Financial Inclusion Insights Survey 2014
Rwanda, 2014 - 2015
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Reference ID
RWA_2014_FII_v01_M_v01_A_PUF
Producer(s)
InterMedia
Metadata
Created on
Nov 21, 2016
Last modified
Nov 30, 2016
Page views
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- Data files
- final_cgap_rwanda_im_v2
MM16. What is the main reason you have never used mobile money services? (MM16)
Data file: final_cgap_rwanda_im_v2
Overview
Valid:
1086
Invalid:
917
Type:
Discrete
Decimal:
0
Start:
646
End:
647
Width:
2
Range:
1 - 33
Format:
Numeric
Questions and instructions
Literal question
What is the main reason you have never used mobile money services?
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 1 | I do not know what it is | 71 |
6.5%
|
| 2 | I do not know how to open an account | 37 |
3.4%
|
| 3 | I do not have a state-issued/national ID or other required documents | 12 |
1.1%
|
| 4 | I prefer to use another type of institution, e.g. SACCO or MFI | 40 |
3.7%
|
| 5 | I do not have money to use this service | 351 |
32.3%
|
| 6 | I do not need one, I do not make any transactions | 38 |
3.5%
|
| 7 | Registration paperwork is too complicated | 1 |
0.1%
|
| 8 | Registration fee is too high | 3 |
0.3%
|
| 9 | Using mobile money is difficult | 4 |
0.4%
|
| 10 | Fees for using mobile money are too high | 11 |
1%
|
| 11 | I do not have money to make any transactions with mobile money | 118 |
10.9%
|
| 12 | No one among my friends or family is using it | 5 |
0.5%
|
| 13 | I do not understand the purpose of mobile money, I do not know what I can use it for | 18 |
1.7%
|
| 14 | There are no mobile money agents close to where I live/work | 16 |
1.5%
|
| 15 | Mobile money are not reliable | 1 |
0.1%
|
| 16 | Mobile money do not offer the services I need | 0 |
0%
|
| 17 | Mobile money agents are unfriendly; they make me feel unwelcomed | 0 |
0%
|
| 18 | I can’t afford the minimum balance | 50 |
4.6%
|
| 19 | Mobile money are not convenient for me | 2 |
0.2%
|
| 20 | I never thought about using mobile money | 23 |
2.1%
|
| 21 | I do not trust MM/that my money is safe with MM | 0 |
0%
|
| 22 | I would rather have my money close to me | 4 |
0.4%
|
| 23 | I use a bank | 4 |
0.4%
|
| 24 | I don’t have time to use MM/go to agents | 3 |
0.3%
|
| 25 | I use somebody else’s account | 4 |
0.4%
|
| 26 | My husband, family, in-laws do not approve of me using mobile money | 0 |
0%
|
| 27 | I will not be able to use mobile money/to go to an agent on my own | 0 |
0%
|
| 28 | It’s not approved by my religion | 0 |
0%
|
| 29 | The network coverage is too poor/unreliable in the area where I live/work | 0 |
0%
|
| 30 | The network coverage is too poor/unreliable in the area where people with whom I transact live/work | 0 |
0%
|
| 31 | I have heard of fraud on mobile money | 1 |
0.1%
|
| 32 | Other(SPECIFY) | 193 |
17.8%
|
| 33 | DK/Refused | 76 |
7%
|
| Sysmiss | 917 |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.