Impact of Incentives and Information on Quality and Utilization in Primary Care 2014, Baseline Survey
Philippines, 2014
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Reference ID
PHL_2014_I3QUIPIE-BL_v01_M
Producer(s)
Damien B.C.M da Walque, Taejong Kim, John Basa
Metadata
Created on
Feb 03, 2017
Last modified
Jul 10, 2019
Page views
92738
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24259
Comment on RHu's overall performance (D1_Comment)
Data file: A01_noID
Overview
Valid:
227
Type:
Discrete
Start:
1662
End:
1905
Width:
244
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| -66 | 1 |
0.4%
|
|
| 1. I am not satisfied with their performance. 2. The people have many questions. 3. The RHU is undermanned. | 1 |
0.4%
|
|
| 1. Workforce always present. 2. Work is always performed / done. | 1 |
0.4%
|
|
| 1. implementing guidelines of the PH program 2. clients are served | 1 |
0.4%
|
|
| A lot of people are really going to the rhu even the non-indigents. | 1 |
0.4%
|
|
| All are being paid for by the LGU. | 1 |
0.4%
|
|
| All patients, especially indigents are well attended. All the medicines are provided for them. | 1 |
0.4%
|
|
| Although the service provided by the RHU is excellent, it still lack of equipment and medicines. | 1 |
0.4%
|
|
| Although we lack some medicines and other facilities but the RHU personnel are really hardworking. | 1 |
0.4%
|
|
| Anytime RHU personnel is needed, they are available even on Sundays, Saturdays and holidays. Medicines are always available. | 1 |
0.4%
|
|
| Attendance / Presence of the MHO. | 1 |
0.4%
|
|
| Availability of the drugs and meds are limited. | 1 |
0.4%
|
|
| Based on performance, we always commends based from provincial, regional level. | 1 |
0.4%
|
|
| Because I've seen the NHO's sincerity in working. He always do brgy. Visits. He's bringing services down to the brgy level. | 1 |
0.4%
|
|
| Because basic health services has provided to the clientele/patients. | 1 |
0.4%
|
|
| Because of lack of personnel, lack of laboratory equipment. | 1 |
0.4%
|
|
| Because the budget is limited the facilities are also limited but we're trying to update as much as possible. | 1 |
0.4%
|
|
| Because the medical staff are limited but really tired to deliver primary services and receive a lot of financial assistance from DOH and province. | 1 |
0.4%
|
|
| Because the personnel are doing their job well | 1 |
0.4%
|
|
| Because there are still lacking equipments, but services to patients is good. | 1 |
0.4%
|
|
| Because they are giving services to the people even beyond their job given a limited budget.. | 1 |
0.4%
|
|
| Because they can handle their job even though we are a 2nd class municipality. | 1 |
0.4%
|
|
| Because they perform well, not perfect but they are doing their job well. | 1 |
0.4%
|
|
| Because they provide free medicines and their services are satisfactory good. | 1 |
0.4%
|
|
| Because we are not able to maximize benefits for the program | 1 |
0.4%
|
|
| Because we don't have Med. Tech. in our laboratory. | 1 |
0.4%
|
|
| Because we have been an awardee of Good Housekeeping. Our RHU is one of the Best Performer. | 1 |
0.4%
|
|
| Because we have complete services accredited by Philhealth, we have ambulance. | 1 |
0.4%
|
|
| Because we have no MHO for almost a year already. When we had an MHO in 2013, he keeps on leaving the Health Station seeking for a greener pasture. And the one designated in his behalf which is the Municipal Health Nurse could not give full att | 1 |
0.4%
|
|
| Change the attitude of the RHU staff. | 1 |
0.4%
|
|
| Clients are not being serviced well because we do not have in-patient services and we don’t provide 24 hour service. Also, we are located bet. Baguio City and Naguilian so patients normally chose bet. the two. | 1 |
0.4%
|
|
| Concentrate more on their services and not on the monetary rewards. | 1 |
0.4%
|
|
| Contented w/ the services the MHO rendered to the constituents. | 1 |
