Threshold Performance Evaluation 2009-2010
Zambia, 2009 - 2010
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Reference ID
ZMB_2009_MCC-TPE_v01_M
Producer(s)
Erin Weiser, Rema Balasundaram
Collection(s)
Metadata
Created on
Jun 10, 2015
Last modified
Jun 10, 2015
Page views
40817
Downloads
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- Data files
-
Immigration
Household Data
Set -
Lands Bulk
Filer Matrix -
Lands Bulk
Filer Question
6 -
Lands Bulk
Filer -
Lands
Households
Matrix -
Lands
Households
Question 7 -
Lands
Households -
PACRO Bulk
Filer Question
6 -
PACRO Bulk
Filer -
PACRO Firm
level survey -
PACRO
Livingstone -
ZRA CACP data
set -
ZRA firm level
survey 26 March
2010 Question 8 -
ZRA firm level
survey 26 March
2010
Q30: Do you have additional comments you would like to share with us for evaluat (Q30)
Data file: Lands Bulk Filer
Overview
Valid:
19
Type:
Discrete
Start:
563
End:
719
Width:
157
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| Commisioner is worst culprit- Is lazy thus lower offices are incapacitated. System is blocked from the top proliferates corruption | 1 |
5.3%
|
|
| Decentralise and improve on service delivery | 1 |
5.3%
|
|
| abrupt staff transfers. staff are the problem and not the computers | 1 |
5.3%
|
|
| increase the number of registrars as if not in the office, there isn't anyone to handle documents | 1 |
5.3%
|
|
| land intake has long queues. decentralisation will help | 1 |
5.3%
|
|
| more man power needed for example registrars | 1 |
5.3%
|
|
| no comment | 3 |
15.8%
|
|
| no comments | 2 |
10.5%
|
|
| processes are slow; need two officers at information desk | 1 |
5.3%
|
|
| understaffed hence need to have competent staff | 1 |
5.3%
|
|
| when filing in for title deeds the documents don't go with files so there fare chances of fraud, | 1 |
5.3%
|
|
| work load has increased therefore employ more staff for custormer service desk, regisrar and security doors. phone in service | 1 |
5.3%
|
|
| yes, attitude of staff towards clients isbad. they don't attend to clients. their attitudes attracts you to tip them | 1 |
5.3%
|
|
| yes, for morgages assign a registrar in the customer service centre. they shouldn't delay documents that have been paid for and increase number of registrars | 1 |
5.3%
|
|
| yes, hope evaluation will yield fruits | 1 |
5.3%
|
|
| yes, offers letters and leases take too long | 1 |
5.3%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Others
Notes
Q30: Do you have additional comments you would like to share with us for evaluation