 -9 don't know 1 yes 2 no how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 2 84 -9 don't know -6 still in process -5 application denied 1 less than one day 7 30 Sysmiss when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 2 84 -9 don't know -8 refusal 1 yes 2 no Sysmiss did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? Over fiscal year 2007, did this establishment experience insufficient water supply for production? If answer is No or Don't Know then GO TO QUESTION C.19 86 -9 don't know 1 yes 2 no frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr In a typical month, over fiscal year 2007, how many incidents of insufficient water supply did this establishment experience? If answer is 0 or Don't Know then GO TO QUESTION C.19 5 81 -9 don't know 1 30 Sysmiss average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year How long did these incidents of insufficient water supply last on average? 3 83 -9 don't know 1 less than one hour 2 4 6 Sysmiss % water supply prodn. process from pub. sources fiscal year 07? % water supply prodn. process from pub. sources fiscal year 07? % water supply prodn. process from pub. sources fiscal year 07? % water supply prodn. process from pub. sources fiscal year 07? % water supply prodn. process from pub. sources fiscal year 07? In fiscal year 2007, what percent of this establishment's water supply, used in the production process, was from public sources? INTERVIEWER: IF RESPONDENT SAID NONE, WRITE 0 86 -9 don't know 1 20 100 at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? 86 -9 don't know 1 yes 2 no currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? 86 -9 don't know 1 yes 2 no application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years Over the last two years, did this establishment submit an application to obtain a telephone connection? If answer is No or Don't Know then GO TO QUESTION C.22 86 -9 don't know 1 yes 2 no how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 12 74 -9 don't know -6 still in process -5 application denied 1 less than one day 7 15 40 60 Sysmiss when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? In reference to that application for a telephone connection, was an informal gift or payment expected or requested? 12 74 -9 don't know -8 refusal 1 yes 2 no Sysmiss do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? At the present time, does this establishment use any of the following:.? E-mail to communicate with clients or suppliers 86 -9 don't know 1 yes 2 no do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? At the present time, does this establishment use any of the following:.? Its own website 86 -9 don't know 1 yes 2 no currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) 86 -9 don't know 1 yes 2 no currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? 86 -9 don't know 1 yes 2 no does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? Does this establishment have a high-speed Internet connection on its premises? If answer is No or Don't Know then GO TO QUESTION C.30 86 -9 don't know 1 yes 2 no Sysmiss is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Make purchases for this establishment 86 -9 don't know -7 not applicable 1 yes 2 no Sysmiss is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Deliver services to this establishment's clients 86 -9 don't know -7 not applicable 1 yes 2 no Sysmiss is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Do research and develop ideas on new products and services 86 -9 don't know -7 not applicable 1 yes 2 no Sysmiss was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? Over fiscal year 2007, did this establishment experience unavailability of Internet connection? If answer is No or Don't Know then GO TO QUESTION C.28 86 -9 don't know 1 yes 2 no Sysmiss frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr In a typical month, over fiscal year [insert last complete fiscal year], how many times has this establishment experienced unavailability of Internet connection? If answer is 0 or Don't Know then GO TO QUESTION C.28 86 -9 don't know Sysmiss length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr In a typical month, over fiscal year 2007, on average how long did the unavailability of an Internet connection last? 86 -9 don't know 1 less than one minute Sysmiss do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? Do concerns about the security of Internet connections or authentication of parties in a transaction affect the volume or nature of purchases that this establishment makes over the Internet? 86 -9 don't know -7 not applicable 1 yes 2 no Sysmiss how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? SHOW CARD Is Telecommunications No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2007, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)? 86 Almond and Dry Grapes Bread Cement Complete cereal bread Decorative plants & flowers Electronic appliances Garments for ladies and gentlemen Hair dressing Has given all information without hesitation Import different articles Manufacture and sale of pizza Manufacture of polo shirts Manufacture of ready made garments Pastry making Printing works 100% Ready made Garments Ready made garments Repair of electric materials Sale of construction product Sale of foodstuffs Sales of model ships Sales of products like biscuit, cake and sweets Selling of sandal woods Spices T-shirt Taxi Truck Services Textiles Transport Water Proofing accessories auto mechanics auto parts cake candy,sweet+biscuit caps with companies logo cartridge of cigarettes children garment chinese food stuff clothes clothes industry of clothing clothes industry of vetment coachwork cosmetic product curd milk decoratives articles flowers drugs food stuff food stuff/ non food stuff/ liquor furniture making garments,textiles labels hardware shop impression' and sales of T-shirts logistic male garments manu facture of spices manufacture of ladies shoes manufacture of window manufacturing of cakes manufacturing of snack mechanic garage pastry making pharmaceutical products pommelo crystalisé repairs and maintenance of computers repairs of vehicles roasted peanuts sale of 'dholl puri/curry' sale of book sale of egg and fresh chicken sale of green vegetable sales of vehicles sea cucumber sewing machine the sale of manufacture products(furniture) the sale of wines transport guides and lodging trouser and shirt for men trouser and t-shirt underwear uniform vegetables vinegar woodwork first product/service isic code first product/service isic code first product/service isic code first product/service isic code first product/service isic code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. 86 -9 don't know 1513 1541 1543 1549 1552 1721 1729 1810 1920 2022 2029 2811 2892 3610 3699 4540 5010 5020 5030 5040 5122 5139 5190 5211 5219 5220 5231 5232 5233 5239 5252 5259 5260 6022 6023 6303 7240 7290 first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales What percentage of total sales does the main product represent? 86 -9 don't know 1 25 30 50 60 70 75 80 90 95 100 in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? In fiscal year 2007, what were this establishment's total annual sales? 86 -9 don't know 20000 24000 50000 60000 70000 85000 100000 120000 125000 150000 165000 180000 250000 283200 300000 320000 360000 450000 500000 600000 720000 1000000 1100000 1200000 1300000 1500000 2000000 2100000 2300000 3000000 3200000 3600000 4000000 4200000 4800000 5000000 6000000 7000000 9000000 70000000 what were this establishment’s total sales last month? what were this establishment’s total sales last month? what were this establishment’s total sales last month? what were this establishment’s total sales last month? what were this establishment’s total sales last month? 86 -9 don't know 1500 2000 2500 3000 3500 6000 8000 10000 15000 16000 20000 25000 30000 33000 35000 40000 50000 60000 70000 75000 80000 100000 150000 200000 300000 400000 450000 500000 800000 1000000 3000000 what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2007, what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.10a 86 -9 don't know 75 90 100 what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2007, what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 86 -9 don't know 10 25 100 what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2007, what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.8 86 -9 don't know in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? INTERVIEWER: for European Union countries ask for goods exported directly outside the EU In fiscal year 2007,when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 86 -9 don't know -7 does not apply (exports only within eu) 1 less than one day Sysmiss % consignment value exported directly lost to theft fiscal year 07 % consignment value exported directly lost to theft fiscal year 07 % consignment value exported directly lost to theft fiscal year 07 % consignment value exported directly lost to theft fiscal year 07 % consignment value exported directly lost to theft fiscal year 07 In fiscal year 2007, what percent of the consignment value of the products exported directly was lost while in transit because of theft? 86 -9 don't know Sysmiss % consignment value exported directly lost to breakage/spoilage fiscal year 07 % consignment value exported directly lost to breakage/spoilage fiscal year 07 % consignment value exported directly lost to breakage/spoilage fiscal year 07 % consignment value exported directly lost to breakage/spoilage fiscal year 07 % consignment value exported directly lost to breakage/spoilage fiscal year 07 In fiscal year 2007, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage? 86 -9 don't know Sysmiss in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? In which year did this establishment first export directly or indirectly? 3 83 -9 don't know 1999 2005 2007 Sysmiss % consignment value shipped domestic lost to theft fiscal year 07 % consignment value shipped domestic lost to theft fiscal year 07 % consignment value shipped domestic lost to theft fiscal year 07 % consignment value shipped domestic lost to theft fiscal year 07 % consignment value shipped domestic lost to theft fiscal year 07 In fiscal year 2007, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 86 -9 don't know -7 no internal shipment made no losses 1 14 20 77 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 In fiscal year 2007, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 86 -9 don't know -7 no internal shipment made no losses 2 6 10 20 25 % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year SHOW CARD In fiscal year 2007, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin 86 -9 don't know 3 5 10 15 20 25 30 50 60 70 75 80 90 100 % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year SHOW CARD In fiscal year 2007, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D16 86 -9 don't know 10 20 25 30 40 50 70 75 80 85 90 95 97 100 were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? Were any of the material inputs or supplies purchased in fiscal year 2007, imported directly? If answer is No or Don't Know then GO TO QUESTION D16 86 -9 don't know 1 yes 2 no Sysmiss av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year INTERVIEWER: for European Union countries ask for material inputs or supplies imported from outside the EU In fiscal year 2007, when this establishment imported material inputs or supplies (from outside the EU for European Union members), how many days did it take on average from the time goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 86 -9 don't know 1 less than one day Sysmiss when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 86 -9 don't know 1 2 3 4 5 7 10 14 15 20 30 60 90 300 365 av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 86 -9 don't know Sysmiss in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? In fiscal year 2007, for how many years have you known this establishment's primary supplier of its main input/sales item? 86 -9 don't know 1 2 3 4 5 6 7 8 9 10 12 15 18 19 20 21 26 27 in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? In fiscal year 2007, did this establishment subcontract any part of its production to other firms? 