0.4%
|
|
| Data are available but not organized. | 1 |
0.4%
|
|
| Devoted to their work though there are complaints from clients but it cannot ce avoided because there are some cases that the physician has seminar. Someone will take care of the center. | 1 |
0.4%
|
|
| EXCELLENT! DTTB for a long time; fortunately the MHO arrived to improve our RHU's performance. | 1 |
0.4%
|
|
| Efficient, doing good. | 1 |
0.4%
|
|
| Equipment are incomplete. | 1 |
0.4%
|
|
| Excellent, abundant supply of medicines. The mayor is soliciting from other places and NGOs. | 1 |
0.4%
|
|
| Good doctor &I seen it their services. | 1 |
0.4%
|
|
| Good performance as to its function. | 1 |
0.4%
|
|
| Good performance of the RHU. | 1 |
0.4%
|
|
| Happy with medical services but sanitary inspection is not that great. | 1 |
0.4%
|
|
| High performing RHU. | 1 |
0.4%
|
|
| Hope they will improve their customer care. They will not have frowning faces. They will not scold the patients. | 1 |
0.4%
|
|
| I am satisfied of the RHU's performance. | 1 |
0.4%
|
|
| I can give 5 if only we have enough budget, supplies and equipment in the RHU. The performance of the medical personnel in the RHU is good, but we still need to improve especially in terms of RHU's supplies and equipment. | 1 |
0.4%
|
|
| I can't give a 5 because there are still mountainous barangays which are not accessive or hard to reach. | 1 |
0.4%
|
|
| I find them very cooperative regarding implementation of the program of the LGU especially on health services. | 1 |
0.4%
|
|
| I have observed that they are dedicated to their work. They observed their schedules strictly. Our doctor is very committed to her work. | 1 |
0.4%
|
|
| I just don't know if our MCP is accredited by Philhealth if so I'll give 5 rating because we have a great services in our health facility. | 1 |
0.4%
|
|
| I think because their performance level is average. | 1 |
0.4%
|
|
| In terms of service of RHU, it's generally good. | 1 |
0.4%
|
|
| In the health services people are not contented they are asking for more. | 1 |
0.4%
|
|
| In the sense that I don't receive any complaints or comments from any constituents of Tinoc. | 1 |
0.4%
|
|
| It's okay but we still need more medical personnel because the number of our patients is increasing. | 1 |
0.4%
|
|
| LGU RHU received awards/recognition for the no smoking policy. | 1 |
0.4%
|
|
| Lack of equipment, obsolete, budget limitation. | 1 |
0.4%
|
|
| Lack of equipments and medical supplies. | 1 |
0.4%
|
|
| Lack of medical facilities. | 1 |
0.4%
|
|
| Lack of personnel; requested DTTB. | 1 |
0.4%
|
|
| Lack of staff in the RHU. It needs some improvements. However, for an RHU, it's good already. | 1 |
0.4%
|
|
| MHO is very good. Works hard, talented to serve the people. | 1 |
0.4%
|
|
| Many patients are complaining. The doctor just stay in the RHU he doesn't go outside. Sometimes the doctor is out. | 1 |
0.4%
|
|
| Most of the patients are recommended to the District Hospital for severe illnesses/diseases. | 1 |
0.4%
|
|
| Most patients are given proper services due to qualified medical staff. RHU facilities are maximized because there is no hospital in the municipality. | 1 |
0.4%
|
|
| N/A no complaints. | 1 |
0.4%
|
|
| No comment! | 1 |
0.4%
|
|
| No comment. | 13 |
5.7%
|
|
| None | 3 |
1.3%
|
|
| None so far. | 1 |
0.4%
|
|
| None. | 10 |
4.4%
|
|
| Not all services / medicines needed can be supplied. | 1 |
0.4%
|
|
| Not all services are provided; insufficient facilities. | 1 |
0.4%
|
|
| Not focus on their job. Always scolded by the Mayor. | 1 |
0.4%
|
|
| Not perfect and as far as I know, they have the kills. | 1 |
0.4%
|
|
| Nowadays, that we have hired a doctor, it will be good, he can cater even to the outer barangays. NGO, private corporations, German doctors contributed to the health programs of the RHU. | 1 |
0.4%
|
|
| Ok. | 1 |
0.4%
|
|
| Ok. They're getting better & better. | 1 |
0.4%
|
|
