Value | Category | Cases | |
---|---|---|---|
-9 | Missing | 0 |
0%
|
-8 | Don't know | 0 |
0%
|
-7 | Notappl | 0 |
0%
|
1 | Cost | 614 |
20.7%
|
2 | Packaging | 119 |
4%
|
3 | Quality of final products | 545 |
18.4%
|
4 | Quantity of staff | 214 |
7.2%
|
5 | Credit plolicy | 5 |
0.2%
|
6 | Offering more complementary services/products | 195 |
6.6%
|
7 | Use of different inputs or equipment | 48 |
1.6%
|
8 | Cleaner/neater premises | 57 |
1.9%
|
9 | Location closer to customers | 62 |
2.1%
|
10 | Friendliness of services | 624 |
21%
|
11 | Other(specify) | 11 |
0.4%
|
77 | Skip | 0 |
0%
|
98 | Don't differentiate | 471 |
15.9%
|
Sysmiss | 37 |
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