86 -9 don't know 1 yes 2 no Sysmiss how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year SHOW CARD In fiscal year 2007, which of the following was the main market in which this establishment sold its main product? Local - main product sold mostly in same municipality where establishment is located National - main product sold mostly across the country where establishment is located International - main product sold mostly to nations outside country where establishment is located If answer is 3 or Don't Know then GO TO QUESTION E.6 86 -9 don't know 1 local - main product sold mostly in same municipality where 2 national - main product sold mostly across the country where 3 international - main product sold mostly to nations outside Sysmiss how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? In fiscal year 2007, for the main market in which this establishment sold its main product, how many competitors did this establishment's main product face? 86 -9 don't know 1 none 2 one 3 2 to 5 4 more than 5 Sysmiss no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2007 have monthly sales of this establishment's main product increased, remained the same, or decreased? 86 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2007 have prices of this establishment's main product increased, remained the same, or decreased? 86 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? 86 -9 don't know 1 yes 2 no Sysmiss does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 86 -9 don't know 1 yes 2 no Sysmiss reduced main product prices in response to dom. competitors fiscal year 07? reduced main product prices in response to dom. competitors fiscal year 07? reduced main product prices in response to dom. competitors fiscal year 07? reduced main product prices in response to dom. competitors fiscal year 07? reduced main product prices in response to dom. competitors fiscal year 07? In fiscal year 2007, has this establishment reduced prices of its main product in response to price reductions by its domestic competitors? 86 -9 don't know -7 does not apply 1 yes 2 no Sysmiss reduced main product prices in response to foreign competitors fiscal year 07? reduced main product prices in response to foreign competitors fiscal year 07? reduced main product prices in response to foreign competitors fiscal year 07? reduced main product prices in response to foreign competitors fiscal year 07? reduced main product prices in response to foreign competitors fiscal year 07? In fiscal year 2007, has this establishment reduced prices of its main product in response to price reductions by its foreign competitors? 86 -9 don't know -7 does not apply 1 yes 2 no Sysmiss introduced /modified product lines response to foreign competitors fy 07? introduced /modified product lines response to foreign competitors fy 07? introduced /modified product lines response to foreign competitors fy 07? introduced /modified product lines response to foreign competitors fy 07? introduced /modified product lines response to foreign competitors fy 07? Comparing the last month to the first month of the fiscal year 2007 have monthly purchases of this establishment's main input increased, remained the same, or decreased? 86 -9 don't know -7 does not apply 1 yes 2 no Sysmiss over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? Comparing the last month to the first month of the fiscal year 2007 have monthly purchases of this establishment's main input increased, remained the same, or decreased? 86 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? Comparing the last month to the first month of the fiscal year 2007 have prices of this establishment's main input increased, remained the same, or decreased? 86 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle in last 3yrs, did you introduce any new/significantly improved prod. processes? in last 3yrs, did you introduce any new/significantly improved prod. processes? in last 3yrs, did you introduce any new/significantly improved prod. processes? in last 3yrs, did you introduce any new/significantly improved prod. processes? in last 3yrs, did you introduce any new/significantly improved prod. processes? READ THE FOLLOWING TO RESPONDENT BEFORE PROCEEDING: Now we turn to another topic. During the last three years, did your establishment introduce any new or significantly improved production processes including methods of supplying services and ways of delivering products? 86 -9 don't know 1 yes 2 no Sysmiss in last 3yrs, did you introduce any new/significantly improved products? in last 3yrs, did you introduce any new/significantly improved products? in last 3yrs, did you introduce any new/significantly improved products? in last 3yrs, did you introduce any new/significantly improved products? in last 3yrs, did you introduce any new/significantly improved products? During the last three years, did your establishment introduce into the market any new or significantly improved products (goods or services)? If answer is No or Don't know then GO TO QUESTION MUO.3 86 -9 don't know 1 yes 2 no Sysmiss fy07 % of sales accounted for by products or services introduced in last 3yrs? fy07 % of sales accounted for by products or services introduced in last 3yrs? fy07 % of sales accounted for by products or services introduced in last 3yrs? fy07 % of sales accounted for by products or services introduced in last 3yrs? fy07 % of sales accounted for by products or services introduced in last 3yrs? In fiscal year 2007, what percent of this establishment's annual sales was accounted for by products or services that were introduced in the last three years? 86 -9 don't know Sysmiss in fy07, did you spend on r&d activities? in fy07, did you spend on r&d activities? in fy07, did you spend on r&d activities? in fy07, did you spend on r&d activities? in fy07, did you spend on r&d activities? In fiscal year 2007, did this establishment spend on R&D activities, including R&D subcontracted to other companies? If answer is Yes then GO TO QUESTION MUO.4 If answer is No GO TO QUESTION MUO.6 86 -9 don't know 1 yes 2 no Sysmiss in fy07, how much did you spend on r&d activities? in fy07, how much did you spend on r&d activities? in fy07, how much did you spend on r&d activities? in fy07, how much did you spend on r&d activities? in fy07, how much did you spend on r&d activities? In fiscal year 2007, how much did this establishment spend on R&D activities performed within the establishment or subcontracted to other companies? 86 -9 don't know 1 yes 2 no Sysmiss in fy07, % finance for r&d activities from: internal funds/retained earnings in fy07, % finance for r&d activities from: internal funds/retained earnings in fy07, % finance for r&d activities from: internal funds/retained earnings in fy07, % finance for r&d activities from: internal funds/retained earnings in fy07, % finance for r&d activities from: internal funds/retained earnings SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 86 -9 don't know Sysmiss in fy07, % finance for r&d activities that came from: banks in fy07, % finance for r&d activities that came from: banks in fy07, % finance for r&d activities that came from: banks in fy07, % finance for r&d activities that came from: banks in fy07, % finance for r&d activities that came from: banks SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 86 -9 don't know Sysmiss in fy07, % finance for r&d activities that came from: universities in fy07, % finance for r&d activities that came from: universities in fy07, % finance for r&d activities that came from: universities in fy07, % finance for r&d activities that came from: universities in fy07, % finance for r&d activities that came from: universities SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 86 -9 don't know Sysmiss in fy07, % finance for r&d activities that came from: venture capital in fy07, % finance for r&d activities that came from: venture capital in fy07, % finance for r&d activities that came from: venture capital in fy07, % finance for r&d activities that came from: venture capital in fy07, % finance for r&d activities that came from: venture capital SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 86 -9 don't know Sysmiss in fy07, % finance for r&d activities that came from: federal and state govt. in fy07, % finance for r&d activities that came from: federal and state govt. in fy07, % finance for r&d activities that came from: federal and state govt. in fy07, % finance for r&d activities that came from: federal and state govt. in fy07, % finance for r&d activities that came from: federal and state govt. SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 86 -9 don't know Sysmiss in fy07, % finance for r&d activities that came from: other in fy07, % finance for r&d activities that came from: other in fy07, % finance for r&d activities that came from: other in fy07, % finance for r&d activities that came from: other in fy07, % finance for r&d activities that came from: other SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 86 -9 don't know Sysmiss in fy07, why did you not spend on r&d activities? not interested in fy07, why did you not spend on r&d activities? not interested in fy07, why did you not spend on r&d activities? not interested in fy07, why did you not spend on r&d activities? not interested in fy07, why did you not spend on r&d activities? not interested In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 86 -9 don't know 1 yes 2 no Sysmiss in fy07, why did you not spend on r&d activities? lack of funds in fy07, why did you not spend on r&d activities? lack of funds in fy07, why did you not spend on r&d activities? lack of funds in fy07, why did you not spend on r&d activities? lack of funds in fy07, why did you not spend on r&d activities? lack of funds In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 86 -9 don't know 1 yes 2 no Sysmiss in fy07, why did you not spend on r&d activities? lack of skills available in fy07, why did you not spend on r&d activities? lack of skills available in fy07, why did you not spend on r&d activities? lack of skills available in fy07, why did you not spend on r&d activities? lack of skills available in fy07, why did you not spend on r&d activities? lack of skills available In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 86 -9 don't know 1 yes 2 no Sysmiss in fy07, why did you not spend on r&d activities? no good property rights in fy07, why did you not spend on r&d activities? no good property rights in fy07, why did you not spend on r&d activities? no good property rights in fy07, why did you not spend on r&d activities? no good property rights in fy07, why did you not spend on r&d activities? no good property rights In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 86 -9 don't know 1 yes 2 no Sysmiss in fy07, why did you not spend on r&d activities? other in fy07, why did you not spend on r&d activities? other in fy07, why did you not spend on r&d activities? other in fy07, why did you not spend on r&d activities? other in fy07, why did you not spend on r&d activities? other In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 86 -9 don't know 1 yes 2 no Sysmiss in last 3yrs, did you acquire information about new technological developments? in last 3yrs, did you acquire information about new technological developments? in last 3yrs, did you acquire information about new technological developments? in last 3yrs, did you acquire information about new technological developments? in last 3yrs, did you acquire information about new technological developments? Over the last three years, did your establishment acquire information about new technological developments? If answer is No or Don't Know then GO TO QUESTION MUO.9 86 -9 don't know 1 yes 2 no Sysmiss 1st most important way you acquired info about new tech. dev. in last 3yrs 1st most important way you acquired info about new tech. dev. in last 3yrs 1st most important way you acquired info about new tech. dev. in last 3yrs 1st most important way you acquired info about new tech. dev. in last 3yrs 1st most important way you acquired info about new tech. dev. in last 3yrs SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired information about new technological developments? 