Commercial Perception of Public Agency Electricity Provider
1=very bad 7=very good (index based on quality perception)
* Question: How would you rate the quality and efficiency of the following public services? Power
* Rank: 1=very bad. 7=very good.
* The measures presented in the following spreadsheets are derived from the 1999 BEEPS and are subject to a margin of error.
* The direction of the scale was changed to make it comparable to GCR indexes. In the original data 1= very good. For this data 1= very bad. In addition, the data was normalized to base 7.