| Our City Health Unit has expanded its services to the outgoing municipalities and its services are replicated in our barangays. | 1 |
0.4%
|
|
| Our RHU is not complete like we do not have a laboratory. We need additional doctor. | 1 |
0.4%
|
|
| Our RHU is regionally awarded as best implementer of health services. Our nurses are considered best performers. We are BEMONC accredited. | 1 |
0.4%
|
|
| Our doctor is very pro-active. He even drives the ambulance sometimes just to rescue patients even if there is flooding in the area. He lives inside the health center so he can offer 24/7 service to the people. | 1 |
0.4%
|
|
| Our physicians have other functions, they will attend trainings, seminars, go to far flanf barangays like Upper Pulangi. Some physicians are not always in the stations. Patients are attende by the nurses. | 1 |
0.4%
|
|
| Performed well. | 1 |
0.4%
|
|
| Personnel is lacking. | 1 |
0.4%
|
|
| Quite efficient and effective. LGU provides medicines, give transportation assistance to other indigents. Need more medical staff. I didn't gave 5 rate because of imperfections. | 1 |
0.4%
|
|
| RHU caters the basic services to the beneficiaries. | 1 |
0.4%
|
|
| RHU don't have it's own office. Office is being constructed. | 1 |
0.4%
|
|
| RHU gives necessary health benefits to employees of municipal. | 1 |
0.4%
|
|
| RHU has exemplary performance. Very active. It is ranked #1 in CARAGA as far as performance is concerned. | 1 |
0.4%
|
|
| RHU has limited medical equipments. | 1 |
0.4%
|
|
| RHU is open 24 hours. Committed to provide advance services. | 1 |
0.4%
|
|
| RHU is very active in implementation of health programs. | 1 |
0.4%
|
|
| RHU needs to improve. Lack of physician and manpower. Lack of facilities. | 1 |
0.4%
|
|
| RHU not yet complete, we cannot provide all necessary needs of patients lack of facilities and personnel. | 1 |
0.4%
|
|
| RHU performs very well but needs improvement. | 1 |
0.4%
|
|
| RHU personnel extend services to all barangays. | 1 |
0.4%
|
|
| RHU personnel have shortcomings. | 1 |
0.4%
|
|
| Recipient of various awards, accredited for several programs and always on time or updated w/ their reports. | 1 |
0.4%
|
|
| Regular consultations are scheduled in the morning although emergency cases are attended in the afternoon. | 1 |
0.4%
|
|
| Rhu services not yet established. | 1 |
0.4%
|
|
| Services are not perfect. | 1 |
0.4%
|
|
| Services are ok. If medicines are available they provide. Budget is a problem. Audit observation disallowed. Allotting budget for medicines. | 1 |
0.4%
|
|
| Services are provided immediately by the staff. | 1 |
0.4%
|
|
| So far it is satisfactory but it needs to be improved. | 1 |
0.4%
|
|
| So far okey even if it needs improvement. They are diligent-the staff. | 1 |
0.4%
|
|
| So far the laboratory is very well functioning even there's a little shortcomings. | 1 |
0.4%
|
|
| Some of the medical personnel does not attend to the patients sincerely, wholeheartedly. Limited facility. | 1 |
0.4%
|
|
| Some personnel are not accomodating and could not decide on theor own. Doctor-dependent. | 1 |
0.4%
|
|
| Some staff are not accomodating and they are not focus on their job. Some medicines and supplies are not available. | 1 |
0.4%
|
|
| The CHO are doing their best to give quality and best service for the Tagumians w/c also extends their services not only on the 8 hrs work time but to the extent that they are in need. | 1 |
0.4%
|
|
| The DOH Magna Carta benefits is not given fully to DOH employees. The performance of our RHU employees is affected because they were demoralized. | 1 |
0.4%
|
|
| The MHO is not always around. She relies on her staff. She must be the one who will sit in the clinic but she tells the staff to refer to the hospital. | 1 |
0.4%
|
|
| The MHO should report the complete needs of the community regarding health. The MHO is always not around. | 1 |
0.4%
|
|
