DDI_BGD_2024_PDM-CBI_v01_M UN Refugee Agency Development Data Group 2025-04-01 NADA Identical to a metadata (UNHCR_BGD_2024_CBI) published on UNHCR catalog (https://microdata.unhcr.org/index.php/home). Some of the metadata fields have been edited. Post-Distribution Monitoring of Cash-Based Interventions 2024 PDM-CBI 2024 BGD_2024_PDM-CBI_v01_M United Nations High Commissioner for Refugees UN Refugee Agency MetadataEditor Curation team Sample Frame, Households [sf/hh] Version 2.1: Edited, cleaned and anonymised data. Cash-Based Interventions Post-Distribution Monitoring CBI PDM Refugees Bangladesh Cox’s Bazar Bhasan Char Cash Assistance Emergency Shelter and NFI Bangladesh Cox's Bazar and Bhasan Char, Chittagong Division, Bangladesh (Admin 2) Sample survey data [ssd] UN Refugee Agency Face-to-face [f2f] Households This file contains the household data dictionary. 667 278 Pseudo ID 667 A1. Date 667 Data collected through 667 Country 667 A3. Province/District 667 A4. Camp/Village/City, etc.: 447 220 A4a. Union, Upazila 90 577 A5. Is the volunteer who receives the cash/volunteer stipends from UNHCR partners, available for this survey? 667 B1a. Are you a refugee volunteer or host volunteer? 667 B4. What is your sex? 667 B5. What is your age? 666 1 B6. Are you the person who is currently engaged as a volunteer with UNHCR partner? 667 B6a. What is your skill category? 667 How many 0-5 male 667 0.09 0.13 How many 6-10 male 667 0.07 0.12 How many 11-17 male 667 0.07 0.11 How many 18-59 male 667 0.23 0.14 How many 60+ male 667 0.02 0.06 How many 0-5 female 667 0.08 0.12 How many 6-10 female 667 0.07 0.12 How many 11-17 female 667 0.06 0.1 How many 18-59 female 667 0.28 0.13 How many 60+ female 667 0.02 0.06 Total 651 16 B8. How many girls and women between 15-45 years old live in your household at present? 667 0.29 0.14 B9. Does anyone in the household have a lot of difficulty with walking, seeing, hearing or remembering due to a health problem? 667 C2. Was this the amount you were supposed to receive as a volunteer? 667 C3. For what purpose did you receive cash assistance from UNHCR? Multipurpose cash for basic needs, including among other food, water, utilities, clothes, rent/shelter, transport, communication etc. 667 1 C3. For what purpose did you receive cash assistance from UNHCR? Livelihoods - business start-up 667 C3. For what purpose did you receive cash assistance from UNHCR? Livelihoods - Training 667 C3. For what purpose did you receive cash assistance from UNHCR? Livelihoods - other 667 C3. For what purpose did you receive cash assistance from UNHCR? Education 667 1 C3. For what purpose did you receive cash assistance from UNHCR? Shelter 667 C3. For what purpose did you receive cash assistance from UNHCR? WASH 667 C3. For what purpose did you receive cash assistance from UNHCR? Protection 667 C3. For what purpose did you receive cash assistance from UNHCR? Food 667 1 C3. For what purpose did you receive cash assistance from UNHCR? Other 667 1 C3. For what purpose did you receive cash assistance from UNHCR? Volunteer stipend Payment 667 1 C3. For what purpose did you receive cash assistance from UNHCR? Cash for work 667 1 C4. Did you receive the cash from UNHCR partner when you were expecting it? 667 C5. Once the distribution began, how long did you have to wait to receive your cash? 667 C6. Did the person enrolled as volunteer who receives the cash stipends need help to get access to the cash (e.g. withdraw or receive cash on the phone, ATM, wallet etc.)? 189 478 C6a. If yes, why did they need help? Did not know how to use the payment mechanism (card, mobile money, code etc.; adjust to context) (Note: May be the eperosn receiving stipends through mobile money does not know how to use the bKash, rocket platform etc. or may be does not understand the process of withdrawing the cash from the bank) 11 656 1 Missing value C6a. If yes, why did they need help? Limited mobility 11 656 1 Missing value C6a. If yes, why did they need help? No time to get the cash 11 656 1 Missing value C6a. If yes, why did they need help? Place of withdrawal of cash not accessible 11 656 Missing value C6a. If yes, why did they need help? No money to pay transport to withdraw the cash 11 656 Missing value C6a. If yes, why did they need help? Cannot understand instructions to access the money 11 656 Missing value C6a. If yes, why did they need help? Other (specify) 11 656 Missing value C6b. If yes, who gave help? Family Member Family Member 11 656 1 Missing value C6b. If yes, who gave help? Distant relative Distant relative 