86 -9 don't know 1 business/industry association 2 trade fairs 3 study tours 4 consultants 5 universities/public institutions 6 adapted from competitors 7 other Sysmiss 2nd most important way you acquired info about new tech. dev. in last 3yrs 2nd most important way you acquired info about new tech. dev. in last 3yrs 2nd most important way you acquired info about new tech. dev. in last 3yrs 2nd most important way you acquired info about new tech. dev. in last 3yrs 2nd most important way you acquired info about new tech. dev. in last 3yrs SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired information about new technological developments? 86 -9 don't know 1 business/industry association 2 trade fairs 3 study tours 4 consultants 5 universities/public institutions 6 adapted from competitors 7 other Sysmiss over the last three years, did you acquire technological innovations? over the last three years, did you acquire technological innovations? over the last three years, did you acquire technological innovations? over the last three years, did you acquire technological innovations? over the last three years, did you acquire technological innovations? Over the last three years, did your establishment acquire technological innovations? If answer is No or Don't know then GO TO QUESTION F.1 86 -9 don't know 1 yes 2 no Sysmiss 1st most important way you acquired tech innovations in last 3 years 1st most important way you acquired tech innovations in last 3 years 1st most important way you acquired tech innovations in last 3 years 1st most important way you acquired tech innovations in last 3 years 1st most important way you acquired tech innovations in last 3 years SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired technological innovations? 86 -9 don't know 1 embodied in new machinery or equipment 2 by hiring key personnel 3 licensing or turnkey operations from international sources 4 licensing or turnkey operations from domestic sources 5 developed or adapted within firm locally 6 transferred from parent company 7 developed in cooperation with client firms 8 developed with equipment or machinery supplier 9 other Sysmiss 2nd most important way you acquired tech innovations in last 3 years 2nd most important way you acquired tech innovations in last 3 years 2nd most important way you acquired tech innovations in last 3 years 2nd most important way you acquired tech innovations in last 3 years 2nd most important way you acquired tech innovations in last 3 years SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired technological innovations? 86 -9 don't know 1 embodied in new machinery or equipment 2 by hiring key personnel 3 licensing or turnkey operations from international sources 4 licensing or turnkey operations from domestic sources 5 developed or adapted within firm locally 6 transferred from parent company 7 developed in cooperation with client firms 8 developed with equipment or machinery supplier 9 other Sysmiss in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? In fiscal year 2007, what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 86 -9 don't know Sysmiss number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year In fiscal year 2007, how many hours per week did this establishment normally operate? 86 -9 don't know 1 5 7 8 10 12 15 17 20 24 25 28 30 35 36 40 45 48 50 53 55 56 58 60 63 65 69 70 75 80 96 % land occupied by est. owned by est. % land occupied by est. owned by est. % land occupied by est. owned by est. % land occupied by est. owned by est. % land occupied by est. owned by est. READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We change topics to questions about land issues. Of the land occupied by this establishment, what percent is: Owned by this establishment 86 -9 don’t know -7 does not apply 50 100 % land occupied by est. leased by est. % land occupied by est. leased by est. % land occupied by est. leased by est. % land occupied by est. leased by est. % land occupied by est. leased by est. Of the land occupied by this establishment, what percent is: Leased by this establishment 86 -9 don’t know -7 does not apply 50 100 of the land occupied by this establishment, what percent is: other of the land occupied by this establishment, what percent is: other of the land occupied by this establishment, what percent is: other of the land occupied by this establishment, what percent is: other of the land occupied by this establishment, what percent is: other Of the land occupied by this establishment, what percent is: Other 86 -9 don’t know -7 does not apply 100 applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.30 86 -9 don't know 1 yes 2 no how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 7 79 -9 don't know -6 still in process -5 application denied 1 less than one day 3 120 Sysmiss informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 7 79 -9 don't know -8 refusal 1 yes 2 no Sysmiss what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? What is the total selling area of this establishment? 86 -9 don’t know -7 does not apply Sysmiss the area is measured in: the area is measured in: the area is measured in: the area is measured in: the area is measured in: What is the total selling area of this establishment? SPECIFY UNITS Square Feet Square Yards Square Meters 86 -9 don't know 1 square feet 2 square yards 3 square meters 4 other Sysmiss other other other other other What is the total selling area of this establishment? SPECIFY UNITS Other percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Owned by this establishment 86 -9 don't know Sysmiss percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Rented or leased by this establishment 86 -9 don't know Sysmiss and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 86 -9 don't know Sysmiss acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? In the last three years, has this establishment acquired or attempted to acquire additional land or buildings to expand operations? If answer is No or Don't Know then GO TO QUESTION G.30 86 -9 don't know 1 yes 2 no Sysmiss in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? In the last three years, has this establishment been successful in acquiring land or new premises? 86 -9 don't know 1 yes 2 no Sysmiss how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? SHOW CARD Is Zoning restrictions No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? At the present time, is this establishment's main business location the owner's house? 86 -9 don't know 1 yes 2 no currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? At the present time, is this establishment's main business location in a permanent non-movable structure? 86 -9 don't know 1 yes 2 no in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? Over the last 12 months, did the establishment have to change its main business location due to a lack of secure title to its land or building (i.e. it has been forced out by officials, landlord, others with a claim)? 86 -9 don't know 1 yes 2 no in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2007, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 86 -9 don't know 1 yes 2 no percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year In fiscal year 2007, what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 10 76 -9 don't know 2 7 12 15 25 40 50 100 Sysmiss in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? In fiscal year 2007, what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 8 78 -9 don't know 85000 Sysmiss losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year In fiscal year 2007, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 86 -9 don't know 1 yes 2 no losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) In fiscal year 2007, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 2 84 -9 don't know 10 100 Sysmiss value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr In fiscal year 2007, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 4 82 -9 don't know Sysmiss how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle % annual purchases material inputs/services paid for before the delivery fy 07 % annual purchases material inputs/services paid for before the delivery fy 07 % annual purchases material inputs/services paid for before the delivery fy 07 % annual purchases material inputs/services paid for before the delivery fy 07 % annual purchases material inputs/services paid for before the delivery fy 07 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would like to ask you a few questions about how you finance the operations of this establishment. 2) Show card In fiscal year 2007, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for before the delivery? 86 -9 don't know 25 30 50 80 85 100 % annual purchases material inputs/services paid for on delivery fy 07 % annual purchases material inputs/services paid for on delivery fy 07 % annual purchases material inputs/services paid for on delivery fy 07 % annual purchases material inputs/services paid for on delivery fy 07 % annual purchases material inputs/services paid for on delivery fy 07 In fiscal year 2007, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for on delivery? 86 -9 don't know 20 30 50 70 75 100 % annual purchases material inputs/services paid for after delivery fy 07 % annual purchases material inputs/services paid for after delivery fy 07 % annual purchases material inputs/services paid for after delivery fy 07 % annual purchases material inputs/services paid for after delivery fy 07 % annual purchases material inputs/services paid for after delivery fy 07 In fiscal year 2007, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for after delivery? 86 -9 don't know 15 25 30 40 50 70 75 100 % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for before the delivery? 86 -9 don't know 25 40 50 70 80 85 100 and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for on delivery? 