Threshold Performance Evaluation 2009-2010
Zambia, 2009 - 2010
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Reference ID
ZMB_2009_MCC-TPE_v01_M
Producer(s)
Erin Weiser, Rema Balasundaram
Collection(s)
Metadata
Created on
Jun 10, 2015
Last modified
Jun 10, 2015
Page views
26599
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- Data files
-
Immigration
Household Data
Set -
Lands Bulk
Filer Matrix -
Lands Bulk
Filer Question
6 -
Lands Bulk
Filer -
Lands
Households
Matrix -
Lands
Households
Question 7 -
Lands
Households -
PACRO Bulk
Filer Question
6 -
PACRO Bulk
Filer -
PACRO Firm
level survey -
PACRO
Livingstone -
ZRA CACP data
set -
ZRA firm level
survey 26 March
2010 Question 8 -
ZRA firm level
survey 26 March
2010
Q36a: How did you lodge your complaint or suggestion? (Suggestion box at the off (Q36)
Data file: Immigration Household Data Set
Overview
Valid:
35
Invalid:
0
Type:
Discrete
Decimal:
0
Start:
499
End:
501
Width:
3
Range:
1 - 999
Format:
Numeric
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 1 | Suggestion box at the office | 1 |
2.9%
|
| 2 | Spoke to a staff member | 3 |
8.6%
|
| 3 | Wrote a letter to management | 1 |
2.9%
|
| 4 | Called the immigration office | 2 |
5.7%
|
| 5 | Logged a complaint at the Anti-Corruption Commission | 0 |
0%
|
| 6 | Lodged a complaint at the Advocacy Legal Advice Centre | 0 |
0%
|
| 7 | Other | 0 |
0%
|
| 8 | Suggestion Box at the office | 1 |
2.9%
|
| 777 | N/A | 27 |
77.1%
|
| 999 | N/A | 0 |
0%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Others
Notes
Q36a: How did you lodge your complaint or suggestion? (Suggestion box at the office )