11 656 1 Missing value C6b. If yes, who gave help? Stranger (e.g. person passing by on the street) Stranger (e.g. person passing by on the street) 11 656 Missing value C6b. If yes, who gave help? UNHCR or partner staff UNHCR or partner staff 11 656 Missing value C6b. If yes, who gave help? Bank agent/mobile money agent/trader Bank agent/mobile money agent/trader 11 656 Missing value C6b. If yes, who gave help? Other (specify) Other (specify) 11 656 Missing value C6b. If yes, who gave help? Acquaintance (friend, neighbour etc.) Acquaintance (friend, neighbour etc.) 11 656 1 Missing value C6c. If yes, did they need to pay any money for this help? 11 656 C7. Did the person enrolled as volunteer who receive the cash stipends need help to spend the cash assistance? 667 C7a. If yes, why did they need help? Did not know how to use the payment mechanism (card, mobile money, code etc.; adjust to context) (Note: May be the person receiving stipends through mobile money does not know how to use the bKash, rocket platform etc. or may be does not understand the process of withdrawing the cash from the bank) 21 646 Missing value C7a. If yes, why did they need help? Limited mobility 21 646 1 Missing value C7a. If yes, why did they need help? No time 21 646 1 Missing value C7a. If yes, why did they need help? Place of spending the cash (shops, markets etc.) not accessible 21 646 1 Missing value C7a. If yes, why did they need help? No money to pay for transport to market, shop etc. 21 646 Missing value C7a. If yes, why did they need help? Other (specify) 21 646 Missing value C7b. If yes, who gave help? Family Member Family Member 21 646 1 Missing value C7b. If yes, who gave help? Distant relative Distant relative 21 646 Missing value C7b. If yes, who gave help? Stranger (e.g. person passing by on the street) Stranger (e.g. person passing by on the street) 21 646 Missing value C7b. If yes, who gave help? UNHCR or partner staff UNHCR or partner staff 21 646 Missing value C7b. If yes, who gave help? Bank agent/mobile money agent/trader Bank agent/mobile money agent/trader 21 646 Missing value C7b. If yes, who gave help? Other (specify) Other (specify) 21 646 Missing value C7b. If yes, who gave help? Acquaintance (friend, neighbour etc.) Acquaintance (friend, neighbour etc.) 21 646 1 Missing value C7c. If yes, did they need to pay any money for this help? 21 646 C8. Where did you go to spend the cash? (camp setting) 667 C9. Where did you go to spend the cash? Permanent marketplace (hut-bazar) 667 1 C9. Where did you go to spend the cash? Weekly or bi-weekly market 667 1 C9. Where did you go to spend the cash? Small shops 667 1 C9. Where did you go to spend the cash? Supermarket 667 1 C9. Where did you go to spend the cash? Online 667 1 Other, please specify 667 1 C10. How long did it take you to reach the place you spent the cash? 667 C11. How much did it cost you to go and come back to the place you spent the cash? 667 C12. Who is in possession of your payment mechanism (e.g. card, SIM card, phone etc.) at present? (Applicable for Host Community only) 189 478 Other, sex 26 641 C13. Who in your household decided how the cash assistance should be spent? 667 Other, sex 3 664 C14. Was there any disagreement on use of the cash assistance (volunteer payment) within the household? 667 C15. Overall, how has the cash assistance (volunteer payment) impacted relations within your household? 667 D1. In general, to what extent were you satisfied with the process of receiving your cash assistance (volunteer payment)? 667 D2. Did you feel unsafe or at risk of harm receiving, keeping or spending the cash assistance (volunteer stipends)? 667 Going to receive/withdraw the money 46 621 D2a2. If yes, when did you feel unsafe: Going to the encashment/distribution site/FSP 14 653 1 Missing value D2a2. If yes, when did you feel unsafe: At the encashment/distribution site/FSP 14 653 Missing value D2a2. If yes, when did you feel unsafe: Returning from the encashment/distribution site/FSP 14 653 1 Missing value D2a2. If yes, when did you feel unsafe: Elsewhere, specify 14 653 1 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Physical violence, harassment, or threats 14 653 1 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Sexual violence 14 653 1 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Assault or robbery 14 653 1 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Riots/clashes among recipients at the encashment/distribution site/FSP 14 653 1 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Abductions 14 653 1 