Impact of Incentives and Information on Quality and Utilization in Primary Care 2014, Baseline Survey
Philippines, 2014
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Reference ID
PHL_2014_I3QUIPIE-BL_v01_M
Producer(s)
Damien B.C.M da Walque, Taejong Kim, John Basa
Metadata
Created on
Feb 03, 2017
Last modified
Jul 10, 2019
Page views
135455
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Others, specify [ways used for you to hear your constituents feedback on the hea (C6_H_Spec)
Data file: B02_noID
Overview
Valid:
153
Type:
Discrete
Start:
1731
End:
1876
Width:
146
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| ABC Meeting | 1 |
0.7%
|
|
| Acquaintances and friends in the community would verbalized their comments about the services in the RHU. | 1 |
0.7%
|
|
| Automatically call the attention of MHO, PHN, PHIC in-charge but so far, no feedback received by my office. | 1 |
0.7%
|
|
| Barangay Assembly | 2 |
1.3%
|
|
| Barangay Officials | 1 |
0.7%
|
|
| Barangay Visit | 1 |
0.7%
|
|
| Barangay meetings, through midwives, Brgy. Officials | 1 |
0.7%
|
|
| Brgy. Captain/ texting to Radio ng Bayan. | 1 |
0.7%
|
|
| Brgy. Units | 1 |
0.7%
|
|
| Casual conversation during visit to the office | 1 |
0.7%
|
|
| Casual conversations with the residents. | 1 |
0.7%
|
|
| Clarify the issues if the patient didn't attend. | 1 |
0.7%
|
|
| Client itself. | 1 |
0.7%
|
|
| Clientele/through brgy.assembly/consultation during meetings of women/ youth/personal. | 1 |
0.7%
|
|
| Clients that visits the office, verbalizes issues that they encounter in the RHU. | 1 |
0.7%
|
|
| Clients themselves. | 1 |
0.7%
|
|
| Collateral interview during Brgy. Visit; walk-in clients complaints. | 1 |
0.7%
|
|
| Comments during public meetings. | 1 |
0.7%
|
|
| Community meetings/ family development sessions. | 1 |
0.7%
|
|
| Complaints from patients caused through it the Mayor, if the RHU personnel or MSWDO referred to Mayor. | 1 |
0.7%
|
|
| Conduct interview with the clients for those who seeks assistance from us. | 1 |
0.7%
|
|
| Constituents come directly to my office esp. when they are billed or when reimbursments are delayed. | 1 |
0.7%
|
|
| Conversation > meetings | 1 |
0.7%
|
|
| Conversation with Mayor. | 1 |
0.7%
|
|
| Dialogue to the clients. | 1 |
0.7%
|
|
| Direct conversations with patients. | 1 |
0.7%
|
|
| Direct feedback/query when they come to the office. | 1 |
0.7%
|
|
| Direct to the Mayor'S Office. | 1 |
0.7%
|
|
| Directly from the constituents (Verbal). | 1 |
0.7%
|
|
| Directly tell the Mayor. | 1 |
0.7%
|
|
| Directly thru the patients(verbal) and suggestion box. | 1 |
0.7%
|
|
| Directly to the MSWDO. | 1 |
0.7%
|
|
| Directly to their office (MSWDO), radio. | 1 |
0.7%
|
|
| During Brgy. Assembly, Consultation dialogues and Meetings | 1 |
0.7%
|
|
| During assessment in the Barangays. | 1 |
0.7%
|
|
| During interview with the Philhealth members by the LGU officials. | 1 |
0.7%
|
|
| Every Monday, IEC of ongoing activities the MHO can inform assigned midwives gather feedback for community inform MHO then to the LGU. | 1 |
0.7%
|
|
| Feedback directly from the constituents (verbal) | 1 |
0.7%
|
|
