Threshold Performance Evaluation 2009-2010
Zambia, 2009 - 2010
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Reference ID
ZMB_2009_MCC-TPE_v01_M
Producer(s)
Erin Weiser, Rema Balasundaram
Collection(s)
Metadata
Created on
Jun 10, 2015
Last modified
Jun 10, 2015
Page views
35065
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- Data files
-
Immigration
Household Data
Set -
Lands Bulk
Filer Matrix -
Lands Bulk
Filer Question
6 -
Lands Bulk
Filer -
Lands
Households
Matrix -
Lands
Households
Question 7 -
Lands
Households -
PACRO Bulk
Filer Question
6 -
PACRO Bulk
Filer -
PACRO Firm
level survey -
PACRO
Livingstone -
ZRA CACP data
set -
ZRA firm level
survey 26 March
2010 Question 8 -
ZRA firm level
survey 26 March
2010
Q36b: Comment (Q36B)
Data file: ZRA firm level survey 26 March 2010
Overview
Valid:
30
Type:
Discrete
Start:
884
End:
1127
Width:
244
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| At one point ZRA could not provide tax books to clients, after much complaining from clients the tax books reappeared | 1 |
3.3%
|
|
| Didn't act fast enough to prevent further abuses | 1 |
3.3%
|
|
| Even though he responded to my concerns not all could have been met. I was attended to faster when I complained but was still met with slow attendence on a recent visit | 1 |
3.3%
|
|
| For about 2 days at the time I was seeking services from them, their service was slow and that was intesfied by explaining that they had a problem with their database system | 1 |
3.3%
|
|
| I did not receive any response following a letter I had submitted to adjust in VAT changes on behalf of a friend.after lodging in complaints, an assistant was assigned to ensure that the process was rectified and any additional VAT charges were | 1 |
3.3%
|
|
| N/A | 22 |
73.3%
|
|
| They are working to eradicate corruption from their system eg they emphasised that goods under $200 are not subject to border tax following an incidence in which an individual wanted to tax me. | 1 |
3.3%
|
|
| although they didn't act quickly to rectify the problem | 1 |
3.3%
|
|
| assistant commisioner spoke to staff member advising her to be courteous | 1 |
3.3%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.