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Obstruction or restriction of access to assistance 14 653 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Attack by conflicting parties 14 653 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Unorganised/confusing set up of encashment/distribution site/ FSP 14 653 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Attempts/acts of sexual abuse and exploitation including sale of sex 14 653 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Verbal harassment/inappropriate treatment 14 653 Missing value D2a3. If yes, to any of the above, why did you not feel safe? Other, specify 14 653 Missing value D2b1. If yes, did you feel unsafe or at risk of harm keeping the money at home? 46 621 D2b2. If yes, why did you not feel safe? Physical violence, harassment, or threats 28 639 1 Missing value D2b2. If yes, why did you not feel safe? Sexual violence 28 639 1 Missing value D2b2. If yes, why did you not feel safe? Assault or robbery 28 639 1 Missing value D2b2. If yes, why did you not feel safe? Abductions 28 639 1 Missing value D2b2. If yes, why did you not feel safe? Obstruction or restriction of access to assistance 28 639 Missing value D2b2. If yes, why did you not feel safe? Attack by conflicting parties 28 639 Missing value D2b2. If yes, why did you not feel safe? Attempts/ acts of sexual abuse and exploitation including sale of sex 28 639 Missing value D2b2. If yes, why did you not feel safe? Other, specify 28 639 Missing value D2c1. If yes, did you feel unsafe or at risk of harm going to spend the money? 46 621 D2c2. If yes, why did you not feel safe? Physical violence, harassment, or threats 28 639 1 Missing value D2c2. If yes, why did you not feel safe? Sexual violence 28 639 1 Missing value D2c2. If yes, why did you not feel safe? Assault or robbery 28 639 1 Missing value D2c2. If yes, why did you not feel safe? Abductions 28 639 1 Missing value D2c2. If yes, why did you not feel safe? Obstruction or restriction of access to assistance 28 639 Missing value D2c2. If yes, why did you not feel safe? Attack by conflicting parties 28 639 Missing value D2c2. If yes, why did you not feel safe? Attempts/acts of sexual abuse and exploitation including sale of sex 28 639 Missing value D2c2. If yes, why did you not feel safe? Verbal harassment/inappropriate treatment 28 639 1 Missing value D2c2. If yes, why did you not feel safe? Other, specify 28 639 Missing value D2d1. Did anything else make you, your family or other recipients feel unsafe or at risk of harm related to the cash assistance? 46 621 D3. Did you experience any technical (or other) problems receiving, withdrawing, keeping, or spending the cash you received as volunteer stipends from UNHCR partners? 667 D3a. The registered person or volunteer was not available to receive, withdraw or access the money? 4 663 D3b. Problems with access code (PIN code, password, biometrics, etc.)? 4 663 D3c. Poor service when getting or withdrawing the money? 4 663 D3d2. Poor service when spending the money? 4 663 D3e1. Needed to pay additional money in order to get or withdraw the cash? 4 663 D3f1. Needed to pay additional money in order to spend cash? 4 663 D3f2. If yes, who did you need to give money to? 1 666 D3f3. If yes, was the person a … ? 1 666 D4. In general, did you have to give or share the amount received with any other person? 4 663 D5. Did you have to or were you asked to do or give anything you did not want to (other than money), in order to receive, withdraw or spend your cash? 4 663 D6. Did you experience any other problems receiving, withdrawing or spending the cash from UNHCR? 4 663 E1. Were you able to find the items and services you needed in the markets and the shops? 667 E2. Were you able to find the right quality of items / services in the market place? 667 E3. Has there been any increase in the price of any items / services in the last 4 weeks? 667 F1. Of the cash you have received as volunteer stipends from UNHCR partner, how much have you spent already? 667 F2. What did you spend the UNHCR cash (volunteer stipends) on? Food 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Water 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Hygiene items 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Health costs (including medicines and assistive devices such as crutches, wheelchairs) 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Rent 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Shelter repair (e.g. rehabilitation, extension, materials) 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Household items (e.g. mattress, blankets, jerry can) 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Firewood/Fuel for cooking or heating 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Clothes/shoes 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Utilities and bills (e.g. electricity, water bills, phone calling credit) 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Assets or training for a livelihood activity (e.g. seeds, tools, farming, fishing, petty trade etc.) 