H.5 During the last three years, has this establishment introduced any new or improved process? These include:
- methods of manufacturing products or offering services;
- logistics, delivery, or distribution methods for inputs, products, or services; or supporting activities for processes?
Don't know (spontaneous)
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Question post text
If 2 or -9, GO TO H.8