| Feedback from patients (Verbal) | 1 |
0.7%
|
|
| Feedback heard during meeting. | 1 |
0.7%
|
|
| Feedback straight from the clients. | 1 |
0.7%
|
|
| Field Visits of Day Care Workers. | 1 |
0.7%
|
|
| From the LGU. | 1 |
0.7%
|
|
| Gravance boxes and boards in the Brgy. | 1 |
0.7%
|
|
| Home visit for the consultations of the feedbacks. | 1 |
0.7%
|
|
| Home visitation and meeting with parents. | 1 |
0.7%
|
|
| I hear from the clients themselves. >Through my own observation. | 1 |
0.7%
|
|
| Informal conversation during visits in the office. | 1 |
0.7%
|
|
| Informal discussions, constituents come to our office | 1 |
0.7%
|
|
| Informal gathering/personal visits of clients to the office. | 1 |
0.7%
|
|
| Informal talks | 1 |
0.7%
|
|
| Informal talks with the constituents who comes to our office. | 1 |
0.7%
|
|
| Informal visits to the office. | 1 |
0.7%
|
|
| Information and education campaignthru the General Assembly in the Brgy. | 1 |
0.7%
|
|
| Interview of patients, suggestion box. >When I talk to 4P's beneficiaries. | 1 |
0.7%
|
|
| Interview with patients, cluster meeting. | 1 |
0.7%
|
|
| Interviews when constituents come to our office. | 1 |
0.7%
|
|
| Kapihan sa barangay-where barangay council,tanods,health workers,representatives from NGO's were present. | 1 |
0.7%
|
|
| Local Health Board | 1 |
0.7%
|
|
| MEACM- Municipa Enter Agency Committee Meeting; Parent Leaders Meeting; Day Care Parents Meeting/ Walk in clients. | 1 |
0.7%
|
|
| Meetings | 1 |
0.7%
|
|
| Meetings called by Mayor. | 1 |
0.7%
|
|
| Meetings with heads of offices/ suggestion box. | 1 |
0.7%
|
|
| Meetings, family dev't sessions, community assemblies. | 1 |
0.7%
|
|
| Mentioned by people during MSWD field work, visit to brgys. Or their visit to the office. | 1 |
0.7%
|
|
| One on one conversation | 1 |
0.7%
|
|
| Patients/constituents who are hospitalized come to the Mayor's Office to ask for assistance fo the purchase of medicines (Indigent patients) | 1 |
0.7%
|
|
| Personal appearance of clients in the office. | 1 |
0.7%
|
|
| Personal appearance of constituents. | 1 |
0.7%
|
|
| Personal approach to the Mayor or txt the Mayor directly. | 1 |
0.7%
|
|
| Personal comments from patients during visits. | 1 |
0.7%
|
|
| Personal complaints. | 1 |
0.7%
|
|
| Personal conversation with constituents. | 1 |
0.7%
|
|
| Personal conversations | 1 |
0.7%
|
|
| Personal conversations/sharing | 1 |
0.7%
|
|
| Personal talk with the patients. | 1 |
0.7%
|
|
| Personally for financial assistance. | 1 |
0.7%
|
|
| Public Meeting | 1 |
0.7%
|
|
| Public meetings, visits to MSWD Office. | 1 |
0.7%
|
|
| Radio Program, constituents air out their feedback personally when they come to their office. | 1 |
0.7%
|
|
| Seminars | 1 |
0.7%
|
|
| So far, none. | 1 |
0.7%
|
|
| Sometimes verbal, side comments, informal comments. | 1 |
0.7%
|
|
| Story, inquiry | 1 |
0.7%
|
|
| Suggestion Box | 6 |
3.9%
|
|
| Suggestion box | 2 |
1.3%
|
|
| Suggestion box and random interview | 1 |
0.7%
|
|
| Suggestion box in front of LGU | 1 |
0.7%
|
|
| Suggestion box in the RHU, local radio program. | 1 |
0.7%
|
|
| Suggestion box, client | 1 |
0.7%
|
|
| Suggestion box. | 1 |
0.7%
|
|
