Value | Category | Cases | |
---|---|---|---|
1 | Proximity to where I live | 84 |
75%
|
2 | Proximity to places where I go – school, retail store, my job, etc. | 2 |
1.8%
|
3 | Agent is knowledgeable/helpful | 2 |
1.8%
|
4 | The agent is fast | 2 |
1.8%
|
5 | I trust this agent | 11 |
9.8%
|
6 | Reliability: the agent is always present during work hours | 0 |
0%
|
7 | Reliability: the agent always has e-float and/or cash to conduct my transaction | 1 |
0.9%
|
8 | Out of courtesy | 2 |
1.8%
|
9 | Agent is friendly and engaged | 0 |
0%
|
10 | This agent is my personal friend, family member or a relative | 3 |
2.7%
|
11 | My family members, friends or workmates use this agent | 0 |
0%
|
12 | Because the agent is a female | 0 |
0%
|
13 | Because the agent is a male | 0 |
0%
|
14 | Agent was recommended to me | 0 |
0%
|
15 | No particular reason | 1 |
0.9%
|
16 | It’s the only agent I know of that serves my MM provider | 1 |
0.9%
|
17 | The agent serves multiple MM providers | 0 |
0%
|
18 | Other (Specify) | 3 |
2.7%
|
Sysmiss | 1891 |
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