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Education (e.g. school fees, uniform, books) 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Entertainment (including alcohol, cigarettes) 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Transport 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Debt repayment 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Gave or sent some to other family members/relatives/friends 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Legal assistance/documents 667 1 F2. What did you spend the UNHCR cash (volunteer stipends) on? Other (specify) 667 1 1st choice 659 8 2nd choice 651 16 3rd choice 622 45 4th choice 491 176 5th choice 288 379 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to acquire more food 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to eat more varied and more nutritious food 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to provide children with more food than before 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to meet healthcare needs/access better medical care 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to address unforeseen health expenses 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to pay rent 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to repay debts 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to send children to school and/or pay expenses related to primary education 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to help a household member access secondary/tertiary education/vocational training 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to improve school/training attendance 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to invest in productive assets for income generation/livelihoods 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to help relatives/family 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to buy menstrual hygiene management items 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to pay fees for documentation/legal assistance 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Nothing, the assistance had no significant impact on the household 667 1 F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Other, please specify 667 1 F5. Did you save any of the money? 667 F5a. If yes, where do you save the money? Liquid cash at your home 50 617 1 Missing value F5a. If yes, where do you save the money? Saving group 50 617 1 Missing value F5a. If yes, where do you save the money? Bank or equivalent 50 617 1 Missing value F5a. If yes, where do you save the money? E-wallet 50 617 Missing value F5a. If yes, where do you save the money? Other, specify 50 617 Missing value G1a. Improved your living conditions? 667 G1b. Reduced feelings of stress? 667 G1c. Reduced the need to resort to risky or harmful activities that you may normally engage in or consider engaging in, such as child labour, engagement in hazardous labour, begging, sale and exchange of sex, child marriage, and exposure to risky movements? 667 G2. Overall, to what extent are you currently able to meet the basic needs of your household? 667 a. Stop a child from attending school (for economical reason)? 667 b. Sell livelihood/productive assets in order to buy food or basic goods? 667 c. Ask for money from strangers (begging)? 667 d. Move to a poorer quality shelter? 667 e. Send / continue to send household members under the age of 16 to work? 667 f. Send a member of the household to work far away? 667 g. Engage in activities for money or items that you feel puts you or other members of your household at risk of harm? 667 h. Skip paying rent / debt repayments to meet other needs? 667 i. Take out new loans or borrowed money? 667 j. Reduce expenditure on hygiene items, water, baby items, health, or education in order to meet household food needs? 667 k. Spent savings allocated for essential activities to meet food and other immediate basic needs such as housing, heating etc. 667 G4. Did your family experience problems in having enough food in the last 7 days? 667 a. Rely on less preferred and less expensive foods? 