Value | Category | Cases | |
---|---|---|---|
No explaination | 25 |
67.6%
|
|
clearer from customer service centre | 1 |
2.7%
|
|
dissemination of information is poor | 1 |
2.7%
|
|
explanation lacked details of process | 1 |
2.7%
|
|
followed up on land that was idle and went ot inormation desk, then referedto information officer | 1 |
2.7%
|
|
instructions were vague | 1 |
2.7%
|
|
instructions where understandable | 1 |
2.7%
|
|
not easy to understand | 1 |
2.7%
|
|
not sufficently | 1 |
2.7%
|
|
only after desk officer explained | 1 |
2.7%
|
|
procedure clearly explained | 1 |
2.7%
|
|
proocedure was clear | 1 |
2.7%
|
|
was told to go to counter 3 | 1 |
2.7%
|
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