Financial Inclusion Insights Survey 2014
Ghana, 2014 - 2015
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Reference ID
GHA_2014_FII_v01_M_v01_A_PUF
Producer(s)
InterMedia
Metadata
Created on
Dec 01, 2016
Last modified
Dec 01, 2016
Page views
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- Data files
- final_cgap_ghana_im_v2
MM16. What is the main reason you have never used mobile money services? (MM16)
Data file: final_cgap_ghana_im_v2
Overview
Valid:
1947
Invalid:
1055
Type:
Discrete
Decimal:
0
Start:
528
End:
529
Width:
2
Range:
1 - 32
Format:
Numeric
Questions and instructions
Literal question
What is the main reason you have never used mobile money services?
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 1 | I do not know what it is | 72 |
3.7%
|
| 2 | I do not know how to open an account | 121 |
6.2%
|
| 3 | I do not have a state-issued/national ID or other required documents | 19 |
1%
|
| 4 | I do not have money to use this service | 341 |
17.5%
|
| 5 | I do not need one, I do not make any transactions | 299 |
15.4%
|
| 6 | Registration paperwork is too complicated | 18 |
0.9%
|
| 7 | Registration fee is too high | 9 |
0.5%
|
| 8 | Using mobile money is difficult | 41 |
2.1%
|
| 9 | Fees for using mobile money are too high | 15 |
0.8%
|
| 10 | I do not have money to make any transactions with mobile money | 199 |
10.2%
|
| 11 | No one among my friends or family is using it | 48 |
2.5%
|
| 12 | I do not understand the purpose of mobile money, I do not know what I can use it for | 51 |
2.6%
|
| 13 | There are no mobile money agents close to where I live/work | 34 |
1.7%
|
| 14 | Mobile money are not reliable | 38 |
2%
|
| 15 | Mobile money do not offer the services I need | 5 |
0.3%
|
| 16 | Mobile money agents are unfriendly; they make me feel unwelcomed | 5 |
0.3%
|
| 17 | I can't afford the minimum balance | 5 |
0.3%
|
| 18 | Mobile money are not convenient for me | 23 |
1.2%
|
| 19 | I never thought about using mobile money | 184 |
9.5%
|
| 20 | I do not trust MM/that my money is safe with MM | 24 |
1.2%
|
| 21 | I would rather have my money close to me | 34 |
1.7%
|
| 22 | I use a bank | 107 |
5.5%
|
| 23 | I don't have time to use MM/go to agents | 42 |
2.2%
|
| 24 | I use somebody else's account | 1 |
0.1%
|
| 25 | My husband, family, in-laws do not approve of me using mobile money | 0 |
0%
|
| 26 | I will not be able to use mobile money/to go to an agent on my own | 4 |
0.2%
|
| 27 | It's not approved by my religion | 0 |
0%
|
| 28 | The network coverage is too poor/unreliable in the area where I live/work | 32 |
1.6%
|
| 29 | The network coverage is too poor/unreliable in the area where people with whom I transact live/work | 17 |
0.9%
|
| 30 | I have heard of fraud on mobile money | 7 |
0.4%
|
| 31 | Other | 117 |
6%
|
| 32 | DK/Refused | 35 |
1.8%
|
| Sysmiss | 1055 |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.