Impact of Incentives and Information on Quality and Utilization in Primary Care 2014, Baseline Survey
Philippines, 2014
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Reference ID
PHL_2014_I3QUIPIE-BL_v01_M
Producer(s)
Damien B.C.M da Walque, Taejong Kim, John Basa
Metadata
Created on
Feb 03, 2017
Last modified
Jul 10, 2019
Page views
175307
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27501
Others, specify [actions taken to address feedback] (D9F_OTHERS)
Data file: A01_noID
Overview
Valid:
64
Type:
Discrete
Start:
2673
End:
2827
Width:
155
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| (if serious/alarming issue) I am requesting the complainant to submet incident report, have investigation asap. | 1 |
1.6%
|
|
| ABC Meeting | 1 |
1.6%
|
|
| Added budget for medicines. | 1 |
1.6%
|
|
| Advice constituents to understand RHU,maybe sometime those facilities would be available if the LGU can afford to purchase equipments through conversation. | 1 |
1.6%
|
|
| Appropriate more funds for meds and drugs. | 1 |
1.6%
|
|
| Barangayan | 1 |
1.6%
|
|
| Call and involved leader of indigent groups to a meeting in the LGU. | 1 |
1.6%
|
|
| Consultation meeting w/in the office, "action agad" | 1 |
1.6%
|
|
| Coordinated w/ DOH in constructing the RHU bldg. | 1 |
1.6%
|
|
| Created a numbering system provided a shaded area as waiting area. | 1 |
1.6%
|
|
| Dep't. Heads Meeting, Staff Meeting of the LGU | 1 |
1.6%
|
|
| Discussed during barangay meetings with the Mayor and Sangguniang Bayan. | 1 |
1.6%
|
|
| Evaluate the complain first. | 1 |
1.6%
|
|
| Every Monday, updates, feedbacks are announced during the flag ceremony. | 1 |
1.6%
|
|
| Explained to constituents the COA/DILG Guidelines. | 1 |
1.6%
|
|
| Explaines that they have to follow the protocol, and due to limited resources we cannot provide all their needs. | 1 |
1.6%
|
|
| Forwarded the feedback to the Mayor. | 1 |
1.6%
|
|
| Hire additional doctor. | 1 |
1.6%
|
|
| I forwarded the feedback to the Mayor. | 1 |
1.6%
|
|
| Information dissemination. | 1 |
1.6%
|
|
| Investigated if the complaints are true. | 1 |
1.6%
|
|
| LCE discusses feedback with concerned staff or head. | 1 |
1.6%
|
|
| LGU Reporting | 1 |
1.6%
|
|
| LGU uses own budget to cover for meds. Office of the congressman to cover for meds. Barangay have own budget for meds. | 1 |
1.6%
|
|
| Mayor visits brgys. | 1 |
1.6%
|
|
| Minor issues are readily resolved between client and RHU. | 1 |
1.6%
|
|
| Monthly Mun. Health Board Mtng. | 1 |
1.6%
|
|
| No negative feedbacks. | 1 |
1.6%
|
|
| Office of the Mayor augments RHU expenses through the salary of the Mayor. | 1 |
1.6%
|
|
| Provide ambulance for those who need to be referred & transported to other facilities. | 1 |
1.6%
|
|
| Provided television for entertainment. | 1 |
1.6%
|
|
| Requested laboratory equipment from BUB (Bottom Up Budgeting) | 1 |
1.6%
|
|
| Returned My Generics Pharmacy as a provider for medicine. Generics only. | 1 |
1.6%
|
|
| Setting aside local funds to buy more medicines. | 1 |
1.6%
|
|
| Solicit from outside donors. | 1 |
1.6%
|
|
| Stopped the put-up of donation box. | 1 |
1.6%
|
|
| Suggested MHO to smile and to put herself on the constituent's shoes. | 1 |
1.6%
|
|
| Tell Philhealth people or representatives. | 1 |
1.6%
|
|
| The health office is due for uplifting/renovation. | 1 |
1.6%
|
|
| There is a visiting Med. Tech. because the LGU has intended a budget for her honorarium. | 1 |
1.6%
|
|
| Trying to provide them necessary tools,send them to seminars and workshops. | 1 |
1.6%
|
|
| Very good services in the barangay. | 1 |
1.6%
|
|
| add allocations for medicines | 1 |
1.6%
|
|
| appropriate amount/allocate budget to satisfy the needs of personnel | 1 |
1.6%
|
|
| budget hearing | 1 |
1.6%
|
|
| by giving support to the RHU personnel, ex. If they need a vehivle to be used during brgy visits, I provede them. | 1 |
1.6%
|
|
| called a meeting with the constituent who gave a feedback | 1 |
1.6%
|
|
| called by the Mayor and discussed the concerns | 1 |
1.6%
|
|
| called the attention of the physician | 1 |
1.6%
|
|
| continous information dissemination | 1 |
1.6%
|
|
| deploy medical staff to each barangay so that they can be accommdated in their respective barangay. | 1 |
1.6%
|
|
| dialogue w/ the MHO | 1 |
1.6%
|
|
| inform staff on duty | 1 |
1.6%
|
|
| investigate | 1 |
1.6%
|
|
| meeting w/ the LCE asap/immediately | 1 |
1.6%
|
|
| meeting with a small group | 1 |
1.6%
|
|
| plans to change the MHO,add more RN personnel and DTTBs and build a hospital | 1 |
1.6%
|
|
| source out medicines from other agencies/PCSO | 1 |
1.6%
|
|
| staff hiring of MHO and PHN | 1 |
1.6%
|
|
| suggestion box | 1 |
1.6%
|
|
| supplements thru the municipality health budget | 1 |
1.6%
|
|
| take actions from the feedback | 1 |
1.6%
|
|
| through the increase of budget | 1 |
1.6%
|
|
| weekly meeting with all dep't. heads | 1 |
1.6%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.