86 -9 don't know 20 25 30 40 50 60 70 75 80 85 90 100 and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 86 -9 don't know 10 15 20 25 30 40 50 75 100 in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? 86 -9 don't know 5 10 20 25 30 35 40 50 70 75 80 90 95 100 % of working capital financed from internal funds/retained earnings in fy 07 % of working capital financed from internal funds/retained earnings in fy 07 % of working capital financed from internal funds/retained earnings in fy 07 % of working capital financed from internal funds/retained earnings in fy 07 % of working capital financed from internal funds/retained earnings in fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Internal funds/Retained earnings 86 -9 don't know 20 40 50 60 70 75 80 90 100 % of working capital that was borrowed from banks in fy 07 % of working capital that was borrowed from banks in fy 07 % of working capital that was borrowed from banks in fy 07 % of working capital that was borrowed from banks in fy 07 % of working capital that was borrowed from banks in fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) 86 -9 don't know 10 25 30 40 50 60 80 100 % working capital borrowed from non-bank financial institutions in fy 07 % working capital borrowed from non-bank financial institutions in fy 07 % working capital borrowed from non-bank financial institutions in fy 07 % working capital borrowed from non-bank financial institutions in fy 07 % working capital borrowed from non-bank financial institutions in fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions 86 -9 don't know 40 % working capital financed by purchases on suppl. credit & cust. advances fy 07 % working capital financed by purchases on suppl. credit & cust. advances fy 07 % working capital financed by purchases on suppl. credit & cust. advances fy 07 % working capital financed by purchases on suppl. credit & cust. advances fy 07 % working capital financed by purchases on suppl. credit & cust. advances fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 86 -9 don't know 10 25 50 80 100 % working capital financed from other sources fy 07 % working capital financed from other sources fy 07 % working capital financed from other sources fy 07 % working capital financed from other sources fy 07 % working capital financed from other sources fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) 86 -9 don't know 25 50 did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? In fiscal year 2007, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION K.6 86 -9 don't know 1 yes 2 no total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr In fiscal year 2007, how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) 20 66 -9 don't know 2700 16000 20000 30000 40000 50000 80000 125000 200000 375000 400000 425000 500000 750000 2000000 Sysmiss total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr In fiscal year 2007, how much did this establishment spend on purchases of: Land and buildings 20 66 -9 don't know Sysmiss % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 20 66 -9 don't know 50 80 100 Sysmiss owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 20 66 -9 don't know Sysmiss % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Issued new debt (including commercial paper and debentures) 20 66 -9 don't know Sysmiss % of fixed assets that was borrowed from banks in fy 07 % of fixed assets that was borrowed from banks in fy 07 % of fixed assets that was borrowed from banks in fy 07 % of fixed assets that was borrowed from banks in fy 07 % of fixed assets that was borrowed from banks in fy 07 SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from banks (private and state-owned) 20 66 -9 don't know 50 100 Sysmiss % offixed assets that was borrowed from non-bank financial institutions in fy 07 % offixed assets that was borrowed from non-bank financial institutions in fy 07 % offixed assets that was borrowed from non-bank financial institutions in fy 07 % offixed assets that was borrowed from non-bank financial institutions in fy 07 % offixed assets that was borrowed from non-bank financial institutions in fy 07 SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from non-bank financial institutions 20 66 -9 don't know 20 Sysmiss purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 20 66 -9 don't know 100 Sysmiss % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc) 20 66 -9 don't know Sysmiss does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? 86 -9 don't know 1 yes 2 no at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? At this time, does this establishment have an overdraft facility? 86 -9 don't know 1 yes 2 no for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? For this establishment's overdraft facility, what is the average interest rate? 20 66 -9 don't know 8 10 12 13 14 15 18 100 Sysmiss does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 86 -9 don't know 1 yes 2 no was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? Was this most recent credit in the form of? 26 60 -9 don’t know 1 line of credit 2 loan Sysmiss type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan 1) INTERVIEWER: IN NEXT QUESTIONS ASK EITHER LINE OF CREDIT OR LOAN DEPENDING ON THE ANSWER GIVEN TO QUESTION AFK8A. 2) SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Private commercial banks State-owned banks or government agency Non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies Other 26 60 -9 don't know 1 private commercial banks 2 state-owned banks or government agency 3 non-bank financial institutions 4 other Sysmiss in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 26 60 -9 don't know 2000 2001 2004 2005 2006 2007 2008 Sysmiss what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? What is the rate of interest of this most recent [line of credit or loan]? 26 60 -9 don't know 12 13 14 15 16 17 18 19 Sysmiss for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? 26 60 -9 don't know -8 refusal 30000 75000 100000 125000 150000 200000 250000 300000 325000 500000 750000 800000 1000000 1400000 2000000 5000000 39000000 Sysmiss was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? Referring only to this most recent line of credit or loan, how much time, in months, was this establishment granted to pay off the loan or line of credit from the time it was received? 26 60 -9 don't know -5 if no time to pay back was specified 24 36 48 60 72 84 96 152 Sysmiss financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan Referring only to this most recent loan or line of credit, did the financing require collateral? 26 60 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 23 63 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables 23 63 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories 23 63 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 23 63 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 23 63 -9 don't know 1 yes 2 no Sysmiss approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required as a percentage of the value of the loan or line of credit? INTERVIEWER: THE ANSWER COULD BE GREATER THAN 100% 23 63 -9 don't know 1 1.10000002384186 1.14999997615814 4 5 12 30 40 100 500 Sysmiss in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? Referring again to the last fiscal year 2007, did this establishment apply for any loans or lines of credit? 86 -9 don't know 1 yes 2 no main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan in fiscal year 2007? No need for a loan - establishment has sufficient capital Application procedures for loans or lines of credit are complex Interest rates are not favorable Collateral requirements are too high Size of loan and maturity are insufficient It is necessary to make informal payments to get bank loans Did not think it would be approved Other If answer is 1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 then GO TO QUESTION K.21 73 13 -9 don't know 1 no need for a loan - establishment has sufficient capital 2 application procedures for loans or lines of credit are comp 3 interest rates are not favorable 4 collateral requirements are too high 5 size of loan or maturity are insufficient 6 did not think it would be approved 7 other 8 it is necessary to make informal payments to get bank loans Sysmiss apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? In fiscal year 2007, did this establishment apply for any new loans or new lines of credit that were rejected? 13 73 -9 don't know 1 yes 2 no Sysmiss how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? How many of those loan or line of credit applications were rejected? 3 83 -9 don't know 1 2 Sysmiss in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? SHOW CARD In fiscal year 2007, what was the main reason given by the lender for those rejections? 3 83 -9 don’t know 1 unacceptable collateral or cosigners 2 insufficient profitability 3 problematic credit history/report 4 incomplete loan application 5 already high level of indebtedness 6 other Sysmiss financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? In fiscal year 2007, did this establishment have its annual financial statements checked and certified by an external auditor? 86 -9 don't know -6 still in process 1 yes 2 no how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." 86 -9 don't know 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree agree/disagree - gvt official interpret laws consistently/practically agree/disagree - gvt official interpret laws consistently/practically agree/disagree - gvt official interpret laws consistently/practically agree/disagree - gvt official interpret laws consistently/practically agree/disagree - gvt official interpret laws consistently/practically INTERVIEWER: SHOW CARD I am going to read some statements that describe the courts and the way government officials interpret laws and regulations that affect this establishment’s business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. “Government officials’ interpretations of the laws and regulations affecting this establishment are consistent and predictable.” 86 -9 don't know 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 86 -9 don't know no time was spent 1 2 3 5 10 15 20 25 30 50 80 100 over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION J.5 86 -9 don't know 1 yes 2 no frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? 10 76 -9 don't know 1 3 13 Sysmiss in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 10 76 -9 don't know -8 refusal 1 yes 2 no Sysmiss government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 86 -9 don't know 1 yes 2 no % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 9 77 -9 don't know -8 refusal no payments/gifts are typically paid 5 Sysmiss percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 4 82 -9 don't know -8 refusal no payments/gifts are typically paid 1 2 10 40 Sysmiss total annual informal payment total annual informal payment total annual informal payment total annual informal payment total annual informal payment It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 82 4 -9 don't know -8 refusal no payments/gifts are typically paid Sysmiss what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? Recognizing the difficulties many establishments face in fully complying with taxes and regulations, at the present time what percent of total annual sales would you estimate the typical establishment in your line of business declares for tax purposes? 