World Health Survey 2003

Zimbabwe, 2003

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Reference ID

ZWE_2003_WHS_v01_M

Producer(s)

World Health Organization (WHO)

Collection(s)

WHO’s Multi-Country Studies Programmes Fragility, Conflict and Violence

Metadata

DDI/XML JSON

Study website

Created on

Oct 17, 2013

Last modified

Oct 17, 2013

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107960

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R-Vignette - Set A Q-15 (q7515a)

Data file: WHS-Zimbabwe_F5

Overview

Valid: 863

Invalid: 3237

Type: Discrete

Decimal: 2

Start: 2747

End: 2750

Width: 4

Range: 1 - 5

Format: Numeric

Questions and instructions

Question pretext

I am now going to read you stories about people's experiences with health care services. I wanted you to think about these people's experiences as if they were your own. Once I have finished reading each story, I will ask you to rate what happened in th estory as very good, good, moderate, bad or very bad.

Use in vignettes country specific female/male first names to match sex of the respondent (with exceptions specified in the "Guide to Administration and Question by Question Specifications").

[Patricia] went to a crowded clinic. At first, no-one greeted her but after waiting for 5 minutes a nurse called her to the examination area where she was
examined behind a small screen that mostly hid her from the other patients.

Literal question

How would you rate her experience of being greeted and talked to
respectfully?

Value	Category	Cases
1	Very good	112	13%
2	Good	327	37.9%
3	Moderate	260	30.1%
4	Bad	137	15.9%
5	Very bad	27	3.1%
Sysmiss		3237