| The Municipal Health Center still lack the equipment for other laboratory services. | 1 |
0.4%
|
|
| The RHU are only dependent on the LGU to provide the health services to the community. | 1 |
0.4%
|
|
| The RHU are performing their duties very well. They are helping the indigents here in Dupax Del Sur. | 1 |
0.4%
|
|
| The RHU are really performing their duties and responsibilities. They even accompany patients to the hospital. | 1 |
0.4%
|
|
| The RHU follows the tasked given to them and accomplished it on time. | 1 |
0.4%
|
|
| The RHU has well-trained staff. | 1 |
0.4%
|
|
| The RHU is busy providing services to people/constituents. | 1 |
0.4%
|
|
| The RHU is performing well because they have 2 doctors. Capitation sharing scheme has not been forwarded to the LGU. | 1 |
0.4%
|
|
| The RHU is well-managed by the MHO, PHW and other staff. Hence, they perform well and give a satisfying services. | 1 |
0.4%
|
|
| The RHU staff are dedicated. They really look after the patients. They have very good system in handling patient. | 1 |
0.4%
|
|
| The RHU was awarded, nutrition award, recipient of outstanding in nutrition award. | 1 |
0.4%
|
|
| The RHU's services are good. The staff's performance is very good. | 1 |
0.4%
|
|
| The RHU-Pres. Roxas is an awardee in Health services provincial level. | 1 |
0.4%
|
|
| The awards received by the RHU is an indicator that they are good performers. | 1 |
0.4%
|
|
| The best, most outstanding in La Union. Most Outstanding Facility in La Union. | 1 |
0.4%
|
|
| The budget is fully spent for medical & other services for the people. The doctor is hardworking. | 1 |
0.4%
|
|
| The doctor and all of the staff are always on time. | 1 |
0.4%
|
|
| The doctor is very active and is connected to higher hospitals making it easy for referrals to hospitals. | 1 |
0.4%
|
|
| The facilities are good and improved. The personnel are dedicated to their jobs. The performance of the staff are very good. | 1 |
0.4%
|
|
| The facility has the capacity to offer good services to the people. | 1 |
0.4%
|
|
| The facility lacks medicine. Some of the medicines are not available. | 1 |
0.4%
|
|
| The facility needs improvement and more medicines from the national government. | 1 |
0.4%
|
|
| The indigent members of Philhealth are not taken care off. They don't have a regular doctor now. | 1 |
0.4%
|
|
| The physician is very approachable including the other staff. | 1 |
0.4%
|
|
| The service is good, however he noticed that before an ordinance regarding fees from RHU was paased, midwives were eager in what they do because of Philhealth. Then, when the ordinance was passed something changed. He concluded that money from | 1 |
0.4%
|
|
| The services are ok. They serve the barangays. | 1 |
0.4%
|
|
| The services provided to the people is excellent. There is regular barangay visits. | 1 |
0.4%
|
|
| The staff and physician are providing health services to the community 24 hours a day and seven days a week. | 1 |
0.4%
|
|
| The staff perform great, In fact they even go to the mountains. | 1 |
0.4%
|
|
| Their performance is not perfect. They still have lapses such as bad attitude towards patience. They are arrogant some of the staff of RHU. | 1 |
0.4%
|
|
| Their performance is okay except for some midwives who are not diligent to visit every barangay especially those that are far from the poblacion. | 1 |
0.4%
|
|
| Their service is good. | 1 |
0.4%
|
|
| There are lot of improvements in the services & facility. | 1 |
0.4%
|
|
| There are many people going to the LGU to complain regarding the procedure. | 1 |
0.4%
|
|
| There are times personnels are out lack of manpower. | 1 |
0.4%
|
|
| There is a need of additional physician and midwives to accommodate all the needs of our constituents. | 1 |
0.4%
|
|
| There is a need to expand/improve services. | 1 |
0.4%
|
|
| There is a room for improvement. | 1 |
0.4%
|
|
| There is good management and the RHU has won many awards. | 1 |
0.4%
|
|