86 -9 don't know -8 refusal 8 10 15 20 35 50 60 75 100 application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 86 -9 don't know 1 yes 2 no how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 9 77 -9 don't know -6 still in process -5 application denied 1 less than one day 2 3 30 45 120 Sysmiss when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 9 77 -9 don't know -8 refusal 1 yes 2 no Sysmiss application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? Over the last two years, did this establishment submit an application to obtain an operating license? If answer is No or Don't Know then GO TO QUESTION J.30 86 -9 don't know 1 yes 2 no how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 12 74 -9 don't know -6 still in process -5 application denied 1 less than one day 3 7 15 30 240 Sysmiss when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? 12 74 -9 don't know -8 refusal 1 yes 2 no Sysmiss obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Political instability 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Corruption 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Courts 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Regulation on hours of operation 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Regulations on pricing & mark-ups 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss do you perceive the national and local governments to be national government? do you perceive the national and local governments to be national government? do you perceive the national and local governments to be national government? do you perceive the national and local governments to be national government? do you perceive the national and local governments to be national government? Please rate your current perception of the relation between government bureaucracy and your business. All in all, in relation to your business do you perceive the national and local governments to be (National Government) 86 -9 don’t know 1 very helpful 2 mildly helpful 3 neutral 4 mildly unhelpful 5 very unhelpful Sysmiss do you perceive the national and local governments to be local government? do you perceive the national and local governments to be local government? do you perceive the national and local governments to be local government? do you perceive the national and local governments to be local government? do you perceive the national and local governments to be local government? Please rate your current perception of the relation between government bureaucracy and your business. All in all, in relation to your business do you perceive the national and local governments to be (Local Government ) 86 -9 don’t know 1 very helpful 2 mildly helpful 3 neutral 4 mildly unhelpful 5 very unhelpful Sysmiss no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year 2007, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 86 -9 don't know 1 2 3 4 5 6 7 10 17 20 at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? At the end of fiscal year 2007, how many permanent full-time paid employees were female? 86 -9 don't know 1 2 3 4 5 6 8 9 20 in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker Approximately, in fiscal year 2007, what was the average monthly compensation, including benefits when applicable, for a permanent, full-time paid worker? 86 -9 don't know 1 6 7 10 300 800 1200 1500 2000 2500 2900 3000 4000 4200 4500 5000 5200 5500 6000 6200 7000 7500 8000 10000 12000 14000 15000 20000 25000 30000 no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago Three fiscal years ago, at the end of fiscal year 2004, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 86 -9 don't know -7 not in business three years ago 1 2 3 4 6 7 8 10 15 17 2500 no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2007, how many permanent, full-time employees were: Production employees 86 -9 don't know Sysmiss no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2007, how many permanent, full-time employees were: Non-production employees [e.g., managers, administration, sales] 86 -9 don't know Sysmiss no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2007, how many permanent, full-time employees were: Skilled production workers 86 -9 don't know Sysmiss no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2007, how many permanent, full-time employees were: Unskilled production workers 86 -9 don't know Sysmiss no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr At the end of fiscal year 2007, how many permanent full-time employees of this establishment for the following categories were female? 86 -9 don't know Sysmiss no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr At the end of fiscal year 2007, how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time production employees 86 -9 don't know Sysmiss no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr At the end of fiscal year 2007, how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time non-production employees 86 -9 don't know Sysmiss no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year How many full-time temporary employees did this establishment employ in fiscal year 2007? IF 0, GO TO QUESTION L.10 86 -9 don't know Sysmiss av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year What was the average length of employment of all full-time temporary employees in fiscal year 2007? 86 -9 don't know 1 less than one month Sysmiss at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? At the end of fiscal year 2007, how many part-time workers-workers that work less than a full shift per day-were employed by the establishment? 86 -9 don't know 1 2 3 4 5 10 12 at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? At the end of fiscal year 2007, how many unpaid workers were employed by this establishment? 86 -9 don't know 1 2 3 7 5000 at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? At the end of fiscal year 2007, of the unpaid workers employed by this establishment how many were unpaid full-time workers? 19 67 -9 don't know 1 2 7 Sysmiss at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? At the end of fiscal year 2007, how many family members of the owner(s) of this establishment were employed by this establishment? 86 -9 don't know 1 2 3 4 5 at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? At the end of fiscal year 2007, how many of those family members received financial compensation for their work? 41 45 -9 don't know 1 2 3 5 Sysmiss at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? At the end of fiscal year 2007, how many of those family members received in-kind compensation for their work? (i.e. Family members receiving lodging or food as compensation or paid with products made or sold by the establishment). 41 45 -9 don't know 1 2 5 Sysmiss at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? At the end of fiscal year 2007, how many of those family members received no compensation at all for their work? 41 45 -9 don't know 1 2 3 4 Sysmiss in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? In fiscal year 2007, what percent of the total payments that this establishment made to its employees were in the form of non-cash payments through the formal financial sector? This includes payments by things such as checks, direct deposit, or credit card payments. 86 -9 don't know 1 3 5 10 20 25 50 70 75 80 100 av. educational attainment of your typical production worker av. educational attainment of your typical production worker av. educational attainment of your typical production worker av. educational attainment of your typical production worker av. educational attainment of your typical production worker SHOW CARD What is the average educational attainment of a typical production worker employed in this establishment? 86 -9 don't know 1 2 3 4 5 are you currently aware that expatriate skilled workers can be hired? are you currently aware that expatriate skilled workers can be hired? are you currently aware that expatriate skilled workers can be hired? are you currently aware that expatriate skilled workers can be hired? are you currently aware that expatriate skilled workers can be hired? Is this establishment currently aware that expatriate skilled workers can be hired? 86 -9 don't know 1 yes 2 no Sysmiss in fiscal year 2007, did this establishment employ expatriate skilled workers? in fiscal year 2007, did this establishment employ expatriate skilled workers? in fiscal year 2007, did this establishment employ expatriate skilled workers? in fiscal year 2007, did this establishment employ expatriate skilled workers? in fiscal year 2007, did this establishment employ expatriate skilled workers? In fiscal year 2007, did this establishment employ expatriate skilled workers? 86 -9 don't know 1 yes 2 no Sysmiss in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? In fiscal year 2007, was the cost of hiring an expatriate skilled worker higher, the same, or lower than that of hiring a national skilled worker of the same category? 86 -9 don’t know 1 higher cost 2 same cost 3 lower cost Sysmiss in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? In fiscal year 2007, was the procedure to hire an expatriate skilled worker more difficult, the same, or less difficult than that of hiring a national skilled worker of the same category? 86 -9 don’t know 1 more difficult 2 the same 3 less difficult Sysmiss formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr Over fiscal year 2007, did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know then GO TO QUESTION Q.69 86 -9 don't know 1 yes 2 no % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year Referring to the training programs run over fiscal year 2007, what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained 86 -9 don't know no employees trained Sysmiss % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year Referring to the training programs run over fiscal year 2007, what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained 86 -9 don't know no employees trained Sysmiss how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? Referring to the training programs run over fiscal year 2007, how many permanent, full-time paid employees received formal training? 6 80 -9 don't know 3 4 6 12 Sysmiss in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? Referring to the training programs run over fiscal year 2007, what was the amount that this establishment spent training its permanent, full-time paid employees as percent of sales? 6 80 -9 don't know 2 100 Sysmiss over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? Over fiscal year 2007, how did this establishment usually find new employees? 86 -9 don't know 1 through family/friends 2 public placement office 3 private placement office 4 public announcement/advertisement 5 school-related network 6 other is this establishment aware that expatriate skilled workers can be hired? is this establishment aware that expatriate skilled workers can be hired? is this establishment aware that expatriate skilled workers can be hired? is this establishment aware that expatriate skilled workers can be hired? is this establishment aware that expatriate skilled workers can be hired? 