| Suggestion box/ client | 1 |
0.7%
|
|
| The patients go to the office during and after admission to the hospital. | 1 |
0.7%
|
|
| The patients of the RHU visits the MSWD and verbalize their issues and concerns regarding their experiences during their consultations at the RHU. | 1 |
0.7%
|
|
| They come to the office esp. when asked to pay something. | 1 |
0.7%
|
|
| Through IEC when we go out to attencd meetings with them both complaints and appreciation of the services. | 1 |
0.7%
|
|
| Through conversations. | 1 |
0.7%
|
|
| Through interview of patients referred to DSWD. | 1 |
0.7%
|
|
| Through my MSWDO staff that talks to the patients. | 1 |
0.7%
|
|
| Through our clients/ RHU's patients (They share to us their sentiments). | 1 |
0.7%
|
|
| Ugnayan sa Brgy. | 1 |
0.7%
|
|
| Verbal | 1 |
0.7%
|
|
| Verbal comments froms walk-in clients. | 1 |
0.7%
|
|
| Verbal narrative | 1 |
0.7%
|
|
| Verbal or during community forums, others approaches LGU personnel concerned. | 1 |
0.7%
|
|
| Verbal report; gossips | 1 |
0.7%
|
|
| Verbal, from constituents. | 1 |
0.7%
|
|
| Verbal, txt | 1 |
0.7%
|
|
| Verbal/Informal talk. | 1 |
0.7%
|
|
| Verbal/interview | 1 |
0.7%
|
|
| Visit DSWD Office. | 1 |
0.7%
|
|
| Walk-in clients | 2 |
1.3%
|
|
| Walk-in, Feedbacks from the constituents. | 1 |
0.7%
|
|
| We have regular IEC (Information Education Campaign) on Philhealth Programs. | 1 |
0.7%
|
|
| When I personally talk to patients. | 1 |
0.7%
|
|
| When I talk to 4P's beneficiaries. | 1 |
0.7%
|
|
| When I talk to the constituents, when I talk to barangay coordinators and leaders. | 1 |
0.7%
|
|
| When I talk to them personally. | 1 |
0.7%
|
|
| When RN Heals visits patients in their homes, the patients relay their concerns then the RN Heals informed me of the constituents concerns. | 1 |
0.7%
|
|
| When clients or patients talk to us. | 1 |
0.7%
|
|
| When patients directly talk to me. | 1 |
0.7%
|
|
| When patients talk to me personally. | 1 |
0.7%
|
|
| When patients tell me. | 1 |
0.7%
|
|
| When people talk to me personally. | 1 |
0.7%
|
|
| When the patients tells me when they go to our office. | 1 |
0.7%
|
|
| When the people directly talk to us. | 1 |
0.7%
|
|
| When the people talk to us personally. | 2 |
1.3%
|
|
| When they come to the office (direct/verbal feedback) | 1 |
0.7%
|
|
| When they talk to me personally. | 2 |
1.3%
|
|
| When they talk to us personally. | 1 |
0.7%
|
|
| When we talk to the constituents personally. | 1 |
0.7%
|
|
| When we talk to the patients personally. | 1 |
0.7%
|
|
| When we talk to the people personally, especially the 4P's beneficiaries. | 1 |
0.7%
|
|
| When we talk to the people. | 1 |
0.7%
|
|
| When we talk to walk-in clients of MSWDO. | 1 |
0.7%
|
|
| hearsays | 1 |
0.7%
|
|
| in case there are clients/patients visits MSWDO we referred them to the RHU/HC. | 1 |
0.7%
|
|
| informed conversation with clients during visits in the office. | 1 |
0.7%
|
|
| personal appearance of patients | 1 |
0.7%
|
|
| personal appearance, hear say | 1 |
0.7%
|
|
| personal visit to our office,hearsays | 1 |
0.7%
|
|
| thru radio | 1 |
0.7%
|
|
| verbal | 1 |
0.7%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.