World Bank Country Survey 2012

The Questionnaire consists of 8 Sections:

1. Background Information:
   The first section asked respondents for their current position; specialization; familiarity and involvement with the Bank; and geographic location.

2. General Issues facing Sri Lanka:
   Respondents were asked to indicate what they thought were the most important development priorities, and which areas would contribute most to poverty reduction and economic growth in Sri Lanka, as well as rating their perspective on the next generation in Sri Lanka.

3. Overall Attitudes toward the World Bank:
   Respondents were asked to rate the Bank’s overall effectiveness in Sri Lanka and their agreement with various statements regarding the Bank’s programs, poverty mission, relationships, and collaboration. Respondents were also asked to indicate the areas which they perceived as the Bank’s top priorities, the areas it would be most productive for the Bank to focus its resources and research, what the Bank’s level of involvement should be, the instrument most and least effective at reducing poverty in Sri Lanka, what they felt were the Bank’s greatest values and greatest weaknesses in its work, and with which groups the Bank should work more.

4. The Work of the World Bank:
   Respondents were asked to rate their level of importance and the Bank’s level of effectiveness across twenty-two areas in which the Bank was involved, such as helping to reduce poverty and encouraging greater transparency in governance.

5. The Way the World Bank does Business:
   Respondents were asked to rate the Bank’s level of effectiveness in the way it does business, including the Bank’s knowledge, personal relationships, collaborations, and poverty mission.

6. Project/Program Related Issues:
   Respondents were asked to rate their level of agreement with a series of statements regarding the Bank’s programs, day-to-day operations, and collaborations in Sri Lanka.

7. The Future of the World Bank in Sri Lanka:
   Respondents were asked to rate how significant a role the Bank should play in Sri Lanka’s development and to indicate what the Bank could to make itself of greater value and to what reasons respondents attributed failed or slow reform efforts.

8. Communication and Outreach:
   Respondents were asked to indicate where they get information about development issues and the Bank’s development activities in Sri Lanka, as well as how they prefer to receive information from the Bank. Respondents were also asked to indicate their awareness of the Bank’s Access to Information policy, their past experience requesting information, their access to the Internet, and their usage of the Bank’s website.