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MCC

Threshold Performance Evaluation 2009-2010

Zambia, 2009 - 2010
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Reference ID
ZMB_2009_MCC-TPE_v01_M
Producer(s)
Erin Weiser, Rema Balasundaram
Collection(s)
Millennium Challenge Corporation (MCC)
Metadata
Documentation in PDF DDI/XML JSON
Created on
Jun 10, 2015
Last modified
Jun 10, 2015
Page views
26994
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2271

Q20b: Comments regarding the quality of customer care (Q20B)

Data file: Lands Bulk Filer

Overview

Valid: 19
Invalid: 0
Type: Discrete
Start: 209
End: 290
Width: 82
Range: -
Format: character

Questions and instructions

Categories
Value Category Cases
No comments 15
78.9%
collecting of documents is better organised 1
5.3%
little changes such as consent and lodging of documents. not bad 1
5.3%
though difficult to follow up an application as no staff is personally responsible 1
5.3%
usually there isn't anyone at counters to attend to clients 1
5.3%
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
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