Value | Category | Cases | |
---|---|---|---|
No explaination | 28 |
70%
|
|
but sometimes not all the steps are outlined | 1 |
2.5%
|
|
familiar with process | 1 |
2.5%
|
|
had to enquire from someone else | 1 |
2.5%
|
|
however, needed more clarification | 1 |
2.5%
|
|
information was clear | 1 |
2.5%
|
|
instructions were self explanatory | 1 |
2.5%
|
|
not clear- got the form, filled in took to the desk then they told me to have two copies. too much t | 1 |
2.5%
|
|
specific instructions and advice | 1 |
2.5%
|
|
very clear | 2 |
5%
|
|
very friendly and always give answers to everything | 1 |
2.5%
|
|
website is efficient but lacks some finer details | 1 |
2.5%
|
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