86 -9 don't know 1 yes 2 no Sysmiss fy07 main area of training for: managers fy07 main area of training for: managers fy07 main area of training for: managers fy07 main area of training for: managers fy07 main area of training for: managers INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 86 -9 don't know 1 communication 2 design 3 english/french 4 marketing 5 production technology 6 information technology 7 management quality 8 intellectual property 9 other Sysmiss fy07 main area of training for: professionals fy07 main area of training for: professionals fy07 main area of training for: professionals fy07 main area of training for: professionals fy07 main area of training for: professionals INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 86 -9 don't know 1 communication 2 design 3 english/french 4 marketing 5 production technology 6 information technology 7 management quality 8 intellectual property 9 other Sysmiss fy07 main area of training for: skilled production workers fy07 main area of training for: skilled production workers fy07 main area of training for: skilled production workers fy07 main area of training for: skilled production workers fy07 main area of training for: skilled production workers INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 86 -9 don't know 1 communication 2 design 3 english/french 4 marketing 5 production technology 6 information technology 7 management quality 8 intellectual property 9 other Sysmiss fy07 main area of training for: unskilled production workers fy07 main area of training for: unskilled production workers fy07 main area of training for: unskilled production workers fy07 main area of training for: unskilled production workers fy07 main area of training for: unskilled production workers INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 86 -9 don't know 1 communication 2 design 3 english/french 4 marketing 5 production technology 6 information technology 7 management quality 8 intellectual property 9 other Sysmiss fy 07 first reason why you did not invest in formal traning programmes fy 07 first reason why you did not invest in formal traning programmes fy 07 first reason why you did not invest in formal traning programmes fy 07 first reason why you did not invest in formal traning programmes fy 07 first reason why you did not invest in formal traning programmes Over fiscal year 2007, what are the main two reasons why this establishment did NOT invest in formal training programs? Training is not affordable Training is costly because trained workers leave the firm Knowledge of training techniques is lacking This establishment uses old technology Skilled workers can easily be hired from other firms Training is not necessary, what workers learned in school is sufficient This establishment is skeptical about the usefulness of training Training of workers is done on the job Other 86 -9 don't know 1 training is not affordable 2 training is costly because trained workers leave the firm 3 knowledge of training techniques is lacking 4 this establishment uses old technology 5 skilled workers can easily be hired from other firms 6 training is not necessary, what workers learned in school i 7 this establishment is skeptical about the usefulness of tra 8 training of workers is done on the job 9 other Sysmiss fy 07 second reason why you did not invest in formal traning programmes fy 07 second reason why you did not invest in formal traning programmes fy 07 second reason why you did not invest in formal traning programmes fy 07 second reason why you did not invest in formal traning programmes fy 07 second reason why you did not invest in formal traning programmes Over fiscal year 2007, what are the main two reasons why this establishment did NOT invest in formal training programs? Training is not affordable Training is costly because trained workers leave the firm Knowledge of training techniques is lacking This establishment uses old technology Skilled workers can easily be hired from other firms Training is not necessary, what workers learned in school is sufficient This establishment is skeptical about the usefulness of training Training of workers is done on the job Other 86 -9 don't know 1 training is not affordable 2 training is costly because trained workers leave the firm 3 knowledge of training techniques is lacking 4 this establishment uses old technology 5 skilled workers can easily be hired from other firms 6 training is not necessary, what workers learned in school i 7 this establishment is skeptical about the usefulness of tra 8 training of workers is done on the job 9 other Sysmiss if today you hired a new, highly skilled employee, who would get the job? if today you hired a new, highly skilled employee, who would get the job? if today you hired a new, highly skilled employee, who would get the job? if today you hired a new, highly skilled employee, who would get the job? if today you hired a new, highly skilled employee, who would get the job? INTERVIEWER: ONE ANSWER- SHOW CARD If today this establishment were to hire a new, highly skilled employee, who would most likely be the successful candidate? 86 -9 don't know 1 a recent graduate of a mauritian university 2 a recent graduate of a government sponsored training program 3 a recent graduate of a privately run training institution 4 an employee of a mauritian competitor 5 a recent graduate of a foreign university or training progra 6 an employee of a foreign competitor 7 other Sysmiss if today you needed specialized technical advice or services, who would you use? if today you needed specialized technical advice or services, who would you use? if today you needed specialized technical advice or services, who would you use? if today you needed specialized technical advice or services, who would you use? if today you needed specialized technical advice or services, who would you use? INTERVIEWER: ONE ANSWER- SHOW CARD If today this establishment required specialized technical advice or services for its business, whom would it most likely turn to? 86 -9 don't know 1 a mauritian university 2 a government sponsored research institute 3 an industrial association 4 a technical services permanently operating in mauritius 5 a foreign university or research institute 6 a technical services based outside mauritius 7 other Sysmiss 1st most important training institution to this establishment 1st most important training institution to this establishment 1st most important training institution to this establishment 1st most important training institution to this establishment 1st most important training institution to this establishment SHOW CARD If your establishment thinks that any of the training institutions listed below are currently important to its business, what would the three most important be? 86 -9 don't know 1 mauritian universities 2 mauritian colleges 3 the industrial and vocational training board (ivtb) 4 the universal ict education program (uiep) 5 national computer board (ncb) cyber caravans 6 ncb ict incubator 7 private training institutions 8 other Sysmiss 2nd most important training institution to this establishment 2nd most important training institution to this establishment 2nd most important training institution to this establishment 2nd most important training institution to this establishment 2nd most important training institution to this establishment SHOW CARD If your establishment thinks that any of the training institutions listed below are currently important to its business, what would the three most important be? 86 -9 don't know 1 mauritian universities 2 mauritian colleges 3 the industrial and vocational training board (ivtb) 4 the universal ict education program (uiep) 5 national computer board (ncb) cyber caravans 6 ncb ict incubator 7 private training institutions 8 other Sysmiss 3rd most important training institution to this establishment 3rd most important training institution to this establishment 3rd most important training institution to this establishment 3rd most important training institution to this establishment 3rd most important training institution to this establishment SHOW CARD If your establishment thinks that any of the training institutions listed below are currently important to its business, what would the three most important be? 86 -9 don't know 1 mauritian universities 2 mauritian colleges 3 the industrial and vocational training board (ivtb) 4 the universal ict education program (uiep) 5 national computer board (ncb) cyber caravans 6 ncb ict incubator 7 private training institutions 8 other Sysmiss how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle has current official approval/registration of name? has current official approval/registration of name? has current official approval/registration of name? has current official approval/registration of name? has current official approval/registration of name? At the present time, has this establishment obtained approval for or registered its name with the Office of the Registrar or other government institution responsible for approving company names? 86 -9 don't know 1 yes 2 no has current official commerical registration? has current official commerical registration? has current official commerical registration? has current official commerical registration? has current official commerical registration? At the present time, has this establishment registered with the Office of the Registrar, local courts, or other government institution responsible for commercial registration? 86 -9 don't know 1 yes 2 no has current official operating/trade/business license? has current official operating/trade/business license? has current official operating/trade/business license? has current official operating/trade/business license? has current official operating/trade/business license? At the present time, has this establishment obtained an operating or trade license or otherwise registered for a general business license with any municipal agency? 86 -9 don't know 1 yes 2 no has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? At the present time, has this establishment registered with or obtained a tax identification number from the tax administration or other agency responsible for tax registration? 86 -9 don't know 1 yes 2 no extent of obstacle - info needed to register extent of obstacle - info needed to register extent of obstacle - info needed to register extent of obstacle - info needed to register extent of obstacle - info needed to register Whether this establishment is currently registered or not, do you think that the following pose No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle with respect to registering a business? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures Whether this establishment is currently registered or not, do you think that the following pose No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle with respect to registering a business? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures Whether this establishment is currently registered or not, do you think that the following pose No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle with respect to registering a business? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector Whether this establishment is currently registered or not, do you think that the following pose No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle with respect to registering a business? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises Whether this establishment is currently registered or not, do you think that the following pose No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle with respect to registering a business? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law Whether this establishment is currently registered or not, do you think that the following pose No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle with respect to registering a business? