Value | Category | Cases | |
---|---|---|---|
1 | 1.DON'T KNOW ABOUT THE SERVICE | 563 |
14.6%
|
2 | 2.DON'T KNOW HOW TO USE THE SERVICE | 301 |
7.8%
|
3 | 3.DON'T NEED CONSULTATION | 1709 |
44.2%
|
4 | 4.DON'T TRUST QUALITY/RELIABILITY OF ONLINE CONSULTATION | 41 |
1.1%
|
5 | 5.TOO EXPENSIVE | 157 |
4.1%
|
6 | 6.EVICE CANNOT SUPPORT ONLINE CONSULTATION | 277 |
7.2%
|
7 | 7.CONCERN ABOUT SECURITY OF PERSONAL DATA. | 7 |
0.2%
|
8 | 8.PREFER FACE TO FACE CONSULTATION | 724 |
18.7%
|
95 | 95.OTHERS | 87 |
2.2%
|
99 | 99.MISSING | 1 |
0%
|
Sysmiss | 211 |
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