Threshold Performance Evaluation 2009-2010
Zambia, 2009 - 2010
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Reference ID
ZMB_2009_MCC-TPE_v01_M
Producer(s)
Erin Weiser, Rema Balasundaram
Collection(s)
Metadata
Created on
Jun 10, 2015
Last modified
Jun 10, 2015
Page views
38004
Downloads
3274
- Data files
-
Immigration
Household Data
Set -
Lands Bulk
Filer Matrix -
Lands Bulk
Filer Question
6 -
Lands Bulk
Filer -
Lands
Households
Matrix -
Lands
Households
Question 7 -
Lands
Households -
PACRO Bulk
Filer Question
6 -
PACRO Bulk
Filer -
PACRO Firm
level survey -
PACRO
Livingstone -
ZRA CACP data
set -
ZRA firm level
survey 26 March
2010 Question 8 -
ZRA firm level
survey 26 March
2010
Q24b: Comment (Q24B)
Data file: PACRO Bulk Filer
Overview
Valid:
16
Type:
Discrete
Start:
541
End:
670
Width:
130
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| N/A | 2 |
12.5%
|
|
| Record keeping is poor - work on updating system effectively; staff need training in legal terms | 1 |
6.3%
|
|
| Record keeping is poor; system shold be made simpler both for staff anf clients | 1 |
6.3%
|
|
| before computerization, process was slow but now is faster | 1 |
6.3%
|
|
| improve on service delivery; more assistance should be offered to first time applicants | 1 |
6.3%
|
|
| increase working hours in afternoon | 1 |
6.3%
|
|
| need to improve efficiency | 1 |
6.3%
|
|
| need to raise awareness over annual returns via newspapers, television and radio | 1 |
6.3%
|
|
| reduce number of officers a client must see before lodging application | 1 |
6.3%
|
|
| satisfied with service | 1 |
6.3%
|
|
| sometimes there are delays due to system problem and power failure | 1 |
6.3%
|
|
| update information on PACRO data base immediately clients submit documents | 1 |
6.3%
|
|
| update information on PACRO data base immediately clients submit documents; increase number of cashiers to reduce queues | 1 |
6.3%
|
|
| update information on PACRO data base immediately clients submit documents; need more case officers | 1 |
6.3%
|
|
| update information on PACRO data base immediately clients submit documents; speed up processes; open policy has led to improvement | 1 |
6.3%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.