The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Mongolia or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in Mongolia, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Mongolia. A local independent firm has been hired to oversee the logistics of this survey.
This survey was designed to achieve the following objectives:
- Assist the World Bank Group in gaining a better understanding of how stakeholders in Mongolia perceive the Bank Group;
- Obtain systematic feedback from stakeholders in Mongolia regarding:
- Their views regarding the general environment in Mongolia;
- Their overall attitudes toward the World Bank Group in Mongolia;
- Overall impressions of the World Bank Group's effectiveness and results, knowledge work and activities, and communication and information sharing in Mongolia;
- Perceptions of the World Bank Group's future role in Mongolia.
- Use data to help inform Mongolia country team's strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
The World Bank Country Assessment Survey covered the following topics:
Section A: General issues facing Mongolia
Section B: Overall attitudes toward the world bank group
Section C: World bank group's effectiveness and results
Section D: The world bank group's knowledge work and activities (i.e., analysis, studies, research, data, reports, conferences)
Section E: Working with the world bank group
Section F: The future role of the world bank group in Mongolia
Section G: Communication and information sharing
Section H: Background information
Aimags and provinces
The secondary cities
Producers and sponsors
Public Opinion Research Group
The World Bank Group
In May-July 2014, 520 stakeholders of the World Bank Group in Mongolia were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the office of the President, Prime Minster; office of a minister; office of a parliamentarian; ministries/ministerial departments; consultants/contractors working on WBG-supported projects/programs; PMUs overseeing implementation of a project; local government officials; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; judiciary branch; and other organizations. A total of 357 stakeholders participated in the survey (69% response rate).
The results in this year’s Country Survey were compared to those in the Country Surveys conducted in FY’07 and FY’11. Data were weighted to reach the same stakeholder composition in all three years, which allows for cross-year comparisons. Stakeholder groups which were not present in all three fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, means of the FY’ 14 data and the total number of respondents each year are slightly different from those of the original data. For the weighted stakeholder breakdown, please see appendix E (page 136).
Dates of Data Collection
Data Collection Mode
Data Collection Notes
Mode: Mail and face to face.
The Questionnaire consists of 8 sections:
A. General Issues Facing Mongolia: Respondents were asked to indicate whether Mongolia is headed in the right direction, what they thought were the top three most important development priorities, which areas would contribute most to reducing poverty and generating economic growth in Mongolia, and how "shared prosperity" would be best achieved.
B. Overall Attitudes toward the World Bank Group (WBG): Respondents were asked to rate their familiarity with the WBG, its effectiveness in Mongolia, WBG staff preparedness to help Mongolia solve its development challenges, WBG's local presence, WBG's capacity building in Mongolia, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were asked to indicate the WBG's greatest values and weaknesses, the most effective instruments in helping reduce poverty in Mongolia, and in which sectoral areas the WBG should focus most of its resources (financial and knowledge services).
C. World Bank Group's Effectiveness and Results: Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Mongolia, the extent to which the WBG meets Mongolia's needs for knowledge services and financial instruments, the importance for the WBG to be involved in thirty one development areas, and the WBG's level of effectiveness across these areas, such as public sector governance/reform, education, mineral resource management, and job creation/employment.
D. The World Bank Group's Knowledge Work and Activities: Respondents were asked to indicate how frequently they consult WBG's knowledge work and activities and to rate the effectiveness and quality of the WBG's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality.
E. Working with the World Bank Group: Respondents were asked to rate WBG's technical assistance/advisory work's contribution to solving development challenges and their level of agreement with a series of statements regarding working with the WBG, such as the WBG's "Safeguard Policy" requirements being reasonable, and disbursing funds promptly. The respondents were also asked whether they think the organization is risk-averse.
F. The Future Role of the World Bank Group in Mongolia: Respondents were asked to indicate what the WBG should do to make itself of greater value in Mongolia, and which services the Bank should offer more of in the country. They were asked what actions would most improve the impact of the WBG-supported programs and activities in Mongolia.
G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG's websites. Respondents were also asked about their awareness of the WBG's Access to Information policy, were asked to rate WBG's responsiveness to information requests, value of its social media channels, levels of easiness to find information they needed, the levels of easiness to navigate the WBG websites, and whether they use WBG data more often than before.
H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, their exposure to the WBG in Mongolia, which WBG agencies they work with, whether they think that IFC and WB work well together, and their geographic location.
Questionnaire were in English and Mongolian.
Public Opinion Research Group
The World Bank Group
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.