128 539 1 2 3 4 5 6 7 Missing value b. Borrow food, or rely on help from a friend or relative? 128 539 1 2 3 4 5 6 Missing value c. Limit portion size at mealtimes? 128 539 1 2 3 4 7 Missing value d. Restrict consumption by adults in order for small children to eat? 128 539 1 2 3 4 Missing value e. Reduce number of meals eaten in a day? 128 539 1 2 3 4 5 Missing value H1a. Have a bank account or mobile money account or other official account? 667 H1b. Have the items (productive/livelihood assets) you need in order to earn a living? 667 H1c. Have access to loans or micro-credits? 667 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Mass/community meetings Mass/community meetings 667 1 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Via relatives, neighbours, friends Via relatives, neighbours, friends 667 1 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Via local leaders/community representatives/Mahjis Via local leaders/community representatives/Mahjis 667 1 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? UNHCR staff UNHCR staff 667 1 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? NGOs staff or outreach volunteers NGOs staff or outreach volunteers 667 1 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? When visiting Help desk, reception, community centers When visiting Help desk, reception, community centers 667 1 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Text (SMS) message Text (SMS) message 667 1 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Social media (e.g. Facebook, Twitter, WhatsApp) Social media (e.g. Facebook, Twitter, WhatsApp) 667 1 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? UNHCR Help pages UNHCR Help pages 667 1 I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Leaflets or other written material Leaflets or other written material 667 1 Other, please specify 667 1 I2. Did you feel you received adequate information about monthly volunteer stipend payment provided by UNHCR partner? 667 I3. Is there any other information you would like to know about the volunteer stipend cash payment? 667 I3a. If yes, what additional information would you require? Eligibility for cash assistance/requirements for volunteer engagement 92 575 1 Missing value I3a. If yes, what additional information would you require? Distribution date, time and location 92 575 1 Missing value I3a. If yes, what additional information would you require? Help/ support to withdraw and use of cash assistance (e.g. use of ATM card, mobile money) 92 575 1 Missing value I3a. If yes, what additional information would you require? How to give complaints and feedback to agencies 92 575 1 Missing value I3a. If yes, what additional information would you require? What assistance is coming next or when is the next recruitment for volunteer 92 575 1 Missing value I3a. If yes, what additional information would you require? I missed the distribution of cash/ volunteer stipends payment, how can I get my money? 92 575 1 Missing value I3a. If yes, what additional information would you require? Information on other UNHCR services (CFW etc.) 92 575 1 Missing value Other, please specify 92 575 1 Missing value I3a. If yes, what additional information would you require? None (Don’t need any additional information) 92 575 1 Missing value I4. What would be your preferred way of receiving information about cash assistance? Mass/community meetings Mass/community meetings 667 1 I4. What would be your preferred way of receiving information about cash assistance? Via relatives, neighbours, friends Via relatives, neighbours, friends 667 1 I4. What would be your preferred way of receiving information about cash assistance? Via local leaders/community representatives/Mahjis Via local leaders/community representatives/Mahjis 667 1 I4. What would be your preferred way of receiving information about cash assistance? UNHCR staff UNHCR staff 667 1 I4. What would be your preferred way of receiving information about cash assistance? NGOs staff or outreach volunteers NGOs staff or outreach volunteers 667 1 I4. What would be your preferred way of receiving information about cash assistance? When visiting Help desk, reception, community centers When visiting Help desk, reception, community centers 667 1 I4. What would be your preferred way of receiving information about cash assistance? Text (SMS) message Text (SMS) message 667 1 I4. What would be your preferred way of receiving information about cash assistance? Social media (e.g. Facebook, Twitter, WhatsApp) Social media (e.g. Facebook, Twitter, WhatsApp) 667 1 I4. What would be your preferred way of receiving information about cash assistance? UNHCR Help pages UNHCR Help pages 667 1 I4. What would be your preferred way of receiving information about cash assistance? Leaflets or other written material Leaflets or other written material 667 Other, please specify 667 1 I5. Did you receive information about how to report complaints and feedback on cash assistance (the volunteer stipend payment) you received from UNHCR? 