| There is still room for improvement. They need to be patient, punctual and they need to be flexible. | 1 |
0.4%
|
|
| There's room for improvement; although they are good, there are still areas that need to be improved. | 1 |
0.4%
|
|
| They accommodate patients very well. | 1 |
0.4%
|
|
| They are accomodating. | 1 |
0.4%
|
|
| They are doing their job in maternal health care, 4Ps. We have medicines. Every year we have operation "tulo". | 1 |
0.4%
|
|
| They are fast in implementing programs. | 1 |
0.4%
|
|
| They are good but sometimes they have deficiencies too. Some patients can't be catered. | 1 |
0.4%
|
|
| They are quite responsive to Philhealth programs but not so excellent; nothing is perfect. | 1 |
0.4%
|
|
| They are really doing their job specially to the indigent members of the municipality. | 1 |
0.4%
|
|
| They are very effective in helping the people. It is perfect. | 1 |
0.4%
|
|
| They are working very hard even with minimal budget they still do their jobs. | 1 |
0.4%
|
|
| They carry out the health programs of the government effectively. | 1 |
0.4%
|
|
| They do not go to the remote areas of the municipality. They only stay in the RHU. | 1 |
0.4%
|
|
| They give good service. | 1 |
0.4%
|
|
| They have good health programs. | 1 |
0.4%
|
|
| They have very poor performance and attitude. | 1 |
0.4%
|
|
| They meet their health targets. | 1 |
0.4%
|
|
| They perform and they are open 24/7. | 1 |
0.4%
|
|
| They perform well but due to the lack of funds, there are sometimes that they cannot offer / perform. | 1 |
0.4%
|
|
| They perform well in this job but there are only things that need to be addressed especially on the working relationship among the RHU staff. | 1 |
0.4%
|
|
| They perform well. | 1 |
0.4%
|
|
| They practice no noon break, they visits each barangay (scheduled) if there are patients needs emergency attention. Our physicians are extending hours for their services. | 1 |
0.4%
|
|
| They provide good service. | 1 |
0.4%
|
|
| They provide good service. They implement Philhealth services. | 1 |
0.4%
|
|
| They really work. | 1 |
0.4%
|
|
| They were able to provide the services needed by the constituents. | 1 |
0.4%
|
|
| They'd been doing a lot, birthing clinic provided by JICA. | 1 |
0.4%
|
|
| Trying their best. | 1 |
0.4%
|
|
| Two doctors are availbale and generally speaking good management. | 1 |
0.4%
|
|
| Verey Good! Excellent! | 1 |
0.4%
|
|
| Very busy in barangay outreach. | 1 |
0.4%
|
|
| Very good performance, however with a big population to serve, there is really a lack in the number of doctors in the RHU. | 1 |
0.4%
|
|
| Very good performance. | 1 |
0.4%
|
|
| We can see the magnitude of their performance. They volunteer in times of crises, they work collaboratively in Municipal Risk Reduction Movement. | 1 |
0.4%
|
|
| We have 200 patients a day, no discrimination, they are catering including nearby municipalities, dental services are free. Services are good. | 1 |
0.4%
|
|
| We have complete medical services here in Cuyapo. | 1 |
0.4%
|
|
| We provide a lot of services. The RHU is accessible. The staff are competent. | 1 |
0.4%
|
|
| We still have to finish the city hospital, need more trainings of medical staff to enhance lab equipment and we need more field personnel. | 1 |
0.4%
|
|
| Well performed, awarded | 1 |
0.4%
|
|
| always an awardee of Regional level Performance Award. | 1 |
0.4%
|
|
| doing fine | 1 |
0.4%
|
|
| efficient and effective | 1 |
0.4%
|
|
| efficient services | 1 |
0.4%
|
|
| good enough | 1 |
0.4%
|
|
| good performance from the staff and to the birthing section | 1 |
0.4%
|
|
| industrious, working 24/7 | 1 |
0.4%
|
|
| insufficient facility | 1 |
0.4%
|
|
| limited number of personnel | 1 |
0.4%
|
|
| perform well based on the feedback from the clientele; received awards | 1 |
0.4%
|
|
| regular performance with station in each brgy. | 1 |
0.4%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.