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses Whether this establishment is currently registered or not, do you think that the following pose No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle with respect to registering a business? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses Whether this establishment is currently registered or not, do you think that the following pose No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle with respect to registering a business? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials Whether this establishment is currently registered or not, do you think that the following pose No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle with respect to registering a business? 86 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? Does this establishment currently have a pre-employment health check for new employees? 86 -9 don't know 1 yes 2 no affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness Have the following situations affected this establishment's workforce in the past 2 years: High absenteeism due to sickness 86 -9 don't know 1 yes 2 no affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends Have the following situations affected this establishment's workforce in the past 2 years: High absenteeism as employees need to care of family members or friends due to sickness 86 -9 don't know 1 yes 2 no affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids Has HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years: High absenteeism due to HIV/AIDS 86 -9 don't know 1 yes 2 no affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv Has HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years: High absenteeism as employees need to care of family members or friends due to HIV/AIDS 86 -9 don't know 1 yes 2 no did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages Did this establishment undertake any of the following activities, in fiscal year 2007, to prevent HIV/AIDS among employees? HIV prevention messages 86 -9 don't know 1 yes 2 no did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution Did this establishment undertake any of the following activities, in fiscal year 2007, to prevent HIV/AIDS among employees? Free condom distribution 86 -9 don't know 1 yes 2 no did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing Did this establishment undertake any of the following activities, in fiscal year 2007, to prevent HIV/AIDS among employees? Anonymous HIV testing 86 -9 don't know 1 yes 2 no in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? In fiscal year 2007, how much did this establishment spend on all AIDS/HIV programs and activities? 86 -9 don't know 1 2 6 most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment climate that affects your operations. 2) SHOW CARD Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment. 86 -9 don’t know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport most serious obstacle - reason why most serious obstacle - reason why most serious obstacle - reason why most serious obstacle - reason why most serious obstacle - reason why Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? Reasons why 2nd most serious obstacle you face. why? 2nd most serious obstacle you face. why? 2nd most serious obstacle you face. why? 2nd most serious obstacle you face. why? 2nd most serious obstacle you face. why? SHOW CARD 2nd most serious obstacle 86 -9 don’t know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport Sysmiss 2nd most serious obstacle - reason why 2nd most serious obstacle - reason why 2nd most serious obstacle - reason why 2nd most serious obstacle - reason why 2nd most serious obstacle - reason why 2nd most serious obstacle Reasons why 3rd most serious obstacle you face. why? 3rd most serious obstacle you face. why? 3rd most serious obstacle you face. why? 3rd most serious obstacle you face. why? 3rd most serious obstacle you face. why? SHOW CARD 3rd most serious obstacle 86 -9 don’t know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport Sysmiss 3rd most serious obstacle - reason why 3rd most serious obstacle - reason why 3rd most serious obstacle - reason why 3rd most serious obstacle - reason why 3rd most serious obstacle - reason why 3rd most serious obstacle Reasons why rotation order rotation order rotation order rotation order rotation order Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? Rotation 86 1 rotation a 2 rotation b 3 rotation c fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to estimate the productivity of establishments like this one. Estimates are made at the aggregate level so the information you provide below will be compiled with the information from other establishments. It is important that this information be as accurate as possible. The individual data are treated as confidential - the identity of your establishment will not be revealed at any point. Please provide the following information from the financial statements of this establishment. In fiscal year 2007, what percent of this establishment's total annual sales came from the following activities: Manufacturing 86 -9 don't know 50 60 75 80 90 100 fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services In fiscal year 2007, what percent of this establishment's total annual sales came from the following activities: Services 86 -9 don't know 10 20 25 40 50 100 fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others In fiscal year 2007, what percent of this establishment's total annual sales came from the following activities: Other 86 -9 don't know 75 100 in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? In fiscal year 2007, what percent of this establishment's total revenue came from selling intermediate products? 86 -9 don't know 5 10 20 25 40 50 100 total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) 86 -9 don't know 8000 10000 12000 15000 18000 24000 25000 30000 35000 36000 40000 45000 48000 60000 70000 78000 84000 90000 108000 120000 130000 140000 144000 150000 175000 180000 192000 195000 216000 225000 240000 250000 280000 288000 300000 360000 375000 390000 400000 450000 480000 490000 560000 600000 700000 720000 750000 900000 1600000 2000000 3000000 cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production 86 -9 don't know 5000 6000 10000 12000 24000 25000 33000 36000 50000 60000 96000 100000 120000 150000 180000 200000 210000 240000 300000 350000 400000 460000 480000 500000 650000 700000 800000 1000000 1200000 1500000 2000000 3200000 4000000 40000000 total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr For fiscal year 2007, please provide the following information about this establishment: Total annual cost of finished goods/materials bought to resell 86 -9 don’t know -7 does not apply Sysmiss total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual costs of fuel 86 -9 don't know Sysmiss total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual costs of electricity 86 -9 don't know 1000 3000 3500 3600 4000 4500 5000 6000 7000 8000 8400 9600 10000 12000 15000 16000 18000 20000 24000 25000 30000 36000 40000 45000 48000 50000 60000 72000 84000 100000 120000 130000 300000 360000 total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual costs of communications services 86 -9 don't know Sysmiss total annual costs of water in last fiscal year total annual costs of water in last fiscal year total annual costs of water in last fiscal year total annual costs of water in last fiscal year total annual costs of water in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual costs of water 86 -9 don't know Sysmiss fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture For fiscal year 2007, please provide the following information about this establishment: Total annual cost of rental of land/buildings, equipment, furniture 86 -9 don't know 100 120 132 300 400 3600 4800 5000 6000 12000 24000 30000 36000 48000 50000 54000 60000 80000 84000 100000 120000 175000 185000 300000 360000 500000 650000 700000 what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 86 -9 don't know -7 not in business three years ago Sysmiss average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr In fiscal year 2007, what was the approximate average monthly compensation, including benefits when applicable, for a full-time production employee? 86 -9 don't know Sysmiss net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year At the end of fiscal year 2007, what was the net book value, that is the value of assets after depreciation, of the following: Machinery, vehicles, and equipment 86 -9 don't know Sysmiss net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year At the end of fiscal year 2007, what was the net book value, that is the value of assets after depreciation, of the following: Land and buildings 86 -9 don't know Sysmiss cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Machinery, vehicles, and equipment 86 -9 don't know 10000 15000 16000 30000 50000 90000 100000 125000 150000 152000 200000 250000 300000 350000 400000 425000 500000 600000 700000 750000 800000 1000000 1200000 1300000 1500000 2000000 3000000 4000000 10000000 12000000 cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Land and buildings 86 -9 don't know 60000 180000 300000 350000 400000 500000 600000 700000 800000 900000 1000000 1200000 1300000 1500000 2000000 3000000 3500000 4000000 5000000 6000000 15000000 80000000 125000000 how do you seek to improve your manufacturing process? how do you seek to improve your manufacturing process? how do you seek to improve your manufacturing process? how do you seek to improve your manufacturing process? how do you seek to improve your manufacturing process? How do you seek to improve your manufacturing process? Process improvements are made only when problems occur, and only at the intervention of management Process improvements are made periodically in meetings with staff in each department of the plant Each worker has the responsibility to expose problems and we have weekly meetings with all workers to address these problems. 86 -9 don’t know 1 process improvements are made only when problems occur, and 3 process improvements are made periodically in meetings with 5 each worker has the responsibility to expose problems and w Sysmiss how do you track performance? how do you track performance? how do you track performance? how do you track performance? how do you track performance? How do you track performance? Tracking is only done when we do not meet our overall business objectives. Most performance indicators are tracked regularly by managers Performance is tracked continuously and communicated to all staff 86 -9 don’t know 1 tracking is only done when we do not meet our overall busin 3 most performance indicators are tracked regularly by manage 5 performance is tracked continuously and communicated to all Sysmiss how do you review your performance indicators? how do you review your performance indicators? how do you review your performance indicators? how do you review your performance indicators? how do you review your performance indicators? How do you review your performance indicators? Only success or failure is noted. Performance is reviewed periodically. However clear action plans are infrequently developed based on these reviews. Performance is continuously reviewed and all aspects are followed up to ensure continuous improvement. 