Value | Category | Cases | |
---|---|---|---|
At one point ZRA could not provide tax books to clients, after much complaining from clients the tax books reappeared | 1 |
3.3%
|
|
Didn't act fast enough to prevent further abuses | 1 |
3.3%
|
|
Even though he responded to my concerns not all could have been met. I was attended to faster when I complained but was still met with slow attendence on a recent visit | 1 |
3.3%
|
|
For about 2 days at the time I was seeking services from them, their service was slow and that was intesfied by explaining that they had a problem with their database system | 1 |
3.3%
|
|
I did not receive any response following a letter I had submitted to adjust in VAT changes on behalf of a friend.after lodging in complaints, an assistant was assigned to ensure that the process was rectified and any additional VAT charges were | 1 |
3.3%
|
|
N/A | 22 |
73.3%
|
|
They are working to eradicate corruption from their system eg they emphasised that goods under $200 are not subject to border tax following an incidence in which an individual wanted to tax me. | 1 |
3.3%
|
|
although they didn't act quickly to rectify the problem | 1 |
3.3%
|
|
assistant commisioner spoke to staff member advising her to be courteous | 1 |
3.3%
|
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