667 I6. Would you feel safe reporting feedback or a complaint to UNHCR? 667 I7. Did you have any complaints or feedback to give regarding the cash assistance (the volunteer stipends payment) you received from UNHCR partners? 667 I7a. If yes, did you report the complaints or feedback? 50 617 I7b. If yes, how did you report the complaints or feedback? Via local leaders/ community representatives Via local leaders/ community representatives 39 628 1 Missing value I7b. If yes, how did you report the complaints or feedback? Via community mobilisers/ outreach volunteers (non-UNHCR/NGO staff), Via community mobilisers/ outreach volunteers (non-UNHCR/NGO staff), 39 628 1 Missing value I7b. If yes, how did you report the complaints or feedback? UNHCR staff UNHCR staff 39 628 1 Missing value I7b. If yes, how did you report the complaints or feedback? NGO staff or outreach volunteers NGO staff or outreach volunteers 39 628 1 Missing value I7b. If yes, how did you report the complaints or feedback? Hotline (phone, WhatsApp, call centers etc.) Hotline (phone, WhatsApp, call centers etc.) 39 628 1 Missing value I7b. If yes, how did you report the complaints or feedback? Complaints desk Complaints desk 39 628 1 Missing value I7b. If yes, how did you report the complaints or feedback? Complaints and suggestion box Complaints and suggestion box 39 628 1 Missing value I7b. If yes, how did you report the complaints or feedback? SMS or similar SMS or similar 39 628 1 Missing value I7b. If yes, how did you report the complaints or feedback? Other (specify) Other (specify) 39 628 1 Missing value I7b. If yes, how did you report the complaints or feedback? Don’t know Don’t know 39 628 Missing value I7c. If yes, did you feel you received a timely response to your complaint or feedback? 36 631 I7d. If you did not report your complaint or feedback, please explain why? 14 653 I8. What would be your preferred way to report complaints and feedback? Via local leaders/ community representatives Via local leaders/ community representatives 667 1 I8. What would be your preferred way to report complaints and feedback? Via community mobilisers/ outreach volunteers (non-UNHCR/NGO staff), Via community mobilisers/ outreach volunteers (non-UNHCR/NGO staff), 667 1 I8. What would be your preferred way to report complaints and feedback? UNHCR staff UNHCR staff 667 1 I8. What would be your preferred way to report complaints and feedback? NGO staff or outreach volunteers NGO staff or outreach volunteers 667 1 I8. What would be your preferred way to report complaints and feedback? Hotline (phone, WhatsApp, call centers etc.) Hotline (phone, WhatsApp, call centers etc.) 667 1 I8. What would be your preferred way to report complaints and feedback? Complaints desk Complaints desk 667 1 I8. What would be your preferred way to report complaints and feedback? Complaints and suggestion box Complaints and suggestion box 667 1 I8. What would be your preferred way to report complaints and feedback? SMS or similar SMS or similar 667 1 Other, please specify 667 1 I8. What would be your preferred way to report complaints and feedback? Don’t know Don’t know 667 1 I9. In future, if you would have to choose between receiving the assistance in the form of cash or in the form of in-kind (food or non-food items), what would you choose? 667 I10. If cash was to continue, how would you prefer to receive the money? 654 13 I10a. If different, how would you prefer to receive the money? Bank account 7 660 1 Missing value I10a. If different, how would you prefer to receive the money? Pre-paid card 7 660 Missing value I10a. If different, how would you prefer to receive the money? Mobile money 7 660 1 Missing value I10a. If different, how would you prefer to receive the money? Virtual wallet 7 660 Missing value I10a. If different, how would you prefer to receive the money? Cash in hand (physical cash) 7 660 1 Missing value I10a. If different, how would you prefer to receive the money? Other (specify) 7 660 Missing value Weight 667 2313.17 1851.23