86 -9 don’t know 1 only success or failure is noted 3 performance is reviewed periodically. however clear action 5 performance is continuously reviewed and all aspects are fo Sysmiss what happens if part of your firm is not achieving the agreed results? what happens if part of your firm is not achieving the agreed results? what happens if part of your firm is not achieving the agreed results? what happens if part of your firm is not achieving the agreed results? what happens if part of your firm is not achieving the agreed results? What happens if there is a part of your establishment that is not achieving the agreed results? Failure to achieve agreed objectives does not carry any consequences. Failure to achieve agreed results is tolerated for a period before action is taken. A failure to achieve agreed targets drives retraining in identified areas of weakness or moving individuals to where their skills are appropriate. 86 -9 don’t know 1 failure to achieve agreed objectives does not carry any con 3 failure to achieve agreed results is tolerated for a period 5 a failure to achieve agreed targets drives retraining in id Sysmiss what kind of time scale are you looking at with your targets? what kind of time scale are you looking at with your targets? what kind of time scale are you looking at with your targets? what kind of time scale are you looking at with your targets? what kind of time scale are you looking at with your targets? What kind of time scale are you looking at with your targets? The organization has short term goals only, e.g. up to 1 year. The organization has short term and long terms goals. However they are sometimes not linked to each other. Long term goals are set first and they are translated into specific short term targets. 86 -9 don’t know 1 the organization has short term goals only, e.g. up to 1 ye 3 the organization has short term and long terms goals. howev 5 long term goals are set first and they are translated into Sysmiss how tough are your targets? how tough are your targets? how tough are your targets? how tough are your targets? how tough are your targets? How tough are your targets? Goals are either easy or impossible to achieve. In most areas the establishments has aggressive goals, but some department goals are either too easy or too hard. Goals are demanding in all divisions. 86 -9 don’t know 1 goals are either easy or impossible to achieve 3 in most areas the establishments has aggressive goals, but 5 goals are demanding in all divisions Sysmiss how does your bonus system work? how does your bonus system work? how does your bonus system work? how does your bonus system work? how does your bonus system work? How does your bonus system work? Staff is rewarded equally irrespective of performance level. This establishment has an evaluation system for each department so that each worker in the department receives the same reward. This establishment has a complex system that monitors and rewards each worker individually. 86 -9 don’t know 1 staff is rewarded equally irrespective of performance level 3 this establishment has an evaluation system for each depart 5 this establishment has a complex system that monitors and r Sysmiss if you had a worker who could not do his job up to standard, what would you do? if you had a worker who could not do his job up to standard, what would you do? if you had a worker who could not do his job up to standard, what would you do? if you had a worker who could not do his job up to standard, what would you do? if you had a worker who could not do his job up to standard, what would you do? If you had a worker who could not do his job up to the targeted level of performance, what would you do? Poor performers are rarely removed from their positions. Poor performers stay in a position for a few years before action is taken. Poor performers are moved out of the company or to less critical roles as soon as a weakness is identified. 86 -9 don’t know 1 poor performers are rarely removed from their positions 3 poor performers stay in a position for a few years before a 5 poor performers are moved out of the company or to less cri Sysmiss how do workers get promoted? how do workers get promoted? how do workers get promoted? how do workers get promoted? how do workers get promoted? How do workers get promoted? Staff is promoted primarily upon the basis of tenure. Staff is promoted upon the basis of performance. This establishment actively identifies, trains, and promotes its top performers. 86 -9 don’t know 1 staff is promoted primarily upon the basis of tenure 3 staff is promoted upon the basis of performance 5 this establishment actively identifies, trains, and promote Sysmiss what, if anything, do you do to try to hold on to excellent employees? what, if anything, do you do to try to hold on to excellent employees? what, if anything, do you do to try to hold on to excellent employees? what, if anything, do you do to try to hold on to excellent employees? what, if anything, do you do to try to hold on to excellent employees? What, if anything, do you do to try to hold on to excellent employees? The establishment does little to try to keep its top talent. The establishment usually works hard to keep its top talent. The establishment goes to great lengths to retain its top talent. 86 -9 don’t know 1 the establishment does little to try to keep its top talent 3 the establishment usually works hard to keep its top talent 5 the establishment goes to great lengths to retain its top t Sysmiss main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm Please complete the following information about the interviewee(s) 86 Administrative officer Director Manager Principal Director chief executive co ordinater of finance director manager no comment owner pharmacien main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: 86 -9 don’t know -8 refusal 1 less than 1 year 2 3 4 5 6 7 8 9 10 12 13 15 16 18 20 22 24 25 26 30 36 37 40 main respondent gender: main respondent gender: main respondent gender: main respondent gender: main respondent gender: 86 1 male 2 female second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm 86 -9 don’t know -8 refusal 1 less than 1 year Sysmiss second respondent gender second respondent gender second respondent gender second respondent gender second respondent gender THE SURVEY ENDS HERE. THANK YOU VERY MUCH FOR YOUR COOPERATION. 86 1 male 2 female Sysmiss can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information? 86 1 yes 2 no month month month month month Time face-to-face interview ends 86 4 9 10 11 12 day day day day day Time face-to-face interview ends 86 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 26 27 28 29 30 31 hour hour hour hour hour Time face-to-face interview ends 86 1 4 7 8 9 10 11 12 13 14 15 16 17 18 19 20 minutes minutes minutes minutes minutes Time face-to-face interview ends 86 5 9 10 15 20 25 30 35 36 38 40 42 45 50 55 57 perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: Truthful Somewhat truthful Not truthful 86 1 truthful 2 somewhat truthful 3 not truthful the questions regarding figures (productivity and employment numbers): the questions regarding figures (productivity and employment numbers): the questions regarding figures (productivity and employment numbers): the questions regarding figures (productivity and employment numbers): the questions regarding figures (productivity and employment numbers): 86 1 are taken directly from establishment records 2 are estimates computed with some precision 3 are arbitrary and unreliable numbers interviewer comments interviewer comments interviewer comments interviewer comments interviewer comments INTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results) 77 As mentioned in A.17 the informationn given does not seem to b e reliable Evasive & unreliable answers Good approach Information given seems to be reliable. Information given seems to be reliable Interview was reliable and the figures were quite precisely calculated Mr Kaudeer refused to give figures about expenses and profits which come directl No Comments No comment No comments No hesitation in giving the information No hesitation to give answer No problem No reason Nothing to inform Respondent did not reveal all required information Small enterprise in acommercial building with a unite of pruduction.The numbers annual basic information answer are reliable answer without hesitation answer has not been given with pressision can rely on information can rely on it comprehensif friendly gave all the information without hesitation given all informations without hesitating has given all information without any hesitation hesitated in giving the informations information given seems to be reliable interview too long it seem to be irritated it appears that the received information are reliable. most wellcome and seem interested no comment no comments no hesi tation to give information no problem no problem encountered no problem,the figures given are reliable no problem,wiyh the of fiscal administration the respondent hesitated to reveal no problems no reason nothing to say nothing has to announce nothing to say refused to give answer with precisioin reliable information seems to be sincere the director was quite reluctant to give the figures the enterprise has just start to operate.the figures given are the estimation ca the monsier was very co-operative the owner need a place to continue to work there is that him and his wife in the business trustworthy person this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: One visit in face-to-face interview with one person One visit in face-to-face interview with different managers/staff Several visits If answer is 1 then STOP HERE 86 1 one visit in face-to-face interview with one person 2 one visit in face-to-face interview with different managers 3 several visits if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 86 Sysmiss if option 2 or 3 in a.18, estimate duration of the whole interview if option 2 or 3 in a.18, estimate duration of the whole interview if option 2 or 3 in a.18, estimate duration of the whole interview if option 2 or 3 in a.18, estimate duration of the whole interview if option 2 or 3 in a.18, estimate duration of the whole interview 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 86 Sysmiss panel 2005 panel 2005 panel 2005 panel 2005 panel 2005 86 1 yes 2 no strict weights strict weights strict weights strict weights strict weights 86 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. The resulting weights are included in the variable wstrict. weak weights weak weights weak weights weak weights weak weights 86 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Weak assumption: in addition to the establishments included in strict and median assumptions, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. The resulting weights are included in the variable wweak. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. median weights median weights median weights median weights median weights 86 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. The resulting weights are included in the variable wmedian. Median weights are used for computing indicators on the www.enterprisesurveys.org website. CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 86 1 port louis 2 nord 3 est 4 ouest 5 centre 6 sud 7 q bornes - centre 8 curepipe – centre 9 vacoas / phoenix - centre 10 black river - west 11 savanne - south 12 grand port - south